Marrakech Ryads Parc Spa
4-star hotel
Douar Ouled Berrahmoun, El Bour 4000005243-34444
Modern quarters in a laid-back resort with dining, an area shuttle & a spa, plus a poolside bar.
8 top things to knowFeatured in All Inclusive Holidays to Morocco - Voyage Privé+7 more
8 top things to know
Guests mentioned the rooms are large
A large resort made up of a huge reception building and many riads dotted around the resort.
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11 min drive to Nikki Beach
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One of the few hotels in the area with a 24-hr front desk
Front desk woman is unable to smile and is rude
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Guests praised the informal restaurant
They mixed and changed the breakfast, lunch and dinner options every day so you aren’t eating the same thing.
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Guests mentioned "all-inclusive resorts" 26 times
... at Marrakech Ryads Parc. We stayed for 4 days with all inclusive. Everything was perfect from the food, to the staff to...
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Guests praised the nightlife
Fantastic food with excellent cocktails Also had live music.
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One of the few hotels in the area with a sauna
the pool is very big and clean.
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Health & safety: Enhanced cleaning
Location summary
OK for visitors
Set in landscaped gardens, this relaxed resort is 8 km from Golf Club Palmeraie and 19 km from Marrakech Menara Airport.
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Top sights
Restaurants
Airports
Pasta Cosy
Italian restaurant
13 min
Café Tensift
Bar & grill
10 min
RESTAURANT AL BARAKA II
Restaurant
9 min
Chez Ali Marrakech
Restaurant
15 min
L'Ô à la Bouche
Restaurant
26 min
RESTAURANT LE MUST
Restaurant
15 min
La Collégiale
French restaurant
25 min
L'Ardoise du Marché
French restaurant
26 min
Le Passage Restaurant
Bar & grill
15 min
Ayour Coctail
Fast food restaurant
12 min
Marrakesh Menara Airport
Taxi
38 min
Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
3.8
People often mention
Service
Mentioned in 219 Google reviews
25% unfavorable70% positive
Food
Mentioned in 119 Google reviews
27% unfavorable61% positive
Bar
Mentioned in 47 Google reviews
55% unfavorable28% positive
Fitness
Mentioned in 100 Google reviews
32% unfavorable59% positive
Nightlife
Mentioned in 51 Google reviews
22% unfavorable73% positive
Cleanliness
Mentioned in 93 Google reviews
28% unfavorable65% positive
Property
Mentioned in 170 Google reviews
24% unfavorable72% positive
Transit
Mentioned in 39 Google reviews
44% unfavorable36% positive
Breakfast
Mentioned in 37 Google reviews
35% unfavorable51% positive
Bathroom
Mentioned in 43 Google reviews
70% unfavorable21% positive
Pool
Mentioned in 51 Google reviews
25% unfavorable73% positive
Family
Mentioned in 37 Google reviews
27% unfavorable70% positive
Amenities
Mentioned in 35 Google reviews
60% unfavorable37% positive
Wellness
Mentioned in 21 Google reviews
38% unfavorable48% positive
Sleep
Mentioned in 32 Google reviews
59% unfavorable34% positive
Atmosphere
Mentioned in 41 Google reviews
10% unfavorable88% positive
Location
Mentioned in 46 Google reviews
35% unfavorable39% positive
Kitchen
Mentioned in 17 Google reviews
53% unfavorable41% positive
Safety
Mentioned in 13 Google reviews
62% unfavorable23% positive
Restaurant
Mentioned in 13 Google reviews
23% unfavorable69% positive
Air conditioning
Mentioned in 16 Google reviews
69% unfavorable31% positive
Accessibility
Mentioned in 7 Google reviews
86% unfavorable14% positive
Spa
Mentioned in 12 Google reviews
33% unfavorable50% positive
Wi-fi
Mentioned in 7 Google reviews
86% unfavorable14% positive
Nature
Mentioned in 5 Google reviews
20% unfavorable60% positive
Photos
Exterior
Food & Drink
Amenities
Bedroom
About this hotel
Set in landscaped gardens, this relaxed resort is 8 km from Golf Club Palmeraie and 19 km from Marrakech Menara Airport.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Popular amenities
- Pool
- Spa
- Parkingfree
- Wi-Fifree
Web results
https://marrakechryadsparc.com
Accueil - Marrakech Ryads Parc : Hôtel tout compris
Marrakech Ryads Parc & Spa · Chambres. 5 catégories de chambres dotées d'un balcon ou d'une terrasse, équipées de tout le confort moderne · Restaurants & Bars.
https://www.tripadvisor.fr › ... › Hôtels Marrakech
Marrakech Ryads Parc & Spa Resort (Maroc) - TripAdvisor
Marrakech Ryads Parc & Spa, Marrakech dès 96€ sur Tripadvisor: Consultez les 520 avis de voyageurs, 1 080 photos, et les meilleures offres pour Marrakech ...
https://www.booking.com › ... › Hôtels à Marrakech
Marrakech Ryads Parc All inclusive - Booking.com
Les chambres spacieuses du Marrakech Ryads Parc & SPA présentent une décoration marocaine moderne et comprennent une salle de bains privative.
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Booking.comGoogle review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms2.8Location2.3Service3.2
Ratings by traveler type
Families3.8/5Rooms 2.2- Guests liked the large rooms, though some said they were dated & maintenance could be improved
- Some guests mentioned the bathrooms could be improved
Location 2.3Service 4.2- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
- Guests spoke highly of housekeeping
Couples3.7/5Rooms 2.8- Guests liked the large rooms
- Some guests noted the beds could be improved
- Some guests mentioned the bathrooms could be improved
Location 2.3Service 3.9- Guests appreciated the friendly staff
- Guests enjoyed the pool
Solo3.5/5Rooms 2.5Service 4.2- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
Reviews
People often mention
Service
Mentioned in 219 Google reviews
25% unfavorable70% positive
Food
Mentioned in 119 Google reviews
27% unfavorable61% positive
Bar
Mentioned in 47 Google reviews
55% unfavorable28% positive
Fitness
Mentioned in 100 Google reviews
32% unfavorable59% positive
Nightlife
Mentioned in 51 Google reviews
22% unfavorable73% positive
Cleanliness
Mentioned in 93 Google reviews
28% unfavorable65% positive
Property
Mentioned in 170 Google reviews
24% unfavorable72% positive
Transit
Mentioned in 39 Google reviews
44% unfavorable36% positive
Breakfast
Mentioned in 37 Google reviews
35% unfavorable51% positive
Bathroom
Mentioned in 43 Google reviews
70% unfavorable21% positive
Pool
Mentioned in 51 Google reviews
25% unfavorable73% positive
Family
Mentioned in 37 Google reviews
27% unfavorable70% positive
Amenities
Mentioned in 35 Google reviews
60% unfavorable37% positive
Wellness
Mentioned in 21 Google reviews
38% unfavorable48% positive
Sleep
Mentioned in 32 Google reviews
59% unfavorable34% positive
Atmosphere
Mentioned in 41 Google reviews
10% unfavorable88% positive
Location
Mentioned in 46 Google reviews
35% unfavorable39% positive
Kitchen
Mentioned in 17 Google reviews
53% unfavorable41% positive
Safety
Mentioned in 13 Google reviews
62% unfavorable23% positive
Restaurant
Mentioned in 13 Google reviews
23% unfavorable69% positive
Air conditioning
Mentioned in 16 Google reviews
69% unfavorable31% positive
Accessibility
Mentioned in 7 Google reviews
86% unfavorable14% positive
Spa
Mentioned in 12 Google reviews
33% unfavorable50% positive
Wi-fi
Mentioned in 7 Google reviews
86% unfavorable14% positive
Nature
Mentioned in 5 Google reviews
20% unfavorable60% positive
Most helpfulMost helpful
Celia Georgianaa month ago on 
Google4/5
I feel quite a lot of the reviews on here are unfair. If you’re not willing to accept and enjoy other cultures then don’t go abroad! …
I feel quite a lot of the reviews on here are unfair. If you’re not willing to accept and enjoy other cultures then don’t go abroad!
All staff was friendly, had no issue getting water, we had standard room and it was fine, spent most of day by pool or in the town! Great shuttle service for like £3 round trip. Lovely drinks, amazing food never felt unwell, great animation team. Beautiful pool! Prepare to haggle for everything in the markets and shops! Had a great time I would go back!
All staff was friendly, had no issue getting water, we had standard room and it was fine, spent most of day by pool or in the town! Great shuttle service for like £3 round trip. Lovely drinks, amazing food never felt unwell, great animation team. Beautiful pool! Prepare to haggle for everything in the markets and shops! Had a great time I would go back!
Trip typeFamily
Rooms3.0
Service5.0
Location5.0
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Mandy Jackson4 months ago on Google5/5
Just spent a week at this hotel with my sister. We had a wonderful week. Staff friendly and helpful. Had an issue with our room as have a bad hip and it was upstairs. They moved us no problem at all to a ground floor and the porter moved …
Just spent a week at this hotel with my sister. We had a wonderful week. Staff friendly and helpful. Had an issue with our room as have a bad hip and it was upstairs. They moved us no problem at all to a ground floor and the porter moved everything for us. We would like to mention the animation team. What a lovely group of people so friendly and made our stay. Would like to thank Simone, Joseph, Fadwa, Mimi and eshwe in particular, we loved spending time with you all. Keep the good work !!
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Tony Winstanley2 months ago on Google4/5
A large resort made up of a huge reception building and many riads dotted around the resort. The beautiful pools cater for all ages. We had power cuts and under-functioning air conditioning, certain shortages but the delight of being there made up for them. Welcoming staff.
Rooms4.0
Service3.0
Location4.0
Tony Winstanley2 months ago on Google4/5
This is Morocco, so you need to adjust to the different way of life and rather creaking infrastructure. Tourism is returning after 30 months of lockdown. Room safe did not work and occasional power cuts in room add to the experience. Hotel staff were generally helpful. Lovely holiday in this wonderful country.
Rooms4.0
Service3.0
Location4.0
Peter Goodfellowa month ago on Google3/5
Catfished.. don't belive the pictures.
This hotel is at best a 3* certainly not the 4*+ its given by tour operators. …
This hotel is at best a 3* certainly not the 4*+ its given by tour operators. …
Catfished.. don't belive the pictures.
This hotel is at best a 3* certainly not the 4*+ its given by tour operators.
Bad points as bullets.
1. Regularly out of cold beer by pool at 2pm
2. Regularly out of ice by 2pm at pool bar
3. Often out of ice during main run on terrace bar in the evening.
4. Both bars often run out of spirits & beer well in advance of closing.
5. Everything for all inclusive guests is closed by 11pm
6. No where quiet to relax with guests so you are forced to endure the entertainment post dinner.
7. Buffet restaurant is repetitive, bland
8. Alternative restaurants are closed.
9. Ryads do not have seating and working fountains in the court yards.
10. Room towels often not replaced correctly (missing items)
11. Room cleaning was average only improving at end of stay (just in time for the tips) Ash tray not emptied, used glasses not removed.
12. Pool bar is repetitive with limited selection
The good bits..
Pool is huge, but rowdy with poor audio.
Restaurant staff do their very best to look after customers, pastry chef is very talented.
Hitcham (Elvis) the in hotel tour operator is brilliant, helpful, kind entertaining with great knowledge and goes the extra mile to look after you
This hotel with limited investment and management would go from nice to exceptional very quickly.
This hotel is at best a 3* certainly not the 4*+ its given by tour operators.
Bad points as bullets.
1. Regularly out of cold beer by pool at 2pm
2. Regularly out of ice by 2pm at pool bar
3. Often out of ice during main run on terrace bar in the evening.
4. Both bars often run out of spirits & beer well in advance of closing.
5. Everything for all inclusive guests is closed by 11pm
6. No where quiet to relax with guests so you are forced to endure the entertainment post dinner.
7. Buffet restaurant is repetitive, bland
8. Alternative restaurants are closed.
9. Ryads do not have seating and working fountains in the court yards.
10. Room towels often not replaced correctly (missing items)
11. Room cleaning was average only improving at end of stay (just in time for the tips) Ash tray not emptied, used glasses not removed.
12. Pool bar is repetitive with limited selection
The good bits..
Pool is huge, but rowdy with poor audio.
Restaurant staff do their very best to look after customers, pastry chef is very talented.
Hitcham (Elvis) the in hotel tour operator is brilliant, helpful, kind entertaining with great knowledge and goes the extra mile to look after you
This hotel with limited investment and management would go from nice to exceptional very quickly.
Trip typeVacation · Family
Rooms3.0
Service3.0
Location4.0
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Amy Katiti4 months ago on Google4/5
Lovely family hotel approximately 25 minutes drive away from Marrakech medina (old city) and 35-45 minutes away from the menara airport. …
Lovely family hotel approximately 25 minutes drive away from Marrakech medina (old city) and 35-45 minutes away from the menara airport.
Pros:
- Grounds are well kept. Beautiful gardens and scenery and you do have a sneak peak of the Atlas mountains.
- Rooms are spacious and well serviced on a daily basis. Stayed in a double standard room with a mate and we found the rooms were quite massive including the bathroom area. Servicing of rooms was to a high standard and we found everything to be exceptionally clean. Every room has its own terrace or balcony.
- All inclusive package is worth it only if you are spending most of your time around the hotel. Food and all drinks incl. alcoholic are included and you get free water bottles at dining times and to even take up to one's room. Food was good and varied throughout our stay (anyone can find something to eat - huge selection). Unfortunately we were out and about most days and nights so didn't get to eat much at the hotel except for breakfasts.
- Pool was massive and well sized for the size of the resort. It was cleaned daily and well maintained. There's always a lifeguard around.
- There is also hotel provided entertainment throughout the day...during the day by the pool (water polo, water exercise and sports) and at night after dinner (dances, presentations etc). Perfect to keep kids and adults engaged. After the evening entertainment, adults are welcomed into the clubbing area/room with the in-house dj.
- All the staff we encountered were lovely and welcoming. Reception was always happy to help.
- There's an on site gift shop for souvenirs in case you miss buying within the medina markets and souks.
- Family friendly hotel.
Cons:
- our room phone wasn't working so needed to walk to reception for any enquiries or issues.
- too far from central meaning we used quite a bit of taxis which racked up our costs. Hotel provides a shuttle service to and from the medina several times in a day at reduced cost but not very funtional as bus is for certain times...best if one isn't too restricted with timings and can go with the flow otherwise taxis are just easier and more reliable.
- airport transfer with hotel is too expensive(400 dirhams one way)...try local taxis and private transfer companies and haggle the price (can easily find someone willing to take you to or from the airport at 150-200dirhams)
- no iron and ironing board in the rooms...this is offered as a service.
Other useful things to note:
- safe use in the room is at a small charge per night.
- tax charges to be paid on arrival.
- on site spa (didn't use)
Overall, lovely resort, decent location but location not the best if one is planning to be out and about a lot within Marrakech. I'd probably stay in a Riad closer to the medina or in Gueliz just for convenience sake. The resort is better for families and if one isn't out and about as much as we were.
Pros:
- Grounds are well kept. Beautiful gardens and scenery and you do have a sneak peak of the Atlas mountains.
- Rooms are spacious and well serviced on a daily basis. Stayed in a double standard room with a mate and we found the rooms were quite massive including the bathroom area. Servicing of rooms was to a high standard and we found everything to be exceptionally clean. Every room has its own terrace or balcony.
- All inclusive package is worth it only if you are spending most of your time around the hotel. Food and all drinks incl. alcoholic are included and you get free water bottles at dining times and to even take up to one's room. Food was good and varied throughout our stay (anyone can find something to eat - huge selection). Unfortunately we were out and about most days and nights so didn't get to eat much at the hotel except for breakfasts.
- Pool was massive and well sized for the size of the resort. It was cleaned daily and well maintained. There's always a lifeguard around.
- There is also hotel provided entertainment throughout the day...during the day by the pool (water polo, water exercise and sports) and at night after dinner (dances, presentations etc). Perfect to keep kids and adults engaged. After the evening entertainment, adults are welcomed into the clubbing area/room with the in-house dj.
- All the staff we encountered were lovely and welcoming. Reception was always happy to help.
- There's an on site gift shop for souvenirs in case you miss buying within the medina markets and souks.
- Family friendly hotel.
Cons:
- our room phone wasn't working so needed to walk to reception for any enquiries or issues.
- too far from central meaning we used quite a bit of taxis which racked up our costs. Hotel provides a shuttle service to and from the medina several times in a day at reduced cost but not very funtional as bus is for certain times...best if one isn't too restricted with timings and can go with the flow otherwise taxis are just easier and more reliable.
- airport transfer with hotel is too expensive(400 dirhams one way)...try local taxis and private transfer companies and haggle the price (can easily find someone willing to take you to or from the airport at 150-200dirhams)
- no iron and ironing board in the rooms...this is offered as a service.
Other useful things to note:
- safe use in the room is at a small charge per night.
- tax charges to be paid on arrival.
- on site spa (didn't use)
Overall, lovely resort, decent location but location not the best if one is planning to be out and about a lot within Marrakech. I'd probably stay in a Riad closer to the medina or in Gueliz just for convenience sake. The resort is better for families and if one isn't out and about as much as we were.
Trip typeVacation · Friends
Rooms4.0
Service4.0
Location2.0
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Margaret agnew2 weeks ago on Google4/5
Positives - food was beyond excellent (I came home heavier than when I arrived 🤣) Freshly made from personalised omelettes for breakfast to root vegetables in a tagine for dinner. Entertainment staff were friendly and lots of activities …
Positives - food was beyond excellent (I came home heavier than when I arrived 🤣) Freshly made from personalised omelettes for breakfast to root vegetables in a tagine for dinner. Entertainment staff were friendly and lots of activities for everyone. I did aqua aerobics, and zumba most days. Unlimited alcohol for about 12 hours a day 👍. Sunbed towels are available for a deposit and you get your money back at the end of your stay, so no need to take your own.
Apart from the initial room fiasco, the hotel is relaxed and spacious. There's beautiful seating indoors at reception. Also the onsite shop provides everything from suncream to handbags at reasonable prices.
If you head to the markets, there's a lovely little herbalist shop. Was given a tutorial on all the spices and oils from the country.
Negatives - When it says 30 mins from airport, and 15 mins north of the markets, you think you are still close to town. The hotel is surrounded by a high wall and in the middle of nowhere, you couldn't walk out for a stroll or to sit in a cafe without taking a taxi into town. If you don't talk french then the reception staff are not very helpful. On arrival, after waiting 3 hours for my room, I was presented with a room that had a flooded bathroom, no towels, lights that didn't work and no phone line. (Not a good start). After a big debate I was given another room but my case was still in the previous room and had to ask 4 times for it to be moved (no key to move it myself). Watch out for the government tax. My itinerary from the holiday firm states do not pay, but the hotel insisted it is paid. Now I'm having to ask for my money back via the holiday company. There was no tea making facilities in the room (I never thought to check before I booked). If you head to the markets (souks) be prepared for inhaling exhaust fumes from the scooters (and there's hundreds of them lol) who have right of way through the narrow streets. My eyes were sore and nippy after a few hours. The nightime lighting is low, and when leaving the room to go home (6.30am)I had to use a torch to come down the stairs due to no lights.
I've given it 4 stars for service as the room was cleaned every day and the bar, restaurant and entertainment staff were amazing. What let it down was the reception staff.
Euros and dhirams (which you get when you arrive) are the currencies of choice .
Apart from the initial room fiasco, the hotel is relaxed and spacious. There's beautiful seating indoors at reception. Also the onsite shop provides everything from suncream to handbags at reasonable prices.
If you head to the markets, there's a lovely little herbalist shop. Was given a tutorial on all the spices and oils from the country.
Negatives - When it says 30 mins from airport, and 15 mins north of the markets, you think you are still close to town. The hotel is surrounded by a high wall and in the middle of nowhere, you couldn't walk out for a stroll or to sit in a cafe without taking a taxi into town. If you don't talk french then the reception staff are not very helpful. On arrival, after waiting 3 hours for my room, I was presented with a room that had a flooded bathroom, no towels, lights that didn't work and no phone line. (Not a good start). After a big debate I was given another room but my case was still in the previous room and had to ask 4 times for it to be moved (no key to move it myself). Watch out for the government tax. My itinerary from the holiday firm states do not pay, but the hotel insisted it is paid. Now I'm having to ask for my money back via the holiday company. There was no tea making facilities in the room (I never thought to check before I booked). If you head to the markets (souks) be prepared for inhaling exhaust fumes from the scooters (and there's hundreds of them lol) who have right of way through the narrow streets. My eyes were sore and nippy after a few hours. The nightime lighting is low, and when leaving the room to go home (6.30am)I had to use a torch to come down the stairs due to no lights.
I've given it 4 stars for service as the room was cleaned every day and the bar, restaurant and entertainment staff were amazing. What let it down was the reception staff.
Euros and dhirams (which you get when you arrive) are the currencies of choice .
Rooms4.0
Service4.0
Location3.0
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alma Griffiths2 months ago on Google3/5
Initially looked and seemed ok but after 3 days I developed severe tummy bug which I still have 14 days on. My husband had difficulty getting bottled water in resort (it's treated like gold)! Even after telling them I was ill. Could not wait to get home. Will not visit again
Trip typeVacation · Couple
Rooms4.0
Service3.0
Location3.0
Bandish Ta month ago on Google3/5
Overall good experience however the rooms seemed outdated, service was ok but could be better and more welcoming, location was fairly out from the town centre & the staff seem to be quite laid back in wanting to help, almost comes accross …
Overall good experience however the rooms seemed outdated, service was ok but could be better and more welcoming, location was fairly out from the town centre & the staff seem to be quite laid back in wanting to help, almost comes accross that they are doing it because they have to not because they want to. The food was quite poor, same menue every day, my wife got food poisoning from eating the fish. The pool area was good and had many activities and entertainment going on which was quite fun!
Rooms3.0
Service3.0
Location3.0
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walid marioa month ago on Google5/5
My fiancé and I we spent a great time together in this hotel and we love it so so much, the Moroccan food was really delicious😋😋 and the restaurant so clean… the Animation team was so good ,all of them have so much experience and …
My fiancé and I we spent a great time together in this hotel and we love it so so much, the Moroccan food was really delicious😋😋 and the restaurant so clean… the Animation team was so good ,all of them have so much experience and professional, the music perfect we want to thank dj bob so much 🙏🙏when we asked him to play some song for me or for my fiancé he never said no we want to thank and we’ll come back❤️❤️
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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Jay Ja month ago on Google1/5
Me and my partner have just got back from here & we were catfished completely. Both come back with Gastroenteritis, food was awful, upset stomachs from day 4 in.
Liv X6 months ago on Google1/5
I’m not usually one to leave 1 star reviews, but I had to as this place is awful. To start off the key cards and door locks for our rooms didn’t work correctly, after going back and forth with the receptionist multiple times a new lock had …
I’m not usually one to leave 1 star reviews, but I had to as this place is awful. To start off the key cards and door locks for our rooms didn’t work correctly, after going back and forth with the receptionist multiple times a new lock had to be installed. Due to this happening, we felt like we had to lock our suitcases every time we left the room. There was also no wifi connection or air con in our room.
Secondly, the food was abysmal and had no variety whatsoever. I’m all for trying new things but when the buffet food given to you has no labels on and has flies all over it, it puts you off. On this note; a lot of the food wasn’t labelled so we couldn’t work out what ingredients was included and was cold/Luke warm majority of the time. Due to this my partner and I had upset stomachs 5 out of 7 days we were there.
And thirdly, the hygiene of the whole resort was poor. Flies and insects were everywhere not only in the lobby, bar and restaurant but also in our rooms. There was also a broken mini fridge which kept leaking all over our room floor. Housekeeping did come in everyday to inspect but would just make the bed and leave, dirty glasses were left, and no clean towels were ever given until we requested new ones.
Overall, a very disappointing experience considering the price was not cheap. This hotel has been advertised as 4 stars, I would only give it 2. I’ve previously stayed in lower star rated basic hotels, and have felt a lot safer and cleaner :(
Secondly, the food was abysmal and had no variety whatsoever. I’m all for trying new things but when the buffet food given to you has no labels on and has flies all over it, it puts you off. On this note; a lot of the food wasn’t labelled so we couldn’t work out what ingredients was included and was cold/Luke warm majority of the time. Due to this my partner and I had upset stomachs 5 out of 7 days we were there.
And thirdly, the hygiene of the whole resort was poor. Flies and insects were everywhere not only in the lobby, bar and restaurant but also in our rooms. There was also a broken mini fridge which kept leaking all over our room floor. Housekeeping did come in everyday to inspect but would just make the bed and leave, dirty glasses were left, and no clean towels were ever given until we requested new ones.
Overall, a very disappointing experience considering the price was not cheap. This hotel has been advertised as 4 stars, I would only give it 2. I’ve previously stayed in lower star rated basic hotels, and have felt a lot safer and cleaner :(
Trip typeVacation · Couple
Rooms1.0
Service1.0
Location1.0
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Geraldine Brophy5 months ago on Google5/5
What a lovely hotel, just returned from a week at Marrakesh Ryad Parc. Everything was perfect from the food to the staff. A big thank you to Joseph on the animation team for making our 1st visit to this hotel memorable. Definitely will be returning
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Gemma Corry2 months ago on Google3/5
No choice on drinks when u asked for gin they had non when u asked for vodka they had none no ice no orange juice no cold bottles of water all inclusuve didn't exist …
No choice on drinks when u asked for gin they had non when u asked for vodka they had none no ice no orange juice no cold bottles of water all inclusuve didn't exist
Power failures at night meant no air con in your bedroom when it's 47 in the day and 32 at night is a joke
Staff are rude and ready for a fight not my cup of tea won't be returning
Power failures at night meant no air con in your bedroom when it's 47 in the day and 32 at night is a joke
Staff are rude and ready for a fight not my cup of tea won't be returning
Rooms3.0
Service2.0
Location3.0
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Jennifer Cruza year ago on Google5/5
What a lovely hotel! We enjoyed our stay at Marrakech Ryads Parc. We stayed for 4 days with all inclusive. Everything was perfect from the food, to the staff to the facilities. The only down part was the spa was still close when we were …
What a lovely hotel! We enjoyed our stay at Marrakech Ryads Parc. We stayed for 4 days with all inclusive. Everything was perfect from the food, to the staff to the facilities. The only down part was the spa was still close when we were there.
They mixed and changed the breakfast, lunch and dinner options every day so you aren’t eating the same thing. The receptionist was friendly and helpful.
The animation team also makes an effort to keep us entertained throughout our stay.
Thanks all, hopefully we’ll come back again to Marrakech!
They mixed and changed the breakfast, lunch and dinner options every day so you aren’t eating the same thing. The receptionist was friendly and helpful.
The animation team also makes an effort to keep us entertained throughout our stay.
Thanks all, hopefully we’ll come back again to Marrakech!
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نيزار الفبيريa year ago on Google5/5
A wonderful oasis in the middle of Marrakech. From the moment we walked in, we were in love with the hotel. The staff were wonderful, happy to help with any and every request. Fantastic food with excellent cocktails Also had live music. …
A wonderful oasis in the middle of Marrakech. From the moment we walked in, we were in love with the hotel. The staff were wonderful, happy to help with any and every request. Fantastic food with excellent cocktails Also had live music. Bbreakfast was outstanding. Pool area is fantstic. Our Kids had a fantastic time at the Kids club. Would definitely recommend this hotel and we are looking at coming back for a longer stay. Getting an upgraded room just was the cherry on top of the whole wonderful package to the Junior suite.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Ila Tardifa year ago on Google4/5
The hotel and especially the entrance is glorious, food was excellent and everything was well organized.
The animation team, who was organizing the events was keeping everyone …
The animation team, who was organizing the events was keeping everyone …
The hotel and especially the entrance is glorious, food was excellent and everything was well organized.
The animation team, who was organizing the events was keeping everyone entertained and fit with games, dancing, training and events with a local flair. Big thanks to everyone and I really hope to see you again soon.
The animation team, who was organizing the events was keeping everyone entertained and fit with games, dancing, training and events with a local flair. Big thanks to everyone and I really hope to see you again soon.
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
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Christopher Bentleya month ago on Google4/5
Fabulous place,couldn't really ask for better. A distance out of centre, but free shuttle 8 times a day
Trip typeVacation · Solo
Rooms5.0
Service5.0
Location4.0
Rimo Na year ago on Google1/5
The management is horrible. It made our stay unbearable. They argue with the clients, and simply rude.
We got the wrong room, the room size we booked was unavailable. …
We got the wrong room, the room size we booked was unavailable. …
The management is horrible. It made our stay unbearable. They argue with the clients, and simply rude.
We got the wrong room, the room size we booked was unavailable.
No hot water in our room for 2 days.
Pillows were dirty, and very old.
Facility is well designed, but needs a full update. The hotel was NOT ready to receive any guests.
Rooms had a ton of dust in the back of the bed. They flared my allergies the whole stay and I couldn't sleep well (check the pics).
The hotel is infested with cats and ants. It made our time at the restaurant unbearable. If you leave your plate for 1 second, a cat will be eating from it. The cats will come on the tables as you eat. It is not 1 or 2 cats, there is literally over 30 cats. The ants are even worse. They are everywhere. I had to stop thinking about it, because they were on the food. It was disgusting.
Drinks were very limited, and the bars would serve you warm beer which is nasty.
Stay away from this place! go ANYWHERE else. We go to Marrakech often, but will never go there again. This Is our worst time in Marrakech so far.
We got the wrong room, the room size we booked was unavailable.
No hot water in our room for 2 days.
Pillows were dirty, and very old.
Facility is well designed, but needs a full update. The hotel was NOT ready to receive any guests.
Rooms had a ton of dust in the back of the bed. They flared my allergies the whole stay and I couldn't sleep well (check the pics).
The hotel is infested with cats and ants. It made our time at the restaurant unbearable. If you leave your plate for 1 second, a cat will be eating from it. The cats will come on the tables as you eat. It is not 1 or 2 cats, there is literally over 30 cats. The ants are even worse. They are everywhere. I had to stop thinking about it, because they were on the food. It was disgusting.
Drinks were very limited, and the bars would serve you warm beer which is nasty.
Stay away from this place! go ANYWHERE else. We go to Marrakech often, but will never go there again. This Is our worst time in Marrakech so far.
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Johanna Brocklehurst3 years ago on Google4/5
I thought the hotel was ok. The rooms are simple but nice and clean, the pool was great! Pool area was clean with lots of sun beds. The animation team are probably the hotels best asset, they create a good atmosphere around the pool during …
I thought the hotel was ok. The rooms are simple but nice and clean, the pool was great! Pool area was clean with lots of sun beds. The animation team are probably the hotels best asset, they create a good atmosphere around the pool during the daytime and some evenings the entertainment was brilliant!! The hotel does provide a free shuttle bus into Marrakesh which is great. The all inclusive dining area is nice and the food was good. I read a lot of the negative reviews before my trip and was anxious but was nicely surprised when I arrived. I Would agree though with other reviews some bar staff and a particular lady on reception are miserable!!
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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Glynis Penton2 years ago on Google5/5
Hi have just returned from this lovely and very well run hotel. We found all the staff very friendly and helpful. Room was very good and very clean, maid did a very good job every day. We had a superb holiday here from first day to last. …
Hi have just returned from this lovely and very well run hotel. We found all the staff very friendly and helpful. Room was very good and very clean, maid did a very good job every day. We had a superb holiday here from first day to last. And we loved all the choices of good food through out are ten day stay. And would like to thank all of the animation team for the great time we had at pool and shows. And special thanks to Asher and Nawelle they are so much fun to be with they made are holiday special. This was are first time to Marrakech and Morocco. We will be coming back to this lovely place. We have had such a lovely Holiday here thanks from Steve and Glynis
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Sharon Olsen2 years ago on Google5/5
Friend and myself stayed 8-14 Feb 2020. Absolutely lovely. Staff friendly and helpful. Lovely location. Food excellent. Room clean. Perhaps a coat of paint in the bathroom but hardly worth worrying about. Had read bad reviews about …
Friend and myself stayed 8-14 Feb 2020. Absolutely lovely. Staff friendly and helpful. Lovely location. Food excellent. Room clean. Perhaps a coat of paint in the bathroom but hardly worth worrying about. Had read bad reviews about this hotel but have no idea what they were complaining about. Would defo go back but there are other places in the world to see first. Even the cats who were daily visitors (apparently they are kept for religious reasons, so says one of our guides) were friendly.
Trip typeFriends
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Mohamed Ali Bouhouma year ago on Google1/5
I normally don't write reviews, but this hotel's top management and their unreal hunger for money and power is unbelievable... they treat their staff poorly in front of the guests, they use artists for their nights and eventually they tell …
I normally don't write reviews, but this hotel's top management and their unreal hunger for money and power is unbelievable... they treat their staff poorly in front of the guests, they use artists for their nights and eventually they tell them that they didnt like them so they wouldnt pay them, they make people work over 8 hours every single day.
During our stay, we felt like we are not welcomed, always watched by their security, and ofc everything we do is illegal per them (like using their tennis field without the proper shoes for the tennis field is a huge crime in that hotel). Also the cheap alcohol they give, and poor choice of food that they serve.
At last, me and my roommate were forced to use the balcony to access and leave the room during our entire stay cause the door was broken, even we did identify the problem and explained it to them to just simply fix it, but it was in vain that we just gave up... i ended up having allergies by walking on their dry grass all the time.
In brief, go anywhere but this hotel, otherwise the manager will call his father to tell about you, it is more like you go as a host to your unwelcomed family in law...
During our stay, we felt like we are not welcomed, always watched by their security, and ofc everything we do is illegal per them (like using their tennis field without the proper shoes for the tennis field is a huge crime in that hotel). Also the cheap alcohol they give, and poor choice of food that they serve.
At last, me and my roommate were forced to use the balcony to access and leave the room during our entire stay cause the door was broken, even we did identify the problem and explained it to them to just simply fix it, but it was in vain that we just gave up... i ended up having allergies by walking on their dry grass all the time.
In brief, go anywhere but this hotel, otherwise the manager will call his father to tell about you, it is more like you go as a host to your unwelcomed family in law...
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Alyxsa3 years ago on Google2/5
Clean hotels and great entertainment, as long as you do not need to interact with the staff you will enjoy your time. …
Clean hotels and great entertainment, as long as you do not need to interact with the staff you will enjoy your time.
Mohammed who serves in the restaurant, assistance manager and female receptionists have zero customer service.
The general manager is trying to make this a better hotel however, the staff are condoned for their rude and aggressive behaviour.. as it was explained it’s a cultural thing!
I tripped at reception and was bleeding and was told I can’t have a plaster because the nurse has gone home.
The receptionist did not care that I was bleeding she repeatedly told me there is nothing she can do as the nurse has gone home for the day. SHOCKING!!
The food is okay.. nothing spectacular
The pool is amazing
The entertainment is amazing
The staff... very shocking
Mohammed who serves in the restaurant, assistance manager and female receptionists have zero customer service.
The general manager is trying to make this a better hotel however, the staff are condoned for their rude and aggressive behaviour.. as it was explained it’s a cultural thing!
I tripped at reception and was bleeding and was told I can’t have a plaster because the nurse has gone home.
The receptionist did not care that I was bleeding she repeatedly told me there is nothing she can do as the nurse has gone home for the day. SHOCKING!!
The food is okay.. nothing spectacular
The pool is amazing
The entertainment is amazing
The staff... very shocking
Trip typeCouple
Rooms3.0
Service1.0
Location5.0
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Jacinta Gillespie2 years ago on Google2/5
Honest Review which I hope will help make your decision when choosing a hotel.
Pros; …
Pros; …
Honest Review which I hope will help make your decision when choosing a hotel.
Pros;
1. Lunch and evening dinner is great! Good selection and there was especially 1 lovely gentleman waiter that served wine.
2. Spa is lovely and good staff but extremely expensive (more than Dublin prices) and you have to pay €10 for indoor pool use for 1 hour. Not free!
3. Rooms were lovely and very comfortable. We had great sleeps!
4. Shuttle bus service was great. Some reviews here said they had to pay for bus but ours was free for the 10 days.
5. The two trips we booked in hotel were fantastic!! Go for the camel ride and dinner in desert. Tour of Berber village was great.
Cons;
1. Pool looks fantastic for photos but that’s all it seemed to be really used for. It’s freezing cold and the “warm” pool was empty for first few days of our trip. However when filled it was still cold. Pool wasn’t really used by anyone.
2. Majority of staff were really rude. On arrival at reception at 12.00am at night we were welcomed by the rudest man I’ve ever met in hospitality. (He wouldn’t give me his name) He was charging us €55 for government tax that which we were never made aware of by anyone but his handling of the situation was extremely shocking. We complained and He laughed and was very sarcastic to us (little sexist) didn’t like a woman questioning him. He never talked us through anything about hotel, told us everything was closed at 11 (which we found 1 week later there is a bar opened to 1am). Next day we got a nicer man at reception who explained the tax which was actually only €30. We were happy to pay when explained and treated nicely.
3. I cut my hand badly on broken glass at pool. The hotel didn’t have 1 plaster for me and tried to charge us €4 for one Single plaster in the shop. I actually lost quite a bit of blood but no help from anyone. Very worrying that a hotel this size with 400 guests does not have a first aid box or a box of plasters.
4. Drink is pretty poor. No selection. Everything is warm and we didn’t want to use ice as we got sick from the water. Lots of flies everywhere as surfaces are not kept clean.
5. Bar staff constantly asking us and other guests for cigarettes and for us to get to them drink. One got so comfortable that they just lifted cigarettes from table without asking. I felt some of the staff were a little creepy. Have to note one younger bar man was very friendly.
6. Do not go into the shop within hotel. This man is a con man and will fully exploit tourists!!! Charging on average 3 times the actual price.
7. Poor water service. I was sick one of the nights and needed water and reception told us to wait to 7am next day although they have bottled water In storage they wouldn’t give it to us. It was horrible. This happened a few nights so we started just stacking up on water during the day.
8. Although not the hotels fault, there was guests rowing in our complex one night and it lasted for 2 hours. It got very aggressive and we heard smashing and threatening language from the room. No staff or hotel presence came once to intervene. I genuinely hope these guests are ok because we never seen them again! Maybe they were thrown out though.
9. All in all I didn’t feel that safe and kept table pushed up against bedroom at door at night, I would never think of doing something like normally but unfortunately that’s how I felt.
10. Safe doesn’t work in rooms and heard his from other guests we met also. (Bit strange).
Advice to hotel - a lot of the cons come back to basic manners and common courtesy! improve on the staffs manners and hospitality skills as this would go a long way!!
Pros;
1. Lunch and evening dinner is great! Good selection and there was especially 1 lovely gentleman waiter that served wine.
2. Spa is lovely and good staff but extremely expensive (more than Dublin prices) and you have to pay €10 for indoor pool use for 1 hour. Not free!
3. Rooms were lovely and very comfortable. We had great sleeps!
4. Shuttle bus service was great. Some reviews here said they had to pay for bus but ours was free for the 10 days.
5. The two trips we booked in hotel were fantastic!! Go for the camel ride and dinner in desert. Tour of Berber village was great.
Cons;
1. Pool looks fantastic for photos but that’s all it seemed to be really used for. It’s freezing cold and the “warm” pool was empty for first few days of our trip. However when filled it was still cold. Pool wasn’t really used by anyone.
2. Majority of staff were really rude. On arrival at reception at 12.00am at night we were welcomed by the rudest man I’ve ever met in hospitality. (He wouldn’t give me his name) He was charging us €55 for government tax that which we were never made aware of by anyone but his handling of the situation was extremely shocking. We complained and He laughed and was very sarcastic to us (little sexist) didn’t like a woman questioning him. He never talked us through anything about hotel, told us everything was closed at 11 (which we found 1 week later there is a bar opened to 1am). Next day we got a nicer man at reception who explained the tax which was actually only €30. We were happy to pay when explained and treated nicely.
3. I cut my hand badly on broken glass at pool. The hotel didn’t have 1 plaster for me and tried to charge us €4 for one Single plaster in the shop. I actually lost quite a bit of blood but no help from anyone. Very worrying that a hotel this size with 400 guests does not have a first aid box or a box of plasters.
4. Drink is pretty poor. No selection. Everything is warm and we didn’t want to use ice as we got sick from the water. Lots of flies everywhere as surfaces are not kept clean.
5. Bar staff constantly asking us and other guests for cigarettes and for us to get to them drink. One got so comfortable that they just lifted cigarettes from table without asking. I felt some of the staff were a little creepy. Have to note one younger bar man was very friendly.
6. Do not go into the shop within hotel. This man is a con man and will fully exploit tourists!!! Charging on average 3 times the actual price.
7. Poor water service. I was sick one of the nights and needed water and reception told us to wait to 7am next day although they have bottled water In storage they wouldn’t give it to us. It was horrible. This happened a few nights so we started just stacking up on water during the day.
8. Although not the hotels fault, there was guests rowing in our complex one night and it lasted for 2 hours. It got very aggressive and we heard smashing and threatening language from the room. No staff or hotel presence came once to intervene. I genuinely hope these guests are ok because we never seen them again! Maybe they were thrown out though.
9. All in all I didn’t feel that safe and kept table pushed up against bedroom at door at night, I would never think of doing something like normally but unfortunately that’s how I felt.
10. Safe doesn’t work in rooms and heard his from other guests we met also. (Bit strange).
Advice to hotel - a lot of the cons come back to basic manners and common courtesy! improve on the staffs manners and hospitality skills as this would go a long way!!
Trip typeCouple
Rooms3.0
Service1.0
Location1.0
Response from the owner2 years ago
Dear Jacinta, thank you for taking the time to leave a review. We have passed your comments to Management. Regards.
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flash the pro2 weeks ago on Google5/5
swimming pool is very nice and food was very delinquent
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
felicity milton2 years ago on Google2/5
UNTRUSTWORTHY: BEWARE OF DISHONEST MANAGEMENT
(+) A beautifully laid out hotel and would have been stunning in its hay day. …
(+) A beautifully laid out hotel and would have been stunning in its hay day. …
UNTRUSTWORTHY: BEWARE OF DISHONEST MANAGEMENT
(+) A beautifully laid out hotel and would have been stunning in its hay day.
(-) Sadly the bathrooms are quite dated and not that clean (small holes in walls, stained bath tubs).
(-) The music by the pool is quite loud and not to everyone’s taste with a lot of local songs and rap; sadly everyone has to listen to it most of the day.
(+ / -) The food choice and quality is good for a buffet style but unfortunately the ambience of the brightly lite dining room with squashed seating makes the dining experience a little less pleasant.
(+ / -) The staff are very mixed; with some very rude members snubbing or ignoring guests whilst there are others who really go out of their way to be polite and helpful. A lovely waiter called Hamaz even went to a local store to personally buy me a small item I requested in the restaurant that was not available; this was completely over and above his duty and very much appreciated.
(- - -) The most disappointing and frustrating thing of all was the dishonesty of the hotel management. This is the reason why the star rating is so low.
- I has originally booked 3 days in June 2020 non refundable. However a couple of weeks after the booking (Jan 2020) we decided that we would quite like to get some sun in Feb instead.
- So I rang the hotel to ask them if they would consider canceling my 3 day June booking (6 months in advance) in return for me booking a 7 day stay with them in Feb.
- The gentleman on the phone said that he ask his management. I called him back the following day and he verbally stated that this was not a problem and that my 3 day June booking would be canceled in place of the 7 day Feb booking.
- They took the booking over the phone and sent me email confirmation of the 7 day Feb booking ... without written confirmation of the 3 June booking being cancelled.
- I emailed them 7 times to confirm the cancellation in writing
- I called them 8 times with 90% of the time being put on hold and hung up on.
- I then spoke with them in person at the hotel where they basically lied to my face and sent an email after i had left saying that my June booking would not be canceled without full charge.
(+) A beautifully laid out hotel and would have been stunning in its hay day.
(-) Sadly the bathrooms are quite dated and not that clean (small holes in walls, stained bath tubs).
(-) The music by the pool is quite loud and not to everyone’s taste with a lot of local songs and rap; sadly everyone has to listen to it most of the day.
(+ / -) The food choice and quality is good for a buffet style but unfortunately the ambience of the brightly lite dining room with squashed seating makes the dining experience a little less pleasant.
(+ / -) The staff are very mixed; with some very rude members snubbing or ignoring guests whilst there are others who really go out of their way to be polite and helpful. A lovely waiter called Hamaz even went to a local store to personally buy me a small item I requested in the restaurant that was not available; this was completely over and above his duty and very much appreciated.
(- - -) The most disappointing and frustrating thing of all was the dishonesty of the hotel management. This is the reason why the star rating is so low.
- I has originally booked 3 days in June 2020 non refundable. However a couple of weeks after the booking (Jan 2020) we decided that we would quite like to get some sun in Feb instead.
- So I rang the hotel to ask them if they would consider canceling my 3 day June booking (6 months in advance) in return for me booking a 7 day stay with them in Feb.
- The gentleman on the phone said that he ask his management. I called him back the following day and he verbally stated that this was not a problem and that my 3 day June booking would be canceled in place of the 7 day Feb booking.
- They took the booking over the phone and sent me email confirmation of the 7 day Feb booking ... without written confirmation of the 3 June booking being cancelled.
- I emailed them 7 times to confirm the cancellation in writing
- I called them 8 times with 90% of the time being put on hold and hung up on.
- I then spoke with them in person at the hotel where they basically lied to my face and sent an email after i had left saying that my June booking would not be canceled without full charge.
Trip typeVacation
Rooms3.0
Service1.0
Location3.0
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Elizabeth Stork3 years ago on Google5/5
Just returned from a very happy 5 days here. Food was lovely (although maybe more veggie options needed), room was clean & well presented in a beautiful riad style building. Had a treatment in the spa which was very relaxing & took …
Just returned from a very happy 5 days here. Food was lovely (although maybe more veggie options needed), room was clean & well presented in a beautiful riad style building. Had a treatment in the spa which was very relaxing & took advantage of the free shuttle into town, which was easy & quick to organise. Pool & bar area excellent, with the weather to go with it as well as very friendly & attentive staff. Very happy customer who will recommend to all & hope to return soon!
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Kerry Graham3 years ago on Google4/5
Hotel recently renovated, food lovely, staff very friendly and understood english quite well considering it's not their second language. Pool lovely and clean and rooms were fab also. Used the Spa and was great also. Went with husband and 16 year old daughter. Definitely recommend for a relaxing break away :)
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Jemima Hungbeme3 years ago on Google5/5
This place is honestly the only place to stay when in Marrakech! Newly refurbished, it’s decor throughout is beautiful! When we first came into the foyer, we were warmly welcomed and escorted to our room (which was absolutely beautiful). …
This place is honestly the only place to stay when in Marrakech! Newly refurbished, it’s decor throughout is beautiful! When we first came into the foyer, we were warmly welcomed and escorted to our room (which was absolutely beautiful). Every single hotel staff were more than lovely, going above and beyond throughout our week-long stay. The animation officers(?) (the entertainment people) did their job and so much more! They made us feel so welcomed and comfortable, providing with high octane activities everyday. The daily activities were so enjoyable, I probably exercised more on the holiday than I do on a regular basis 😂. The evening entertainment never failed to bring joy! The first and last nights we were there, there were camels and horses we could ride! Each night was different and so fun! I particularly enjoyed the dance showcase the animation officers did! I would like to give a special commendation to Hassan, Sonia and Nawal for making my friend and I feel like part of the team. There is nothing I would negatively say about this place- even the food was amazing, especially for very particular eaters like myself and my friends! I couldn’t recommend this place any higher!! Book a place before everyone else finds out about it, I can see this place being tremendously popular and high in demand!!!
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
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Rafik el houaria year ago on Google1/5
Bad management of the hotel, no maintenance follow up, only few staffs that are really good lovely people to work from about 7am till 12 pm- 1am and still have a smile on their face to customers while doing all kind of jobs (animation at …
Bad management of the hotel, no maintenance follow up, only few staffs that are really good lovely people to work from about 7am till 12 pm- 1am and still have a smile on their face to customers while doing all kind of jobs (animation at the pool, being at the restaurant, at the bar, doing cleaning, serving, animating...) all jobs are done with same people from the start of the day till sleeping, i'll never come back to give a cent to an owner that doesn't care about his staff
Trip typeBusiness
Rooms1.0
Service1.0
Location1.0
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Farhana Uddin3 years ago on Google3/5
Staff were helpful and friendly. The first room we were in had a very bad ant problem. The fridge wasn't working neither was the safe deposit box. Had to go swimming with all our valuables in my bag. The 2nd room still had an ant problem …
Staff were helpful and friendly. The first room we were in had a very bad ant problem. The fridge wasn't working neither was the safe deposit box. Had to go swimming with all our valuables in my bag. The 2nd room still had an ant problem and the door of the fridge was broken. Having said that the kids loved the pool and staff tried their best.
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Ben Waehlte3 years ago on Google5/5
very nice hotel, excellent staff, very good service. Food and beverage really first class. Bride poolaerea with again first class employees. The life guards are great and extremely friendly and the bartenders at the poolbar as wel. The …
very nice hotel, excellent staff, very good service. Food and beverage really first class. Bride poolaerea with again first class employees. The life guards are great and extremely friendly and the bartenders at the poolbar as wel. The waiters at the restaurant are realy meaningfull friendly and the terrasbar is outstanding. Unfortunately I don't remember the names but I do remember one of the reception girls because she was outstanding:. Masda (I hope the spelling is right). She knows how to treat custumers, great.
Also the entertainment team is of very high quality and very friendly.
English in the resort is no problem for the employees.
Warm regards and many compliments
Ben Waehlte
we stayed at Ona for 2 weeks from the 5th of september and will surtenly return , thank you very much for a lovely stay !
Also the entertainment team is of very high quality and very friendly.
English in the resort is no problem for the employees.
Warm regards and many compliments
Ben Waehlte
we stayed at Ona for 2 weeks from the 5th of september and will surtenly return , thank you very much for a lovely stay !
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location3.0
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I will survive3 years ago on Google5/5
Excellent place to stay, considering this hotel complex has only just reopened after a refurbishment it is really well run, staff are really helpful and nothing is too much trouble. …
Excellent place to stay, considering this hotel complex has only just reopened after a refurbishment it is really well run, staff are really helpful and nothing is too much trouble.
Management team know they're stuff, everything is run so smoothly and they never pass you by, always stop to say hello or ask if everything's ok!
The animation team are fantastic, Hassan and the rest really know how to get the party started and work really hard from morning til night, the shows they put on of an evening are the best we have come across in any hotel we've stayed in!
The rooms/suites are beautiful, decorated in an authentic Morroccon theme. Beds are comfortable, and each suite has a TV, air con, mini fridge, safe with complimentary bottle of water and shower products. Rooms are in traditional Ryads, with each Ryad housing 20 rooms, the rooms surround a small courtyard with fountains in and climbing trees.
The food is also excellent, breakfast, lunch, afternoon snacks and dinner. We stayed on an all inclusive basis and was spoiled for choice! Food from a variety of countries was made while you waited, therefore it was fresh and hot, other food was pre prepared but was still hot and just as fresh. Salads, meats, pastries, cheeses, bread, cakes and freshly prepared fruit were all available in abundance. There is a pizza counter with freshly made pizza while you watched the chef prepare it from scratch! A variety of drinks are available with throughout the day so you need never be thirsty!
The facilities are also excellent, the pool is huge with a small children's pool and another pool that water polo and other games are played in, table tennis, boules, darts and football are among other entertainment available.
Everyone from the chamber maids, the porters, waiters and so on helped make our stay the perfect week it turned out to be, we would highly recommend this to anyone looking for a holiday in Marrakech!
Management team know they're stuff, everything is run so smoothly and they never pass you by, always stop to say hello or ask if everything's ok!
The animation team are fantastic, Hassan and the rest really know how to get the party started and work really hard from morning til night, the shows they put on of an evening are the best we have come across in any hotel we've stayed in!
The rooms/suites are beautiful, decorated in an authentic Morroccon theme. Beds are comfortable, and each suite has a TV, air con, mini fridge, safe with complimentary bottle of water and shower products. Rooms are in traditional Ryads, with each Ryad housing 20 rooms, the rooms surround a small courtyard with fountains in and climbing trees.
The food is also excellent, breakfast, lunch, afternoon snacks and dinner. We stayed on an all inclusive basis and was spoiled for choice! Food from a variety of countries was made while you waited, therefore it was fresh and hot, other food was pre prepared but was still hot and just as fresh. Salads, meats, pastries, cheeses, bread, cakes and freshly prepared fruit were all available in abundance. There is a pizza counter with freshly made pizza while you watched the chef prepare it from scratch! A variety of drinks are available with throughout the day so you need never be thirsty!
The facilities are also excellent, the pool is huge with a small children's pool and another pool that water polo and other games are played in, table tennis, boules, darts and football are among other entertainment available.
Everyone from the chamber maids, the porters, waiters and so on helped make our stay the perfect week it turned out to be, we would highly recommend this to anyone looking for a holiday in Marrakech!
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Vimal Parmar3 years ago on Google2/5
We stayed here early Sept 2019, paid a lot of money but I wouldn't say it's 4 star really. Lots of issues: nobody responded to several emails to ask about baby facilities, etc. I even called and emailed the head office and still nothing. …
We stayed here early Sept 2019, paid a lot of money but I wouldn't say it's 4 star really. Lots of issues: nobody responded to several emails to ask about baby facilities, etc. I even called and emailed the head office and still nothing. Reception keep you waiting for 20 mins at a time, drinks are local spirits only which don't really taste very nice, 'not allowed' to give you bottles of water - only a glass at a time (in 35 degrees??) Best looking at other options...
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Stephanie Kouroubetsi8 years ago on Google5/5
Fantastic amazing hotel with friendly staff, superb facilities, cleanliness of all areas is continuous and excellent selection of morrocan and western food. Pools are fantastic. Excellent shuttle to Marrakech......if you want relaxing …
Fantastic amazing hotel with friendly staff, superb facilities, cleanliness of all areas is continuous and excellent selection of morrocan and western food. Pools are fantastic. Excellent shuttle to Marrakech......if you want relaxing holiday I highly recommend it. Also excellent entertainment both throughout the day and evening. Children we'll catered for.....Michelin star recommendation as a single lady who stayed here for a week from 5-12 September 2014
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gina hessburg2 years ago on Google1/5
I booked the hotel last minute via Hoteltonight, There were 2 errors. The app showed the hotel was in walking distance of the Medina. It is 13 KM away. The hotel listing also said All Inclusive. After a pricy taxi ride there, I was …
I booked the hotel last minute via Hoteltonight, There were 2 errors. The app showed the hotel was in walking distance of the Medina. It is 13 KM away. The hotel listing also said All Inclusive. After a pricy taxi ride there, I was told nothing was included. Each time I tried to talk to the hotel about this, they would just say it was a mistake of the App disregarding they made the listing. If I wanted to eat, I had to pay for pricy, but mediocre buffets. No one could tell me if I had to pay for breakfast or not. In the end the manager told me I was supposed to be paying for it, but was letting it slide this time which made me feel like a thief. I went to buy a drink by the pool, The price changed twice and then I was told I would have to walk to the lobby to get change. As woman traveling I was isolated unless I wanted to take a shuttle into town. This eats up a half hour each way. I took two tours with the hotel. Both very expensive and bad. We sat in a bus for 2 hours by the side of the road waiting to go to the desert as they sent on shuttle in and out of the city to get people from other hotels. I also paid for a private guide in the city so I could get an understanding of it and get some history. I said multiple times I did not want to shop. I was brought to demonstrations and shops. i asked for assistance in buying a SIM for internet.. I was pushed into buying the wrong thing. Hoteltonight made some adjustments on their end, but the hotel gave me a coffee after I felt like I was being accused of taking breakfast. I just wanted them to say that they were sorry for the problem and correct their listing, but they wouldn't do that. They would just tell me to let it go. In the end they told me the taxi to leave would be twice as much as coming there. When I got upset the took off a third of the price, proof they are skimming wherever they can. The "taxi" driver dropped me on the wrong side of the Medina that was a far walk from my new hotel, when there was a main road that was closer. The hotel ruined my experience in Marrakech and I don't think I will come back.
Trip typeVacation
Rooms3.0
Service1.0
Location1.0
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Shajeda Hussain (Del_ishas)3 years ago on Google1/5
Hotel was not like the pics at all. Very run down and unclean. We had Anta and cockroaches I. The room and had to be moved after insistence. The food was the worst we have ever had anywhere and my 3 kids lived in desserts and ice cream and …
Hotel was not like the pics at all. Very run down and unclean. We had Anta and cockroaches I. The room and had to be moved after insistence. The food was the worst we have ever had anywhere and my 3 kids lived in desserts and ice cream and cheese and bread. The staff were friendly but the coach driver was rude and racist. We were told he had been suspended for a week but saw him working the next day. I wouldn't go back if I was given a free holiday there. A total waste of over 3k and 9 nights.
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Darren Irvine6 years ago on Google3/5
Just got back from this hotel yesterday, an enjoyable week in the sun. Staff were friendly and helpful, pool was great. Food basic and not much variety but to be expected, shuttle bus into town very handy. …
Just got back from this hotel yesterday, an enjoyable week in the sun. Staff were friendly and helpful, pool was great. Food basic and not much variety but to be expected, shuttle bus into town very handy.
Hotel shop an absoulute rip off, everything at least 3x the cost of what you pay when in Marrakesh town centre. Wife had to pay £7.80 for a box of tampons!!
All in all its a 2.5 star hotel not a 4 star, but have stayed in hotels that are a lot worse!
Hotel shop an absoulute rip off, everything at least 3x the cost of what you pay when in Marrakesh town centre. Wife had to pay £7.80 for a box of tampons!!
All in all its a 2.5 star hotel not a 4 star, but have stayed in hotels that are a lot worse!
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Shahed Islam3 years ago on Google5/5
Please ignore all old negative reviews, a new management has take over about 2 weeks ago.Our family of 8 came here from uk and USA. With 4 kids and 4 adult , this vacation has been wonderful because of Ona Marrakech wonderful food , super …
Please ignore all old negative reviews, a new management has take over about 2 weeks ago.Our family of 8 came here from uk and USA. With 4 kids and 4 adult , this vacation has been wonderful because of Ona Marrakech wonderful food , super friendly stuff and amazing entertainment throughout the day. Food is simply amaZing , breakfast has more then 50 items, lunch is served in 2 location(one near swimming pool so you don’t need to change to have lunch) and you won’t get better dinner in anywhere else ( I take 3-4 vacation year to Caribbean to India). Swimming pool bar has drinks and one other bar near lobby and stuffs are so friendly and they gave us special non alcoholic drinks. If you are Muslim , all food are halal so it’s +. Stuff members specially Yassine(public relation) , entertainment crew<br/>(Hassan, nawal fadoua ilham. Momo.) they are full of energy anytime you need help they are there for you. Everyday they arrange pool activity and we loved all activity. <br/>At night after dinner we enjoyed all shows(they have diff theme every night). Overall there are few things they can improve , room needs little upgrade but no big deal.
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
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John Keohane6 years ago on Google2/5
Got home 7/4/16 was pleased to be home hotel not all inclusive you have to pay for drinks after 11pm ! staff very unhelpful lack of plates and glasses ! The plates that were available were chipped and far from clean ! No ice-cream or slush …
Got home 7/4/16 was pleased to be home hotel not all inclusive you have to pay for drinks after 11pm ! staff very unhelpful lack of plates and glasses ! The plates that were available were chipped and far from clean ! No ice-cream or slush puppies for the children ! Pool nice and large ! Only a very small child's pool the other pool to deep for my seven year old ! food very nice but a bit repetitive ! no food available between lunch and evening meal that started at 7pm ! Except for some crepes at 4pm ,to long for my daughter. We had a junior suit it was very basic but functional fridge came in handy but very noisy at night had to turn it off ! Maids very good kept the ryads clean ! The entertainment team were very good ! I understand we went out of season and some maintenance was going on. I would hate to be here in the hight of summer, they couldn't cope and the hotel was empty ! Bus into town you have to pay 20 dirham which was fine ! We got a taxi back each time as the bus was to infrequent was about 150 dirham for the taxi ! You get what you pay for in life and this was exactly it a cheap week away in the sun !
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Sheila Sanderson2 years ago on Google5/5
This is a very quite hotel great food and choice . Spacious pool area and our room was roomy the shower was very powerful. A all round good resort I'll certainly rebook couldn't fault anything
Salma Hussain5 years ago on Google5/5
Im utterly shocked with the reviews that I have read on here and those that say food wasnt great, because the food was fantastic! …
Im utterly shocked with the reviews that I have read on here and those that say food wasnt great, because the food was fantastic!
A family of 10 went to stay in the resort for 10 days and we thoroughly enjoyed our stay, hospitality was great, rooms were comfortable and big, the resort is set in a really spacious and open area.
The food was really versatile, so many dishes to choose from, breakfast was my favourite my favourite was the parateh and omelette with fresh orange juice :). Lunch and dinner was great so many healthy options to choose from, and the not so healthy for the little ones!
I would strongly advise for those that want to do Quad biking/ Camel riding in marrakech to book through the excursions provided by the hotel as we paid £40 pp for the above 2 plus 4x4 an hour each activity inc pick up and drop off which is so decent!
The gym is included, only thing is it closes at 5 so abit too early! The sauna and spa isnt inc and it also closes at 5 so that was the only downer for us but the amount we were saving on the all inclusive with all 3 meals included we didnt mind paying for the spa.
All in all would fully recommend staying here, couples, friends or fam!
A family of 10 went to stay in the resort for 10 days and we thoroughly enjoyed our stay, hospitality was great, rooms were comfortable and big, the resort is set in a really spacious and open area.
The food was really versatile, so many dishes to choose from, breakfast was my favourite my favourite was the parateh and omelette with fresh orange juice :). Lunch and dinner was great so many healthy options to choose from, and the not so healthy for the little ones!
I would strongly advise for those that want to do Quad biking/ Camel riding in marrakech to book through the excursions provided by the hotel as we paid £40 pp for the above 2 plus 4x4 an hour each activity inc pick up and drop off which is so decent!
The gym is included, only thing is it closes at 5 so abit too early! The sauna and spa isnt inc and it also closes at 5 so that was the only downer for us but the amount we were saving on the all inclusive with all 3 meals included we didnt mind paying for the spa.
All in all would fully recommend staying here, couples, friends or fam!
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yassine yassine3 years ago on Google2/5
Very boring place. My kids wanted to leave after the second night. They repeat the same thing at kids club abd at night their shows are not at a level you would expect of a 4star hotel. Front desk woman is unable to smile and is rude
Trip typeVacation
Rooms4.0
Service1.0
Location5.0
Kirsty Brown5 years ago on Google1/5
Awful hotel! This hotel I would rate 2 star. This hotel is false advertising. Firstly everything you would expect from a '5 star' hotel, you had to pay for a safe, only 6 cocktails available (vodka and orange?), room had bed bugs and dirt …
Awful hotel! This hotel I would rate 2 star. This hotel is false advertising. Firstly everything you would expect from a '5 star' hotel, you had to pay for a safe, only 6 cocktails available (vodka and orange?), room had bed bugs and dirt everywhere and only one awful buffet restaurant available. The list goes on.... please don't book and waste your money!
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Ruby B5 years ago on Google1/5
I stayed at this hotel for 4 nights with my family for a short half term holiday. I'm not moaning but being rather truthful. We were excited and thought it should be good, it's 4* but no.. it was definitely not 4* it was boarder line 3*. …
I stayed at this hotel for 4 nights with my family for a short half term holiday. I'm not moaning but being rather truthful. We were excited and thought it should be good, it's 4* but no.. it was definitely not 4* it was boarder line 3*. We were so disappointed. Here's a list of all the downs:
- no iron in the building at all
- DIRTY bathroom
- the aircon never worked in our room, we had to call the engineer 2x on 2 different days
- breakfast was nonsense and the cutlery was always dirty and half washed.
This hotel is roughly 40mins away from the Medina (main) area in Marrakech so it was a nightmare to get in and out. The hotel does have a shuttle bus but you have to pay for it. This bus got overbooked on two occasions. The reception staff were so quick to take the money off us but never made a list of who was getting on the bus. One time a family from France were stranded in the middle of Marrakech because they didn't have seats on the bus although they paid and booked tickets beforehand.
The most disappointing thing for us was that the reception staff were so rude and unhelpful especially a receptionist called Omar. When we first checked in they didn't even welcome us they just chucked this forms to fill out at us. Then we had to wait up to 2 hours for our room. Them Omar did not even tell us the basics such as were we go for breakfast, were the restaurant is, what number to call for reception and many other things.
- no iron in the building at all
- DIRTY bathroom
- the aircon never worked in our room, we had to call the engineer 2x on 2 different days
- breakfast was nonsense and the cutlery was always dirty and half washed.
This hotel is roughly 40mins away from the Medina (main) area in Marrakech so it was a nightmare to get in and out. The hotel does have a shuttle bus but you have to pay for it. This bus got overbooked on two occasions. The reception staff were so quick to take the money off us but never made a list of who was getting on the bus. One time a family from France were stranded in the middle of Marrakech because they didn't have seats on the bus although they paid and booked tickets beforehand.
The most disappointing thing for us was that the reception staff were so rude and unhelpful especially a receptionist called Omar. When we first checked in they didn't even welcome us they just chucked this forms to fill out at us. Then we had to wait up to 2 hours for our room. Them Omar did not even tell us the basics such as were we go for breakfast, were the restaurant is, what number to call for reception and many other things.
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Josh Uddin3 years ago on Google4/5
Friendly staff and good customer service, adequate buffet, basic rooms. Free shuttles to town. Is located on the outskirts of the city so you will need to use the shuttle or taxi in and out.
Shan4 years ago on Google5/5
Very friendly staff, hotel is stunning with lovely views! great facilities but the food however was not great although I i think that was dowm to my own personal taste. Over all experince was amazing!
Nadia Perveen5 years ago on Google3/5
An average hotel, the food was quite bland and no wifi in our bedrooms, have to go to the main lounge to use wifi, which is so slow because so many people in same area using the wifi. The hotel is literally in the middle of nowhere. …
An average hotel, the food was quite bland and no wifi in our bedrooms, have to go to the main lounge to use wifi, which is so slow because so many people in same area using the wifi. The hotel is literally in the middle of nowhere.
The pool was beautiful and the room was okay, beds were comfortable.
The exertion guy Jawad was really useful he helped us a lot with booking exertions at good prices and provided us with the right information and sorted all our problems out.
The pool was beautiful and the room was okay, beds were comfortable.
The exertion guy Jawad was really useful he helped us a lot with booking exertions at good prices and provided us with the right information and sorted all our problems out.
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Furzana Afzal5 years ago on Google1/5
This hotel was awful. Breakfast was sub-standard. The reception workers weren't very receptive. After agreeing on an extra £120 to upgrade to all inclusive. The man said come back in the morning. When we went back in the morning they said …
This hotel was awful. Breakfast was sub-standard. The reception workers weren't very receptive. After agreeing on an extra £120 to upgrade to all inclusive. The man said come back in the morning. When we went back in the morning they said thete was no such agreement and we need to pay an extra £600. Believe me people the hotel is not worth spending that much. As the hotel has Marrakech in it's name when you Google Morocco it seems to come up. The condition of bathrooms is poor. This is a poor 3 star. The tennis area has big ants. The table tennis area full of ants. The bath was full of gunk. So when you had a shower the water came up to your calf. There was no way I was going to pull that junk out and clean for them. Read the negative reviews and run a mile. The biggest negative the hotel is too remote. There are no shops nearby. Expect to pay heavily for anything in the shop even water. Avoid!
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Upendo Academya year ago on Google1/5
Terrible place. Stay away from it. We travel often to Marrakech and this place simply ruined our time there. The facilities are bad, and the management is a nightmare.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
TripTop Dija3 years ago on Google5/5
Hotel with 4* but with a service 5* everything was it great from the 1st night from the reception service was it quick we get our room early before the time with a welcome drink and room was amazing with Terasse and nice swimming …
Hotel with 4* but with a service 5* everything was it great from the 1st night from the reception service was it quick we get our room early before the time with a welcome drink and room was amazing with Terasse and nice swimming pool view and the spacious room(because it big you can play inside it ) can catch my bags 😂😂 the housekeeping was it all the time in your Service ,breakfast lunch and dinner was great Animation behind the swiming with Mamado(sorry I don 't remember your name) and his Team bravo you do a good job ,I want to thank all of the staff of Ona Marrakech Ryads parc for the welcoming and the service from the Manager of the hotel to the Mr.who care of the gardens what I appreciated also is the Smile in the face all of the staff all the time and the moment of check out believe you you will cry because you feel the personnels of this hotel they take a place in your heart quickly and you feel like you will leave you familly I talking about my self what happen to me at that moment of check out .
But we will come back for sure we recommend high this hotel😇 .
Pss:don t forget to test Moroccan Hammam in the Spa
But we will come back for sure we recommend high this hotel😇 .
Pss:don t forget to test Moroccan Hammam in the Spa
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Miah6 years ago on Google1/5
No shops near by middle of no where, it takes over an hour to get to the nearest city centre it's like your trapped in the hotel. Food is disgusting took really long to get checked in & the customer service is absolutely awful can't …
No shops near by middle of no where, it takes over an hour to get to the nearest city centre it's like your trapped in the hotel. Food is disgusting took really long to get checked in & the customer service is absolutely awful can't understand half the things they saying. I recommend everyone do not book this hotel you will regret it. Picture are there to fool you they have been edited to look nice.
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Blue Door Cuisinea year ago on Google1/5
Stay away from this hotel. The management stinks. There is no hot water, a ton of dust in the rooms. Book anywhere else!
Trip typeBusiness · Solo
Rooms1.0
Service1.0
Location1.0
Southpaw Promotions6 years ago on Google1/5
They claim to be a 4 star hotel with a 5 star service!!! Day 1 - problems with the toilet/plumbing (toilet flushing - rooms smelt of dirty sewage) their resolution to change rooms. …
They claim to be a 4 star hotel with a 5 star service!!! Day 1 - problems with the toilet/plumbing (toilet flushing - rooms smelt of dirty sewage) their resolution to change rooms.
Day 2 - 5 - constant problems with toilets again!! Reported to reception staff who were reluctant to help and offered alert over room!!
Day 5 - electric went several times through the night when wife was in shower. Electrician came out to fix problem but continued throughout the night until the next morning!
Day 6 - 8 - continuous problems with the above!!
Spoke to Omar on reception who was unwilling to help and was very arguementitive and aggressive throughout!
Eventually spoken to Nadia (manager) who was very abrupt and rude. Only offered a free meal for all the stress and inconvenience caused!
Thomas cook need to reavaluate their customer base this wasn't good enough! Felt isolated with no one to help whisky overseas! This was a disgusting experience and has put a damper on a lovely country!!! Marrakech should be ashashed of this hotel and customer service!!! Will be reporting this to our Bank and Thomas Cook and raising this with the regulators!!! No one should experience what we went through. WOULD STRONGLY RECOMMENED NO ONE TO SPEND THIER
SUMMER HOLIDAY AT THIS RESORT. WASTE OF TIME AND MONEY!!!! :-(
Day 2 - 5 - constant problems with toilets again!! Reported to reception staff who were reluctant to help and offered alert over room!!
Day 5 - electric went several times through the night when wife was in shower. Electrician came out to fix problem but continued throughout the night until the next morning!
Day 6 - 8 - continuous problems with the above!!
Spoke to Omar on reception who was unwilling to help and was very arguementitive and aggressive throughout!
Eventually spoken to Nadia (manager) who was very abrupt and rude. Only offered a free meal for all the stress and inconvenience caused!
Thomas cook need to reavaluate their customer base this wasn't good enough! Felt isolated with no one to help whisky overseas! This was a disgusting experience and has put a damper on a lovely country!!! Marrakech should be ashashed of this hotel and customer service!!! Will be reporting this to our Bank and Thomas Cook and raising this with the regulators!!! No one should experience what we went through. WOULD STRONGLY RECOMMENED NO ONE TO SPEND THIER
SUMMER HOLIDAY AT THIS RESORT. WASTE OF TIME AND MONEY!!!! :-(
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Ahsan Bhatti2 months ago on Google4/5
It was nice overall had good experience
Rooms5.0
Service4.0
Location4.0
MUARRIF6 years ago on Google4/5
Good hotel resort. Good if you have your own car or access to transport. It is not inside Marrakech but never the less good hotel. Staff are friendly and helpful. …
Good hotel resort. Good if you have your own car or access to transport. It is not inside Marrakech but never the less good hotel. Staff are friendly and helpful.
It takes approximately 15mins to get to town via the motorway. Also note that it has its private road that is in dire need of repair (mud and stones).
The rooms do not have wifi so everyone just gathers in the lobby area to use the wifi which of course makes it slow for everyone.
Indoor swimming pop and spa are available at a cost. Rooms are specious and if travelling with kids then they would love their own space.
Travelling in Marrakech is not difficult but it's the route finding that you may struggle with so make sure you phone tablet are unlocked and use a local sim to use with google maps.
It takes approximately 15mins to get to town via the motorway. Also note that it has its private road that is in dire need of repair (mud and stones).
The rooms do not have wifi so everyone just gathers in the lobby area to use the wifi which of course makes it slow for everyone.
Indoor swimming pop and spa are available at a cost. Rooms are specious and if travelling with kids then they would love their own space.
Travelling in Marrakech is not difficult but it's the route finding that you may struggle with so make sure you phone tablet are unlocked and use a local sim to use with google maps.
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Jake Turland-Carey2 years ago on Google1/5
Was on Holiday hear in October 2019. Rude staff that felt entitled. I'll be honest I have proof of health and safety issues. I have raised to 'On the beach' who we booked it with. Avoid this place.
Trip typeCouple
Rooms4.0
Service1.0
Location1.0
Hannah Collins2 years ago on Google4/5
For February whilst the hotel isn't too busy this place is great - good weather, nice pool area and lovely food for an all inclusive
Response from the owner2 years ago
Dear Hannah, many thanks for your kind review. We are glad that you liked the hotel, the pool ad the food. Regards.
Jalal Planeman2 months ago on Google5/5
Nice location away from a noisy town!
Service4.0
Location5.0
Jacqueline Collins2 years ago on Google5/5
Excellent. Food choice brilliant. Not so hot at end of session. Clean everywhere. Staff helpful and animation team were brilliant.
Samantha Bircham5 years ago on Google5/5
Hotel was lovely, pool area and gardens were well maintained, we were very lucky to get a fantastic suite right near the pool, the staff we found to be pleasant although a welcome pack would have been appreciated to let us know were the …
Hotel was lovely, pool area and gardens were well maintained, we were very lucky to get a fantastic suite right near the pool, the staff we found to be pleasant although a welcome pack would have been appreciated to let us know were the dinner hall was and bar ect, the cleaners for the rooms are fantastic very high standard of cleanliness , but we soon found our feet, unfortunately there was no evening entertainment which was quite disappointing as we do not drink alcohol , spending the evenings sitting around while everyone else is consuming silly amounts of alcohol was not my cup of tea, so evening shows would have been good, as there is nothing else near or around the hotel to go other than going to central marakesh which is at least about hour taxi journey away or you can go by bus booked at hotel reception although quite unorganised, The other biggest let down was plates and cutlery were often not properly cleaned, and lots of chips in the plates and bowls so this needs to be improved for health and safety reasons.
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TheDymchurchDanglera year ago on Google4/5
Visited during Covid so we didn't see it in all its glory, chimni Is a great entertainer
Christina Stacey6 years ago on Google2/5
The room was nice and clean the pool was beautiful the use of these prepayment cards was a big issue where l paid 600dh on then was told no l had only put 400 when l discovered the next day and that l couldnt have a reciept for any money l …
The room was nice and clean the pool was beautiful the use of these prepayment cards was a big issue where l paid 600dh on then was told no l had only put 400 when l discovered the next day and that l couldnt have a reciept for any money l paid onto the card so had no proof also when you changed money at the cash desk again no reciept and the rate of exchange was different every time you asked have booked again for this hotel in January but will be changing it as soon as l get home
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Kamal Inanea year ago on Google5/5
Beautiful and calm place. And the food is really delicious!
Kamal thanks mr said ✅🙏
Kamal thanks mr said ✅🙏
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Asmâa KETTANI5 years ago on Google1/5
I don't really like it this year . The food is so bad . You don't have a lot of choices .and people just leave their towels on the chairs at the pool and go to have breakfast for hours .so you don't have where to sit. So I'm just going to say that I really regret tha I came here.
Rafiq Miah6 years ago on Google1/5
WORSE HOTEL EVER
POOR ROOMS SMELL OF SEWAGE
POOR SERVICE …
POOR ROOMS SMELL OF SEWAGE
POOR SERVICE …
WORSE HOTEL EVER
POOR ROOMS SMELL OF SEWAGE
POOR SERVICE
FOOD AVERAGE
MANAGEMENT SHOCKING
RECEPTION STAFF RUDE ABRUPT INCOMPETENT
HOTEL IS POOR SERVICE PLEASE AVOID AND DO NOT GO THROUGH WHAT WE DID. THOMAS COOK SHOULD BE ASHAMED TO REFER THIS HOTEL!!
AVOID AT ALL COSTS. GO STAY IN MARRAKECH BETTER SERVICE.
COUNTRY IS BEAUTIFUL BUT HOTEL IS A POOR EXAMPLE OF MORROCCO. WORSE HOLIDAY EVER
RAT INFESTED AND COCKROACHES IN THE ROOMS NOT A NICE STAY WOULDNT RECOMMNED PLEASE AVOID AT ALL COST.
POOR ROOMS SMELL OF SEWAGE
POOR SERVICE
FOOD AVERAGE
MANAGEMENT SHOCKING
RECEPTION STAFF RUDE ABRUPT INCOMPETENT
HOTEL IS POOR SERVICE PLEASE AVOID AND DO NOT GO THROUGH WHAT WE DID. THOMAS COOK SHOULD BE ASHAMED TO REFER THIS HOTEL!!
AVOID AT ALL COSTS. GO STAY IN MARRAKECH BETTER SERVICE.
COUNTRY IS BEAUTIFUL BUT HOTEL IS A POOR EXAMPLE OF MORROCCO. WORSE HOLIDAY EVER
RAT INFESTED AND COCKROACHES IN THE ROOMS NOT A NICE STAY WOULDNT RECOMMNED PLEASE AVOID AT ALL COST.
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Q Javed4 years ago on Google4/5
Very nice and enjoyable weeks holiday. I would rate this as 3 star hotel. .. but it's very good for what you pay.
Badr Jlil5 months ago on Google5/5
I loved the place, good service
Tresor Turquiea year ago on Google1/5
Do not go there! You will be better off staying in the streets, than this hotel!!
Trip typeVacation · Solo
Rooms1.0
Service1.0
Location1.0
El Mehdi NOUREDDINEa year ago on Google5/5
Beautiful and calm place. And the food is really delicious!
Aidan Shawa year ago on Google5/5
Great stay!! Food and facilities were amazing!
ahmed chabaan3 months ago on Google4/5
the best pizza in Marrakesh
trevor alexander3 years ago on Google5/5
Lovely lovely hotel But the shop in the hotel bolt of suntan is £20 y because cigarettes are £10 in English 🙄🙄🤔🤔
Mark Jensen4 years ago on Google4/5
Very nice sorroundings, beautiful buildings and rooms. Lacks some basic amenities but it seems like they are improving.
John Murdoch3 years ago on Google5/5
Really great chill out place. Loads of space. Fantastic food. Wonderful staff
Response from the owner3 years ago
Many thanks for your kind review, we truly appreciate it :)
eleni makridaki2 years ago on Google5/5
the best holiday we are so happy thank you for oclub team end all the staff just i didn't like essaouira
thank you so much
thank you so much
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Ouadï Belmokhtar6 years ago on Google4/5
I have been there for 3 days at the end of July. All services are incredible, including restaurant, clealness, ...
American Motifa year ago on Google1/5
The facility is nice, but everything else is HORRIBLE!
Trip typeVacation · Friends
Rooms1.0
Service1.0
Location1.0
Muhammad Adnan Asim2 years ago on Google5/5
Best hotel with all inclusive. Tour to city included
Response from the owner2 years ago
Dear Muhammad, many thanks for your kind review. Regards!
Chantel M4 years ago on Google2/5
Poor customer service, terrible food, wouldn't stay here again. Shuttle bus 40dh return into Marrakesh should be free
Manpal Ghataura2 years ago on Google5/5
Great relaxing resort.. friendly staff and always willing to help
Response from the owner2 years ago
Dear Manpal, many thanks for your kind review. We are glad that you liekd the resort. We hope to see you again soon. Regards.
Melvyn Perera5 years ago on Google4/5
Decent hotel with picturesque gardens in a suburb north east off Marrakech. Relaxing vibe.
Arabic & Iraqi Dialect coach5 months ago on Google4/5
Wonderful
Rooms4.0
Service4.0
Location4.0
Joanne Barker3 years ago on Google1/5
Help I'm going to this hotel in September can anyone who has recently been to this hotel the travel ppl wants 500 just to change hotels I'm really worried.
Trip typeCouple
AE El4 years ago on Google4/5
Nice hotel, took one star out because of food
Abdelilah Amrania month ago on Google5/5
Amazing spot 😜
محمد عمارة Mohamed Amarra3 years ago on Google3/5
The builden 06/10 , the staff 07/10
Bianca Ribeiro Diniz2 years ago on Google5/5
Very good
Response from the owner2 years ago
Many thanks for your kind review! We hope to see you again soon. Regards.
brian Salay-Smith4 years ago on Google3/5
Could be better, ask for an updated room
Kamil K2 years ago on Google5/5
Very nice
detlef dierks4 years ago on Google1/5
disgusting.dirty.old.rotten.in the middle of nowhere.do never go there!
LinkUp Turkeya year ago on Google1/5
Stay away from this place!
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
Yassine Cha year ago on Google5/5
Very good location
Elmir Fatimazahra5 years ago on Google1/5
Receptionniste non profèssionelle ,
Allison Mcgowan3 years ago on Google5/5
Magical place .... excellent staff .
DJ ATL72 years ago on Google2/5
Best for miserable people
Abdelaziz Ait said2 years ago on Google5/5
Beautiful and wonderful place
Mouad Ezzaraa3 years ago on Google5/5
Perfect
Abd El Hakim Oumelloul3 years ago on Google5/5
nice
TOUJI Amine2 years ago on Google3/5
so far from the city about
Faraaz Adam2 years ago on Google5/5
Beautiful place with beautiful staff
Response from the owner2 years ago
(Translated by Google) Dear Faraaz, thank you very much for the comments. It is an honor to know that you enjoyed your stay and we hope to see you again. Greetings.
(Original)
Estimada Faraaz, muchísimas gracias por los comentarios. Es un honor saber que disfrutaron de su estancia y esperamos verle de nuevo. Saludos.
abdlkrime moussaoui3 years ago on Google1/5
Careless
Srati Abderrahmana year ago on Google3/5
Supper weekend 🎶🌹🎶🎶🎶
tinn leo5 years ago on Google4/5
Nice
Grigita Janule7 years ago on Google1/5
sooooooo bad
bagneux bagneux9 years ago on Google5/5
I'll be back !
Henry Woodcraft8 years ago on Google5/5
Outstanding
Alberto Garcia Cabello2 months ago on Google3/5
(Translated by Google) It's fair for what you pay. There are things that are very poor and others that are very good. The cleanliness in the pool area is unfortunate, the bars take the used glasses and give them a water without soap and ale …
(Translated by Google) It's fair for what you pay. There are things that are very poor and others that are very good. The cleanliness in the pool area is unfortunate, the bars take the used glasses and give them a water without soap and ale for another. Fair drinks there are no brands, only vodka, gin and beer. Also orange, lemon, etc… The entertainment is always the same, both in the morning and at night and only in French. The pool is very good and well maintained. The reception people quite attentive, as well as the one in the dining room. The food is battle, do not expect much variety, yes, the typical Moroccan foods are delicious. The daily fruit is grapes and cucumber melon the 6 days that I have been. Then cakes and industrial ice cream. The room very good and comfortable. The bathroom is a bit old but clean and spacious. The safe did not work, although I notified the first day.
(Original)
Es lo justo por lo que pagas. Hay cosas muy deficientes y otras muy buenas. La limpieza en la zona de piscina es lamentable, los bares cogen los vasos usados y les dan un agua sin jabón y ale para otro. Las bebidas justas no hay marcas, únicamente vodka, ginebra y cerveza. También naranja, limón, etc… La animación siempre la misma, tanto por la mañana como por la noche y sólo en francés. La piscina muy buena y cuidada. La gente de recepción bastante atenta, así como la del comedor. La comida es de batalla, no esperes mucha variedad, eso sí, las comidas típicas marroquíes están ricas. La fruta diaria son uvas y melón pepino los 6 días que he estado. Luego pasteles y helados industriales. La habitación muy bien y confortable. El baño un poco antiguo pero limpio y amplio. No funcionó la caja de seguridad, aunque avisé el primer día.
(Original)
Es lo justo por lo que pagas. Hay cosas muy deficientes y otras muy buenas. La limpieza en la zona de piscina es lamentable, los bares cogen los vasos usados y les dan un agua sin jabón y ale para otro. Las bebidas justas no hay marcas, únicamente vodka, ginebra y cerveza. También naranja, limón, etc… La animación siempre la misma, tanto por la mañana como por la noche y sólo en francés. La piscina muy buena y cuidada. La gente de recepción bastante atenta, así como la del comedor. La comida es de batalla, no esperes mucha variedad, eso sí, las comidas típicas marroquíes están ricas. La fruta diaria son uvas y melón pepino los 6 días que he estado. Luego pasteles y helados industriales. La habitación muy bien y confortable. El baño un poco antiguo pero limpio y amplio. No funcionó la caja de seguridad, aunque avisé el primer día.
Trip typeVacation
Rooms4.0
Service4.0
Location3.0
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Lilylila Délyka3 months ago on Google5/5
(Translated by Google) Very good hotel, the staff is great to meet all our expectations and needs and very attentive compared to my 19 month old daughter.
The buffet was varied and the waiters attentive and helpful. …
The buffet was varied and the waiters attentive and helpful. …
(Translated by Google) Very good hotel, the staff is great to meet all our expectations and needs and very attentive compared to my 19 month old daughter.
The buffet was varied and the waiters attentive and helpful.
Spacious, clean and air-conditioned rooms.
The large, clean and supervised swimming pool.
The hotel is about 25 minutes by car from the center of Marrakech.
We had a very good stay.
(Original)
Très bon hôtel,le personnel est super pour répondre à toutes nos attentes et nos besoin et très attentionné par rapport à ma fille de 19mois.
Le buffet était varié et les serveurs au petit soin et serviable.
Les chambres spacieuses,propres et climatisées.
La piscine grande,propre et surveillée.
L'hôtel se trouve à environ 25min de voiture du centre de Marrakech.
Nous avons passé un très bon séjour.
The buffet was varied and the waiters attentive and helpful.
Spacious, clean and air-conditioned rooms.
The large, clean and supervised swimming pool.
The hotel is about 25 minutes by car from the center of Marrakech.
We had a very good stay.
(Original)
Très bon hôtel,le personnel est super pour répondre à toutes nos attentes et nos besoin et très attentionné par rapport à ma fille de 19mois.
Le buffet était varié et les serveurs au petit soin et serviable.
Les chambres spacieuses,propres et climatisées.
La piscine grande,propre et surveillée.
L'hôtel se trouve à environ 25min de voiture du centre de Marrakech.
Nous avons passé un très bon séjour.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Omar sidi rahal3 months ago on Google3/5
(Translated by Google) Catastrophic check in, arrived at the hotel around 2 p.m., I found a line in front of me of 5 or 6 people waiting.
After 40 minutes of waiting, the receptionist informs me that the rooms are …
After 40 minutes of waiting, the receptionist informs me that the rooms are …
(Translated by Google) Catastrophic check in, arrived at the hotel around 2 p.m., I found a line in front of me of 5 or 6 people waiting.
After 40 minutes of waiting, the receptionist informs me that the rooms are being prepared and that I still have to wait at least 30 minutes.
Finally, we were given the room around 4 p.m.!!!
Otherwise, the rooms are spacious, the food is also good, quite varied.
On the other hand, the bartenders (whether the bar next to the swimming pool or the one next to the reception) are not friendly and not welcoming. Not easy to work with 42 degrees but still they have to make the effort to be more smiling and welcoming.
(Original)
Check in catastrophique, arrivé à l'hôtel vers 14h, j'ai trouvé une file devant moi de 5 ou 6 personnes qui attendent.
Après 40 minutes d'attente, la réceptionniste m'informe que les chambres sont en cours de préparation et que je doit encore patienter 30 min minimum.
Finalement, on nous a donné la chambre vers 16h!!!
Sinon, les chambres sont spacieuses, la bouffe est bien aussi, assez variée.
Par contre les barmans (que ça soit le bar à coté de la piscine ou celui à coté de la réception) ne sont pas sympa et pas accueillant. Pas évident de bosser avec 42 degrés mais quand même ils doivent faire l'effort d'être plus souriant et accueillant.
After 40 minutes of waiting, the receptionist informs me that the rooms are being prepared and that I still have to wait at least 30 minutes.
Finally, we were given the room around 4 p.m.!!!
Otherwise, the rooms are spacious, the food is also good, quite varied.
On the other hand, the bartenders (whether the bar next to the swimming pool or the one next to the reception) are not friendly and not welcoming. Not easy to work with 42 degrees but still they have to make the effort to be more smiling and welcoming.
(Original)
Check in catastrophique, arrivé à l'hôtel vers 14h, j'ai trouvé une file devant moi de 5 ou 6 personnes qui attendent.
Après 40 minutes d'attente, la réceptionniste m'informe que les chambres sont en cours de préparation et que je doit encore patienter 30 min minimum.
Finalement, on nous a donné la chambre vers 16h!!!
Sinon, les chambres sont spacieuses, la bouffe est bien aussi, assez variée.
Par contre les barmans (que ça soit le bar à coté de la piscine ou celui à coté de la réception) ne sont pas sympa et pas accueillant. Pas évident de bosser avec 42 degrés mais quand même ils doivent faire l'effort d'être plus souriant et accueillant.
Trip typeFamily
Rooms2.0
Service4.0
Location5.0
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Lucie Quesnel6 months ago on Google4/5
(Translated by Google) Very good stay, beautiful hotel and spacious rooms.
Only small downside on three restaurants, only one is open. The food is excellent !!! Very typical! In addition, contrary to what is announced on the …
Only small downside on three restaurants, only one is open. The food is excellent !!! Very typical! In addition, contrary to what is announced on the …
(Translated by Google) Very good stay, beautiful hotel and spacious rooms.
Only small downside on three restaurants, only one is open. The food is excellent !!! Very typical! In addition, contrary to what is announced on the announcement, the shuttle is chargeable and the swimming pool is not heated. The animation team is very pleasant but the 3 women at the reception are not very friendly.
Overall assessment of the stay: very good despite everything
(Original)
Très bon séjour, hôtel magnifique et chambres spacieuses.
Seul petit bémol sur trois restaurants, un seul est ouvert. La nourriture est excellente !!! Très typique! De plus contrairement à ce qui est annoncé sur l’annonce la navette est payante et la piscine n’est pas chauffé. L’équipe d animation est très agréable mais les 3femmes de l’accueil ne sont pas très aimables.
Bilan globale du séjour : très bien malgré tout
Only small downside on three restaurants, only one is open. The food is excellent !!! Very typical! In addition, contrary to what is announced on the announcement, the shuttle is chargeable and the swimming pool is not heated. The animation team is very pleasant but the 3 women at the reception are not very friendly.
Overall assessment of the stay: very good despite everything
(Original)
Très bon séjour, hôtel magnifique et chambres spacieuses.
Seul petit bémol sur trois restaurants, un seul est ouvert. La nourriture est excellente !!! Très typique! De plus contrairement à ce qui est annoncé sur l’annonce la navette est payante et la piscine n’est pas chauffé. L’équipe d animation est très agréable mais les 3femmes de l’accueil ne sont pas très aimables.
Bilan globale du séjour : très bien malgré tout
Trip typeVacation
Rooms5.0
Service3.0
Location5.0
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isabelle proteau3 weeks ago on Google4/5
(Translated by Google) 3 days spent in this hotel is enough for us. The hotel is very beautiful at first sight but the finishes leave something to be desired.
It is a little out of the way of Marrakech but having the rental car, it was not …
It is a little out of the way of Marrakech but having the rental car, it was not …
(Translated by Google) 3 days spent in this hotel is enough for us. The hotel is very beautiful at first sight but the finishes leave something to be desired.
It is a little out of the way of Marrakech but having the rental car, it was not a problem.
The staff is responsive and kind.
The bedding is good and the room very nicely decorated. Bathroom a bit outdated.
(Original)
3 jours passé dans cet hôtel, c'est suffisant pour nous. L'hôtel est très beau au premier abord mais les finitions laisse à désirer.
Il est un peu excentré de Marrakech mais ayant la voiture de location, ça n'a pas été un problème.
Le personnel est réactif et gentil.
La literie est bonne et la chambre très joliment décorée. Salle de bain un peu vieillotte.
It is a little out of the way of Marrakech but having the rental car, it was not a problem.
The staff is responsive and kind.
The bedding is good and the room very nicely decorated. Bathroom a bit outdated.
(Original)
3 jours passé dans cet hôtel, c'est suffisant pour nous. L'hôtel est très beau au premier abord mais les finitions laisse à désirer.
Il est un peu excentré de Marrakech mais ayant la voiture de location, ça n'a pas été un problème.
Le personnel est réactif et gentil.
La literie est bonne et la chambre très joliment décorée. Salle de bain un peu vieillotte.
Trip typeVacation · Couple
Rooms4.0
Service4.0
Location3.0
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Fernando Aguas3 months ago on Google1/5
(Translated by Google) So come on, I don't just come to comment on my stay, but in this case it has to be... I've been here for about 3 days and every day I don't have the light in the room... it takes hours to come back , the food is not …
(Translated by Google) So come on, I don't just come to comment on my stay, but in this case it has to be... I've been here for about 3 days and every day I don't have the light in the room... it takes hours to come back , the food is not presentable... A lot of flies.. as soon as I entered the room there was a collection of cockroaches... But for me the worst thing about it all is the service, they know that only Portuguese... The service is immediately different considering with other foreigners... I've always been super nice but it's not worth it. Whenever I went to ask for a glass at the bar at night, the man (the same man for the 3 days) was there, he always liked to send a little mouthful just to bite... and he only filled my glass halfway... I didn't say anything in the at the moment because I'm on vacation with my family and I don't want to create conflicts until I leave... But I've been to a few resorts and this one has been the worst so far. This is my honest opinion.
(Original)
Então vamos lá, eu não só de vir fazer comentários sobre a minha estadia mas neste caso tem de ser... Eu estou cá por volta de 3 dias e todos os dias falta-me a luz do quarto... para voltar demora horas, a comida não é apresentável... Muita mosca.. mal entrei no quarto tinha uma coleção de baratas... Mas para o mim o pior disto tudo é o atendimento, eles sabendo que só português... O atendimento é logo diferente considerando com os outros estrangeiros... Sempre fui super simpático mas não merece apena. Sempre que ia pedir um copo ao bar durante a noite o homem ( o mesmo homem durante os 3 dias) estava atender gostava sempre mandar um boquinha só para picar... e só me enchia metade do copo...eu não disse nada no momento porque estou de férias com a minha família e não quero criar conflitos até ir embora... Mas já fui alguns resorts e este até agora foi o pior sem dúvida. Isto é a minha opinião sincera.
(Original)
Então vamos lá, eu não só de vir fazer comentários sobre a minha estadia mas neste caso tem de ser... Eu estou cá por volta de 3 dias e todos os dias falta-me a luz do quarto... para voltar demora horas, a comida não é apresentável... Muita mosca.. mal entrei no quarto tinha uma coleção de baratas... Mas para o mim o pior disto tudo é o atendimento, eles sabendo que só português... O atendimento é logo diferente considerando com os outros estrangeiros... Sempre fui super simpático mas não merece apena. Sempre que ia pedir um copo ao bar durante a noite o homem ( o mesmo homem durante os 3 dias) estava atender gostava sempre mandar um boquinha só para picar... e só me enchia metade do copo...eu não disse nada no momento porque estou de férias com a minha família e não quero criar conflitos até ir embora... Mas já fui alguns resorts e este até agora foi o pior sem dúvida. Isto é a minha opinião sincera.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
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Kelthoum Hammadi2 months ago on Google5/5
(Translated by Google) Excellent stay at this hotel in Marrakech.
Thank you to all the staff for their efficiency and kindness.
Very good varied buffet. Spacious and clean room. Nice pools with activities …
Thank you to all the staff for their efficiency and kindness.
Very good varied buffet. Spacious and clean room. Nice pools with activities …
(Translated by Google) Excellent stay at this hotel in Marrakech.
Thank you to all the staff for their efficiency and kindness.
Very good varied buffet. Spacious and clean room. Nice pools with activities throughout the day.
Excellent entertainment thank you to the entire entertainment team without them our stay would not have been the same. Goodbye !
(Original)
Excellent séjour dans cet hôtel de Marrakech.
Merci à l’ensemble du personnel pour leur efficacité et leur gentillesse.
Très bon buffet varié. Chambre spacieuse et propre. Belles piscines avec des activités tout au long de la journée.
Excellentes animations merci à toute l’équipe animateur sans eux notre séjour n’aurait pas été le même. A bientôt !
Thank you to all the staff for their efficiency and kindness.
Very good varied buffet. Spacious and clean room. Nice pools with activities throughout the day.
Excellent entertainment thank you to the entire entertainment team without them our stay would not have been the same. Goodbye !
(Original)
Excellent séjour dans cet hôtel de Marrakech.
Merci à l’ensemble du personnel pour leur efficacité et leur gentillesse.
Très bon buffet varié. Chambre spacieuse et propre. Belles piscines avec des activités tout au long de la journée.
Excellentes animations merci à toute l’équipe animateur sans eux notre séjour n’aurait pas été le même. A bientôt !
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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MB2 months ago on Google1/5
(Translated by Google) Very disappointed ! Flight!!! 😡
Me and several of the sick vacationers all week. The food is catastrophic tasteless, undercooked. The dishes are dirty. I had to rinse my glasses before …
Me and several of the sick vacationers all week. The food is catastrophic tasteless, undercooked. The dishes are dirty. I had to rinse my glasses before …
(Translated by Google) Very disappointed ! Flight!!! 😡
Me and several of the sick vacationers all week. The food is catastrophic tasteless, undercooked. The dishes are dirty. I had to rinse my glasses before drinking from them..
The "cocktails" I do not even talk about it, worse than a mouthwash! Undrinkable
You have to fight and queue to get drinking water!! And when there are bottles left, otherwise you leave with a glass of water in a paper cup.
For the rooms, the towels smell musty.. A mini-towel for the body and a poor bath mat at the end of the week.. and the bed hard as a stone.. Luckily we were spared the cockroaches which was not the case for everyone.
At the reception you are given false information.. you are told yes then no the next day.. Friendly limit
This hotel is not at all a 4 *
Far from everything, taxis take up to 30€ round trip to Marrakech!!!
The “free” shuttle is finally paying!
Finally not enough space for the number of rooms! Result the line everywhere, more space in the evening on the terrace, more deckchairs at the swimming pool..
In short to flee 🥵
(Original)
Très déçu ! Du vol !!! 😡
Moi et plusieurs des vacanciers malades toutes la semaine. La nourriture est catastrophique sans goût, mal cuite. La vaisselle est salle. J’ai dû rincer mes verres avant de boire dedans..
Les «cocktails» je n’en parle même pas , pire qu’un bain de bouche ! Imbuvable
Il faut batailler et faire la queue pour avoir de l’eau potable !! Et quand il reste des bouteilles sinon vous repartez avec un verre d’eau dans un gobelet carton.
Pour les chambres, les serviettes sentent le moisit.. Une mini-serviette pour le corps et un pauvre tapis de bain en fin semaine.. et le lit dur comme de la pierre.. Avec chance nous avons été épargnés par les cafards ce qui n’était pas le cas de tout le monde.
À l’accueil on vous donne de fausses informations.. on vous dit oui puis non le lendemain.. Limite aimables
Cet hôtels n’est pas du tout un 4*
Loin de tout, les taxis prennent jusqu’à 30€ l’aller-retour pour Marrakech !!!
La navette «gratuite» est finalement payante !
Pour finir pas assez de place pour le nombre de chambres ! Résultat la queue partout, plus de place le soir en terrasse, plus de transat à la piscine..
Bref à fuir 🥵
Me and several of the sick vacationers all week. The food is catastrophic tasteless, undercooked. The dishes are dirty. I had to rinse my glasses before drinking from them..
The "cocktails" I do not even talk about it, worse than a mouthwash! Undrinkable
You have to fight and queue to get drinking water!! And when there are bottles left, otherwise you leave with a glass of water in a paper cup.
For the rooms, the towels smell musty.. A mini-towel for the body and a poor bath mat at the end of the week.. and the bed hard as a stone.. Luckily we were spared the cockroaches which was not the case for everyone.
At the reception you are given false information.. you are told yes then no the next day.. Friendly limit
This hotel is not at all a 4 *
Far from everything, taxis take up to 30€ round trip to Marrakech!!!
The “free” shuttle is finally paying!
Finally not enough space for the number of rooms! Result the line everywhere, more space in the evening on the terrace, more deckchairs at the swimming pool..
In short to flee 🥵
(Original)
Très déçu ! Du vol !!! 😡
Moi et plusieurs des vacanciers malades toutes la semaine. La nourriture est catastrophique sans goût, mal cuite. La vaisselle est salle. J’ai dû rincer mes verres avant de boire dedans..
Les «cocktails» je n’en parle même pas , pire qu’un bain de bouche ! Imbuvable
Il faut batailler et faire la queue pour avoir de l’eau potable !! Et quand il reste des bouteilles sinon vous repartez avec un verre d’eau dans un gobelet carton.
Pour les chambres, les serviettes sentent le moisit.. Une mini-serviette pour le corps et un pauvre tapis de bain en fin semaine.. et le lit dur comme de la pierre.. Avec chance nous avons été épargnés par les cafards ce qui n’était pas le cas de tout le monde.
À l’accueil on vous donne de fausses informations.. on vous dit oui puis non le lendemain.. Limite aimables
Cet hôtels n’est pas du tout un 4*
Loin de tout, les taxis prennent jusqu’à 30€ l’aller-retour pour Marrakech !!!
La navette «gratuite» est finalement payante !
Pour finir pas assez de place pour le nombre de chambres ! Résultat la queue partout, plus de place le soir en terrasse, plus de transat à la piscine..
Bref à fuir 🥵
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
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Mounia Ramia month ago on Google2/5
(Translated by Google) Rather disappointing experience.
Apart from the upgrade (and without wanting to be a bad language, having arrived rather late in the evening, I think our room probably had to be given away), we …
Apart from the upgrade (and without wanting to be a bad language, having arrived rather late in the evening, I think our room probably had to be given away), we …
(Translated by Google) Rather disappointing experience.
Apart from the upgrade (and without wanting to be a bad language, having arrived rather late in the evening, I think our room probably had to be given away), we found ourselves at the far end of the hotel. The rooms were very poorly lit although spacious.
Inedible food, a big offense to Moroccan cuisine which is among the best in the world
A few friendly staff hence the rating of 2/5
Little light outside and we, being at the back of the hotel, if we did not have our phone available, we would have walked blind. I will not go back to this hotel for sure
(Original)
Expérience plutôt décevante.
Mis à part le surclassement (et sans vouloir être mauvaise langue, étant arrivée plutôt tardivement en soirée, je pense que notre chambre a probablement dû être donné), nous nous sommes retrouvées au fin fond de l’hôtel. Les chambres étaient très mal éclairées bien que spacieuse.
La Nourriture immangeable, une grosse offense à la cuisine marocaine qui fait partie des meilleures du monde
Quelques membres du personnel sympathiques d’où la note de 2/5
Peu de luminosité extérieure et nous, étant au fond de la l’hôtel, si nous n’avions pas notre téléphone à disposition, nous aurions marché à l’aveugle. Je ne repartirai pas à cet hôtel c’est certain
Apart from the upgrade (and without wanting to be a bad language, having arrived rather late in the evening, I think our room probably had to be given away), we found ourselves at the far end of the hotel. The rooms were very poorly lit although spacious.
Inedible food, a big offense to Moroccan cuisine which is among the best in the world
A few friendly staff hence the rating of 2/5
Little light outside and we, being at the back of the hotel, if we did not have our phone available, we would have walked blind. I will not go back to this hotel for sure
(Original)
Expérience plutôt décevante.
Mis à part le surclassement (et sans vouloir être mauvaise langue, étant arrivée plutôt tardivement en soirée, je pense que notre chambre a probablement dû être donné), nous nous sommes retrouvées au fin fond de l’hôtel. Les chambres étaient très mal éclairées bien que spacieuse.
La Nourriture immangeable, une grosse offense à la cuisine marocaine qui fait partie des meilleures du monde
Quelques membres du personnel sympathiques d’où la note de 2/5
Peu de luminosité extérieure et nous, étant au fond de la l’hôtel, si nous n’avions pas notre téléphone à disposition, nous aurions marché à l’aveugle. Je ne repartirai pas à cet hôtel c’est certain
Trip typeVacation
Rooms3.0
Service2.0
Location1.0
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Emilie Beaulieu3 months ago on Google5/5
(Translated by Google) Very good stay!
Nice hotel, correct catering, very nice and large swimming pool with enough deckchairs. …
Nice hotel, correct catering, very nice and large swimming pool with enough deckchairs. …
(Translated by Google) Very good stay!
Nice hotel, correct catering, very nice and large swimming pool with enough deckchairs.
The rooms are very nice and spacious.
The animations are present but not intrusive, thanks to Momo for his good mood 😊.
Negative points: not enough shuttles to get to town (7 places available so very quickly filled) we could only take it once 😞 and the server of the bar "the terrace" who makes fun of vacationers, it is pretty average.
The quality/price ratio is good, you have to be open-minded, and understand that we are not on 4 * in France and adapt to the functioning of the country you are visiting.
(Original)
Très bon séjour !
Bel hôtel, restauration correcte, très belle et grande piscine avec transats en nombre suffisant.
Les chambres sont très jolies et spacieuses.
Les animations sont présentes mais pas envahissantes, merci à Momo pour sa bonne humeur 😊.
Points négatifs: pas assez de navettes pour se rendre en ville (7 places disponibles donc très vite remplie) nous n’avons pu la prendre qu’une seule fois 😞 et le serveur du bar « la terrasse » qui se moque des vacanciers, c’est plutôt moyen.
Le rapport qualité/prix est bon, il faut avoir l’ouverture d’esprit, et bien comprendre que nous ne sommes pas sur du 4* en France et s’adapter au fonctionnement du pays que l’on visite.
Nice hotel, correct catering, very nice and large swimming pool with enough deckchairs.
The rooms are very nice and spacious.
The animations are present but not intrusive, thanks to Momo for his good mood 😊.
Negative points: not enough shuttles to get to town (7 places available so very quickly filled) we could only take it once 😞 and the server of the bar "the terrace" who makes fun of vacationers, it is pretty average.
The quality/price ratio is good, you have to be open-minded, and understand that we are not on 4 * in France and adapt to the functioning of the country you are visiting.
(Original)
Très bon séjour !
Bel hôtel, restauration correcte, très belle et grande piscine avec transats en nombre suffisant.
Les chambres sont très jolies et spacieuses.
Les animations sont présentes mais pas envahissantes, merci à Momo pour sa bonne humeur 😊.
Points négatifs: pas assez de navettes pour se rendre en ville (7 places disponibles donc très vite remplie) nous n’avons pu la prendre qu’une seule fois 😞 et le serveur du bar « la terrasse » qui se moque des vacanciers, c’est plutôt moyen.
Le rapport qualité/prix est bon, il faut avoir l’ouverture d’esprit, et bien comprendre que nous ne sommes pas sur du 4* en France et s’adapter au fonctionnement du pays que l’on visite.
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Nathalie SOARES4 months ago on Google5/5
(Translated by Google) Wonderful hotel with spacious, clean rooms, large bathrooms....
The food is varied and good... …
The food is varied and good... …
(Translated by Google) Wonderful hotel with spacious, clean rooms, large bathrooms....
The food is varied and good...
good animation
The pool is very large and warm...
The staff are very nice and smiling.
The cleaning lady is lovely too.
I highly recommend
(Original)
Magnifique hôtel avec des chambres spacieuses, propres, grandes salles de bains ....
La nourriture est variées et bonne...
Bonne animation
La piscine est très grande et chaude...
Les personnels sont très gentils et souriant.
La dame de ménage est adorable aussi
Je recommande vivement
The food is varied and good...
good animation
The pool is very large and warm...
The staff are very nice and smiling.
The cleaning lady is lovely too.
I highly recommend
(Original)
Magnifique hôtel avec des chambres spacieuses, propres, grandes salles de bains ....
La nourriture est variées et bonne...
Bonne animation
La piscine est très grande et chaude...
Les personnels sont très gentils et souriant.
La dame de ménage est adorable aussi
Je recommande vivement
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Rim Tekaya5 months ago on Google1/5
(Translated by Google) I do not recommend this hotel, I do not recommend completely !!! COMPLETE SCAM!!!
The service is bad, the staff is not smiling. …
The service is bad, the staff is not smiling. …
(Translated by Google) I do not recommend this hotel, I do not recommend completely !!! COMPLETE SCAM!!!
The service is bad, the staff is not smiling.
The bars, whether at the pool or the terrace bar, are dirty and the drinks are chemical and really undrinkable!
In the pool area the parasols are broken or have holes, there is not much space, the music is always too loud and you are never calm, in addition to get a towel you must first pay a deposit at reception.
The excursions offered are not diversified enough and always too expensive compared to the prices applied outside.
(Original)
Je ne recommande pas cet hôtel, je déconseille complètement !!! ARNAQUE COMPLÈTE !!!
Le service est nul, le personnel n'est pas souriant.
Les bars que ce soit de piscine ou le bar de terrasse sont sales et les boissons sont chimiques et vraiment imbuvables !
A l'espace piscine les parasols sont cassés ou troués, il n'y a pas beaucoup de place, la musique est toujours trop forte et on n'est jamais au calme, en plus pour avoir une serviette il faut d'abord payer une caution à la réception.
Les excursions proposées ne sont pas assez diversifiées et toujours trop chères par rapport aux prix appliqués en extérieur.
The service is bad, the staff is not smiling.
The bars, whether at the pool or the terrace bar, are dirty and the drinks are chemical and really undrinkable!
In the pool area the parasols are broken or have holes, there is not much space, the music is always too loud and you are never calm, in addition to get a towel you must first pay a deposit at reception.
The excursions offered are not diversified enough and always too expensive compared to the prices applied outside.
(Original)
Je ne recommande pas cet hôtel, je déconseille complètement !!! ARNAQUE COMPLÈTE !!!
Le service est nul, le personnel n'est pas souriant.
Les bars que ce soit de piscine ou le bar de terrasse sont sales et les boissons sont chimiques et vraiment imbuvables !
A l'espace piscine les parasols sont cassés ou troués, il n'y a pas beaucoup de place, la musique est toujours trop forte et on n'est jamais au calme, en plus pour avoir une serviette il faut d'abord payer une caution à la réception.
Les excursions proposées ne sont pas assez diversifiées et toujours trop chères par rapport aux prix appliqués en extérieur.
Trip typeCouple
Rooms1.0
Service1.0
Location1.0
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Nina Diopa week ago on Google1/5
(Translated by Google) At first glance, the setting and the swimming pool charm you, but very quickly, you realize that you should not trust appearances... …
(Translated by Google) At first glance, the setting and the swimming pool charm you, but very quickly, you realize that you should not trust appearances...
Contemptuous, rude, unpleasant staff, better at cracking ridiculous jokes and wasting your time than responding to your requests.
Dirty, old and poorly maintained rooms. Permanent smell of septic tank, both in the room and on the whole property.
Absolutely terrible food: everything is chemical and industrial. Undrinkable and disgusting cocktails.
Absolutely ridiculous and infantilizing animations that especially make you want to stay locked in your room.
Everything exudes superficiality and greed in this hotel ... the price of one night is absolutely not worth the mediocre quality of this hotel.
We are on the verge of a scam, in my opinion...
(Original)
Au premier abord, le cadre et la piscine vous charment, mais très vite, vous prenez conscience qu'il ne faut pas se fier aux apparences...
Personnel méprisant, impoli, désagréable, plus doué pour lâcher des blagues ridicules et à vous faire perdre votre temps que pour répondre à vos demandes.
Chambres sales, vieilles et mal entretenues. Odeur permanente de fosse sceptique, aussi bien dans la chambre que sur l'ensemble de la propriété.
Nourriture absolument infecte: tout est chimique et industriel. Cocktails imbuvables et dégueulasses.
Animations absolument ridicules et infantilisantes qui donnent surtout envie de rester enfermer dans sa chambre.
Tout transpire la superficialité et l'appât du gain dans cet hôtel... le prix d'une nuit ne vaut absolument pas la qualité médiocre de cet hôtel.
On est à la limite de l'arnaque, selon moi ...
Contemptuous, rude, unpleasant staff, better at cracking ridiculous jokes and wasting your time than responding to your requests.
Dirty, old and poorly maintained rooms. Permanent smell of septic tank, both in the room and on the whole property.
Absolutely terrible food: everything is chemical and industrial. Undrinkable and disgusting cocktails.
Absolutely ridiculous and infantilizing animations that especially make you want to stay locked in your room.
Everything exudes superficiality and greed in this hotel ... the price of one night is absolutely not worth the mediocre quality of this hotel.
We are on the verge of a scam, in my opinion...
(Original)
Au premier abord, le cadre et la piscine vous charment, mais très vite, vous prenez conscience qu'il ne faut pas se fier aux apparences...
Personnel méprisant, impoli, désagréable, plus doué pour lâcher des blagues ridicules et à vous faire perdre votre temps que pour répondre à vos demandes.
Chambres sales, vieilles et mal entretenues. Odeur permanente de fosse sceptique, aussi bien dans la chambre que sur l'ensemble de la propriété.
Nourriture absolument infecte: tout est chimique et industriel. Cocktails imbuvables et dégueulasses.
Animations absolument ridicules et infantilisantes qui donnent surtout envie de rester enfermer dans sa chambre.
Tout transpire la superficialité et l'appât du gain dans cet hôtel... le prix d'une nuit ne vaut absolument pas la qualité médiocre de cet hôtel.
On est à la limite de l'arnaque, selon moi ...
Trip typeFriends
Rooms1.0
Service1.0
Location2.0
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Nawal Siaf2 months ago on Google5/5
(Translated by Google) We had an excellent and fairytale week, we had a great time, the representatives and staff are nice and very kind, they are always available and with an open smile. We also lost a gold bracelet and they found it …
(Translated by Google) We had an excellent and fairytale week, we had a great time, the representatives and staff are nice and very kind, they are always available and with an open smile. We also lost a gold bracelet and they found it there. Thanks a lot and for everything. A big special thanks to Faska Said, Abd alilah, Chaimae and Imane.
(Original)
Abbiamo passato una settimana eccellente e di favole, ci siamo divertiti al massimo, i rappresentanti e i personali sono simpatici e gentilissimi, sono sempre disponibili e con il sorriso aperto. Abbiamo pure perso un braccialetto d'oro e c'e l'hanno ritrovato. Grazie mille e di tutto. Un gran ringrazio speciale a Faska Said, Abd alilah, Chaimae e Imane.
(Original)
Abbiamo passato una settimana eccellente e di favole, ci siamo divertiti al massimo, i rappresentanti e i personali sono simpatici e gentilissimi, sono sempre disponibili e con il sorriso aperto. Abbiamo pure perso un braccialetto d'oro e c'e l'hanno ritrovato. Grazie mille e di tutto. Un gran ringrazio speciale a Faska Said, Abd alilah, Chaimae e Imane.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Natacha Dub3 months ago on Google5/5
(Translated by Google) Great stay, very nice hotel with very attentive staff, especially in terms of catering. The servers are attentive and always helpful. Spacious and clean room, cleaning done every day. …
(Translated by Google) Great stay, very nice hotel with very attentive staff, especially in terms of catering. The servers are attentive and always helpful. Spacious and clean room, cleaning done every day.
The least is the swimming pool because people have fun putting on their towel from 5 a.m. and when we arrive no more deckchairs knowing that some people don't come all day.
Also review the shuttle because only one shuttle for so many people leaves something to be desired knowing that we are 20 minutes from the center.
Otherwise nothing to say.
(Original)
Super séjour, très bel hôtel avec un personnel très attentif surtout au niveau de la restauration. Les serveurs sont aux petits soins et toujours serviables. Chambre spacieuse et propre, ménage fait tous les jours.
Le moins est la piscine car les gens s amusent a mettre leur serviette a partir de 5h et quand on arrive plus aucun transat sachant que certaines personnes ne viennent pas de la journée.
Revoir également la navette car une seule navette pour autant de monde cela laisse à désirer sachant que l'on se trouve à 20mn du centre.
Sinon rian a dire.
The least is the swimming pool because people have fun putting on their towel from 5 a.m. and when we arrive no more deckchairs knowing that some people don't come all day.
Also review the shuttle because only one shuttle for so many people leaves something to be desired knowing that we are 20 minutes from the center.
Otherwise nothing to say.
(Original)
Super séjour, très bel hôtel avec un personnel très attentif surtout au niveau de la restauration. Les serveurs sont aux petits soins et toujours serviables. Chambre spacieuse et propre, ménage fait tous les jours.
Le moins est la piscine car les gens s amusent a mettre leur serviette a partir de 5h et quand on arrive plus aucun transat sachant que certaines personnes ne viennent pas de la journée.
Revoir également la navette car une seule navette pour autant de monde cela laisse à désirer sachant que l'on se trouve à 20mn du centre.
Sinon rian a dire.
Trip typeVacation · Family
Rooms5.0
Service4.0
Location4.0
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Antoine De Joybert3 months ago on Google5/5
(Translated by Google) Good stay, buffet + complete than my expectations in view of the previous comments. Good animation team, special mention to the young Yassine for his energy and his customer disposition. …
(Translated by Google) Good stay, buffet + complete than my expectations in view of the previous comments. Good animation team, special mention to the young Yassine for his energy and his customer disposition.
Music a little too loud at the pool all day. Lack of fruit juice. Fridge empty room.
Good value for money overall
(Original)
Bon séjour, buffet + complet qu'à mes attentes aux vues des commentaires précédents. Bonne équipe d'animation, spéciale mention au jeune Yassine pour son énergie et sa disposition client.
Musique un peu trop forte à la piscine toute la journée. Manque de jus de fruits. Frigo chambre vide.
Rapport qualité prix correct dans l'ensemble
Music a little too loud at the pool all day. Lack of fruit juice. Fridge empty room.
Good value for money overall
(Original)
Bon séjour, buffet + complet qu'à mes attentes aux vues des commentaires précédents. Bonne équipe d'animation, spéciale mention au jeune Yassine pour son énergie et sa disposition client.
Musique un peu trop forte à la piscine toute la journée. Manque de jus de fruits. Frigo chambre vide.
Rapport qualité prix correct dans l'ensemble
Trip typeFriends
Rooms5.0
Service4.0
Location2.0
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Marta Jene Cuadrad2 months ago on Google2/5
(Translated by Google) With the amount of entertainment staff there were, none spoke Spanish or English. …
(Translated by Google) With the amount of entertainment staff there were, none spoke Spanish or English.
The reception staff is the only one who speaks English but the treatment left much to be desired. We reserved a place on the bus that brings you to the city 24 hours in advance and when it was time to take it, they did not show anywhere that we had reserved that service and they also wanted to charge us when it was included.
We asked for a change of pillows because they were so hard and so big that it was impossible to use them and they didn't understand us or do anything. At the buffet it is mission impossible for someone to give you a fork and a knife, none of the waiters understood English.
The guys at the pool bar don't understand a lick of English either. And most of the time they had no ice. Not to mention his lack of kindness.
The gym, dirty (full of ants) half of the machines broken or not working...
In short, the correct stay, you can survive, but the truth is that with what you pay and the services they offer in advance, you leave with a bittersweet feeling for the services they really offer.
(Original)
Con la cantidad de personal de animación que había, ninguno hablaba español ni ingles.
El personal de recepción es el único que hablaba ingles pero el trato dejaba mucho que desear. Reservamos con 24h de antelación sitio en el bus que te acerca a la ciudad y cuando era la hora de cogerlo no les constaba en ningún lado que hubiéramos reservado ese servicio y además nos querían cobrar cuando va incluido.
Pedimos un cambio de almohadas porque eran tan duras y tan grandes que era imposible usarlas y ni nos entendieron ni hicieron nada. En el buffet es misión imposible que alguien te de un tenedor y un cuchillo, ninguno de los camareros entendía ingles.
Los chicos del bar de la piscina no entienden tampoco ni pizca de ingles. Y la mayoría de veces no tenían hielo. Por no hablar de su falta de amabilidad.
El gimnasio, sucio (lleno de hormigas) la mitad de las maquinas rotas o sin funcionar...
En fin, la estancia correcta, se puede sobrevivir, pero la verdad que con lo que pagas y los servicios que ofrecen de antemano, te vas con una sensación agridulce por los servicios que realmente ofrecen.
The reception staff is the only one who speaks English but the treatment left much to be desired. We reserved a place on the bus that brings you to the city 24 hours in advance and when it was time to take it, they did not show anywhere that we had reserved that service and they also wanted to charge us when it was included.
We asked for a change of pillows because they were so hard and so big that it was impossible to use them and they didn't understand us or do anything. At the buffet it is mission impossible for someone to give you a fork and a knife, none of the waiters understood English.
The guys at the pool bar don't understand a lick of English either. And most of the time they had no ice. Not to mention his lack of kindness.
The gym, dirty (full of ants) half of the machines broken or not working...
In short, the correct stay, you can survive, but the truth is that with what you pay and the services they offer in advance, you leave with a bittersweet feeling for the services they really offer.
(Original)
Con la cantidad de personal de animación que había, ninguno hablaba español ni ingles.
El personal de recepción es el único que hablaba ingles pero el trato dejaba mucho que desear. Reservamos con 24h de antelación sitio en el bus que te acerca a la ciudad y cuando era la hora de cogerlo no les constaba en ningún lado que hubiéramos reservado ese servicio y además nos querían cobrar cuando va incluido.
Pedimos un cambio de almohadas porque eran tan duras y tan grandes que era imposible usarlas y ni nos entendieron ni hicieron nada. En el buffet es misión imposible que alguien te de un tenedor y un cuchillo, ninguno de los camareros entendía ingles.
Los chicos del bar de la piscina no entienden tampoco ni pizca de ingles. Y la mayoría de veces no tenían hielo. Por no hablar de su falta de amabilidad.
El gimnasio, sucio (lleno de hormigas) la mitad de las maquinas rotas o sin funcionar...
En fin, la estancia correcta, se puede sobrevivir, pero la verdad que con lo que pagas y los servicios que ofrecen de antemano, te vas con una sensación agridulce por los servicios que realmente ofrecen.
Trip typeVacation · Friends
Rooms4.0
Service1.0
Location3.0
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Cathie MAURIN5 months ago on Google5/5
(Translated by Google) Very clean hotel. Spacious room and daily visit of the adorable cleaning ladies. Buffet not very varied for raw vegetables but everything is good. Salty/sweet breakfast at the top. Huge and beautiful swimming pool. …
(Translated by Google) Very clean hotel. Spacious room and daily visit of the adorable cleaning ladies. Buffet not very varied for raw vegetables but everything is good. Salty/sweet breakfast at the top. Huge and beautiful swimming pool. Careful entertainment team (daytime + evening show) Only downsides: 1 young woman at reception quite aggressive and unpleasant and not enough shuttles to return from Marrakech in the afternoon (2 or 7:30 p.m.). We had a very pleasant stay. Thank you all
(Original)
Hôtel très propre. Chambre spacieuse et passage tous les jours des adorables femmes de ménage. Buffet pas très varié pour les crudités mais tout est bon. Petit dej salé/ sucré au top. Piscine immense et très belle. Equipe animation au petit soin ( journée + spectacle du soir) Seuls bémols : 1 jeune femme à l'accueil assez agressive et désagréable et pas suffisamment de navettes pour retour de Marrakech l'après-midi ( 14h ou 19h30). Nous avons passé un très agréable séjour. Merci à tous
(Original)
Hôtel très propre. Chambre spacieuse et passage tous les jours des adorables femmes de ménage. Buffet pas très varié pour les crudités mais tout est bon. Petit dej salé/ sucré au top. Piscine immense et très belle. Equipe animation au petit soin ( journée + spectacle du soir) Seuls bémols : 1 jeune femme à l'accueil assez agressive et désagréable et pas suffisamment de navettes pour retour de Marrakech l'après-midi ( 14h ou 19h30). Nous avons passé un très agréable séjour. Merci à tous
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location2.0
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Miss Dragons4 months ago on Google5/5
(Translated by Google) I spent a week in this hotel and it was a very nice stay. …
(Translated by Google) I spent a week in this hotel and it was a very nice stay.
The rooms are very beautiful and well equipped (air conditioning, television, mini fridge,...) the beds are comfortable, the bathroom is spacious and also very well equipped.
The activities offered are also very good, the swimming pool is great, large and pleasant.
Level restoration, I was not disappointed either. Only concern is that the opening hours are very short and it can be annoying if no outdoor activity does not fit with the restaurant hours.
The hotel is quite well located. I highly recommend
(Original)
J'ai passé une semaine dans cette hôtel et ce fût un très bin séjour
Les chambres son très belle et bien équipé (clim, télévision, mini frigo,...) les lit sont confortables, la salle de bain et spacieuse et très bien équipée également.
Les activités proposées sont également très bien, la piscine est génial, grande et agréable.
Niveau restauration, je n'ai pas était déçu non plus. Seul soucis est que les horaires d'ouverture sont très faibles et ce la peut être embêtant si non activité extérieure ne colle pas avec les horaires du restaurant.
L'hôtel est assez bien placé. Je recommande fortement
The rooms are very beautiful and well equipped (air conditioning, television, mini fridge,...) the beds are comfortable, the bathroom is spacious and also very well equipped.
The activities offered are also very good, the swimming pool is great, large and pleasant.
Level restoration, I was not disappointed either. Only concern is that the opening hours are very short and it can be annoying if no outdoor activity does not fit with the restaurant hours.
The hotel is quite well located. I highly recommend
(Original)
J'ai passé une semaine dans cette hôtel et ce fût un très bin séjour
Les chambres son très belle et bien équipé (clim, télévision, mini frigo,...) les lit sont confortables, la salle de bain et spacieuse et très bien équipée également.
Les activités proposées sont également très bien, la piscine est génial, grande et agréable.
Niveau restauration, je n'ai pas était déçu non plus. Seul soucis est que les horaires d'ouverture sont très faibles et ce la peut être embêtant si non activité extérieure ne colle pas avec les horaires du restaurant.
L'hôtel est assez bien placé. Je recommande fortement
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Sabrina Belkhiria month ago on Google3/5
(Translated by Google) A week spent in this hotel located on the side of the Palmeraie of Marrakech.
Very mixed opinion but we were still luckier than other customers. …
Very mixed opinion but we were still luckier than other customers. …
(Translated by Google) A week spent in this hotel located on the side of the Palmeraie of Marrakech.
Very mixed opinion but we were still luckier than other customers.
- Staff service: a little cold and hasty at the reception and in the restaurant but very good for the cleaning and maintenance staff of the complex.
- Animation: very good team led by Djilali, entertainment all day, elaborate shows in the evening and always with a smile! The entertainment is varied: sport, cooking, shows...
- Catering: It was very good at first (tagine, couscous, local dishes) with a wide choice of starters and main course. But the quality has gone down over the days..
- Facilities: beautiful swimming pool, clean, large, with three pools. Always room around the pool. Quite a lot of sports equipment (but we didn't take advantage of it)
(Original)
Une semaine passée dans cet hôtel situé du côté de la Palmeraie de Marrakech.
Avis très partagée mais nous avons eu tout de même plus de chance que d'autres clients.
- Service du personnel : un peu froid et expéditif à l'accueil et dans le restaurant mais très bon pour le personnel de ménage et d'entretien du complexe.
- Animation : très bonne équipe menée par Djilali, des animations toute la journée, des spectacle élaborés le soir et toujours le sourire! Les animations sont variées : sport, cuisine, spectacles...
- Restauration : C'était très bon au début (tajine, couscous, plats locaux) avec un large choix d'entrées et de plat. Mais la qualité à baissé au fil de jours..
- Equipements : belle piscine, propre , grande, avec trois bassins. Toujours de la place autour de la piscine. Pas mal d'équipements sportifs (mais nous n'en avons pas profité)
Very mixed opinion but we were still luckier than other customers.
- Staff service: a little cold and hasty at the reception and in the restaurant but very good for the cleaning and maintenance staff of the complex.
- Animation: very good team led by Djilali, entertainment all day, elaborate shows in the evening and always with a smile! The entertainment is varied: sport, cooking, shows...
- Catering: It was very good at first (tagine, couscous, local dishes) with a wide choice of starters and main course. But the quality has gone down over the days..
- Facilities: beautiful swimming pool, clean, large, with three pools. Always room around the pool. Quite a lot of sports equipment (but we didn't take advantage of it)
(Original)
Une semaine passée dans cet hôtel situé du côté de la Palmeraie de Marrakech.
Avis très partagée mais nous avons eu tout de même plus de chance que d'autres clients.
- Service du personnel : un peu froid et expéditif à l'accueil et dans le restaurant mais très bon pour le personnel de ménage et d'entretien du complexe.
- Animation : très bonne équipe menée par Djilali, des animations toute la journée, des spectacle élaborés le soir et toujours le sourire! Les animations sont variées : sport, cuisine, spectacles...
- Restauration : C'était très bon au début (tajine, couscous, plats locaux) avec un large choix d'entrées et de plat. Mais la qualité à baissé au fil de jours..
- Equipements : belle piscine, propre , grande, avec trois bassins. Toujours de la place autour de la piscine. Pas mal d'équipements sportifs (mais nous n'en avons pas profité)
Trip typeVacation · Couple
Rooms4.0
Service3.0
Location3.0
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Marie-Jose CLEMENTa week ago on Google2/5
(Translated by Google) Disappointed arrived at 11 a.m. room available at 3 p.m., used towels, bar worthy of a fairground bar, bar staff not very smiling, hygiene to be reviewed glass with lipstick, paper cups, always out of ice cubes, …
(Translated by Google) Disappointed arrived at 11 a.m. room available at 3 p.m., used towels, bar worthy of a fairground bar, bar staff not very smiling, hygiene to be reviewed glass with lipstick, paper cups, always out of ice cubes, cocktails unworthy, restaurant tables never cleaned, set only shaken and turned over, lack of diversity in meals, the DERKOUM restaurant closed for 3 months, and ditto tapas bar. room traces of humidity, saltpeter not swept away from the stay, set that will require a serious facelift, we are used to going to Marrakech, we wanted to change establishments but are very disappointed not up to a 4 *, we do not recommend this establishment
(Original)
Déçus arrivés à 11h chambre disponible à 15h, linge de toilette usagé, bar digne d'une buvette de foire, personnel des bars pas très souriant, hygiène a revoir verre avec rouge à lèvres, gobelets en carton, toujours en rupture de glaçons, cocktails indignes, tables restaurant jamais nettoyé, set uniquement secoué et retourné,manque de diversité au niveau des repas, le restaurant DERKOUM fermé depuis 3 mois, et bar à tapas idem. chambre traces d'humidité, salpêtre pas balayé du séjour, ensemble qui nécessiterai un sérieux ravalement, nous avons l'habitude d'aller à Marrakech, nous voulions changer d'établissement mais sommes très déçus pas à la hauteur d'un 4*, nous ne recommandons pas cet établissement
(Original)
Déçus arrivés à 11h chambre disponible à 15h, linge de toilette usagé, bar digne d'une buvette de foire, personnel des bars pas très souriant, hygiène a revoir verre avec rouge à lèvres, gobelets en carton, toujours en rupture de glaçons, cocktails indignes, tables restaurant jamais nettoyé, set uniquement secoué et retourné,manque de diversité au niveau des repas, le restaurant DERKOUM fermé depuis 3 mois, et bar à tapas idem. chambre traces d'humidité, salpêtre pas balayé du séjour, ensemble qui nécessiterai un sérieux ravalement, nous avons l'habitude d'aller à Marrakech, nous voulions changer d'établissement mais sommes très déçus pas à la hauteur d'un 4*, nous ne recommandons pas cet établissement
Trip typeVacation · Couple
Rooms2.0
Service2.0
Location2.0
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María José González4 months ago on Google5/5
(Translated by Google) We went in June 2022 with the idea of resting and we couldn't have chosen better! The hotel is totally thinking for rest and well-being! It is a little out of town, but the hotel offers cars to go down to the city …
(Translated by Google) We went in June 2022 with the idea of resting and we couldn't have chosen better! The hotel is totally thinking for rest and well-being! It is a little out of town, but the hotel offers cars to go down to the city as well as other excursions if you want to do activities.
We went to rest and more than met expectations. the rooms very clean and beautiful. The huge pool and practically without anyone, the restaurant food very varied and the truth that very rich.
The staff is very friendly, especially Abdel at the reception who treated us excellent! and Rafik, who is at the door and was trying very hard to translate for us into Spanish. Always with a smile willing to make us feel at home and the truth is, they got it. The restaurant staff, impeccable, very friendly and helpful.
Without a doubt, it has become our reference hotel for rest, the quality price cannot be better. We are delighted and we will return without a doubt !!! Thank you!
(Original)
Fuimos en Junio de 2022 con al idea de descansar y no pudimos haber elegido mejor! El hotel está pensando para el descanso y el bienestar totalmente! está algo apartado de la ciudad, pero el hotel ofrece coches para bajar a al ciudad así como otras excursiones si quieres hacer actividades.
Nosotros fuimos a descansar y cumplió con creces las expectativas. las habitaciones muy limpias y preciosas. La piscina enorme y practicamente sin nadie, la comida del restaurante muy variada y la verdad que muy rica.
El personal es muy amable, en especial Abdel de la recepción que nos trató excelente! y Rafik, que está en la puerta y se esforzaba mucho por traducirnos al español. Siempre con una sonrisa dispuestos a que estuviéramos como en casa y la verdad, lo consiguieron. El personal del restaurante, impecable, muy amables y serviciales.
Sin duda se ha convertido en un hotel de referencia nuestro para el descanso, la calidad precio no puede ser mejor. Estamos encantados y volveremos sin duda!!! Gracias!
We went to rest and more than met expectations. the rooms very clean and beautiful. The huge pool and practically without anyone, the restaurant food very varied and the truth that very rich.
The staff is very friendly, especially Abdel at the reception who treated us excellent! and Rafik, who is at the door and was trying very hard to translate for us into Spanish. Always with a smile willing to make us feel at home and the truth is, they got it. The restaurant staff, impeccable, very friendly and helpful.
Without a doubt, it has become our reference hotel for rest, the quality price cannot be better. We are delighted and we will return without a doubt !!! Thank you!
(Original)
Fuimos en Junio de 2022 con al idea de descansar y no pudimos haber elegido mejor! El hotel está pensando para el descanso y el bienestar totalmente! está algo apartado de la ciudad, pero el hotel ofrece coches para bajar a al ciudad así como otras excursiones si quieres hacer actividades.
Nosotros fuimos a descansar y cumplió con creces las expectativas. las habitaciones muy limpias y preciosas. La piscina enorme y practicamente sin nadie, la comida del restaurante muy variada y la verdad que muy rica.
El personal es muy amable, en especial Abdel de la recepción que nos trató excelente! y Rafik, que está en la puerta y se esforzaba mucho por traducirnos al español. Siempre con una sonrisa dispuestos a que estuviéramos como en casa y la verdad, lo consiguieron. El personal del restaurante, impecable, muy amables y serviciales.
Sin duda se ha convertido en un hotel de referencia nuestro para el descanso, la calidad precio no puede ser mejor. Estamos encantados y volveremos sin duda!!! Gracias!
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Youssef Bob3 months ago on Google1/5
(Translated by Google) The hotel has been our favorite in Marrakech for 3 years now but has become a real disaster with the arrival of the new Tunisian management company (as indicated by the staff). …
(Translated by Google) The hotel has been our favorite in Marrakech for 3 years now but has become a real disaster with the arrival of the new Tunisian management company (as indicated by the staff).
1/ Forbidden to have a bottle of water on the table during breakfast, lunch or dinner.
2/ Also prohibited for soft drinks.
3/ From 11 p.m. it is impossible to have a bottle of water to take to the room knowing that the water from their tap is salty.
4/ Most rooms have refrigerators that don't work.
I absolutely do not recommend.
5/ The air conditioners do not work in some rooms since we had to go through the whole hotel to find a room with a functional installation.
6/ A lot of people make a scandal at reception for their dissatisfaction with all these new defects. And finally the strand at the reception of the Medina restaurant tells us to manage and that it is not his problem.
(Original)
L’hôtel été notre favoris à Marrakech depuis 3 ans maintenant mais il est devenu une vraie calamité avec l’arrivée de la nouvelle société de gestion tunisienne (comme indiqué par le personnel).
1/ Interdit d’avoir une bouteille d’eau sur la table pendant le petit déjeuner, le déjeuner ou le dîner.
2/ Interdit également pour les boissons gazeuses.
3/ A partir de 23h impossible d’avoir une bouteille d’eau pour l’emporter dans la chambre tout en sachant que l’eau de leur robinet est salé.
4/ La plupart des chambre incluent des réfrigérateur qui ne fonctionnent pas.
Je ne recommande absolument pas.
5/ Les climatiseurs ne fonctionnent pas dans quelques chambre puisque nous avons eu droit au parcours de tout l’hôtel pour trouver une chambre avec une installation fonctionnelle.
6/ Énormément de gens font le scandale à l’accueille pour leur mécontentement de tous ces nouveaux défauts. Et pour finir le brin à l’accueil du restaurant Médina nous dit de nous débrouiller et que ce n’est pas sont problème à lui.
1/ Forbidden to have a bottle of water on the table during breakfast, lunch or dinner.
2/ Also prohibited for soft drinks.
3/ From 11 p.m. it is impossible to have a bottle of water to take to the room knowing that the water from their tap is salty.
4/ Most rooms have refrigerators that don't work.
I absolutely do not recommend.
5/ The air conditioners do not work in some rooms since we had to go through the whole hotel to find a room with a functional installation.
6/ A lot of people make a scandal at reception for their dissatisfaction with all these new defects. And finally the strand at the reception of the Medina restaurant tells us to manage and that it is not his problem.
(Original)
L’hôtel été notre favoris à Marrakech depuis 3 ans maintenant mais il est devenu une vraie calamité avec l’arrivée de la nouvelle société de gestion tunisienne (comme indiqué par le personnel).
1/ Interdit d’avoir une bouteille d’eau sur la table pendant le petit déjeuner, le déjeuner ou le dîner.
2/ Interdit également pour les boissons gazeuses.
3/ A partir de 23h impossible d’avoir une bouteille d’eau pour l’emporter dans la chambre tout en sachant que l’eau de leur robinet est salé.
4/ La plupart des chambre incluent des réfrigérateur qui ne fonctionnent pas.
Je ne recommande absolument pas.
5/ Les climatiseurs ne fonctionnent pas dans quelques chambre puisque nous avons eu droit au parcours de tout l’hôtel pour trouver une chambre avec une installation fonctionnelle.
6/ Énormément de gens font le scandale à l’accueille pour leur mécontentement de tous ces nouveaux défauts. Et pour finir le brin à l’accueil du restaurant Médina nous dit de nous débrouiller et que ce n’est pas sont problème à lui.
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Issam Bennis3 months ago on Google1/5
(Translated by Google) Almost an hour to check in because of the slowness of the reception staff to finally be forced to change rooms because of the faulty air conditioning. Hygiene in the rooms is deplorable and the buffet offered is just …
(Translated by Google) Almost an hour to check in because of the slowness of the reception staff to finally be forced to change rooms because of the faulty air conditioning. Hygiene in the rooms is deplorable and the buffet offered is just mediocre, 15 minutes before the end of dinner time there was nothing left to eat. I had to ask the reception to light up the hallway leading to the bedroom!! In short, a hotel far from deserving its 4 stars, to be absolutely avoided.
(Original)
Presque une heure pour faire le check in a cause de la lenteur des employés de l'accueil pour enfin être contraint de changer de chambre à cause de la clim défaillante. L'hygiène dans les chambres est déplorable et le buffet proposé est juste médiocre, 15minutes avant la fin de l'heure du dîner il n'y avait plus rien à manger. J'ai dû réclamer à la réception pour qu'ils éclairent le couloir menant à la chambre!! Bref, un hôtel loin de mériter ses 4etoiles, à éviter absolument.
(Original)
Presque une heure pour faire le check in a cause de la lenteur des employés de l'accueil pour enfin être contraint de changer de chambre à cause de la clim défaillante. L'hygiène dans les chambres est déplorable et le buffet proposé est juste médiocre, 15minutes avant la fin de l'heure du dîner il n'y avait plus rien à manger. J'ai dû réclamer à la réception pour qu'ils éclairent le couloir menant à la chambre!! Bref, un hôtel loin de mériter ses 4etoiles, à éviter absolument.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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V BHa month ago on Google2/5
(Translated by Google) Hotel outside Marrakech but with a very practical shuttle system at a very reasonable price! On arrival we are blown away by the size of the hall (very beautiful by the way). The reception is pleasant and …
(Translated by Google) Hotel outside Marrakech but with a very practical shuttle system at a very reasonable price! On arrival we are blown away by the size of the hall (very beautiful by the way). The reception is pleasant and professional. We quickly got our room. Once in the room it was a bit disillusioning. I immediately noticed the state of the bathtub and the faucets. This one was completely rusty with drips inside. The faucet is oxidized. (See the pictures). I went to the reception to ask for another room. I was told that the hotel was full so no solution. I was offered that someone come to fix it, but the bathtub has to be changed, so nothing to do in the moment to fix things. As the bathroom is damp and without a window, there was mold around the bathtub as well, a delight. So we went with it. Sheets and towels are changed every day even if half the time the bath mat or a towel is forgotten. The cleaning of the floor and WC also seemed very light to us. The room was really a problem for us, especially since the double bed was actually two single beds pushed together, so not what we expected. This is THE downside of the hotel. Besides that the swimming pool is great. The staff, especially the entertainment staff, is really nice. The food is good and varied. The common areas are clean. So mixed review for me. Other tourists made the same thoughts as me during the trip. NB: The excursions offered on site are very qualitative and at very reasonable prices. I advise you to go directly through the agency located in the hall to organize your outings. It's practical and the outings are very pleasant
(Original)
Hôtel en dehors de Marrakech mais avec un système de navette bien pratique à un prix tout à fait raisonnable ! A l'arrivée on est époustouflé de la taille du hall (très beau d'ailleurs). L'accueil est agréable et professionnel. Nous avons rapidement eu notre chambre. Une fois dans la chambre cela a été un peu la désillusion. J'ai de suite remarqué l'état de la baignoire et de la robinetterie. Celle ci était complètement rouillée avec des coulures à l'intérieur. La robinetterie est oxydé. (Voir les photos). Je me suis rendue à la réception pour demander à avoir une autre chambre. On m'a dit que l'hôtel était complet donc pas de solution. on m'a proposé que quelqu'un vienne pour réparer mais la il faut carrément changer de baignoire, donc rien à faire dans l'instant pour arranger les choses. Comme la salle de bain est humide et sans fenêtre il y avait de la moisissure vers la baignoire également, un bonheur. Donc on a fait avec. Les draps et serviettes sont changés tous les jours même si la moitié du temps le tapis de bain ou une serviette est oublié. Le ménage du sol et WC nous aussi semblé fort léger. La chambre nous a vraiment posé problème, surtout que le lit double était en réalité deux lits simple accolés donc pas ceux à quoi on s'attendait. C'est LE point noir de l'hôtel. A côté de ça la piscine est super. Le personnel , en particulier de l'animation est vraiment agréable. La nourriture est bonne et variée. Les parties communes sont propres. Donc avis mitigé pour ma part. D'autres touristes ont fait les mêmes réflexions que moi durant le voyage. NB: Les excursions proposées sur place sont très qualitatives et a des prix très raisonnables. Je vous conseille de passer directement par l'agence qui se situe dans le hall pour organiser vos sorties. C'est pratique et les sorties sont très agréables
(Original)
Hôtel en dehors de Marrakech mais avec un système de navette bien pratique à un prix tout à fait raisonnable ! A l'arrivée on est époustouflé de la taille du hall (très beau d'ailleurs). L'accueil est agréable et professionnel. Nous avons rapidement eu notre chambre. Une fois dans la chambre cela a été un peu la désillusion. J'ai de suite remarqué l'état de la baignoire et de la robinetterie. Celle ci était complètement rouillée avec des coulures à l'intérieur. La robinetterie est oxydé. (Voir les photos). Je me suis rendue à la réception pour demander à avoir une autre chambre. On m'a dit que l'hôtel était complet donc pas de solution. on m'a proposé que quelqu'un vienne pour réparer mais la il faut carrément changer de baignoire, donc rien à faire dans l'instant pour arranger les choses. Comme la salle de bain est humide et sans fenêtre il y avait de la moisissure vers la baignoire également, un bonheur. Donc on a fait avec. Les draps et serviettes sont changés tous les jours même si la moitié du temps le tapis de bain ou une serviette est oublié. Le ménage du sol et WC nous aussi semblé fort léger. La chambre nous a vraiment posé problème, surtout que le lit double était en réalité deux lits simple accolés donc pas ceux à quoi on s'attendait. C'est LE point noir de l'hôtel. A côté de ça la piscine est super. Le personnel , en particulier de l'animation est vraiment agréable. La nourriture est bonne et variée. Les parties communes sont propres. Donc avis mitigé pour ma part. D'autres touristes ont fait les mêmes réflexions que moi durant le voyage. NB: Les excursions proposées sur place sont très qualitatives et a des prix très raisonnables. Je vous conseille de passer directement par l'agence qui se situe dans le hall pour organiser vos sorties. C'est pratique et les sorties sont très agréables
Trip typeVacation · Couple
Rooms2.0
Service4.0
Location3.0
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Sadia Aza month ago on Google2/5
(Translated by Google) Very blah blah stay
- when we arrived, there were many of us and only 2 people at reception, a huge waiting time and after a trip it's unbearable. …
- when we arrived, there were many of us and only 2 people at reception, a huge waiting time and after a trip it's unbearable. …
(Translated by Google) Very blah blah stay
- when we arrived, there were many of us and only 2 people at reception, a huge waiting time and after a trip it's unbearable.
- hotel far from the center of marrakech and not very interesting shuttle schedules. Consider adding hours.
- beautiful and large swimming pool, however the deckchairs are a disaster, no mattresses, dirty...
- food side: varied but food not cooked, dishes from the day before reused, many people had stomach aches including me.
- bedroom side: beautiful bedroom, however the mattress is a horror, it is hard, impossible to sleep.
- animation side: the animators are almost non-existent and the animations are always the same.
In the end, a hotel in which I will not return.
(Original)
Séjour très bof bof
- lors de l'arrivée, on était nombreux et seulement 2 personnes à d'accueil, un temps d'attente énorme et après un voyage c'est insupportable.
- hotel loin du centre de marrakech et horaires de navette pas très intéressantes. Pensez à rajouter des horaires.
- belle et grande piscine par contre les transats une catastrophe, pas de matelas, sales...
- côté restauration : variée mais nourriture pas cuite, plats de la veille resservi, beaucoup de personnes ont eu des maux de ventre donc moi.
- côté chambre : belle chambre par contre le matelas c'est une horreur, il est dur dur, impossible de dormir.
- côté animation : les animateurs sont quasi inexistants et les animations c'est toujours les mêmes.
Au final, un hôtel dans lequel je ne reviendrai pas.
- when we arrived, there were many of us and only 2 people at reception, a huge waiting time and after a trip it's unbearable.
- hotel far from the center of marrakech and not very interesting shuttle schedules. Consider adding hours.
- beautiful and large swimming pool, however the deckchairs are a disaster, no mattresses, dirty...
- food side: varied but food not cooked, dishes from the day before reused, many people had stomach aches including me.
- bedroom side: beautiful bedroom, however the mattress is a horror, it is hard, impossible to sleep.
- animation side: the animators are almost non-existent and the animations are always the same.
In the end, a hotel in which I will not return.
(Original)
Séjour très bof bof
- lors de l'arrivée, on était nombreux et seulement 2 personnes à d'accueil, un temps d'attente énorme et après un voyage c'est insupportable.
- hotel loin du centre de marrakech et horaires de navette pas très intéressantes. Pensez à rajouter des horaires.
- belle et grande piscine par contre les transats une catastrophe, pas de matelas, sales...
- côté restauration : variée mais nourriture pas cuite, plats de la veille resservi, beaucoup de personnes ont eu des maux de ventre donc moi.
- côté chambre : belle chambre par contre le matelas c'est une horreur, il est dur dur, impossible de dormir.
- côté animation : les animateurs sont quasi inexistants et les animations c'est toujours les mêmes.
Au final, un hôtel dans lequel je ne reviendrai pas.
Trip typeVacation
Rooms5.0
Service3.0
Location1.0
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Lau Klbt2 months ago on Google3/5
(Translated by Google) You have to distinguish 2 things:
The tour operator: global tourism consisting of the organization of travel and entertainment. …
The tour operator: global tourism consisting of the organization of travel and entertainment. …
(Translated by Google) You have to distinguish 2 things:
The tour operator: global tourism consisting of the organization of travel and entertainment.
The hotel: made up of reception, restaurants and maintenance staff.
Clearly the tour operator sells an all-inclusive which is limited: no drink or food at will all day, there are hours to respect. Impeccable transfers and excursion proposals, excursions even cheaper than on get your guide because everything is included (meals and transport).
The hotel's daytime entertainment is correct although repetitive, the evening entertainment despite all the good will of the animators did not leave me with a great memory (attended the 1st show then preferred those of the more traditional excursions)
As for the hotel, the housekeeping staff were top notch, the restaurant has to deal with a lot of people the staff come quickly to remove the plates just finished, but trust me in 46 degrees you wouldn't like wasps or the cats come to invade you if it does not act thus. The buffet is varied and complete (be careful not to taste everything from the first day otherwise you risk having the feeling of eating the same thing every day) I recommend the pancakes for breakfast, they are excellent, the tea with Mint quickly became a victim of its own success, but if you ask for more, we'll gladly give it to you. Coffee (machine) is to be avoided except for concrete stomachs. And be careful if you don't like cinnamon don't go to Morocco they put it in everything 😅.
Hospitality is the downside of this hotel. Can't smile, very long interventions in case of problems (some took more than 1 hour to find their room on arrival), the shuttle offered is not free (1.5€ per trip and person. That is 3 € round trip) it leaves you freedom square 15 minutes walk from Jamma elf na square. Beware of the not very accommodating timetables and the taxi will cost you 15€ to return to the hotel. The pool is incredibly clean considering the number of people there.
So why rate only 3 stars you say? Well, I find that this hotel lacks a bit of rigor and that there is a happy mess there: The tourists are extraordinarily rude (plates that overflow and are ruined, who scream on their cell phones in video, deckchairs reserved from 6am, who bathe fully dressed hello hygiene (denim shorts and t-shirt or everyday dress 😅) music that breaks your head so much the sound is strong and a certain lack of folklore Moroccan) and let it be. Do not expect to have the services of a 4 star hotel 3 at most. Morocco more than France is facing a major economic crisis after Covid so I can understand some things but there I find it a shame this laissez faire inconvenient which is clearly the responsibility of the hotel manager.
(Original)
Il faut distinguer 2 choses :
Le tour opérateur : mondial tourisme composé de l’organisation du voyage et des animations .
L’hôtel : composé de l’accueil, les restaurants et personnel d’entretien.
Clairement le tour opérateur vend un all inclusif qui est limité : pas de boisson ni de nourriture à volonté toute la journée, il y a des heures à respecter. Les transferts et propositions d’excursions impeccables, les excursions même moins cher que sur get your guide car tout est inclus (repas et transport).
Les animations de l’hôtel en journée sont correctes bien que répétitives , les animations du soir malgré toute la bonne volonté des animateurs ne m’a pas laissé un super souvenir (assisté au 1er spectacle puis préférée ceux des excursions plus traditionnels)
En ce qui concerne l’hôtel, le personnel d’entretien a été top, le restaurant doit gérer beaucoup de monde le personnel vient rapidement enlever les assiettes à peine terminées, mais croyez moi par 46 degrés vous n’aimeriez pas que les guêpes ou les chats viennent vous envahir s’il n’agissait pas ainsi. Le buffet est varié et complet (attention ne goûtez pas à tout dès le premier jour sinon vous risquez d’avoir le sentiment de manger tous les jours la même chose) je vous recommande les crêpes au petit déjeuner elles sont excellentes, le thé à la Menthe est vite victime de son succès mais si vous en re demandez on vous en donne volontiers. Le café (machine) est à éviter sauf pour les estomac en bétons. Et attention si vous n’aimez pas la cannelle il ne faut pas aller au Maroc ils en mettent dans tout 😅.
L’accueil est le point noir de cet hôtel. Peut de sourire, des interventions très longues en cas de soucis (certains on mis plus d’1h à trouver leur chambre à l’arrivée) , la navette proposée n’est pas gratuite (1,5€ par trajet et personne. Soit 3€ aller retour ) elle vous laisse place de la liberté a 15 minutes a pied de la place Jamma elf na. Attention des horaires pas très arrangeants et le taxi vous coûtera 15€ pour retourner à l’hôtel. La piscine est d’une propreté incroyable compte tenu du nombre de personnes présentes.
Alors pourquoi noter que 3 étoiles me direz vous ? Et bien je trouve qu’il manque un peu de rigueur dans cet hôtel et qu’il y règne un joyeux bordel: Les touristes sont d’une incivilité hors normes (assiettes qui débordent et sont gâchées , qui hurles sur leurs portables en visio, transats réservé dès 6h du matin, qui se baignent tout habillé bonjour l’hygiène(short en jean et t-shirt ou robe de tous les jours 😅) une musique qui vous casse la tête tellement le son est fort et un manque certain de folklore Marocain) et on laisse faire. Ne vous attendez pas à avoir les prestations d’un hôtel 4 étoiles 3 tout au plus .Le Maroc plus que la France fait face à une crise économique importante d’après Covid donc je peux comprendre certaines choses mais là je trouve dommage ce laissez faire qui dérange qui est clairement la responsabilité du manager de l’hôtel.
The tour operator: global tourism consisting of the organization of travel and entertainment.
The hotel: made up of reception, restaurants and maintenance staff.
Clearly the tour operator sells an all-inclusive which is limited: no drink or food at will all day, there are hours to respect. Impeccable transfers and excursion proposals, excursions even cheaper than on get your guide because everything is included (meals and transport).
The hotel's daytime entertainment is correct although repetitive, the evening entertainment despite all the good will of the animators did not leave me with a great memory (attended the 1st show then preferred those of the more traditional excursions)
As for the hotel, the housekeeping staff were top notch, the restaurant has to deal with a lot of people the staff come quickly to remove the plates just finished, but trust me in 46 degrees you wouldn't like wasps or the cats come to invade you if it does not act thus. The buffet is varied and complete (be careful not to taste everything from the first day otherwise you risk having the feeling of eating the same thing every day) I recommend the pancakes for breakfast, they are excellent, the tea with Mint quickly became a victim of its own success, but if you ask for more, we'll gladly give it to you. Coffee (machine) is to be avoided except for concrete stomachs. And be careful if you don't like cinnamon don't go to Morocco they put it in everything 😅.
Hospitality is the downside of this hotel. Can't smile, very long interventions in case of problems (some took more than 1 hour to find their room on arrival), the shuttle offered is not free (1.5€ per trip and person. That is 3 € round trip) it leaves you freedom square 15 minutes walk from Jamma elf na square. Beware of the not very accommodating timetables and the taxi will cost you 15€ to return to the hotel. The pool is incredibly clean considering the number of people there.
So why rate only 3 stars you say? Well, I find that this hotel lacks a bit of rigor and that there is a happy mess there: The tourists are extraordinarily rude (plates that overflow and are ruined, who scream on their cell phones in video, deckchairs reserved from 6am, who bathe fully dressed hello hygiene (denim shorts and t-shirt or everyday dress 😅) music that breaks your head so much the sound is strong and a certain lack of folklore Moroccan) and let it be. Do not expect to have the services of a 4 star hotel 3 at most. Morocco more than France is facing a major economic crisis after Covid so I can understand some things but there I find it a shame this laissez faire inconvenient which is clearly the responsibility of the hotel manager.
(Original)
Il faut distinguer 2 choses :
Le tour opérateur : mondial tourisme composé de l’organisation du voyage et des animations .
L’hôtel : composé de l’accueil, les restaurants et personnel d’entretien.
Clairement le tour opérateur vend un all inclusif qui est limité : pas de boisson ni de nourriture à volonté toute la journée, il y a des heures à respecter. Les transferts et propositions d’excursions impeccables, les excursions même moins cher que sur get your guide car tout est inclus (repas et transport).
Les animations de l’hôtel en journée sont correctes bien que répétitives , les animations du soir malgré toute la bonne volonté des animateurs ne m’a pas laissé un super souvenir (assisté au 1er spectacle puis préférée ceux des excursions plus traditionnels)
En ce qui concerne l’hôtel, le personnel d’entretien a été top, le restaurant doit gérer beaucoup de monde le personnel vient rapidement enlever les assiettes à peine terminées, mais croyez moi par 46 degrés vous n’aimeriez pas que les guêpes ou les chats viennent vous envahir s’il n’agissait pas ainsi. Le buffet est varié et complet (attention ne goûtez pas à tout dès le premier jour sinon vous risquez d’avoir le sentiment de manger tous les jours la même chose) je vous recommande les crêpes au petit déjeuner elles sont excellentes, le thé à la Menthe est vite victime de son succès mais si vous en re demandez on vous en donne volontiers. Le café (machine) est à éviter sauf pour les estomac en bétons. Et attention si vous n’aimez pas la cannelle il ne faut pas aller au Maroc ils en mettent dans tout 😅.
L’accueil est le point noir de cet hôtel. Peut de sourire, des interventions très longues en cas de soucis (certains on mis plus d’1h à trouver leur chambre à l’arrivée) , la navette proposée n’est pas gratuite (1,5€ par trajet et personne. Soit 3€ aller retour ) elle vous laisse place de la liberté a 15 minutes a pied de la place Jamma elf na. Attention des horaires pas très arrangeants et le taxi vous coûtera 15€ pour retourner à l’hôtel. La piscine est d’une propreté incroyable compte tenu du nombre de personnes présentes.
Alors pourquoi noter que 3 étoiles me direz vous ? Et bien je trouve qu’il manque un peu de rigueur dans cet hôtel et qu’il y règne un joyeux bordel: Les touristes sont d’une incivilité hors normes (assiettes qui débordent et sont gâchées , qui hurles sur leurs portables en visio, transats réservé dès 6h du matin, qui se baignent tout habillé bonjour l’hygiène(short en jean et t-shirt ou robe de tous les jours 😅) une musique qui vous casse la tête tellement le son est fort et un manque certain de folklore Marocain) et on laisse faire. Ne vous attendez pas à avoir les prestations d’un hôtel 4 étoiles 3 tout au plus .Le Maroc plus que la France fait face à une crise économique importante d’après Covid donc je peux comprendre certaines choses mais là je trouve dommage ce laissez faire qui dérange qui est clairement la responsabilité du manager de l’hôtel.
Trip typeVacation
Rooms3.0
Service3.0
Location2.0
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Alexandra Ledemazela month ago on Google3/5
(Translated by Google) Welcome to review (1h15) to get a badge.
Pleasant staff overall.
Spacious room …
Pleasant staff overall.
Spacious room …
(Translated by Google) Welcome to review (1h15) to get a badge.
Pleasant staff overall.
Spacious room
Bar to improve because few choices and pool bar to renovate I think...
(Original)
Accueil a revoir (1h15)pour avoir un badge.
Personnel agréable dans l'ensemble.
Chambre spacieuse
Bar a améliorer car peu de choix et bar de la piscine a rénover je pense...
Pleasant staff overall.
Spacious room
Bar to improve because few choices and pool bar to renovate I think...
(Original)
Accueil a revoir (1h15)pour avoir un badge.
Personnel agréable dans l'ensemble.
Chambre spacieuse
Bar a améliorer car peu de choix et bar de la piscine a rénover je pense...
Trip typeVacation · Couple
Rooms5.0
Service3.0
Location1.0
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Soumaya CHAABI2 months ago on Google1/5
(Translated by Google) A scam!! We spent 5 horrible nights at this establishment.
Being used to going there with my little family since 2015, this summer we had …
Being used to going there with my little family since 2015, this summer we had …
(Translated by Google) A scam!! We spent 5 horrible nights at this establishment.
Being used to going there with my little family since 2015, this summer we had the worst times for an exorbitant price! Bad service, in the restaurant the waiters fight constantly without respecting anyone, dirty utensils and glasses, no bottle at the table and you have to queue every time you are thirsty! Bland, undercooked food, chemical drinks, at the reception we are given wrong information, the managers of the snack bar are disrespectful, the room is very dirty and infested with ants.
I also went to the Spa for a hammam scrub where the gummy scratched me with her nails on my leg, I came out with a horrible scar! And that we report all this, no one is listening!
In any case we will never come back and we will not recommend it anymore which is a shame!!
(Original)
Une arnaque!! Nous avons passé 5 nuitées horribles au sein de cet établissement.
Étant habituée à y aller avec ma petite famille depuis 2015, cet été nous avons passé les pires moments pour un prix exorbitant! Un service nul, au restaurant les serveurs se bagarrent sans cesse sans respecter personne, des ustensiles et des verres sales, pas de bouteille à table et faut faire la queue à chaque fois qu’on a soif! De la nourriture fade, mal cuite, des boissons chimiques, à la réception on nous donne des informations erronées, les responsables du snack bar sont irrespectueux, la chambre est très sale et infestée de fourmis.
J’y suis passée aussi au Spa pour un hammam gommage où la gommeuse m’a griffé avec ses ongles au niveau de ma jambe, j’y suis sorti avec une cicatrice horrible! Et qu’on on signale tout cela, personne n’est à l’écoute!
En tout cas on ne reviendrai plus jamais et on ne le recommanderai plus ce qui est dommage!!
Being used to going there with my little family since 2015, this summer we had the worst times for an exorbitant price! Bad service, in the restaurant the waiters fight constantly without respecting anyone, dirty utensils and glasses, no bottle at the table and you have to queue every time you are thirsty! Bland, undercooked food, chemical drinks, at the reception we are given wrong information, the managers of the snack bar are disrespectful, the room is very dirty and infested with ants.
I also went to the Spa for a hammam scrub where the gummy scratched me with her nails on my leg, I came out with a horrible scar! And that we report all this, no one is listening!
In any case we will never come back and we will not recommend it anymore which is a shame!!
(Original)
Une arnaque!! Nous avons passé 5 nuitées horribles au sein de cet établissement.
Étant habituée à y aller avec ma petite famille depuis 2015, cet été nous avons passé les pires moments pour un prix exorbitant! Un service nul, au restaurant les serveurs se bagarrent sans cesse sans respecter personne, des ustensiles et des verres sales, pas de bouteille à table et faut faire la queue à chaque fois qu’on a soif! De la nourriture fade, mal cuite, des boissons chimiques, à la réception on nous donne des informations erronées, les responsables du snack bar sont irrespectueux, la chambre est très sale et infestée de fourmis.
J’y suis passée aussi au Spa pour un hammam gommage où la gommeuse m’a griffé avec ses ongles au niveau de ma jambe, j’y suis sorti avec une cicatrice horrible! Et qu’on on signale tout cela, personne n’est à l’écoute!
En tout cas on ne reviendrai plus jamais et on ne le recommanderai plus ce qui est dommage!!
Trip typeVacation · Family
Rooms1.0
Service1.0
Location2.0
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Djals Djals2 weeks ago on Google4/5
(Translated by Google) My stay with the family was impeccable on all points of pure relaxation and culinary delight. A big congratulations to the chef and his team who make us happy and above all make the effort to concoct very good local …
(Translated by Google) My stay with the family was impeccable on all points of pure relaxation and culinary delight. A big congratulations to the chef and his team who make us happy and above all make the effort to concoct very good local dishes (words of a fine gourmet ) and others of a high level I do not even understand the negative reviews on this point because from breakfast to dinner it was at the top and fortunately I did not listen to them because I have no regrets and I will return with great pleasure a lot of beautiful and maintained space quite quiet despite the entertainment the only one I ask the management and was thinking of a budget for the not very comfortable bedding which should be updated
(Original)
Mon séjour en famille était impeccable sur tout les points de la pure détente et du régal au niveaux culinaire un grand bravo au chef et son équipe qui nous fond plaisir et surtout fond l'effort de concocté de très bon plat locale (parole de fin gourmet)et autres d un haut niveau je ne comprends même pas les critiques négatif sur ce point car du petit déjeuner jusqu'au dîner c'était au top et heureusement que je ne les ai pas écouté car j ai aucun regret et j'y retournerai avec grand plaisir beaucoup d espace beau et entretenu assez calme malgré les animations la seule que je demande à la direction et de pensais à un budget pour la literie pas très confortable qui devrait mettre a jour
(Original)
Mon séjour en famille était impeccable sur tout les points de la pure détente et du régal au niveaux culinaire un grand bravo au chef et son équipe qui nous fond plaisir et surtout fond l'effort de concocté de très bon plat locale (parole de fin gourmet)et autres d un haut niveau je ne comprends même pas les critiques négatif sur ce point car du petit déjeuner jusqu'au dîner c'était au top et heureusement que je ne les ai pas écouté car j ai aucun regret et j'y retournerai avec grand plaisir beaucoup d espace beau et entretenu assez calme malgré les animations la seule que je demande à la direction et de pensais à un budget pour la literie pas très confortable qui devrait mettre a jour
Trip typeFamily
Rooms4.0
Service4.0
Location4.0
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Valerie Baudron2 days ago on Google2/5
(Translated by Google) Spend 4 days in this hotel so the arrival the reception not friendly not smiling our room had to be ready at 2 p.m. and not at all, we arrive in our room supposedly clean not at all dirty floor towels with holes small …
(Translated by Google) Spend 4 days in this hotel so the arrival the reception not friendly not smiling our room had to be ready at 2 p.m. and not at all, we arrive in our room supposedly clean not at all dirty floor towels with holes small smelling of mold … spider web everywhere windows that do not close, telephone does not work air conditioning that does not stop we hear the neighbors above as if he was with us Old bathroom, in the evening the smell of sewer is horrible … the frozen swimming pool not heated dirty and broken deckchair, repaired with the means at hand around the
Very dirty swimming pool, two bars around unpleasant and very dirty staff 1 restaurant open to three varied foods. Dirty table, badly washed cutlery and glasses, the so-called fridge where you are given bottles of dirty water and so on… I do not recommend at all The outings did not take them, the hotel was much too expensive to flee.
(Original)
Passez 4 jours dans cet hôtel alors l’arrivée l’accueil pas aimable pas souriante notre chambre devait être prête à 14 h et non pas du tout , nous arrivons dans notre chambre soit disant propre pas du tout sol sale serviettes trouées petite sentant le moisi … toile d’araignée partout fenêtres qui ne ferment , téléphone ne fonctionne pas climatisation qui ne s’arrête on entend les voisins au dessus comme ci il était avec nous Sallle de bain vieillote , le soir odeur d’égout c’est horrible … la piscine gelée pas chauffée transat sale et cassé , réparé avec les moyens du bord autour de la
Piscine très sale , deux bars autours personnel désagréable et très sale 1 restaurant ouvert sur trois nourriture varié. Table sale , couverts et verres mal lavés , le soi disant frigo ou on vous donne des bouteilles d’eau sale et j’en passe … Je ne recommande pas du tout Les sorties ne les prenaient pas l hôtel beaucoup trop cher à fuir .
Very dirty swimming pool, two bars around unpleasant and very dirty staff 1 restaurant open to three varied foods. Dirty table, badly washed cutlery and glasses, the so-called fridge where you are given bottles of dirty water and so on… I do not recommend at all The outings did not take them, the hotel was much too expensive to flee.
(Original)
Passez 4 jours dans cet hôtel alors l’arrivée l’accueil pas aimable pas souriante notre chambre devait être prête à 14 h et non pas du tout , nous arrivons dans notre chambre soit disant propre pas du tout sol sale serviettes trouées petite sentant le moisi … toile d’araignée partout fenêtres qui ne ferment , téléphone ne fonctionne pas climatisation qui ne s’arrête on entend les voisins au dessus comme ci il était avec nous Sallle de bain vieillote , le soir odeur d’égout c’est horrible … la piscine gelée pas chauffée transat sale et cassé , réparé avec les moyens du bord autour de la
Piscine très sale , deux bars autours personnel désagréable et très sale 1 restaurant ouvert sur trois nourriture varié. Table sale , couverts et verres mal lavés , le soi disant frigo ou on vous donne des bouteilles d’eau sale et j’en passe … Je ne recommande pas du tout Les sorties ne les prenaient pas l hôtel beaucoup trop cher à fuir .
Trip typeFamily
Rooms2.0
Service2.0
Location2.0
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Mam3 weeks ago on Google4/5
(Translated by Google) Reading the negative reviews we left with a lot of apprehension and in the end a good surprise Hotel at the top with a large swimming pool and catering level we enjoyed ourselves! Very good and varied every day, …
(Translated by Google) Reading the negative reviews we left with a lot of apprehension and in the end a good surprise Hotel at the top with a large swimming pool and catering level we enjoyed ourselves! Very good and varied every day, really I don't understand the negative opinions about the food! We celebrated the 1 year of our little one and the staff provided! Warrit is a love of top behavior animator from start to finish unlike some who are moody! Great photographers too! Aziz from the restaurant always smiles a real sun and brings his good mood to everyone above all does not change! A really great week, however, I take off a star for the bedding, which is frankly not comfortable, we had back pain every morning! And the last day we asked to leave the room at 1 p.m. instead of noon because baby was sleeping we were told yes then at the last moment we were asked to leave the place like everyone else so frankly not cool at all what we got a little upset. Shuttle takes you to the center for 1.50€.
Basically we recommend this hotel and will come back if we have the opportunity.
(Original)
En lisant les avis negatifs on partait avec beaucoup d'appréhension et au final bonne surprise Hôtel au top avec grande piscine et niveau restauration on s'est régalé! Très bon et varié chaque jour, vraiment je ne comprend pas les avis négatif concernant la nourriture! On a fêté les 1 an de notre petit bout et le personnel a assuré! Warrit est un amour d'animateur comportement au top du début a la fin contrairement a certains qui sont lunatiques! Les photographes au top aussi! Aziz du restaurant toujours le sourire un vrai soleil et procure sa bonne humeur a tout le monde surtout ne change pas! Une semaine vraiment top cependant je retire une étoile pour la literie franchement pas confortable on avait mal au dos tous les matins! Et le dernier jour nous avions demandé a quitter la chambre a 13h au lieu de midi car bébé dormait on nous a dit oui puis au dernier moment on nous a demandé de quitter les lieux comme tout le monde donc franchement pas cool du tout ce qui nous a un peu énervé. Navette emmène au centre pour 1.50€.
En gros on recommande cet hôtel et reviendront si on en a l'occasion
Basically we recommend this hotel and will come back if we have the opportunity.
(Original)
En lisant les avis negatifs on partait avec beaucoup d'appréhension et au final bonne surprise Hôtel au top avec grande piscine et niveau restauration on s'est régalé! Très bon et varié chaque jour, vraiment je ne comprend pas les avis négatif concernant la nourriture! On a fêté les 1 an de notre petit bout et le personnel a assuré! Warrit est un amour d'animateur comportement au top du début a la fin contrairement a certains qui sont lunatiques! Les photographes au top aussi! Aziz du restaurant toujours le sourire un vrai soleil et procure sa bonne humeur a tout le monde surtout ne change pas! Une semaine vraiment top cependant je retire une étoile pour la literie franchement pas confortable on avait mal au dos tous les matins! Et le dernier jour nous avions demandé a quitter la chambre a 13h au lieu de midi car bébé dormait on nous a dit oui puis au dernier moment on nous a demandé de quitter les lieux comme tout le monde donc franchement pas cool du tout ce qui nous a un peu énervé. Navette emmène au centre pour 1.50€.
En gros on recommande cet hôtel et reviendront si on en a l'occasion
Trip typeFamily
Rooms4.0
Service4.0
Location2.0
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Souad Belhabiba month ago on Google4/5
(Translated by Google) Excellent stay, excellent staff. Towels should be changed. The catering is great, wide choice with quality products and super well cooked. …
(Translated by Google) Excellent stay, excellent staff. Towels should be changed. The catering is great, wide choice with quality products and super well cooked.
(Original)
Excellent séjour, le personnel au top. Les serviettes de toilette devraient être changées. La restauration est super, large choix avec des produits de qualité et super bien cuisinés.
(Original)
Excellent séjour, le personnel au top. Les serviettes de toilette devraient être changées. La restauration est super, large choix avec des produits de qualité et super bien cuisinés.
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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Katy Grillot3 months ago on Google1/5
(Translated by Google) Hotel far from all amenities, not enough shuttles, there is just a full 17-seater bus, not air-conditioned every day for a fee. Had to take the more expensive taxi. The food remains industrial: coffee, fruit juice in …
(Translated by Google) Hotel far from all amenities, not enough shuttles, there is just a full 17-seater bus, not air-conditioned every day for a fee. Had to take the more expensive taxi. The food remains industrial: coffee, fruit juice in powder machine, bitter mint tea, dessert still frozen. The waiters clear the plates and glasses when we haven't finished. We have to fetch the water served by the glass. Rosé and white wine is hot. Dirty exterior, rubbish everywhere. Do not take the activities offered at the Hotel Mondiale Tourisme. Just the outdoor spa at casba is awesome. The animation sucks, always the same activities, no dynamism. Pool closes too early at 7 p.m. Just 1 restaurant open the other 2 unknown! No sweet snack for children. The bar closes at 11 p.m. then paying and more expensive than in France. Staff not friendly. No air conditioning in the complex just in the rooms. Passage of the cleaning lady during the nap in the early afternoon, no door hanger so as not to be disturbed. Disappointed have sold us 4 stars which is only worth 2.
(Original)
Hôtel loin de toutes commodités, pas assez de navettes, il y a juste un bus 17 places complet, non climatisé tout les jours payant. Obligé de prendre le taxi plus cher. La nourriture reste industriel: café, jus de fruit dans machine en poudre, thé à la menthe amer, dessert encore congelé. Les serveurs débarrassent les assiettes et verres alors que nous avons pas fini. Nous devons allez chercher l'eau servis au verre. Le vin rosé et blanc est chaud. Exterieur sale, déchets partout. Ne pas prendre les activités proposées à l'hôtel mondiale tourisme. Juste le spa extérieur à casba est géniale. L' animation est nul, toujours les mêmes activitées, pas de dynamisme. Piscine ferme trop tôt à 19h. Juste 1 restaurant ouvert les 2 autres inconnu! Pas de goûter sucré pour les enfants. Le bar ferme a 23h ensuite payant et plus cher qu'en France. Personnel pas sympathique. Pas de climatisation dans le complexe juste dans les chambres. Passage de la femme de ménage durant la sieste début après midi, pas d'accroche porte pour ne pas être dérranger. Déçu ont nous a vendu du 4 étoiles qui ne vaut que 2.
(Original)
Hôtel loin de toutes commodités, pas assez de navettes, il y a juste un bus 17 places complet, non climatisé tout les jours payant. Obligé de prendre le taxi plus cher. La nourriture reste industriel: café, jus de fruit dans machine en poudre, thé à la menthe amer, dessert encore congelé. Les serveurs débarrassent les assiettes et verres alors que nous avons pas fini. Nous devons allez chercher l'eau servis au verre. Le vin rosé et blanc est chaud. Exterieur sale, déchets partout. Ne pas prendre les activités proposées à l'hôtel mondiale tourisme. Juste le spa extérieur à casba est géniale. L' animation est nul, toujours les mêmes activitées, pas de dynamisme. Piscine ferme trop tôt à 19h. Juste 1 restaurant ouvert les 2 autres inconnu! Pas de goûter sucré pour les enfants. Le bar ferme a 23h ensuite payant et plus cher qu'en France. Personnel pas sympathique. Pas de climatisation dans le complexe juste dans les chambres. Passage de la femme de ménage durant la sieste début après midi, pas d'accroche porte pour ne pas être dérranger. Déçu ont nous a vendu du 4 étoiles qui ne vaut que 2.
Trip typeVacation · Family
Rooms3.0
Service1.0
Location1.0
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Mathilde Ferrara2 months ago on Google5/5
(Translated by Google) Great stay :)
Very nice hotel, top services, super available team. …
Very nice hotel, top services, super available team. …
(Translated by Google) Great stay :)
Very nice hotel, top services, super available team.
Superb entertainment team with a special big up to Momo and Walid who went above and beyond to entertain us this week.
The room is beautiful, the restaurant is good and has a lot of choice each time and with a caring staff.
The excursions offered by Mondial Tourisme met our expectations and were good value for money. Truly passionate guides.
I highly recommend this hotel.
(Original)
Super séjour :)
Très bel hôtel, services au top, équipe hyper disponible.
Equipe d'animation superbe avec un big up particulier à Momo et Walid qui se sont dépassés cette semaine pour nous divertir.
La chambre est magnifique, le restaurant est bon et à énormément de choix à chaque fois et avec un personnel au petits soins.
Les excursions proposées par Mondial tourisme étaient à la hauteur de nos attentes et avec bon rapport qualité prix. Des guides vraiment passionnés.
Je conseille vivement cet hôtel.
Very nice hotel, top services, super available team.
Superb entertainment team with a special big up to Momo and Walid who went above and beyond to entertain us this week.
The room is beautiful, the restaurant is good and has a lot of choice each time and with a caring staff.
The excursions offered by Mondial Tourisme met our expectations and were good value for money. Truly passionate guides.
I highly recommend this hotel.
(Original)
Super séjour :)
Très bel hôtel, services au top, équipe hyper disponible.
Equipe d'animation superbe avec un big up particulier à Momo et Walid qui se sont dépassés cette semaine pour nous divertir.
La chambre est magnifique, le restaurant est bon et à énormément de choix à chaque fois et avec un personnel au petits soins.
Les excursions proposées par Mondial tourisme étaient à la hauteur de nos attentes et avec bon rapport qualité prix. Des guides vraiment passionnés.
Je conseille vivement cet hôtel.
Trip typeVacation · Couple
Rooms5.0
Service4.0
Location4.0
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Arlette Mokunga2 months ago on Google4/5
(Translated by Google) Very good hotel, the buffet was varied and the waiters attentive and helpful.
The room clean and air conditioned …
The room clean and air conditioned …
(Translated by Google) Very good hotel, the buffet was varied and the waiters attentive and helpful.
The room clean and air conditioned
The large, clean and supervised swimming pool.
We had a very good stay, my 6-year-old daughter and myself, a small problem with a few excursions, providing a first aid kit is very important because I had sunstroke, there was nothing for me and a client is fell and it's open a bit in her head and nothing for her too so really plan a first aid kit which is very important
Special dedication to the animators Warit, Amel, mimi, Amel and momo you are at the TOP shot of ❤️ stay as you are your energy, your kindness that if we come back it's thanks to you without forgetting the reception reception Imen who to was very nice and I think his name is mustapha the one to fix the tv in my room good luck to you all
(Original)
Très bon hôtel, le buffet était varié et les serveurs au petit soin et serviable.
La chambre propres et climatisé
La piscine grande,propre et surveillée.
Nous avons passé un très bon séjour ma fille de 6 ans et moi même, petit bémol au niveau de quelques excursion prévoir une trousse de secours c'est très important car j'ai fait une insolation il y avait rien pour moi et une cliente est tombée et c'est ouvert un peux la tête et rien aussi pour elle donc vraiment prévoir une trousse de secours qui est très important
Spécial dédicace aux animateurs Warit, Amel , mimi, Amel et momo vous êtes au TOP coup de ❤️ rester comme vous êtes votre énergie , votre gentillesse à fait que si on revient c'est grâce à vous sans oublier à l'accueil réception Imen qui à était très gentille et je pense qu'il s'appelle mustapha celui à réparer la télé dans ma chambre bonne continuation à vous tous
The room clean and air conditioned
The large, clean and supervised swimming pool.
We had a very good stay, my 6-year-old daughter and myself, a small problem with a few excursions, providing a first aid kit is very important because I had sunstroke, there was nothing for me and a client is fell and it's open a bit in her head and nothing for her too so really plan a first aid kit which is very important
Special dedication to the animators Warit, Amel, mimi, Amel and momo you are at the TOP shot of ❤️ stay as you are your energy, your kindness that if we come back it's thanks to you without forgetting the reception reception Imen who to was very nice and I think his name is mustapha the one to fix the tv in my room good luck to you all
(Original)
Très bon hôtel, le buffet était varié et les serveurs au petit soin et serviable.
La chambre propres et climatisé
La piscine grande,propre et surveillée.
Nous avons passé un très bon séjour ma fille de 6 ans et moi même, petit bémol au niveau de quelques excursion prévoir une trousse de secours c'est très important car j'ai fait une insolation il y avait rien pour moi et une cliente est tombée et c'est ouvert un peux la tête et rien aussi pour elle donc vraiment prévoir une trousse de secours qui est très important
Spécial dédicace aux animateurs Warit, Amel , mimi, Amel et momo vous êtes au TOP coup de ❤️ rester comme vous êtes votre énergie , votre gentillesse à fait que si on revient c'est grâce à vous sans oublier à l'accueil réception Imen qui à était très gentille et je pense qu'il s'appelle mustapha celui à réparer la télé dans ma chambre bonne continuation à vous tous
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Bayou Alae Eddine4 months ago on Google1/5
(Translated by Google) To start I want to talk about the beginning even before arriving on site and when booking, I call the hotel a week in advance to book and get all the information, they tell me it's good it's done , I call back the day …
(Translated by Google) To start I want to talk about the beginning even before arriving on site and when booking, I call the hotel a week in advance to book and get all the information, they tell me it's good it's done , I call back the day of my arrival to confirm and tell me that there is no reservation.
When I arrived on site and at check-in, I was told an amount that was not the one agreed upon when I contacted them during the reservation, and the height is that after having filled in my information on the came in and to my surprise told me that there had been a mistake in the name, they don't know how to count it's annoying especially since it's to the detriment of the customer
The catering is very mediocre no variation and in addition they melt the recycling of food what you eat for breakfast you find it in the lunch salad and see even at dinner, they do not have time to put the tables back and 30 min before the end of the service we eat what the others have wanted to leave. Apart from that when you arrive early the buffet is beautiful, the desserts are not fresh, the fruit juices are chemical, the fruits are not ripe, the cakes are of poor quality.
The staff is friendly and available but not trained especially in the dining room. Managers argue over employees next to customers. It's embarrassing and I've seen it several times and I don't understand why the manager believes the owner of Marrakech and doesn't even try to sympathize with the customers.
Minimalist animations that do not adapt to time and are the same every day.
To use the safes in the rooms there is a supplement of 20dh per day
To have the towels at the pool level you have to pay a deposit at the reception.
To be able to benefit from a cleaning of the room it is necessary to claim it because it is not done systematically
I do not recommend at all
(Original)
Pour commencer je veux parler du début avant même d'arriver sur place et à la réservation, j'appelle l'hôtel une semaine à l'avance pour réserver et avoir toutes les informations, on me dis c'est bon c'est fait, je rappelle le jour de mon arrivée pour confirmer en m'annonce qu'il n'y a aucune réservation.
A mon arrivée sur place et à l'enregistrement en m'annonce un montant qui n'est pas celui convenu lors de mon contact avec eux durant la réservation, et le comble c'est qu'après avoir renseigné mes informations sur la feuille d'entrée et à ma grande surprise en m'annonce qu'il y à eu une erreur de nom, ils ne savent pas compter c’est embêtant surtout que c’est au détriment du client
La restauration est très médiocre pas de variation et en plus ils fond du recyclage de nourriture ce que tu mange au petit déjeuner tu le retrouve dans les salade du déjeuner et voir même au dîner, ils n'ont pas le temps de remettre les tables et 30 min avant la fin du service on mange ce que les autres on bien voulu laisser. En dehors de cela lorsque vous arrivez de bonne heure le buffet et beau, les desserts ne sont pas fraîches, Les jus de fruits sont chimiques, les fruits ne sont pas mûrs , les gâteaux sont de piètre qualité.
Le personnel est sympathique et disponible mais non formé surtout en salle. Les responsables disputent les employés à côté des clients . C’est gênant et je l'ai vue à plusieurs reprises en plus je ne comprends pas pourquoi le directeur ce crois le propriétaire de Marrakech et n'essaie même pas de sympathisé avec les clients.
Des animations minimalistes qui ne s’adaptent pas au temps et sont les mêmes chaque jours.
Pour utiliser les coffres-forts dans les chambres il faut compter un supplément de 20dh par jour
Pour avoir les serviettes au niveau de la piscine il faut payer une caution à la réception.
Pour pouvoir bénéficier d'un nettoyage de la chambre il faut le réclamer car ça ne se fait pas systématiquement
Je ne recommande pas du tout
When I arrived on site and at check-in, I was told an amount that was not the one agreed upon when I contacted them during the reservation, and the height is that after having filled in my information on the came in and to my surprise told me that there had been a mistake in the name, they don't know how to count it's annoying especially since it's to the detriment of the customer
The catering is very mediocre no variation and in addition they melt the recycling of food what you eat for breakfast you find it in the lunch salad and see even at dinner, they do not have time to put the tables back and 30 min before the end of the service we eat what the others have wanted to leave. Apart from that when you arrive early the buffet is beautiful, the desserts are not fresh, the fruit juices are chemical, the fruits are not ripe, the cakes are of poor quality.
The staff is friendly and available but not trained especially in the dining room. Managers argue over employees next to customers. It's embarrassing and I've seen it several times and I don't understand why the manager believes the owner of Marrakech and doesn't even try to sympathize with the customers.
Minimalist animations that do not adapt to time and are the same every day.
To use the safes in the rooms there is a supplement of 20dh per day
To have the towels at the pool level you have to pay a deposit at the reception.
To be able to benefit from a cleaning of the room it is necessary to claim it because it is not done systematically
I do not recommend at all
(Original)
Pour commencer je veux parler du début avant même d'arriver sur place et à la réservation, j'appelle l'hôtel une semaine à l'avance pour réserver et avoir toutes les informations, on me dis c'est bon c'est fait, je rappelle le jour de mon arrivée pour confirmer en m'annonce qu'il n'y a aucune réservation.
A mon arrivée sur place et à l'enregistrement en m'annonce un montant qui n'est pas celui convenu lors de mon contact avec eux durant la réservation, et le comble c'est qu'après avoir renseigné mes informations sur la feuille d'entrée et à ma grande surprise en m'annonce qu'il y à eu une erreur de nom, ils ne savent pas compter c’est embêtant surtout que c’est au détriment du client
La restauration est très médiocre pas de variation et en plus ils fond du recyclage de nourriture ce que tu mange au petit déjeuner tu le retrouve dans les salade du déjeuner et voir même au dîner, ils n'ont pas le temps de remettre les tables et 30 min avant la fin du service on mange ce que les autres on bien voulu laisser. En dehors de cela lorsque vous arrivez de bonne heure le buffet et beau, les desserts ne sont pas fraîches, Les jus de fruits sont chimiques, les fruits ne sont pas mûrs , les gâteaux sont de piètre qualité.
Le personnel est sympathique et disponible mais non formé surtout en salle. Les responsables disputent les employés à côté des clients . C’est gênant et je l'ai vue à plusieurs reprises en plus je ne comprends pas pourquoi le directeur ce crois le propriétaire de Marrakech et n'essaie même pas de sympathisé avec les clients.
Des animations minimalistes qui ne s’adaptent pas au temps et sont les mêmes chaque jours.
Pour utiliser les coffres-forts dans les chambres il faut compter un supplément de 20dh par jour
Pour avoir les serviettes au niveau de la piscine il faut payer une caution à la réception.
Pour pouvoir bénéficier d'un nettoyage de la chambre il faut le réclamer car ça ne se fait pas systématiquement
Je ne recommande pas du tout
Trip typeVacation · Family
Rooms2.0
Service1.0
Location1.0
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Musicartex Eventos musicales2 months ago on Google2/5
(Translated by Google) It is not a 4 * and it is also very far from the city. €15 round trip by taxi (they have their own bus, for €12 p.p)
Cleaning is regular. …
Cleaning is regular. …
(Translated by Google) It is not a 4 * and it is also very far from the city. €15 round trip by taxi (they have their own bus, for €12 p.p)
Cleaning is regular.
It is a somewhat scruffy and outdated place.
The pool is fine, although after 7pm you can't swim.
The only good thing is the food, although the coffee is terribly bad.
(Original)
No es un 4* y además está lejísimos de la ciudad. 15€ ida y vuelta en taxi (ellos tienen su propio bus, por 12€ p.p)
La limpieza es regular.
Es un sitio un tanto desaliñado y anticuado.
La piscina bien, aunque a partir de las 19 no te puedes bañar.
Lo único bueno es la comida, aunque el café es terriblemente malo.
Cleaning is regular.
It is a somewhat scruffy and outdated place.
The pool is fine, although after 7pm you can't swim.
The only good thing is the food, although the coffee is terribly bad.
(Original)
No es un 4* y además está lejísimos de la ciudad. 15€ ida y vuelta en taxi (ellos tienen su propio bus, por 12€ p.p)
La limpieza es regular.
Es un sitio un tanto desaliñado y anticuado.
La piscina bien, aunque a partir de las 19 no te puedes bañar.
Lo único bueno es la comida, aunque el café es terriblemente malo.
Rooms2.0
Service2.0
Location1.0
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Juliette Banville Photographie3 months ago on Google2/5
(Translated by Google) I will see share my experience on this hotel.
1. When we arrived we quickly fell into the atmosphere, customers dissatisfied …
1. When we arrived we quickly fell into the atmosphere, customers dissatisfied …
(Translated by Google) I will see share my experience on this hotel.
1. When we arrived we quickly fell into the atmosphere, customers dissatisfied with the services. Then the check in was catastrophic (1 hour to collect the keys).
2. Complicated to find the room given the size of the hotel, not very well indicated, no plan available (the Mr at the reception: "at the bottom of the swimming pool there is a sign and you find the room "). Thank you to the employees for directing us to our room.
3. Spacious room is ok. Watch out for ants if you are on the ground floor. Air conditioning ok but fridge not working.
4. Excellent breakfast with Moroccan specialties, the meals are correct, a lot of choice but always the same thing. The desserts are awful except the watermelon and melon, no Moroccan cakes. The drinks are served by the glass... no bottles on the table and it's hot.
5. Concerning the animations, the animators come to see us to offer us animations but do not force us. It's not terrible, blah music, too loud. The swimming pool is awesome.
6. The main bar closes at 11 p.m. after it is paid. He does not give large bottles of water after 11pm. The server in a hanging shirt is very very unpleasant, provide bottles of water for people who return by shuttle in the evening.
7. Shuttle 3€ per person to go to Jamea lfna square (round trip) because the hotel is located 25 min away, it drops you off between the European district and the square (15 min walk). 14 seats and only one shuttle, good luck it's war
The hotel is ok for someone who wants to stay in the hotel and still…. The hotel is old… Don’t be fooled for the All Exclusive.
(Original)
Je vais voir partager mon expérience sur cette hôtel.
1. Lorsque nous sommes arrivés nous sommes tombés vite dans l’ambiance, des clients mécontents des prestations. Ensuite le check in était catastrophique (1h pour récupérer les clés).
2. Compliqué de trouver la chambre au vu de la grandeur de l’hôtel, pas très bien indiqué, aucun plan de disponible (le Mr a l’accueil : « en bas de la piscine il y a un panneau et tu trouves la chambre»). Merci aux employés de nous avoir indiqué notre chambre.
3. Chambre spacieuse est correcte. Attention aux fourmis si vous êtes au rez-de-chaussée. Clim ok mais frigo pas fonctionnel.
4. Petit déjeuner excellent avec des spécialités marocaines, les repas sont correct beaucoup de choix mais toujours la même chose. Les desserts sont affreux sauf la pastèque et melon, aucun gâteaux marocain. Les boissons sont servi au verre… pas de bouteilles sur la table et c’est chaud.
5. Concernant les animations, les animateurs viennent nous voir pour nous proposer des animations mais ne nous forcent pas. C’est pas terrible, musique bof, trop forte. La piscine est géniale.
6. Le bar principal ferme à 23h après c’est payant. Il ne donne pas de grandes bouteilles d'eau après 23h. Le serveur en chemise pendante est très très désagréable, prévoir des bouteilles d’eau pour les personnes qui rentre en navette le soir.
7. Navette 3€ par personne pour aller sur la place Jamea lfna (aller-retour) car l’hôtel est situé à 25 min, il vous dépose entre le quartier européen et la place (15 min à pied). 14 places et une seules navette, bon Courage c’est la guerre
L’hôtel est correct pour quelqu’un qui souhaite rester à l’hôtel et encore…. L’hôtel est ancien… Ne vous faites pas avoir pour le All Exclusive.
1. When we arrived we quickly fell into the atmosphere, customers dissatisfied with the services. Then the check in was catastrophic (1 hour to collect the keys).
2. Complicated to find the room given the size of the hotel, not very well indicated, no plan available (the Mr at the reception: "at the bottom of the swimming pool there is a sign and you find the room "). Thank you to the employees for directing us to our room.
3. Spacious room is ok. Watch out for ants if you are on the ground floor. Air conditioning ok but fridge not working.
4. Excellent breakfast with Moroccan specialties, the meals are correct, a lot of choice but always the same thing. The desserts are awful except the watermelon and melon, no Moroccan cakes. The drinks are served by the glass... no bottles on the table and it's hot.
5. Concerning the animations, the animators come to see us to offer us animations but do not force us. It's not terrible, blah music, too loud. The swimming pool is awesome.
6. The main bar closes at 11 p.m. after it is paid. He does not give large bottles of water after 11pm. The server in a hanging shirt is very very unpleasant, provide bottles of water for people who return by shuttle in the evening.
7. Shuttle 3€ per person to go to Jamea lfna square (round trip) because the hotel is located 25 min away, it drops you off between the European district and the square (15 min walk). 14 seats and only one shuttle, good luck it's war
The hotel is ok for someone who wants to stay in the hotel and still…. The hotel is old… Don’t be fooled for the All Exclusive.
(Original)
Je vais voir partager mon expérience sur cette hôtel.
1. Lorsque nous sommes arrivés nous sommes tombés vite dans l’ambiance, des clients mécontents des prestations. Ensuite le check in était catastrophique (1h pour récupérer les clés).
2. Compliqué de trouver la chambre au vu de la grandeur de l’hôtel, pas très bien indiqué, aucun plan de disponible (le Mr a l’accueil : « en bas de la piscine il y a un panneau et tu trouves la chambre»). Merci aux employés de nous avoir indiqué notre chambre.
3. Chambre spacieuse est correcte. Attention aux fourmis si vous êtes au rez-de-chaussée. Clim ok mais frigo pas fonctionnel.
4. Petit déjeuner excellent avec des spécialités marocaines, les repas sont correct beaucoup de choix mais toujours la même chose. Les desserts sont affreux sauf la pastèque et melon, aucun gâteaux marocain. Les boissons sont servi au verre… pas de bouteilles sur la table et c’est chaud.
5. Concernant les animations, les animateurs viennent nous voir pour nous proposer des animations mais ne nous forcent pas. C’est pas terrible, musique bof, trop forte. La piscine est géniale.
6. Le bar principal ferme à 23h après c’est payant. Il ne donne pas de grandes bouteilles d'eau après 23h. Le serveur en chemise pendante est très très désagréable, prévoir des bouteilles d’eau pour les personnes qui rentre en navette le soir.
7. Navette 3€ par personne pour aller sur la place Jamea lfna (aller-retour) car l’hôtel est situé à 25 min, il vous dépose entre le quartier européen et la place (15 min à pied). 14 places et une seules navette, bon Courage c’est la guerre
L’hôtel est correct pour quelqu’un qui souhaite rester à l’hôtel et encore…. L’hôtel est ancien… Ne vous faites pas avoir pour le All Exclusive.
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Alexandrine Laran5 days ago on Google4/5
(Translated by Google) Good stay, the meals are of good quality. The staff and animation team are very friendly. However, the cleanliness of the room and the bathroom leaves something to be desired. …
(Translated by Google) Good stay, the meals are of good quality. The staff and animation team are very friendly. However, the cleanliness of the room and the bathroom leaves something to be desired.
(Original)
Bon séjour, les repas sont de qualité. Le personnel et l'équipe d'animation sont très sympathiques. Par contre, la propreté de la chambre et de la salle de bain laisse à désirer.....
(Original)
Bon séjour, les repas sont de qualité. Le personnel et l'équipe d'animation sont très sympathiques. Par contre, la propreté de la chambre et de la salle de bain laisse à désirer.....
Trip typeFamily
Rooms2.0
Service5.0
Location5.0
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Djam ilaa week ago on Google1/5
(Translated by Google) Really borderline hotel! Having traveled everywhere I have never seen this elsewhere!
I'll start with the negatives …
I'll start with the negatives …
(Translated by Google) Really borderline hotel! Having traveled everywhere I have never seen this elsewhere!
I'll start with the negatives
- no reception on arrival and no porter service if you arrive in the evening, in addition, find your room (it can be far away and it is poorly lit in the evening)
- the room card beug often you are likely to have it changed several times.
-the cleaning of the rooms can be improved because it is limited! The bathroom is a disaster. Old faucets (rust is coming out of the shower head, I swear it's not a joke) and towels from the Middle Ages.
- cover of the middle ages that scratches!
- no drink in the fridge in the room when you arrive to welcome you.
- no trash can in the room only one in the bathroom.
- swimming pool not heated (it is frozen!!!) nor renewal of the water!! A real broth of culture!! A cata especially if you go there with your children. I find it shameful to pay for a non-existent service.
- you will have to give a deposit for pool towels (mdr) 100dirhams per towel.
- the drinks are really not good (apart from Pepsi Sprite) and served in coffee cups (super standard lol)
- a snack is offered to you (not good at all, very dry minced meat sandwiches or bread with raisins in the morning)
-lots of flies even in the unpleasant restaurant.
- 1 restaurant only (the darkoum is closed)
The only positive point: The meals are good.
Certainly often the same thing because no theme but it's good.
I was sincere in my words without abusing you can believe me I do not recommend this hotel.
-
(Original)
Hôtel vraiment limite ! Ayant voyager un peu partout je n'ai jamais vu ça ailleurs !
Je vais commencer par les points négatifs
- aucun accueil en arrivant et aucun service bagagiste si vous arrivez le soir en plus débrouillez vous pour trouver votre chambre (elle peux être loin et le soir c'est mal éclairer)
- la carte de la chambre beug souvent vous êtes susceptible de la faire changer plusieurs fois.
-le nettoyage des chambres peut être amélioré car c'est limite! La salle de bain est catastrophique. Robinetterie ancienne (de la rouille sort du pommeau de douche je vous jure c'est pas une blague) et serviettes du moyen âge.
- couverture du moyen âge qui gratte !
- pas de boisson dans le frigo de la chambre en arrivant pour vous accueillir.
- pas de poubelle dans la chambre seulement une dans la salle de bain.
- piscine non chauffer (elle est gelée !!!) ni renouvellement de l'eau !! Un vrai bouillon de culture !! Une cata surtout si vous y aller avec vos enfants. Je trouve ça honteux de payer un service inexistant.
- il vous faudra donner une caution pour les serviettes de piscine (mdr) 100dirhams par serviettes.
- les boissons sont vraiment pas bonnes (mis a part Pepsi Sprite) et servi dans des gobelets a café (super standing mdr)
- un goûter vous est proposée (pas bon du tout, des sandwichs viande hachée tout secs ou des pains au raisins du matin)
-enormement de mouche même au restaurant désagréable à souhait.
- 1 seul restaurant (le darkoum est fermée)
Le seul point positif : Les repas sont bons.
Certes souvent la même chose car pas de thème mais c'est bon.
J'ai été sincère dans mes propos sans abuser vous pouvez me croire je vous déconseille cet hôtel.
-
I'll start with the negatives
- no reception on arrival and no porter service if you arrive in the evening, in addition, find your room (it can be far away and it is poorly lit in the evening)
- the room card beug often you are likely to have it changed several times.
-the cleaning of the rooms can be improved because it is limited! The bathroom is a disaster. Old faucets (rust is coming out of the shower head, I swear it's not a joke) and towels from the Middle Ages.
- cover of the middle ages that scratches!
- no drink in the fridge in the room when you arrive to welcome you.
- no trash can in the room only one in the bathroom.
- swimming pool not heated (it is frozen!!!) nor renewal of the water!! A real broth of culture!! A cata especially if you go there with your children. I find it shameful to pay for a non-existent service.
- you will have to give a deposit for pool towels (mdr) 100dirhams per towel.
- the drinks are really not good (apart from Pepsi Sprite) and served in coffee cups (super standard lol)
- a snack is offered to you (not good at all, very dry minced meat sandwiches or bread with raisins in the morning)
-lots of flies even in the unpleasant restaurant.
- 1 restaurant only (the darkoum is closed)
The only positive point: The meals are good.
Certainly often the same thing because no theme but it's good.
I was sincere in my words without abusing you can believe me I do not recommend this hotel.
-
(Original)
Hôtel vraiment limite ! Ayant voyager un peu partout je n'ai jamais vu ça ailleurs !
Je vais commencer par les points négatifs
- aucun accueil en arrivant et aucun service bagagiste si vous arrivez le soir en plus débrouillez vous pour trouver votre chambre (elle peux être loin et le soir c'est mal éclairer)
- la carte de la chambre beug souvent vous êtes susceptible de la faire changer plusieurs fois.
-le nettoyage des chambres peut être amélioré car c'est limite! La salle de bain est catastrophique. Robinetterie ancienne (de la rouille sort du pommeau de douche je vous jure c'est pas une blague) et serviettes du moyen âge.
- couverture du moyen âge qui gratte !
- pas de boisson dans le frigo de la chambre en arrivant pour vous accueillir.
- pas de poubelle dans la chambre seulement une dans la salle de bain.
- piscine non chauffer (elle est gelée !!!) ni renouvellement de l'eau !! Un vrai bouillon de culture !! Une cata surtout si vous y aller avec vos enfants. Je trouve ça honteux de payer un service inexistant.
- il vous faudra donner une caution pour les serviettes de piscine (mdr) 100dirhams par serviettes.
- les boissons sont vraiment pas bonnes (mis a part Pepsi Sprite) et servi dans des gobelets a café (super standing mdr)
- un goûter vous est proposée (pas bon du tout, des sandwichs viande hachée tout secs ou des pains au raisins du matin)
-enormement de mouche même au restaurant désagréable à souhait.
- 1 seul restaurant (le darkoum est fermée)
Le seul point positif : Les repas sont bons.
Certes souvent la même chose car pas de thème mais c'est bon.
J'ai été sincère dans mes propos sans abuser vous pouvez me croire je vous déconseille cet hôtel.
-
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
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Read less
Ruth Alberola2 months ago on Google2/5
(Translated by Google) Not even know where to start...
BAD POINTS:
-Drink outside the hot buffet. …
BAD POINTS:
-Drink outside the hot buffet. …
(Translated by Google) Not even know where to start...
BAD POINTS:
-Drink outside the hot buffet.
-They wanted us to get a double room when we hired a family suite.
-The shower head didn't work and the cupboard doors almost fell on our heads twice because they weren't closed properly.
-The bus that takes you to the Medina is not free (€3 round trip p/p)
-We couldn't catch that bus on the way back because they had sold more tickets than they should have and we had to wait ONE HOUR with all the heat for the next one to arrive. The only solution that the scoundrels gave us (and because it arrived in an hour, if not the next who knows when)
-The sheets in the room were not changed in 9 days.
-IMPOSSIBLE to take a place in a hammock in the shade in the pool. People left towels, hats, books, whatever they felt like, on top of a hammock and that's how they "kept" it for hours without showing up.
-Lunch and dinner finish very soon. For Spanish foreigners like me, eating is too soon. And besides, there is only food at meal times. Between buffet and buffet the all inclusive is only for drinks at the bars.
-Impossible to get a table to have a drink at night when the children's entertainment has already started, there are very few and people who have dinner late don't even take one anymore.
-The pool closes at 7pm. The animation of this one at 5:00 p.m. or before has already finished.
POSITIVE POINTS:
-The staff in general quite friendly. They tried to solve your problems quickly and well.
-That there is the bus to go to the Medina seems great to me to save you what it would cost to go by taxi, although details still have to be polished to make it perfect.
-Great pools.
-The incredible food, I liked it a lot. All tasty, different, several things made at the moment, variety. Although there are little signs to know what each thing is, it is the only thing that fails me. Or to know if it's spicy or not 🤣
-The restaurant for meals is quite large, you never ran out of room. Highchairs for babies. Important.
-They only put food in the pool restaurant at noon. There is always a place to eat as it is always empty. There is little variety but eating next to the pool is quite good.
-The beautiful, large, well-kept hotel. I understand that the fountains are empty due to the drought, but the ones at the entrance to the pool and those of the Ryads would already be incredibly beautiful.
-The super cool ryads and the spacious and well decorated rooms. Big bathrooms. Built-in cabinets.
-Comfortable bed and thick and thin pillows. for your choice.
-The entertainment was not bad, they always played the same songs for the little children and then the entertainment for the adults began, something different every day. The truth is that we were only in two performances and they were not bad. I don't know they can rave about it because it's not the Cirque du Soleil, but it entertains you. And then disco.
-The "Tapas Bar" is subject to payment. Good mixed drinks for €6, although there are only a couple of brands per type of liquor. Also mojitos. Some cover loose but made who knows when.
And I could go both ways but... Too much bible already.
(Original)
No sé ni por dónde empezar...
PUNTOS NEGATIVOS:
-Bebida fuera del buffet caliente.
-Nos querían meter una habitación doble cuando nosotros contratamos una suite familiar.
-La alcachofa de la ducha no funcionaba y las puertas del armario empotrado casi se nos caen en la cabeza dos veces porque no estaban bien colladas.
-El bus que te lleva a la Medina no es gratuito (3€ ida/vuelta p/p)
-Dicho bus no lo pudimos coger a la vuelta porque habían vendido más tickets de los debidos y tuvimos que esperar UNA HORA con toda la calda que pegaba a que llegara el siguiente. La única solución que nos dieron los sinvergüenzas (y porque llegaba en una hora, sino el siguiente a saber cuando)
-Las sábanas de la habitación no se cambiaron en 9 días.
-IMPOSIBLE coger sitio en una hamaca a la sombra en la piscina. La gente dejaba toallas, gorras, libros, lo que le apetecía, encima de una hamaca y así es como la "guardaba" durante horas sin aparecer.
-Comida y cena acaban muy pronto. Para los guiris españoles como yo, demasiado pronto el comer. Y a parte solo hay comida en las horas de comida. Entre buffet y buffet el todo incluido es solo para bebidas en los bares.
-Imposible coger mesa para tomar algo por la noche cuando ya ha empezado la animación infantil, hay muy pocas y la gente que cena tarde ya no cogemos una ni de coña.
-La piscina se cierra a las 19h. La animación de ésta a las 17h o antes ya se ha acabado.
PUNTOS POSITIVOS:
-El personal en general bastante amable. Intentaban solucionarte los problemas rápido y bien.
-Que esté el bus para ir a la Medina me parece genial para ahorrarte lo que costaría ir en taxi, aunque todavía hay que pulir detalles para que sea perfecto.
-Las piscinas grandiosas.
-La comida increíble, a mi me gustó mucho. Todo sabroso, diferente, varias cosas hechas al momento, variedad. Aunque faltan cartelitos para saber que es cada cosa, es lo único que me falla. O para saber si es picante o no 🤣
-El restaurante de las comidas bastante grande, nunca te quedabas sin sitio. Tronas para bebés. Importante.
-Solo ponían comida en el restaurante de la piscina a mediodía. Siempre hay sitio para comer ya que siempre está vacío. Hay poca variedad pero por comer al lado de la pisci está bastante bien.
-El hotel precioso, grande, bien cuidado. Entiendo que las fuentes estén vacías por la sequía, pero encendidas las de la entrada a la piscina y las de los Ryads ya sería increiblemente bonito.
-Los ryads súper chulos y las habitaciones amplias y bien decoradas. Los baños grandes. Armarios empotrados.
-Cama cómoda y almohadas finas y gruesas. Para tu elección.
-La animación no estaba mal, siempre ponían las mismas canciones para los niños pequeños y después empezaba la animación para los adultos, cada día algo distinto. La verdad es que solo estuvimos en dos actuaciones y no estuvieron mal. No sé pueden tirar cohetes porque no es el circo del sol, pero te entretiene. Y después discoteca.
-El "Bar de Tapas" es de pago. Buenos cubatas por 6€ aunque solo hay un par de marcas por tipo de licor. También mojitos. Alguna tapa suelta pero hecha de a saber cuando.
Y podría seguir por los dos lados pero... Demasiada biblia ya.
BAD POINTS:
-Drink outside the hot buffet.
-They wanted us to get a double room when we hired a family suite.
-The shower head didn't work and the cupboard doors almost fell on our heads twice because they weren't closed properly.
-The bus that takes you to the Medina is not free (€3 round trip p/p)
-We couldn't catch that bus on the way back because they had sold more tickets than they should have and we had to wait ONE HOUR with all the heat for the next one to arrive. The only solution that the scoundrels gave us (and because it arrived in an hour, if not the next who knows when)
-The sheets in the room were not changed in 9 days.
-IMPOSSIBLE to take a place in a hammock in the shade in the pool. People left towels, hats, books, whatever they felt like, on top of a hammock and that's how they "kept" it for hours without showing up.
-Lunch and dinner finish very soon. For Spanish foreigners like me, eating is too soon. And besides, there is only food at meal times. Between buffet and buffet the all inclusive is only for drinks at the bars.
-Impossible to get a table to have a drink at night when the children's entertainment has already started, there are very few and people who have dinner late don't even take one anymore.
-The pool closes at 7pm. The animation of this one at 5:00 p.m. or before has already finished.
POSITIVE POINTS:
-The staff in general quite friendly. They tried to solve your problems quickly and well.
-That there is the bus to go to the Medina seems great to me to save you what it would cost to go by taxi, although details still have to be polished to make it perfect.
-Great pools.
-The incredible food, I liked it a lot. All tasty, different, several things made at the moment, variety. Although there are little signs to know what each thing is, it is the only thing that fails me. Or to know if it's spicy or not 🤣
-The restaurant for meals is quite large, you never ran out of room. Highchairs for babies. Important.
-They only put food in the pool restaurant at noon. There is always a place to eat as it is always empty. There is little variety but eating next to the pool is quite good.
-The beautiful, large, well-kept hotel. I understand that the fountains are empty due to the drought, but the ones at the entrance to the pool and those of the Ryads would already be incredibly beautiful.
-The super cool ryads and the spacious and well decorated rooms. Big bathrooms. Built-in cabinets.
-Comfortable bed and thick and thin pillows. for your choice.
-The entertainment was not bad, they always played the same songs for the little children and then the entertainment for the adults began, something different every day. The truth is that we were only in two performances and they were not bad. I don't know they can rave about it because it's not the Cirque du Soleil, but it entertains you. And then disco.
-The "Tapas Bar" is subject to payment. Good mixed drinks for €6, although there are only a couple of brands per type of liquor. Also mojitos. Some cover loose but made who knows when.
And I could go both ways but... Too much bible already.
(Original)
No sé ni por dónde empezar...
PUNTOS NEGATIVOS:
-Bebida fuera del buffet caliente.
-Nos querían meter una habitación doble cuando nosotros contratamos una suite familiar.
-La alcachofa de la ducha no funcionaba y las puertas del armario empotrado casi se nos caen en la cabeza dos veces porque no estaban bien colladas.
-El bus que te lleva a la Medina no es gratuito (3€ ida/vuelta p/p)
-Dicho bus no lo pudimos coger a la vuelta porque habían vendido más tickets de los debidos y tuvimos que esperar UNA HORA con toda la calda que pegaba a que llegara el siguiente. La única solución que nos dieron los sinvergüenzas (y porque llegaba en una hora, sino el siguiente a saber cuando)
-Las sábanas de la habitación no se cambiaron en 9 días.
-IMPOSIBLE coger sitio en una hamaca a la sombra en la piscina. La gente dejaba toallas, gorras, libros, lo que le apetecía, encima de una hamaca y así es como la "guardaba" durante horas sin aparecer.
-Comida y cena acaban muy pronto. Para los guiris españoles como yo, demasiado pronto el comer. Y a parte solo hay comida en las horas de comida. Entre buffet y buffet el todo incluido es solo para bebidas en los bares.
-Imposible coger mesa para tomar algo por la noche cuando ya ha empezado la animación infantil, hay muy pocas y la gente que cena tarde ya no cogemos una ni de coña.
-La piscina se cierra a las 19h. La animación de ésta a las 17h o antes ya se ha acabado.
PUNTOS POSITIVOS:
-El personal en general bastante amable. Intentaban solucionarte los problemas rápido y bien.
-Que esté el bus para ir a la Medina me parece genial para ahorrarte lo que costaría ir en taxi, aunque todavía hay que pulir detalles para que sea perfecto.
-Las piscinas grandiosas.
-La comida increíble, a mi me gustó mucho. Todo sabroso, diferente, varias cosas hechas al momento, variedad. Aunque faltan cartelitos para saber que es cada cosa, es lo único que me falla. O para saber si es picante o no 🤣
-El restaurante de las comidas bastante grande, nunca te quedabas sin sitio. Tronas para bebés. Importante.
-Solo ponían comida en el restaurante de la piscina a mediodía. Siempre hay sitio para comer ya que siempre está vacío. Hay poca variedad pero por comer al lado de la pisci está bastante bien.
-El hotel precioso, grande, bien cuidado. Entiendo que las fuentes estén vacías por la sequía, pero encendidas las de la entrada a la piscina y las de los Ryads ya sería increiblemente bonito.
-Los ryads súper chulos y las habitaciones amplias y bien decoradas. Los baños grandes. Armarios empotrados.
-Cama cómoda y almohadas finas y gruesas. Para tu elección.
-La animación no estaba mal, siempre ponían las mismas canciones para los niños pequeños y después empezaba la animación para los adultos, cada día algo distinto. La verdad es que solo estuvimos en dos actuaciones y no estuvieron mal. No sé pueden tirar cohetes porque no es el circo del sol, pero te entretiene. Y después discoteca.
-El "Bar de Tapas" es de pago. Buenos cubatas por 6€ aunque solo hay un par de marcas por tipo de licor. También mojitos. Alguna tapa suelta pero hecha de a saber cuando.
Y podría seguir por los dos lados pero... Demasiada biblia ya.
Trip typeVacation · Family
Rooms5.0
Service3.0
Location1.0
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Brahim Boultam3 months ago on Google5/5
(Translated by Google) When I read the recent negative reviews I almost canceled.
However, we went there anyway. We were room 708 and 704 …
However, we went there anyway. We were room 708 and 704 …
(Translated by Google) When I read the recent negative reviews I almost canceled.
However, we went there anyway. We were room 708 and 704
I sincerely think that those who criticize are those who have paid for a Renault rental but want to enjoy a Tesla instead.
It was a good stay!!!
2500€ for a family of 5 with flight and luggage 15 kg.
FYI in this period just the return flight is 6/700€ per person.
Ok it's not luxury as a hotel but considering the price it's very good.
Points +:
- nice welcome
- Very helpful cleaning ladies, especially a certain Zohra. very very nice
- restaurant with entirely homemade dishes
- cool kids animation
- super clean swimming pool
- clean room
- Air conditioning works perfectly
- €1.50 shuttle to go to town
-typical Moroccan dishes
- in the restaurant the waiters quickly clear the tables are always clean
Dots-:
- dishes a little repetitive in the restaurant
- drinks never served cold.
- 0 ice cubes for us when we ask
- music a bit loud at the pool during the entertainment
- a bit far from Marrakech
- in the evening it's a bit of a hassle it's always the same dances and the same show
- the gentleman at the bar in the evening (with his dangling shirt) is very unpleasant
- too much waste in the restaurant on the plates
- getting up and queuing for the drink is really annoying. Do as in Agadir where it is the servers who serve directly.
- the fruits are not good. Too bad for a country like Morocco…
- the tapas restaurant is closed all the time
Go there you will enjoy. Because it's really cheap. In Marrakech it is very very expensive elsewhere. If you want luxury go rent a Ryad but it's not the same price.
(Original)
Quand j’ai lu les avis négatifs récents j’ai failli annuler .
Cependant nous y sommes quand même yaller . Nous étions chambre 708 et 704
Je pense sincèrement que ceux qui critiquent sont ceux qui ont payés une location Renault mais qui veulent profiter d’une tesla à la place .
C’était un bon séjour !!!
2500€ pour une famille de 5 personnes avec vol et bagages 15 kilo.
Pour info dans cette période juste le vol aller retour c’est 6/700€ par personne.
Ok ce n’est pas le luxe comme hôtel mais vu le prix c’est très bien .
Points + :
- accueil sympa
- femmes de ménages très serviable surtout une certaine Zohra . Très très gentille
- restau avec plats entièrement fait maison
- animation pour enfants cool
- piscine ultra propre
- chambre propre
- Clim fonctionne parfaitement
- navette de 1,50€ pour aller en ville
-plats typiques marocains
- au restau les serveurs débarrassent très vite les tables sont toujours propre
Points -:
- plats un peu répétitifs au restau
- boissons jamais servies froides.
- 0 glaçons pour nous quand on demande
-musique un peu forte à la piscine pendant les animations
- un peu loin de Marrakech
- le soir c’est un peu galère c’est toujours les mêmes danses et même spectacle
- le monsieur au bar le soir ( avec sa chemise qui pendouille) est très désagréable
- trop de gaspillage au restau dans les assiettes
- se lever et faire la queue pour la boisson est vraiment chiant. Faire comme à Agadir où ce sont les serveurs qui servent directement.
- les fruits sont pas bons . Dommage pour un pays comme le Maroc …
- le restau tapas est tt le temps fermé
Allez y vous allez apprécier . Car c’est vraiment pas cher . À Marrakech c’est très très cher ailleurs . Si vous voulez du luxe allez louer un Ryad mais ce n’est pas le même prix .
However, we went there anyway. We were room 708 and 704
I sincerely think that those who criticize are those who have paid for a Renault rental but want to enjoy a Tesla instead.
It was a good stay!!!
2500€ for a family of 5 with flight and luggage 15 kg.
FYI in this period just the return flight is 6/700€ per person.
Ok it's not luxury as a hotel but considering the price it's very good.
Points +:
- nice welcome
- Very helpful cleaning ladies, especially a certain Zohra. very very nice
- restaurant with entirely homemade dishes
- cool kids animation
- super clean swimming pool
- clean room
- Air conditioning works perfectly
- €1.50 shuttle to go to town
-typical Moroccan dishes
- in the restaurant the waiters quickly clear the tables are always clean
Dots-:
- dishes a little repetitive in the restaurant
- drinks never served cold.
- 0 ice cubes for us when we ask
- music a bit loud at the pool during the entertainment
- a bit far from Marrakech
- in the evening it's a bit of a hassle it's always the same dances and the same show
- the gentleman at the bar in the evening (with his dangling shirt) is very unpleasant
- too much waste in the restaurant on the plates
- getting up and queuing for the drink is really annoying. Do as in Agadir where it is the servers who serve directly.
- the fruits are not good. Too bad for a country like Morocco…
- the tapas restaurant is closed all the time
Go there you will enjoy. Because it's really cheap. In Marrakech it is very very expensive elsewhere. If you want luxury go rent a Ryad but it's not the same price.
(Original)
Quand j’ai lu les avis négatifs récents j’ai failli annuler .
Cependant nous y sommes quand même yaller . Nous étions chambre 708 et 704
Je pense sincèrement que ceux qui critiquent sont ceux qui ont payés une location Renault mais qui veulent profiter d’une tesla à la place .
C’était un bon séjour !!!
2500€ pour une famille de 5 personnes avec vol et bagages 15 kilo.
Pour info dans cette période juste le vol aller retour c’est 6/700€ par personne.
Ok ce n’est pas le luxe comme hôtel mais vu le prix c’est très bien .
Points + :
- accueil sympa
- femmes de ménages très serviable surtout une certaine Zohra . Très très gentille
- restau avec plats entièrement fait maison
- animation pour enfants cool
- piscine ultra propre
- chambre propre
- Clim fonctionne parfaitement
- navette de 1,50€ pour aller en ville
-plats typiques marocains
- au restau les serveurs débarrassent très vite les tables sont toujours propre
Points -:
- plats un peu répétitifs au restau
- boissons jamais servies froides.
- 0 glaçons pour nous quand on demande
-musique un peu forte à la piscine pendant les animations
- un peu loin de Marrakech
- le soir c’est un peu galère c’est toujours les mêmes danses et même spectacle
- le monsieur au bar le soir ( avec sa chemise qui pendouille) est très désagréable
- trop de gaspillage au restau dans les assiettes
- se lever et faire la queue pour la boisson est vraiment chiant. Faire comme à Agadir où ce sont les serveurs qui servent directement.
- les fruits sont pas bons . Dommage pour un pays comme le Maroc …
- le restau tapas est tt le temps fermé
Allez y vous allez apprécier . Car c’est vraiment pas cher . À Marrakech c’est très très cher ailleurs . Si vous voulez du luxe allez louer un Ryad mais ce n’est pas le même prix .
Trip typeVacation
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Read less
Rajan Devil5 months ago on Google4/5
(Translated by Google) top staff, especially those in the indoor restaurant, the entertainers and hostess, as well as the activities provided to animate the place. the room very large, a beautiful terrace overlooking the pool, very quiet …
(Translated by Google) top staff, especially those in the indoor restaurant, the entertainers and hostess, as well as the activities provided to animate the place. the room very large, a beautiful terrace overlooking the pool, very quiet when there is no entertainment.
Didn't like · I usually take a lot on myself but this was too much!! bartender outside pool side, execrable, who dares to choose who to give plastic glasses for drinks or CARDBOARD glasses!!! amazing for a hotel of this size, and the worst glass the size of an espresso to put a cocktail, anything big.
ditto for the snack, or the different meals, I don't think they are well organized, the proof is in the different customers who complain, it's a shame because they can really make this place a haven of peace, but would say that paying a high price is no longer enough!
first day I saw someone to say that the telephone for the reception does not work, nobody came to fix it, I am not even talking about the shower where the pressure was really pitiful, fortunately we know how to manage with it the little we have, but really not worthy of a 4 star.
(Original)
personnel au top en particulier ceux du restaurant intérieur, les animateurs et animatrice , ainsi que les activités fournis pour animer le lieu. la chambre très grande, une belle terrasse avec vue sur piscine, très calme quand il n'y a pas d'animation.
N'a pas aimé · d'habitude je prend beaucoup sur moi mais là c'était trop!! barman à l'extérieur coté piscine, exécrable, qui ose choisir à qui donner des verre en plastique pour les boissons ou des verres en CARTON!!! hallucinant pour un hotel de cette envergure, et le pire des verres de la taille d'un expresso pour mettre un coktail , du grand n'importe quoi.
idem pour le gouter , ou les différents repas, je ne crois pas qu'ils soient bien organiser , la preuve en est des différents clients qui se plaignent, c'est dommage car ils peuvent vraiment faire de ce lieu un havre de paix, mais en dirait que le fait de payer un prix elevé ne suffit plus !
premier jour j'ai vu quelqu'un pour dire que le telephone pour la réception ne marche pas, personne n'est venu réparer, je parle meme pas de la douche où la pression faisait vraiment pitié, heureusement qu'on sait se débrouiller avec le peu qu'on a, mais vraiment pas digne d'un 4 étoiles.
Didn't like · I usually take a lot on myself but this was too much!! bartender outside pool side, execrable, who dares to choose who to give plastic glasses for drinks or CARDBOARD glasses!!! amazing for a hotel of this size, and the worst glass the size of an espresso to put a cocktail, anything big.
ditto for the snack, or the different meals, I don't think they are well organized, the proof is in the different customers who complain, it's a shame because they can really make this place a haven of peace, but would say that paying a high price is no longer enough!
first day I saw someone to say that the telephone for the reception does not work, nobody came to fix it, I am not even talking about the shower where the pressure was really pitiful, fortunately we know how to manage with it the little we have, but really not worthy of a 4 star.
(Original)
personnel au top en particulier ceux du restaurant intérieur, les animateurs et animatrice , ainsi que les activités fournis pour animer le lieu. la chambre très grande, une belle terrasse avec vue sur piscine, très calme quand il n'y a pas d'animation.
N'a pas aimé · d'habitude je prend beaucoup sur moi mais là c'était trop!! barman à l'extérieur coté piscine, exécrable, qui ose choisir à qui donner des verre en plastique pour les boissons ou des verres en CARTON!!! hallucinant pour un hotel de cette envergure, et le pire des verres de la taille d'un expresso pour mettre un coktail , du grand n'importe quoi.
idem pour le gouter , ou les différents repas, je ne crois pas qu'ils soient bien organiser , la preuve en est des différents clients qui se plaignent, c'est dommage car ils peuvent vraiment faire de ce lieu un havre de paix, mais en dirait que le fait de payer un prix elevé ne suffit plus !
premier jour j'ai vu quelqu'un pour dire que le telephone pour la réception ne marche pas, personne n'est venu réparer, je parle meme pas de la douche où la pression faisait vraiment pitié, heureusement qu'on sait se débrouiller avec le peu qu'on a, mais vraiment pas digne d'un 4 étoiles.
Trip typeVacation · Family
Rooms5.0
Service4.0
Location5.0
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Jean Luc LABARRE2 weeks ago on Google2/5
(Translated by Google) When I read the previous reviews, I feel like I'm living on another planet. I'll start with the positives, which will be pretty quick.
Arrival around 9 p.m. at the hotel, welcome by the staff (!) very quick, not to …
Arrival around 9 p.m. at the hotel, welcome by the staff (!) very quick, not to …
(Translated by Google) When I read the previous reviews, I feel like I'm living on another planet. I'll start with the positives, which will be pretty quick.
Arrival around 9 p.m. at the hotel, welcome by the staff (!) very quick, not to say insignificant, we contented ourselves with directing ourselves to the handing over of the room cards. no accompaniment in the room, just a direction to take.
Very spacious room with very good bedding. We had 2 bedrooms. the concern is that to enter the said room, our card did not work, 3 return trips made before we were finally given a key to enter. In the room, telephone does not work (therefore impossible to contact the reception and therefore no other solution than to go there) Impossible to open the safe, despite several complaints and 3 visits, safe has never worked, TV deprogrammed, leak of plenty of water in the shower....
Meals very average and repetitive. Tapas bar closed, Darkoum restaurant also closed... Hotel located 30 minutes by car from the center of Marrakech, nothing around. Shuttle to book the day before and quickly full, in short, avoid this hotel !!!!
(Original)
Lorsque je lis les avis précédents, j ai l impression de vivre sur une autre planète. Je vais commencer par les points positifs, ce qui sera assez rapide.
Arrivée vers 21h à l hôtel, accueil par le personnel (!) très rapide pour ne pas dire insignifiant, nous contentant de nous diriger vers la remise des carte des chambres. aucun accompagnement en chambre, simplement une direction à prendre.
Chambre très spacieuse avec une très bonne literie. Nous avions 2 chambres. le souci est que pour entrer dans la dite chambre, notre carte ne fonctionnait pas, 3 aller retour effectués avant qu'on finisse par nous donner une clé pour entrer. Dans la chambre, téléphone ne fonctionne pas ( donc impossible de joindre la réception et donc pas d autre solution que de s y rendre ) Impossible d ouvrir le coffre, malgré plusieurs reclamations et 3 visites, coffre n a jamais marché, TV déprogrammé, , fuite d eau importante au niveau de la douche....
Repas trés moyen et répétitifs. Bar à Tapas fermé, restaurant le Darkoum egalement fermé... Hôtel se trouvant à 30 minutes en voiture du centre de Marrakech, rien aux alentours. Navette à reserver la veille et vite complète, en résumé, fuyez cet hôtel !!!!
Arrival around 9 p.m. at the hotel, welcome by the staff (!) very quick, not to say insignificant, we contented ourselves with directing ourselves to the handing over of the room cards. no accompaniment in the room, just a direction to take.
Very spacious room with very good bedding. We had 2 bedrooms. the concern is that to enter the said room, our card did not work, 3 return trips made before we were finally given a key to enter. In the room, telephone does not work (therefore impossible to contact the reception and therefore no other solution than to go there) Impossible to open the safe, despite several complaints and 3 visits, safe has never worked, TV deprogrammed, leak of plenty of water in the shower....
Meals very average and repetitive. Tapas bar closed, Darkoum restaurant also closed... Hotel located 30 minutes by car from the center of Marrakech, nothing around. Shuttle to book the day before and quickly full, in short, avoid this hotel !!!!
(Original)
Lorsque je lis les avis précédents, j ai l impression de vivre sur une autre planète. Je vais commencer par les points positifs, ce qui sera assez rapide.
Arrivée vers 21h à l hôtel, accueil par le personnel (!) très rapide pour ne pas dire insignifiant, nous contentant de nous diriger vers la remise des carte des chambres. aucun accompagnement en chambre, simplement une direction à prendre.
Chambre très spacieuse avec une très bonne literie. Nous avions 2 chambres. le souci est que pour entrer dans la dite chambre, notre carte ne fonctionnait pas, 3 aller retour effectués avant qu'on finisse par nous donner une clé pour entrer. Dans la chambre, téléphone ne fonctionne pas ( donc impossible de joindre la réception et donc pas d autre solution que de s y rendre ) Impossible d ouvrir le coffre, malgré plusieurs reclamations et 3 visites, coffre n a jamais marché, TV déprogrammé, , fuite d eau importante au niveau de la douche....
Repas trés moyen et répétitifs. Bar à Tapas fermé, restaurant le Darkoum egalement fermé... Hôtel se trouvant à 30 minutes en voiture du centre de Marrakech, rien aux alentours. Navette à reserver la veille et vite complète, en résumé, fuyez cet hôtel !!!!
Trip typeFriends
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Amira Raniaa month ago on Google2/5
(Translated by Google) Hello, we stayed there the penultimate week of July, my husband and 3 children aged 10, 8 and 1. We were lucky to have a nice room in a good location, unlike my in-laws who spent their time at reception. The big …
(Translated by Google) Hello, we stayed there the penultimate week of July, my husband and 3 children aged 10, 8 and 1. We were lucky to have a nice room in a good location, unlike my in-laws who spent their time at reception. The big downside of this hotel is the super unpleasant bar staff, no very hasty smiles, and for the children they are invisible even after 3 hours queuing for an unfortunate little plastic glass barely filled. It is shameful! Mr the hotel manager do something fire them they don't like their job apparently!! Otherwise a big congratulations to the entertainment team to the restaurant staff who, despite being overwhelmed, remain adorable with the customers! It's very beautiful but I won't be back, bad atmosphere, bad climate, we feel like we're begging for drinks, strangely for those who drink alcohol, there's no fuss, we serve them with a smile pffff no comment
(Original)
Bonjour, nous y avons séjourné l’avant dernière semaine de juillet, mon mari ainsi que 3 enfants de 10, 8 et 1 an. Nous avons eu de la chance belle chambre bien situé, contrairement à mes beaux parents qui ont passé leur temps à la réception. Le gros bémol de cet hôtel c’est le personnel des bars super désagréable aucun sourire très expéditif, et pour les enfants ils sont invisibles mêmes après 3h à faire la file pour un malheureux petit verre en plastique à peine rempli. C’est honteux! Mr le directeur de l’hôtel faites quelque chose virez les ils aiment pas leur travail apparemment!! Sinon un grd bravo à l’équipe d’animation aux personnel du restaurant qui eux bien qu’ils soient débordés restent adorable avec les clients! C’est très beau mais je ne reviendrai pas, mauvaise ambiance, mauvais climat on a l’impression de mendier les boissons, bizarrement pour ceux qui boivent de l’alcool y’a pas de chichi on les sert avec le sourire pffff no coment
(Original)
Bonjour, nous y avons séjourné l’avant dernière semaine de juillet, mon mari ainsi que 3 enfants de 10, 8 et 1 an. Nous avons eu de la chance belle chambre bien situé, contrairement à mes beaux parents qui ont passé leur temps à la réception. Le gros bémol de cet hôtel c’est le personnel des bars super désagréable aucun sourire très expéditif, et pour les enfants ils sont invisibles mêmes après 3h à faire la file pour un malheureux petit verre en plastique à peine rempli. C’est honteux! Mr le directeur de l’hôtel faites quelque chose virez les ils aiment pas leur travail apparemment!! Sinon un grd bravo à l’équipe d’animation aux personnel du restaurant qui eux bien qu’ils soient débordés restent adorable avec les clients! C’est très beau mais je ne reviendrai pas, mauvaise ambiance, mauvais climat on a l’impression de mendier les boissons, bizarrement pour ceux qui boivent de l’alcool y’a pas de chichi on les sert avec le sourire pffff no coment
Trip typeFamily
Rooms4.0
Service3.0
Location3.0
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aida T2 weeks ago on Google5/5
(Translated by Google) Currently in this hotel, here is my experience:
What more could you ask for when you paid €399 /pers flight/hotel/all inclusive on a discount site! …
What more could you ask for when you paid €399 /pers flight/hotel/all inclusive on a discount site! …
(Translated by Google) Currently in this hotel, here is my experience:
What more could you ask for when you paid €399 /pers flight/hotel/all inclusive on a discount site!
The hotel is very pretty, beautiful architecture, beautiful green spaces with trees (olive trees, palm trees).
The pools are very spacious although not heated, you get used to the temperature quite quickly given the climate.
The rooms are in small one-storey riad-style buildings.
These small buildings are well spaced from each other.
Regarding the Mondial Tourisme entertainment team, it is very professional, dynamic and smiling.
The catering on the basis of a large buffet with Western and Moroccan flavors does the job perfectly (msemen and homemade pancakes in the morning, mint tea, bottle of water available all day).
Of course, we do not find the standard of a European 4 star but it is normal, we are in Morocco where we spent 400€ per person per week!
in summary, you can spend a very pleasant week there, the receptionists and maintenance staff are very friendly and responsive.
the shuttle at 1.50€ per trip and per person is a real asset to get to the city center, 20/25 minutes from there depending on traffic.
(Original)
Actuellement au sein de cet hôtel, voici mon expérience:
Que demander de plus quand on a payé 399€ /pers vol/hotel/all inclusive sur un site discount!
L’hôtel est très joli, belle architecture, de beaux espaces verts bien arborés ( oliviers, palmiers) .
Les piscines sont très spacieuses bien que non chauffées, on s’habitue assez vite à la température vu le climat.
Les chambres sont dans de petits bâtiments d’un étage seulement de style riad.
Ces petits bâtiments sont bien espacées les uns des autres.
Concernant l’équipe d’animation Mondial tourisme, elle est très professionnelle, dynamique et souriante.
La restauration sur la base d’un grand buffet aux saveurs occidentales et marocaines fait tout à fait le job ( msemen et pancakes maisons le matin , thé à la menthe , bouteille d’eau à disposition toute la journée ) .
Biensur, on ne retrouve pas les standard d’un 4 étoiles européen mais c’est bien normal, nous sommes au maroc où nous avons dépensé 400€ par personne par semaine!
en résumé, on peut y passer une semaine tout à fait agréable, les réceptionnistes et personnel de maintenance sont très sympas et réactifs.
la navette a 1,50€ par trajet et par personne est un vrai atout pour se rendre au centre ville, a 20/25 minutes de la en fonction du trafic.
What more could you ask for when you paid €399 /pers flight/hotel/all inclusive on a discount site!
The hotel is very pretty, beautiful architecture, beautiful green spaces with trees (olive trees, palm trees).
The pools are very spacious although not heated, you get used to the temperature quite quickly given the climate.
The rooms are in small one-storey riad-style buildings.
These small buildings are well spaced from each other.
Regarding the Mondial Tourisme entertainment team, it is very professional, dynamic and smiling.
The catering on the basis of a large buffet with Western and Moroccan flavors does the job perfectly (msemen and homemade pancakes in the morning, mint tea, bottle of water available all day).
Of course, we do not find the standard of a European 4 star but it is normal, we are in Morocco where we spent 400€ per person per week!
in summary, you can spend a very pleasant week there, the receptionists and maintenance staff are very friendly and responsive.
the shuttle at 1.50€ per trip and per person is a real asset to get to the city center, 20/25 minutes from there depending on traffic.
(Original)
Actuellement au sein de cet hôtel, voici mon expérience:
Que demander de plus quand on a payé 399€ /pers vol/hotel/all inclusive sur un site discount!
L’hôtel est très joli, belle architecture, de beaux espaces verts bien arborés ( oliviers, palmiers) .
Les piscines sont très spacieuses bien que non chauffées, on s’habitue assez vite à la température vu le climat.
Les chambres sont dans de petits bâtiments d’un étage seulement de style riad.
Ces petits bâtiments sont bien espacées les uns des autres.
Concernant l’équipe d’animation Mondial tourisme, elle est très professionnelle, dynamique et souriante.
La restauration sur la base d’un grand buffet aux saveurs occidentales et marocaines fait tout à fait le job ( msemen et pancakes maisons le matin , thé à la menthe , bouteille d’eau à disposition toute la journée ) .
Biensur, on ne retrouve pas les standard d’un 4 étoiles européen mais c’est bien normal, nous sommes au maroc où nous avons dépensé 400€ par personne par semaine!
en résumé, on peut y passer une semaine tout à fait agréable, les réceptionnistes et personnel de maintenance sont très sympas et réactifs.
la navette a 1,50€ par trajet et par personne est un vrai atout pour se rendre au centre ville, a 20/25 minutes de la en fonction du trafic.
Trip typeFriends
Rooms4.0
Service4.0
Location3.0
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Itziar Lopez3 months ago on Google1/5
(Translated by Google) Horrible, I do not recommend, in fact if I can cancel we will leave before. Seedy, horrible heat in the common spaces, low quality food. We just arrived and they tell me that the bus back from Marrakech for tomorrow …
(Translated by Google) Horrible, I do not recommend, in fact if I can cancel we will leave before. Seedy, horrible heat in the common spaces, low quality food. We just arrived and they tell me that the bus back from Marrakech for tomorrow is already full... that we take two taxis... seriously? A hotel so far from the center has to provide the connection service with the center yes or yes.
I'm going to order a mojito, and it turns out that the Rum has also run out, the girls wait for the discotheque that they announce at 10:30 p.m. and there nothing, and nobody says anything...
Come on, nonsense.
And the reception girls are not nice.
We come from spending 10 days in the country (desert, south, Essaouira, Fez...) and the worst treatment and service we have received.
(Original)
Horrible, no recomiendo, de hecho si puedo cancelar nos iremos antes. Cutre, un calor horrible en los espacios comunes, comida de baja calidad. Acabamos de llegar y me dicen que el autobus de vuelta de Marrakech para mañana ya está lleno... que nos cojamos dos taxis... en serio? Un hotel tan lejos del centro tiene que dar el servicio de conexión con el centro sí o sí.
Voy a pedir un mojito, y resulta que también se ha acabado nel Ron, las niñas esperan la discoteca que anuncian a las 22.30 y allí nada, y nadie dice nada...
Vamos, un despropósito.
Y las chicas de recepción nada simpáticas.
Venimos de pasar 10 días por el país ( desierto, sur, Essaouira, Fez..) y el peor trato y servicio que hemos recibido.
I'm going to order a mojito, and it turns out that the Rum has also run out, the girls wait for the discotheque that they announce at 10:30 p.m. and there nothing, and nobody says anything...
Come on, nonsense.
And the reception girls are not nice.
We come from spending 10 days in the country (desert, south, Essaouira, Fez...) and the worst treatment and service we have received.
(Original)
Horrible, no recomiendo, de hecho si puedo cancelar nos iremos antes. Cutre, un calor horrible en los espacios comunes, comida de baja calidad. Acabamos de llegar y me dicen que el autobus de vuelta de Marrakech para mañana ya está lleno... que nos cojamos dos taxis... en serio? Un hotel tan lejos del centro tiene que dar el servicio de conexión con el centro sí o sí.
Voy a pedir un mojito, y resulta que también se ha acabado nel Ron, las niñas esperan la discoteca que anuncian a las 22.30 y allí nada, y nadie dice nada...
Vamos, un despropósito.
Y las chicas de recepción nada simpáticas.
Venimos de pasar 10 días por el país ( desierto, sur, Essaouira, Fez..) y el peor trato y servicio que hemos recibido.
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
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Nawel Nawela month ago on Google4/5
(Translated by Google) Very good hotel in general, the rooms are well laid out and the air conditioning works perfectly and it's the same for the shower, the swimming pool is top and the restaurant also there is a choice the only downside …
(Translated by Google) Very good hotel in general, the rooms are well laid out and the air conditioning works perfectly and it's the same for the shower, the swimming pool is top and the restaurant also there is a choice the only downside of the restaurant is the juice dispenser because they have a chemical aftertaste and are too sweet otherwise the rest of the drinks everything pepsi, mirinda etc everything is perfect
And especially special mention to the animation! The animators are all top notch including Amal, Yassine, Joseph, Warit and all the others there is not one who was not on top, they are smiling, friendly, they put you at ease and are excellent dancers and it shows that they love what they do! Without them the hotel which is, in itself very good of course, would not be at all the same because it is the atmosphere that is everything in my opinion and they really add life to this magnificent hotel, without them I would not have not spent the same holidays that's clear and clean again congratulations and thanks to them
(Original)
Très bon hôtel en général, les chambres sont bien agencées et la Clim fonctionne parfaitement et c’est pareil pour la douche , la piscine est top et le restaurant aussi il y a du choix le seul bémol du restaurant est le distributeur de jus car ils ont un arrière goût chimique et sont trop sucrée sinon le reste des boissons tout ce qui est pepsi, mirinda etc tout est parfait
Et surtout mention spéciale à l’animation ! Les animateurs sont tous au top notamment Amal, Yassine, Joseph, Warit et tout les autres y’en a pas un qui n’était pas au top, ils sont souriant, avenant, ils mettent à l’aise et sont d’excellent danseurs et ça se voit qu’ils aiment ce qu’ils font ! Sans eux l’hôtel qui est, en soi très bien certes, ne serait pas du tout pareil car c’est l’ambiance qui fait tout selon moi et ils ajoutent vraiment de la vie à ce magnifique hôtel, sans eux je n’aurai pas passée les mêmes vacances ça c’est clair et net encore bravo et merci à eux
And especially special mention to the animation! The animators are all top notch including Amal, Yassine, Joseph, Warit and all the others there is not one who was not on top, they are smiling, friendly, they put you at ease and are excellent dancers and it shows that they love what they do! Without them the hotel which is, in itself very good of course, would not be at all the same because it is the atmosphere that is everything in my opinion and they really add life to this magnificent hotel, without them I would not have not spent the same holidays that's clear and clean again congratulations and thanks to them
(Original)
Très bon hôtel en général, les chambres sont bien agencées et la Clim fonctionne parfaitement et c’est pareil pour la douche , la piscine est top et le restaurant aussi il y a du choix le seul bémol du restaurant est le distributeur de jus car ils ont un arrière goût chimique et sont trop sucrée sinon le reste des boissons tout ce qui est pepsi, mirinda etc tout est parfait
Et surtout mention spéciale à l’animation ! Les animateurs sont tous au top notamment Amal, Yassine, Joseph, Warit et tout les autres y’en a pas un qui n’était pas au top, ils sont souriant, avenant, ils mettent à l’aise et sont d’excellent danseurs et ça se voit qu’ils aiment ce qu’ils font ! Sans eux l’hôtel qui est, en soi très bien certes, ne serait pas du tout pareil car c’est l’ambiance qui fait tout selon moi et ils ajoutent vraiment de la vie à ce magnifique hôtel, sans eux je n’aurai pas passée les mêmes vacances ça c’est clair et net encore bravo et merci à eux
Trip typeVacation
Rooms5.0
Service4.0
Location3.0
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liza loubradoua month ago on Google5/5
(Translated by Google) Very good stay spent in this hotel !!
The place is just beautiful. There are many advantages including:
- venue …
The place is just beautiful. There are many advantages including:
- venue …
(Translated by Google) Very good stay spent in this hotel !!
The place is just beautiful. There are many advantages including:
- venue
- huge swimming pool
- very warm and welcoming team
- hygiene is impeccable / spacious room!
- choice vary when catering
The only small point that could be negative is that the hotel is not in Marrakech itself but 20min by car and that the bus service at the hotel does not have enough time slots (3 in the morning / 3 in the evening it seems to me ).
Apart from this detail, I strongly recommend this hotel to be able to visit Marrakech and its surroundings!
(Original)
Très bon séjour passer au sein de cet hotel !!
Le lieux est juste magnifique. Il y’a de très nombreux avantages notamment :
- lieu
- piscine immense
- équipe très chaleureuse et accueillante
- l’hygiène est impeccable / chambre spacieuse !
- choix varier quand à la restauration
Le seul petit point qui pourrait être négatif est que l’hôtel n’est pas dans Marrakech même mais à 20min en voiture et que le service de bus à l’hôtel ne présente pas assez de plage horaire ( 3 le matin / 3 le soir il me semble ).
Mise à part ce détail, je vous recommande fortement cet hotel pour pouvoir visiter Marrakech et ses alentours !
The place is just beautiful. There are many advantages including:
- venue
- huge swimming pool
- very warm and welcoming team
- hygiene is impeccable / spacious room!
- choice vary when catering
The only small point that could be negative is that the hotel is not in Marrakech itself but 20min by car and that the bus service at the hotel does not have enough time slots (3 in the morning / 3 in the evening it seems to me ).
Apart from this detail, I strongly recommend this hotel to be able to visit Marrakech and its surroundings!
(Original)
Très bon séjour passer au sein de cet hotel !!
Le lieux est juste magnifique. Il y’a de très nombreux avantages notamment :
- lieu
- piscine immense
- équipe très chaleureuse et accueillante
- l’hygiène est impeccable / chambre spacieuse !
- choix varier quand à la restauration
Le seul petit point qui pourrait être négatif est que l’hôtel n’est pas dans Marrakech même mais à 20min en voiture et que le service de bus à l’hôtel ne présente pas assez de plage horaire ( 3 le matin / 3 le soir il me semble ).
Mise à part ce détail, je vous recommande fortement cet hotel pour pouvoir visiter Marrakech et ses alentours !
Trip typeVacation
Rooms5.0
Service5.0
Location3.0
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romss sifi4 months ago on Google5/5
(Translated by Google) Stay at the top within the Ryad
Hostesses very welcoming and smiling.
Very beautiful and modern hotel, spacious room with comfortable bedding and …
Hostesses very welcoming and smiling.
Very beautiful and modern hotel, spacious room with comfortable bedding and …
(Translated by Google) Stay at the top within the Ryad
Hostesses very welcoming and smiling.
Very beautiful and modern hotel, spacious room with comfortable bedding and essential point equipped with air conditioning.
Let's move on to the personal which is more than great.
An animation team at the top nod to chinwiii, Youssef, Momo and Simon. Big heart heart on you.
A special mention for Asma endowed with great kindness and as well as Fedoua and Amel for top entertainment.
We also thank all the cooks and waiters and in particular Aziz who has long brightened up our meals.
Thank you for all we will be back
Romayssa and Christina
(Original)
Séjour au top au sein du Ryad
Hôtesses de l’accueil très accueillants et souriants.
Hôtel très beau et moderne, chambre spacieuse literie confortable et point essentiel équipé de la climatisation.
Passons aux personnels qui est plus que formidable.
Une équipe d’animation au top clin d’œil à chinwiii, Youssef, Momo et Simon. Gros coeur coeur sur vous.
Une mention spéciale pour Asma doté d’une grande gentillesse et ainsi qu’à Fedoua et Amel pour des animations au top.
On remercie également tous les cuisiniers et serveurs et en particulier Aziz qui a longuement égayés nos repas.
Merci pour tous on reviendra
Romayssa et Christina
Hostesses very welcoming and smiling.
Very beautiful and modern hotel, spacious room with comfortable bedding and essential point equipped with air conditioning.
Let's move on to the personal which is more than great.
An animation team at the top nod to chinwiii, Youssef, Momo and Simon. Big heart heart on you.
A special mention for Asma endowed with great kindness and as well as Fedoua and Amel for top entertainment.
We also thank all the cooks and waiters and in particular Aziz who has long brightened up our meals.
Thank you for all we will be back
Romayssa and Christina
(Original)
Séjour au top au sein du Ryad
Hôtesses de l’accueil très accueillants et souriants.
Hôtel très beau et moderne, chambre spacieuse literie confortable et point essentiel équipé de la climatisation.
Passons aux personnels qui est plus que formidable.
Une équipe d’animation au top clin d’œil à chinwiii, Youssef, Momo et Simon. Gros coeur coeur sur vous.
Une mention spéciale pour Asma doté d’une grande gentillesse et ainsi qu’à Fedoua et Amel pour des animations au top.
On remercie également tous les cuisiniers et serveurs et en particulier Aziz qui a longuement égayés nos repas.
Merci pour tous on reviendra
Romayssa et Christina
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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florine malhommea month ago on Google5/5
(Translated by Google) Stay from September 4 to September 11.
Well maintained hotel, clean room.
Very welcoming staff especially the very smiling bar staff Mohamed and Ahmed. …
Well maintained hotel, clean room.
Very welcoming staff especially the very smiling bar staff Mohamed and Ahmed. …
(Translated by Google) Stay from September 4 to September 11.
Well maintained hotel, clean room.
Very welcoming staff especially the very smiling bar staff Mohamed and Ahmed.
Varied catering lots of choice Said is very nice.
Amir the benevolent security guard.
Khalid nurse at the top.
And above all the main entertainment level, special mention to our darling Warit who is very smiling, friendly and does not hesitate to involve us.
I recommend this hotel +++
(Original)
Séjour du 4 septembre au 11 septembre.
Hôtel bien entretenu, chambre propre.
Personnel très accueillant surtout le personnel du bar très souriant Mohamed et Ahmed.
Restauration variée beaucoup de choix Saïd est très gentil.
Amir l'agent de sécurité bienveillant.
Khalid infirmier au top.
Et surtout le principal niveau annimation mention spéciale à notre chouchou Warit qui est très souriant, avenant et n'hésite pas nous faire participer.
Je recommande cet hôtel +++
Well maintained hotel, clean room.
Very welcoming staff especially the very smiling bar staff Mohamed and Ahmed.
Varied catering lots of choice Said is very nice.
Amir the benevolent security guard.
Khalid nurse at the top.
And above all the main entertainment level, special mention to our darling Warit who is very smiling, friendly and does not hesitate to involve us.
I recommend this hotel +++
(Original)
Séjour du 4 septembre au 11 septembre.
Hôtel bien entretenu, chambre propre.
Personnel très accueillant surtout le personnel du bar très souriant Mohamed et Ahmed.
Restauration variée beaucoup de choix Saïd est très gentil.
Amir l'agent de sécurité bienveillant.
Khalid infirmier au top.
Et surtout le principal niveau annimation mention spéciale à notre chouchou Warit qui est très souriant, avenant et n'hésite pas nous faire participer.
Je recommande cet hôtel +++
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Taiyeb Lamdouar3 months ago on Google5/5
(Translated by Google) Magnificent hotel with magnificent rooms with bath and shower overlooking the swimming pool. Super nice and professional employees. And above all a crazy entertainment team with a BIG wink for Salma, Amal, Yassine and …
(Translated by Google) Magnificent hotel with magnificent rooms with bath and shower overlooking the swimming pool. Super nice and professional employees. And above all a crazy entertainment team with a BIG wink for Salma, Amal, Yassine and their chef Momo 🙏♥️
(Original)
Hôtel Magnifique avec de magnifiques chambres avec baignoire et douche vue piscine. Des employés supers agréables et professionnels. Et surtout une équipe d'animation de folie avec GROS clin d'œil pour Salma, Amal, Yassine et leur chef Momo 🙏♥️
(Original)
Hôtel Magnifique avec de magnifiques chambres avec baignoire et douche vue piscine. Des employés supers agréables et professionnels. Et surtout une équipe d'animation de folie avec GROS clin d'œil pour Salma, Amal, Yassine et leur chef Momo 🙏♥️
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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moh bela month ago on Google3/5
(Translated by Google) hotel is nice except when I arrive I am asked to pay a fee? a first, the animation remains weak despite the enthusiasm of the animators paying at least (for example bringing back groups outside or dancers as some …
(Translated by Google) hotel is nice except when I arrive I am asked to pay a fee? a first, the animation remains weak despite the enthusiasm of the animators paying at least (for example bringing back groups outside or dancers as some holiday groups do) reception room no air conditioning the rooms require a little maintenance fridge air conditioning TV ect ... would not be negligible) with my children we were separated from a room despite our complaint (we made do with it)
the swimming pool is very good (too bad alcohol at will in front of the dangerous swimming pool)
otherwise the food is varied well (provide smecta) provides efficient service
in the rooms it remains calm very well for this rest
gym lacks a weight machine (please repair the treadmills but there is air conditioning) after all it remains correct
(Original)
hôtel est sympas sauf a l arriver on ma demander de payes des frais ? une premier , l animation reste faible malgré l enthousiasme des animateurs payer au minimum ( par exemple ramener des groupes extérieur ou danseuse comme le font certain groupe de vacance ) salle de réception pas climatisation les chambres demande un petit entretien frigo clim TV ect ...ne serait pas négligeable ) avec mes enfants nous étions sépares d une chambre malgré notre reclamation (on a fait avec)
la piscine est très bien (dommage alcool a volonté devant la piscine dangeureux )
sinon la nourriture est varié bien ( prévoir du smecta )proppe le service efficace
ds la chambres sa reste calme très bien pour ce reposer
salle de sport manque de machine de poids (merci de réparer les tapis de course mais il ya la clim ) après ds l ensemble cela reste correct
the swimming pool is very good (too bad alcohol at will in front of the dangerous swimming pool)
otherwise the food is varied well (provide smecta) provides efficient service
in the rooms it remains calm very well for this rest
gym lacks a weight machine (please repair the treadmills but there is air conditioning) after all it remains correct
(Original)
hôtel est sympas sauf a l arriver on ma demander de payes des frais ? une premier , l animation reste faible malgré l enthousiasme des animateurs payer au minimum ( par exemple ramener des groupes extérieur ou danseuse comme le font certain groupe de vacance ) salle de réception pas climatisation les chambres demande un petit entretien frigo clim TV ect ...ne serait pas négligeable ) avec mes enfants nous étions sépares d une chambre malgré notre reclamation (on a fait avec)
la piscine est très bien (dommage alcool a volonté devant la piscine dangeureux )
sinon la nourriture est varié bien ( prévoir du smecta )proppe le service efficace
ds la chambres sa reste calme très bien pour ce reposer
salle de sport manque de machine de poids (merci de réparer les tapis de course mais il ya la clim ) après ds l ensemble cela reste correct
Trip typeFamily
Rooms3.0
Service3.0
Location3.0
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Sandrine Decauxa month ago on Google5/5
(Translated by Google) Very good stay hotel staff very welcoming, attentive and caring especially the security guard Amir, Khalid (nurse), Mohammed and Ahmed from the bar, Saïd from the restaurant and without forgetting our favorite host …
(Translated by Google) Very good stay hotel staff very welcoming, attentive and caring especially the security guard Amir, Khalid (nurse), Mohammed and Ahmed from the bar, Saïd from the restaurant and without forgetting our favorite host Warit very kind, smiling and very personable.
I recommend this hotel
(Original)
Très bon séjour personnel de l'hôtel très accueillant, à l'écoute et bienveillant surtout l'agent de sécurité Amir, Khalid (infirmier), Mohammed et Ahmed du bar, Saïd du restaurant et sans oublier notre chouchou Warit animateur très gentil, souriant et très avenant.
Je conseille cet hôtel
I recommend this hotel
(Original)
Très bon séjour personnel de l'hôtel très accueillant, à l'écoute et bienveillant surtout l'agent de sécurité Amir, Khalid (infirmier), Mohammed et Ahmed du bar, Saïd du restaurant et sans oublier notre chouchou Warit animateur très gentil, souriant et très avenant.
Je conseille cet hôtel
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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jacques baudoncourt3 months ago on Google3/5
(Translated by Google) Good stay 3rd week of July 2022, hotel very far from the Medina and the center of Marrakech, the 17 pl shuttle is always full and without air conditioning. Ex only one departure at 6 p.m. and a return at 11 p.m. …
(Translated by Google) Good stay 3rd week of July 2022, hotel very far from the Medina and the center of Marrakech, the 17 pl shuttle is always full and without air conditioning. Ex only one departure at 6 p.m. and a return at 11 p.m. freedom more than 1km from the main square, so always take a taxi. The drinks in the glasses are always hot, never cold, the friendly entertainment team, the competent and smiling representative of Mondial Tourism, the super large swimming pool,
(Original)
Séjour bon 3eme semaine du mois de juillet 2022 , hotel tres loin de la Medina et du centre de Marrakech , la navette 17 pl est toujours complète et sans clim .ex un seul départ à 18h et un retour à 23 h , De plus arrêt place de la liberté à plus de 1km de la grande place , Donc faut toujours prendre un taxi . Les boissons aux verres sont toujours chaudes jamais fraiches , l'équipe animation sympa , le représentant de Mondial Tourisme compétent et souriant ,piscine super grande ,
(Original)
Séjour bon 3eme semaine du mois de juillet 2022 , hotel tres loin de la Medina et du centre de Marrakech , la navette 17 pl est toujours complète et sans clim .ex un seul départ à 18h et un retour à 23 h , De plus arrêt place de la liberté à plus de 1km de la grande place , Donc faut toujours prendre un taxi . Les boissons aux verres sont toujours chaudes jamais fraiches , l'équipe animation sympa , le représentant de Mondial Tourisme compétent et souriant ,piscine super grande ,
Trip typeVacation
Rooms4.0
Service4.0
Location3.0
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Brahim Touati3 months ago on Google1/5
(Translated by Google) No more than one star for this mass hotel.
To be objective if you want to eat a low quality buffet in a huge crowded …
To be objective if you want to eat a low quality buffet in a huge crowded …
(Translated by Google) No more than one star for this mass hotel.
To be objective if you want to eat a low quality buffet in a huge crowded restaurant, if you want to be disturbed 75% of the time by entertainment music then the disco, if you want to experience a power outage at least once a day and two or even three hot water cuts per day, if you want to be placed 25 minutes from the center of Marrakech, if you want to pay between 150 and 200 € per night (July - August) to "be quiet" or for "not looking for where to eat" thanks to the All inclusive you have come to the right place.
For 30 to 40€ cheaper you have the opportunity to obtain in Marrakech a superb hotel with quality breakfast, a clean and spacious swimming pool as well as quality service. Marrakech is filled with very good restaurants with all cuisines from around the world. You can get a superb meal for 20€ for 2 adults 2 children with fresh products for example.
You just have to choose a hotel near Gueliz or wintering.
Sincerely, don't be fooled by the "All inclusive" mm if you have children. There is so much better in Marrakech.
(Original)
Pas plus d’une étoile pour cet hotel de masse.
En toute objectivité si vous souhaitez manger un buffet de basse qualité dans un énorme restaurant bondé de monde, si vous souhaitez être dérangé 75% du temps par la musique d’animation puis de la discothèque, si vous souhaitez vivre une coupure de courant au moins une fois par jour et deux voir trois coupures d’eau chaude par jour, si vous souhaitez être placé à 25 minutes du centre de Marrakech, si vous souhaitez payer entre 150 et 200 € la nuit (Juillet - Aout) pour « être tranquille » ou pour « ne pas chercher où manger » grâce au All inclusive vous êtes au bon endroit.
Pour 30 à 40€ moins cher vous avez l’opportunité d’obtenir à Marrakech un superbe hotel avec petit dejeuner de qualité, une piscine propre et spacieuse ainsi qu’un service de qualité. Marrakech est rempli de tres bon restaurant avec toutes les cuisines du monde entier. Vous pouvez obtenir un superbe repas pour 20€ pour 2 adultes 2 enfants avec des produits frais par exemple.
Il suffit juste de choisir un hotel proche de Gueliz ou d’hivernage.
Sincerement, ne vous faite pas avoir par le « All inclusive » mm si vous avez des enfants. Il y a tellement mieux à Marrakech.
To be objective if you want to eat a low quality buffet in a huge crowded restaurant, if you want to be disturbed 75% of the time by entertainment music then the disco, if you want to experience a power outage at least once a day and two or even three hot water cuts per day, if you want to be placed 25 minutes from the center of Marrakech, if you want to pay between 150 and 200 € per night (July - August) to "be quiet" or for "not looking for where to eat" thanks to the All inclusive you have come to the right place.
For 30 to 40€ cheaper you have the opportunity to obtain in Marrakech a superb hotel with quality breakfast, a clean and spacious swimming pool as well as quality service. Marrakech is filled with very good restaurants with all cuisines from around the world. You can get a superb meal for 20€ for 2 adults 2 children with fresh products for example.
You just have to choose a hotel near Gueliz or wintering.
Sincerely, don't be fooled by the "All inclusive" mm if you have children. There is so much better in Marrakech.
(Original)
Pas plus d’une étoile pour cet hotel de masse.
En toute objectivité si vous souhaitez manger un buffet de basse qualité dans un énorme restaurant bondé de monde, si vous souhaitez être dérangé 75% du temps par la musique d’animation puis de la discothèque, si vous souhaitez vivre une coupure de courant au moins une fois par jour et deux voir trois coupures d’eau chaude par jour, si vous souhaitez être placé à 25 minutes du centre de Marrakech, si vous souhaitez payer entre 150 et 200 € la nuit (Juillet - Aout) pour « être tranquille » ou pour « ne pas chercher où manger » grâce au All inclusive vous êtes au bon endroit.
Pour 30 à 40€ moins cher vous avez l’opportunité d’obtenir à Marrakech un superbe hotel avec petit dejeuner de qualité, une piscine propre et spacieuse ainsi qu’un service de qualité. Marrakech est rempli de tres bon restaurant avec toutes les cuisines du monde entier. Vous pouvez obtenir un superbe repas pour 20€ pour 2 adultes 2 enfants avec des produits frais par exemple.
Il suffit juste de choisir un hotel proche de Gueliz ou d’hivernage.
Sincerement, ne vous faite pas avoir par le « All inclusive » mm si vous avez des enfants. Il y a tellement mieux à Marrakech.
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Rajiv Ala week ago on Google1/5
(Translated by Google) A flee. people who put 5 or 4 stars I'm sorry but either it's their first trip to a hotel or they have not seen how it goes in a so-called 4-star hotel. Dirty bathroom, room not clean, swimming pool not heated, …
(Translated by Google) A flee. people who put 5 or 4 stars I'm sorry but either it's their first trip to a hotel or they have not seen how it goes in a so-called 4-star hotel. Dirty bathroom, room not clean, swimming pool not heated, reception non-existent etc etc etc.
(Original)
A fuire.les personnes qui ont mis 5 ou 4 étoiles je suis désolé mais soit c'est leur premier voyage dans un hôtel soit ils n'ont pas vu comment ça se passe dans dans un hôtel soit disant 4 étoiles. Salle de bain sale, chambre pas propre piscine pas chauffée accuile inexistant etc etc etc.
(Original)
A fuire.les personnes qui ont mis 5 ou 4 étoiles je suis désolé mais soit c'est leur premier voyage dans un hôtel soit ils n'ont pas vu comment ça se passe dans dans un hôtel soit disant 4 étoiles. Salle de bain sale, chambre pas propre piscine pas chauffée accuile inexistant etc etc etc.
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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Sharmila Lalbihariea month ago on Google5/5
(Translated by Google) Nice and clean hotel. Friendly and helpful staff. Nice view of the Atlas Mountains from the room. Tasty and diverse food. Highly recommended! …
(Translated by Google) Nice and clean hotel. Friendly and helpful staff. Nice view of the Atlas Mountains from the room. Tasty and diverse food. Highly recommended!
(Original)
Mooi en schoon hotel. Vriendelijk en hulpvaardige personeel. Mooi uitzicht op het Atlas gebergte vanuit de kamer. Lekker en divers eten. Zeker een aanrader!
(Original)
Mooi en schoon hotel. Vriendelijk en hulpvaardige personeel. Mooi uitzicht op het Atlas gebergte vanuit de kamer. Lekker en divers eten. Zeker een aanrader!
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Domie Harta week ago on Google2/5
(Translated by Google) Disappointment !
Dirty, cobwebs on the ENTIRE ceiling of the bathroom (unheard of) unpleasant reception staff (we arrived below 30° around 2 p.m. at the hotel and no reception …
Dirty, cobwebs on the ENTIRE ceiling of the bathroom (unheard of) unpleasant reception staff (we arrived below 30° around 2 p.m. at the hotel and no reception …
(Translated by Google) Disappointment !
Dirty, cobwebs on the ENTIRE ceiling of the bathroom (unheard of) unpleasant reception staff (we arrived below 30° around 2 p.m. at the hotel and no reception shower: "well, wait until tomorrow to take the shower "!)Juice "machine" not even real juice when there is REAL fruit....
We lost 1/2 day by changing rooms 3 times because the bay windows did not close on the ground floor. Exploded shower heads + assigned room already occupied! ABSOLUTELY AVOID!
(Original)
Déception !
Sale, toiles d'araignee sur TOUT le plafond de la salle de bain (du jamais vu) personnel à la réception désagréable ( nous sommes arrivés sous 30° vers 14h à l'hotel et pas de douche réception : "ben attendez demain pour prendre la douche "!)Jus "machine " même pas de vrais jus alors qu'il y a de VRAIS fruits....
Nous avons perdu 1/2 journée en changeant 3 fois de chambre car les baies vitrées ne fermaient pas au rez-de-chaussée .Pommeaux de douche explosees + chambre attribuée déjà occupée ! A ÉVITER ABSOLUMENT !
Dirty, cobwebs on the ENTIRE ceiling of the bathroom (unheard of) unpleasant reception staff (we arrived below 30° around 2 p.m. at the hotel and no reception shower: "well, wait until tomorrow to take the shower "!)Juice "machine" not even real juice when there is REAL fruit....
We lost 1/2 day by changing rooms 3 times because the bay windows did not close on the ground floor. Exploded shower heads + assigned room already occupied! ABSOLUTELY AVOID!
(Original)
Déception !
Sale, toiles d'araignee sur TOUT le plafond de la salle de bain (du jamais vu) personnel à la réception désagréable ( nous sommes arrivés sous 30° vers 14h à l'hotel et pas de douche réception : "ben attendez demain pour prendre la douche "!)Jus "machine " même pas de vrais jus alors qu'il y a de VRAIS fruits....
Nous avons perdu 1/2 journée en changeant 3 fois de chambre car les baies vitrées ne fermaient pas au rez-de-chaussée .Pommeaux de douche explosees + chambre attribuée déjà occupée ! A ÉVITER ABSOLUMENT !
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
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Sana A2 months ago on Google4/5
(Translated by Google) I had forgotten thank you to Amel and Warit, animators at the top !!!! ♥️♥️♥️ very good dancers! Always full of kindness and invested in their work. They are very nice people always there to give peaches! I thank them …
(Translated by Google) I had forgotten thank you to Amel and Warit, animators at the top !!!! ♥️♥️♥️ very good dancers! Always full of kindness and invested in their work. They are very nice people always there to give peaches! I thank them for their professionalism, thanks to them we will come back to the hotel inchallah ♥️
(Original)
J’avais oublié merci à Amel et Warit, des animateurs au top !!!! ♥️♥️♥️ de très bons danseurs ! Toujours plein de gentillesse et investi dans leur travail. Ce sont des personnes très gentilles toujours là pour donner de la pêches ! Je les remercies de leur professionnalisme, grâce à eux nous reviendrons a l’hôtel inchallah ♥️
(Original)
J’avais oublié merci à Amel et Warit, des animateurs au top !!!! ♥️♥️♥️ de très bons danseurs ! Toujours plein de gentillesse et investi dans leur travail. Ce sont des personnes très gentilles toujours là pour donner de la pêches ! Je les remercies de leur professionnalisme, grâce à eux nous reviendrons a l’hôtel inchallah ♥️
Trip typeVacation
Rooms5.0
Service5.0
Location2.0
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Rm H54 weeks ago on Google4/5
(Translated by Google) The hotel is nice, good for relaxing. However, if you want, you can also book excursions in the hotel. Food is ok, the friendliness of the staff was rather poor. Nice pools. …
(Translated by Google) The hotel is nice, good for relaxing. However, if you want, you can also book excursions in the hotel. Food is ok, the friendliness of the staff was rather poor. Nice pools.
(Original)
Das Hotel ist schön , gut zum entspannen. Wer jedoch möchte kann im Hotel auch Ausflüge buchen. Essen ist ok , die Freundlichkeit der Mitarbeiter eher Mau. Schöne Pools.
(Original)
Das Hotel ist schön , gut zum entspannen. Wer jedoch möchte kann im Hotel auch Ausflüge buchen. Essen ist ok , die Freundlichkeit der Mitarbeiter eher Mau. Schöne Pools.
Trip typeVacation
Rooms4.0
Service2.0
Location3.0
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Nadia Ghezzalia month ago on Google5/5
(Translated by Google) Wonderful stay. Very clean hotel. Excellent food.
I would like to thank in particular all the animators, Warrit, Yacine, Simon, Joseph, Momo, Mimi, Amel and Selma without whom this stay would not have been the …
I would like to thank in particular all the animators, Warrit, Yacine, Simon, Joseph, Momo, Mimi, Amel and Selma without whom this stay would not have been the …
(Translated by Google) Wonderful stay. Very clean hotel. Excellent food.
I would like to thank in particular all the animators, Warrit, Yacine, Simon, Joseph, Momo, Mimi, Amel and Selma without whom this stay would not have been the same. Lovely people that I will never forget.
(Original)
Merveilleux séjour. Hôtel très Propre. Nourriture excellente.
Je voudrais remercier en particulier tous les animateurs, Warrit, Yacine, simon, joseph, momo, mimi, amel et selma sans qui ce séjour n’aurait pas été le même. Des personnes adorables que je n’oublierais jamais.
I would like to thank in particular all the animators, Warrit, Yacine, Simon, Joseph, Momo, Mimi, Amel and Selma without whom this stay would not have been the same. Lovely people that I will never forget.
(Original)
Merveilleux séjour. Hôtel très Propre. Nourriture excellente.
Je voudrais remercier en particulier tous les animateurs, Warrit, Yacine, simon, joseph, momo, mimi, amel et selma sans qui ce séjour n’aurait pas été le même. Des personnes adorables que je n’oublierais jamais.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Najim Baroudia month ago on Google3/5
(Translated by Google) Very large quality hotel with lots of entertainment ideal for families with children, only downside we have the impression of disturbing the bartenders never smiling no hello no politeness, I paid for a room for 4 we …
(Translated by Google) Very large quality hotel with lots of entertainment ideal for families with children, only downside we have the impression of disturbing the bartenders never smiling no hello no politeness, I paid for a room for 4 we ended up with a double bed a single bed and a travel cot for my 5 year old daughter.
(Original)
Très grand hôtel de qualité avec beaucoup d’animation idéal pour famille avec enfants,seul bémol nous avons l’impression de déranger les barmans jamais souriant pas de bonjour aucune politesse , j’ai payé pour une chambre pour 4 on c’est retrouvé avec un lit double un lit simple et un lit parapluie pour ma fille de 5ans.
(Original)
Très grand hôtel de qualité avec beaucoup d’animation idéal pour famille avec enfants,seul bémol nous avons l’impression de déranger les barmans jamais souriant pas de bonjour aucune politesse , j’ai payé pour une chambre pour 4 on c’est retrouvé avec un lit double un lit simple et un lit parapluie pour ma fille de 5ans.
Trip typeVacation
Rooms4.0
Service1.0
Location2.0
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Pepi Carbonell3 weeks ago on Google4/5
(Translated by Google) The hotel staff excellent. Very nice, but they told us that in the hotel they spoke in Spanish and in reception they speak French or English. There is only one girl who speaks a little Spanish. …
(Translated by Google) The hotel staff excellent. Very nice, but they told us that in the hotel they spoke in Spanish and in reception they speak French or English. There is only one girl who speaks a little Spanish.
I would repeat but we had a problem that they did not want to help us. I have back and mobility problems, when I arrived at the hotel (as I always do without problems) I asked for a stool for the shower, their answer was that I put the chair on the terrace, the typical iron that did not fit in the bathtub and weighed a lot, we went to complain and their response was that they had nothing for me to take a shower. It was complicated since the bathtub slipped a lot, luckily I was with a friend and she helped me with difficulties .
The second thing was that our plane left at 12:30 a.m. and we asked if we could stay until 9:30 p.m. that they came to pick us up, their answer was that until five o'clock, obviously paying. We had seen tourists leave the rooms at nine, eight thirty and we went to claim it, they told us that it was impossible to have the room until five. The night we were leaving, after sitting in the bar for four hours, we saw tourists coming out of their rooms with her suitcases, we went to claim what we were seeing and her reply left us cold, we didn't say anything because it was more expensive, but what the hell do they know what money we had since we would have paid for it delighted, that's why I think I wouldn't repeat it.
All very nice shows but only for French and English, the Spanish do not count for anything. In any case, in the hotel, in the room there was a lot of tranquility and peace.
We feel very offended when tourists are offered certain conditions and others because they are Spanish.
(Original)
El personal del hotel excelente.Muy agradables,pero nos dijeron que en el hotel hablaban en español y en recepción se habla francés o inglés.solo hay una chica que habla un poquito español.
Yo repetiria pero tuvimos un problema que no quisieron ayudarnos.Tengo problemas de espalda y movilidad, al llegar al hotel (como siempre hago sin problemas) pedí un taburete para la ducha,su contestación fue que pusiera la silla de la terraza,las típicas de hierro que no cabia en la bañera y pesaba un montón,fuimos a quejarnos y su respuesta fue que no tenian nada para que me pudiera duchar.fue complicado ya que la bañera patinaba un montón,suerte que iba con una amiga y me ayudó con dificultat.
Lo segundo fue que nuestro avión salia a las 0,30h de la madrugada y pedimos si nos podíamos quedar hasta las 21,30h que nos venian a buscar,su respuesta fue que hasta las cinco,evidentemente pagando.Nosotras habíamos visto turistas salir de las habitaciones a las nueve,ocho treinta y lo fuimos a reclamar,nos dijeron que era imposible que la habitación hasta las cinco.La noche que nos íbamos, después de estar sentadas en el bar cuatro horas,vimos pasar turistas que salian de sus habitaciones con sus maletas,fuimos a reclamar lo que estábamos viendo y su contestación nos dejó heladas,no hemos dicho nada porque era más caro,pero que narices saben lo que llevamos de dinero ya que lo habríamos pagado encantadas,por eso creo que no repetiria.
Todos los espectaculos muy bonitos pero solo para franceses e ingleses,los españoles no cuentan para nada.De todas maneras en el hotel,en la habitación había mucha tranquilidad y paz.
Nos sentimos muy ofendidas a los turistas les ofrecen unas condiciones y por ser españolas otras.
I would repeat but we had a problem that they did not want to help us. I have back and mobility problems, when I arrived at the hotel (as I always do without problems) I asked for a stool for the shower, their answer was that I put the chair on the terrace, the typical iron that did not fit in the bathtub and weighed a lot, we went to complain and their response was that they had nothing for me to take a shower. It was complicated since the bathtub slipped a lot, luckily I was with a friend and she helped me with difficulties .
The second thing was that our plane left at 12:30 a.m. and we asked if we could stay until 9:30 p.m. that they came to pick us up, their answer was that until five o'clock, obviously paying. We had seen tourists leave the rooms at nine, eight thirty and we went to claim it, they told us that it was impossible to have the room until five. The night we were leaving, after sitting in the bar for four hours, we saw tourists coming out of their rooms with her suitcases, we went to claim what we were seeing and her reply left us cold, we didn't say anything because it was more expensive, but what the hell do they know what money we had since we would have paid for it delighted, that's why I think I wouldn't repeat it.
All very nice shows but only for French and English, the Spanish do not count for anything. In any case, in the hotel, in the room there was a lot of tranquility and peace.
We feel very offended when tourists are offered certain conditions and others because they are Spanish.
(Original)
El personal del hotel excelente.Muy agradables,pero nos dijeron que en el hotel hablaban en español y en recepción se habla francés o inglés.solo hay una chica que habla un poquito español.
Yo repetiria pero tuvimos un problema que no quisieron ayudarnos.Tengo problemas de espalda y movilidad, al llegar al hotel (como siempre hago sin problemas) pedí un taburete para la ducha,su contestación fue que pusiera la silla de la terraza,las típicas de hierro que no cabia en la bañera y pesaba un montón,fuimos a quejarnos y su respuesta fue que no tenian nada para que me pudiera duchar.fue complicado ya que la bañera patinaba un montón,suerte que iba con una amiga y me ayudó con dificultat.
Lo segundo fue que nuestro avión salia a las 0,30h de la madrugada y pedimos si nos podíamos quedar hasta las 21,30h que nos venian a buscar,su respuesta fue que hasta las cinco,evidentemente pagando.Nosotras habíamos visto turistas salir de las habitaciones a las nueve,ocho treinta y lo fuimos a reclamar,nos dijeron que era imposible que la habitación hasta las cinco.La noche que nos íbamos, después de estar sentadas en el bar cuatro horas,vimos pasar turistas que salian de sus habitaciones con sus maletas,fuimos a reclamar lo que estábamos viendo y su contestación nos dejó heladas,no hemos dicho nada porque era más caro,pero que narices saben lo que llevamos de dinero ya que lo habríamos pagado encantadas,por eso creo que no repetiria.
Todos los espectaculos muy bonitos pero solo para franceses e ingleses,los españoles no cuentan para nada.De todas maneras en el hotel,en la habitación había mucha tranquilidad y paz.
Nos sentimos muy ofendidas a los turistas les ofrecen unas condiciones y por ser españolas otras.
Rooms4.0
Service4.0
Location4.0
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sonia sorrea month ago on Google4/5
(Translated by Google) We had a great week
The staff is very nice
Food varied and very good …
The staff is very nice
Food varied and very good …
(Translated by Google) We had a great week
The staff is very nice
Food varied and very good
The rooms are spacious with balcony
Value for money frankly it is very good
(Original)
Nous avons passer une semaine au top
Le personnels est très gentil
La nourriture varier et très bonne
Les chambre sont spacieuse avec balcon
Rapport qualité prix franchement il est très bien
The staff is very nice
Food varied and very good
The rooms are spacious with balcony
Value for money frankly it is very good
(Original)
Nous avons passer une semaine au top
Le personnels est très gentil
La nourriture varier et très bonne
Les chambre sont spacieuse avec balcon
Rapport qualité prix franchement il est très bien
Trip typeVacation
Rooms4.0
Service4.0
Location3.0
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C P3 weeks ago on Google5/5
(Translated by Google) Everything was good great hotel the animators were top. We will definitely come back we had a good time …
(Translated by Google) Everything was good great hotel the animators were top. We will definitely come back we had a good time
(Original)
Alles was goed tof hotel de animatoren waren top .We komen zeker nog eens terug we hebben ons goed geamuseerd
(Original)
Alles was goed tof hotel de animatoren waren top .We komen zeker nog eens terug we hebben ons goed geamuseerd
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
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G2 weeks ago on Google1/5
(Translated by Google) The rooms are unclean, the lockers don't work (I changed two rooms), the towels in the room are gray and worn out like cleaning rags..the water in the pool smells like chlorine, the hotel deserves 2-3 stars.. I didn't …
(Translated by Google) The rooms are unclean, the lockers don't work (I changed two rooms), the towels in the room are gray and worn out like cleaning rags..the water in the pool smells like chlorine, the hotel deserves 2-3 stars.. I didn't understand them good reviews from Swiss.. The lamp in the room was far away from the socket, I asked for a cable extension, the service at reception suggested that I buy one in the shop..
(Original)
Die Zimmer sind unsauber, die Schließfächer funktionieren nicht ( ich habe zwei Zimmer gewechselt) die Handtücher in Zimmer sind grau und abgenutzt wie Putzlapen..das Wasser im Pool riecht nach Chlor, das Hotel verdient 2-3 Sterne .. Ich habe nicht verstanden die gute Bewertungen von Schweizer.. Im Zimmer die Lampe stand weit weg von Steckdose, ich habe nach Kabelverlängerung gefragt, der Service an Rezeption hat mir vorgeschlagen die im Shop zu kaufen..
(Original)
Die Zimmer sind unsauber, die Schließfächer funktionieren nicht ( ich habe zwei Zimmer gewechselt) die Handtücher in Zimmer sind grau und abgenutzt wie Putzlapen..das Wasser im Pool riecht nach Chlor, das Hotel verdient 2-3 Sterne .. Ich habe nicht verstanden die gute Bewertungen von Schweizer.. Im Zimmer die Lampe stand weit weg von Steckdose, ich habe nach Kabelverlängerung gefragt, der Service an Rezeption hat mir vorgeschlagen die im Shop zu kaufen..
Trip typeVacation
Rooms2.0
Service2.0
Location2.0
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Jose David Rico Seguraa month ago on Google4/5
(Translated by Google) The hotel is far from the city but for €3 there is a bus that takes you and brings you from the same hotel, the meals are good, the Moroccans are the best, the people are super friendly and attentive, the rooms are …
(Translated by Google) The hotel is far from the city but for €3 there is a bus that takes you and brings you from the same hotel, the meals are good, the Moroccans are the best, the people are super friendly and attentive, the rooms are good, the swimming pool is the best, in Finally, for what it costs, it is quite good. Negative things: the beer is good but always hot, they do not know how to serve alcohol, there is no rum, so if you go and you like rum, get us a bottle at the airport.
(Original)
El hotel está alejado de la ciudad pero por 3€ hay bus k te lleva y te trae desde el mismo hotel las comidas están bien lo mejor las marroquis,la gente es super amable y atenta las habitaciones están bien,lo mejor la piscina,en fin por lo k cuesta está bastante bien .cosas negativas la cerveza la tienen buena pero siempre caliente,el alcohol no saben servirlo ,no hay ron así k si vais y os gusta el ron pillarnos una botella en el auropuerto.
(Original)
El hotel está alejado de la ciudad pero por 3€ hay bus k te lleva y te trae desde el mismo hotel las comidas están bien lo mejor las marroquis,la gente es super amable y atenta las habitaciones están bien,lo mejor la piscina,en fin por lo k cuesta está bastante bien .cosas negativas la cerveza la tienen buena pero siempre caliente,el alcohol no saben servirlo ,no hay ron así k si vais y os gusta el ron pillarnos una botella en el auropuerto.
Trip typeVacation
Rooms4.0
Service4.0
Location4.0
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Gérard Duhaze2 weeks ago on Google3/5
(Translated by Google) Hotel too far from Marrakech, reception not friendly, catering very good, animator very good except evening entertainment in an ideal room will be outside …
(Translated by Google) Hotel too far from Marrakech, reception not friendly, catering very good, animator very good except evening entertainment in an ideal room will be outside
(Original)
Hotel trop loin de Marrakech, réception pas aimable ,restauration très bien ,animateur très bien sauf animation du soir dans une salle idéal se serai dehors
(Original)
Hotel trop loin de Marrakech, réception pas aimable ,restauration très bien ,animateur très bien sauf animation du soir dans une salle idéal se serai dehors
Trip typeVacation · Couple
Rooms4.0
Service2.0
Location1.0
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bife 61a week ago on Google3/5
(Translated by Google) Nice hotel a little aging, as far as the reception is concerned, little can be done better, unheated swimming pool 16 degrees and the staff needs to be reviewed, used to traveling, I am quite disappointed, too bad …
(Translated by Google) Nice hotel a little aging, as far as the reception is concerned, little can be done better, unheated swimming pool 16 degrees and the staff needs to be reviewed, used to traveling, I am quite disappointed, too bad when you are looking forward to the holidays
(Original)
Bel hôtel un peu vieillissant,en ce qui concerne l accueil peu faire mieux ,piscine non chauffée 16 degrés et le personnel est à revoir,habitué à faire des voyages,je suis assez déçu dommage quand on attend les vacances avec impatience
(Original)
Bel hôtel un peu vieillissant,en ce qui concerne l accueil peu faire mieux ,piscine non chauffée 16 degrés et le personnel est à revoir,habitué à faire des voyages,je suis assez déçu dommage quand on attend les vacances avec impatience
Trip typeFamily
Rooms3.0
Service1.0
Location1.0
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Corinne Touret6 months ago on Google2/5
(Translated by Google) The places are pleasant but very below a 4 * because of the service.
HYGIENE is VERY insufficient: in the restaurant especially!!! they are not able …
HYGIENE is VERY insufficient: in the restaurant especially!!! they are not able …
(Translated by Google) The places are pleasant but very below a 4 * because of the service.
HYGIENE is VERY insufficient: in the restaurant especially!!! they are not able to set the tables for a second or even a third service (they leave the tables used without cleaning them, when they set one, the placemats are put back without being washed, at best a wipe: they don't have time to put the tables back and 30 minutes before the end of the service we eat what the others have wanted to leave. There are cats wandering around everywhere and urinate next to us Apart from that when you arrive early the buffet is beautiful, varied and the food is good (except the desserts) The fruit juices are chemical, the fruits are not ripe, the cakes are of poor quality.
The staff is friendly and available but not trained especially in the dining room. Managers argue over employees next to customers. It's embarassing …
Minimalist animations that do not adapt to time and are the same every day.
At the reception they do not know how to count it is annoying especially since it is to the detriment of the customer.
I do not recommend at all .
(Original)
Les lieux sont agréables mais très en deçà d’un 4* à cause du service .
L’HYGIÈNE est TRES insuffisante :au restaurant surtout !!!ils ne sont pas en mesure de dresser les tables pour un deuxième voire un troisième service ( ils laissent les tables utilisées sans les nettoyer , quand ils en dressent une, les sets de table sont remis sans être lavés ,au mieux un coup de chiffon : ils n’ont pas le temps de remettre les tables et 30 min avant la fin du service on mange ce que les autres on bien voulu laisser. Il y a des chats qui errent partout et urinent à côté de nous . En dehors de cela lorsque vous arrivez de bonne heure le buffet et beau, varié et la nourriture est bonne ( sauf les desserts) Les jus de fruits sont chimiques, les fruits ne sont pas mûrs , les gâteaux sont de piètre qualité.
Le personnel est sympathique et disponible mais non formé surtout en salle. Les responsables disputent les employés à côté des clients . C’est gênant …
Des animations minimalistes qui ne s’adaptent pas au temps et sont les mêmes chaque jours.
A la réception ils ne savent pas compter c’est embêtant surtout que c’est au détriment du client .
Je ne recommande pas du tout .
HYGIENE is VERY insufficient: in the restaurant especially!!! they are not able to set the tables for a second or even a third service (they leave the tables used without cleaning them, when they set one, the placemats are put back without being washed, at best a wipe: they don't have time to put the tables back and 30 minutes before the end of the service we eat what the others have wanted to leave. There are cats wandering around everywhere and urinate next to us Apart from that when you arrive early the buffet is beautiful, varied and the food is good (except the desserts) The fruit juices are chemical, the fruits are not ripe, the cakes are of poor quality.
The staff is friendly and available but not trained especially in the dining room. Managers argue over employees next to customers. It's embarassing …
Minimalist animations that do not adapt to time and are the same every day.
At the reception they do not know how to count it is annoying especially since it is to the detriment of the customer.
I do not recommend at all .
(Original)
Les lieux sont agréables mais très en deçà d’un 4* à cause du service .
L’HYGIÈNE est TRES insuffisante :au restaurant surtout !!!ils ne sont pas en mesure de dresser les tables pour un deuxième voire un troisième service ( ils laissent les tables utilisées sans les nettoyer , quand ils en dressent une, les sets de table sont remis sans être lavés ,au mieux un coup de chiffon : ils n’ont pas le temps de remettre les tables et 30 min avant la fin du service on mange ce que les autres on bien voulu laisser. Il y a des chats qui errent partout et urinent à côté de nous . En dehors de cela lorsque vous arrivez de bonne heure le buffet et beau, varié et la nourriture est bonne ( sauf les desserts) Les jus de fruits sont chimiques, les fruits ne sont pas mûrs , les gâteaux sont de piètre qualité.
Le personnel est sympathique et disponible mais non formé surtout en salle. Les responsables disputent les employés à côté des clients . C’est gênant …
Des animations minimalistes qui ne s’adaptent pas au temps et sont les mêmes chaque jours.
A la réception ils ne savent pas compter c’est embêtant surtout que c’est au détriment du client .
Je ne recommande pas du tout .
Trip typeVacation
Rooms4.0
Service1.0
Location4.0
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R
Rachida2 months ago on 
ZenHotels.com8.8/10
(Translated by Google) fresh and varied products
very clean
not enough staff when we arrived otherwise the staff is very pleasant …
very clean
not enough staff when we arrived otherwise the staff is very pleasant …
Visited in August
Patrick Fauconnier5 months ago on Google1/5
(Translated by Google) Disappointed, hotel that does not deserve 4 stars, poor food, room with a lot of problems, noise, clogged sink, scaly shower head, faulty air conditioning, only positive point staff animations at the top and friendly! …
(Translated by Google) Disappointed, hotel that does not deserve 4 stars, poor food, room with a lot of problems, noise, clogged sink, scaly shower head, faulty air conditioning, only positive point staff animations at the top and friendly!
We will not do good publicity.
(Original)
Déçus, hôtel qui ne mérite pas 4 étoiles, mauvaise alimentation, chambre avec beaucoup de problèmes, bruit, lavabo bouché, douchette entartrée, Clim défectueuse, seul point positif personnel animations au top et sympa !
Nous ne ferons pas une bonne publicité.
We will not do good publicity.
(Original)
Déçus, hôtel qui ne mérite pas 4 étoiles, mauvaise alimentation, chambre avec beaucoup de problèmes, bruit, lavabo bouché, douchette entartrée, Clim défectueuse, seul point positif personnel animations au top et sympa !
Nous ne ferons pas une bonne publicité.
Trip typeVacation · Couple
Rooms2.0
Service3.0
Location1.0
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Albert Hurard5 months ago on Google4/5
(Translated by Google) Nice hotel to rest. Good restaurant, nice pool, friendly staff.
Only problem, very far from the city but a 1€ shuttle takes you there. …
Only problem, very far from the city but a 1€ shuttle takes you there. …
(Translated by Google) Nice hotel to rest. Good restaurant, nice pool, friendly staff.
Only problem, very far from the city but a 1€ shuttle takes you there.
(Original)
Bel hôtel pour se reposer. Bon restaurant, belle piscine, personnel sympathique.
Seul hic, très loin de la ville mais une navette à 1€ vous y emmène.
Only problem, very far from the city but a 1€ shuttle takes you there.
(Original)
Bel hôtel pour se reposer. Bon restaurant, belle piscine, personnel sympathique.
Seul hic, très loin de la ville mais une navette à 1€ vous y emmène.
Trip typeSolo
Rooms5.0
Service5.0
Location4.0
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Mohamed Gharbi3 months ago on Google5/5
(Translated by Google) It is a hotel located 8km from MARRAKECH when arriving at the football stadium of MARRAKECH you turn right if you come from Casablanca you drive straight towards 4km and you turn right to the hotel a bus makes the …
(Translated by Google) It is a hotel located 8km from MARRAKECH when arriving at the football stadium of MARRAKECH you turn right if you come from Casablanca you drive straight towards 4km and you turn right to the hotel a bus makes the shuttle
Hotel MARRAKECH every hour
So no need to take your car
Hotel AIRPORT
Heartwarming welcome
Class catering
Friendly staff and do their service well
Very well maintained
Bedroom. Restaurant. Swimming pool. Clube and other premises
Affordable all-inclusive rates
I encourage you you will not regret the choice
(Original)
C'est hotel situé à 8km de MARRAKECH en arrivant au stade de football de MARRAKECH vous tournez à droite si vous venez de Casablanca vous roulez tout droit vers4km et vous tournez à droite jusqu'à l'hôtel un bus fait la navette
Hotel MARRAKECH toutes les heures
Donc pas besoin de prendre ta voiture
Hotel AÉROPORT
Accueil chaleureux
Restauration de classe
Personnels accueillant et font bien leurs services
Tres bien entretenu
Chambre. Restaurant. Piscine. Clube et d'autres locaux
Tarifs abordables tout compris
Je vous encourage vous n'allez pas regretter le choix
Hotel MARRAKECH every hour
So no need to take your car
Hotel AIRPORT
Heartwarming welcome
Class catering
Friendly staff and do their service well
Very well maintained
Bedroom. Restaurant. Swimming pool. Clube and other premises
Affordable all-inclusive rates
I encourage you you will not regret the choice
(Original)
C'est hotel situé à 8km de MARRAKECH en arrivant au stade de football de MARRAKECH vous tournez à droite si vous venez de Casablanca vous roulez tout droit vers4km et vous tournez à droite jusqu'à l'hôtel un bus fait la navette
Hotel MARRAKECH toutes les heures
Donc pas besoin de prendre ta voiture
Hotel AÉROPORT
Accueil chaleureux
Restauration de classe
Personnels accueillant et font bien leurs services
Tres bien entretenu
Chambre. Restaurant. Piscine. Clube et d'autres locaux
Tarifs abordables tout compris
Je vous encourage vous n'allez pas regretter le choix
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
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Stéphane2 months ago on Google5/5
(Translated by Google) A stay in Marrakech guaranteed change of scenery, pleasant rooms with good bedding and air conditioning, the catering is correct a very good mention for the breakfast the Msémenes are perfect, the staff is generally …
(Translated by Google) A stay in Marrakech guaranteed change of scenery, pleasant rooms with good bedding and air conditioning, the catering is correct a very good mention for the breakfast the Msémenes are perfect, the staff is generally friendly and congratulations to the gardeners who despite a complicated weather (drought) do a great job.
(Original)
Un séjour à Marrakech dépaysement garanti, des chambres agréables avec une bonne literie et la climatisation, la restauration est correcte une mention très bien pour le petit déjeuner les Msémenes sont parfaits , le personnel est sympathique dans l'ensemble et félicitations aux jardiniers qui malgré une météo compliquée ( sécheresse) font un travail formidable.
(Original)
Un séjour à Marrakech dépaysement garanti, des chambres agréables avec une bonne literie et la climatisation, la restauration est correcte une mention très bien pour le petit déjeuner les Msémenes sont parfaits , le personnel est sympathique dans l'ensemble et félicitations aux jardiniers qui malgré une météo compliquée ( sécheresse) font un travail formidable.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
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Stéphanie Truptil6 months ago on Google5/5
(Translated by Google) Great hotel!!
An incredible decoration, very neat and very beautiful finishes!!
The awesome swimming pool!! The hall, the performance hall!! Everything is …
An incredible decoration, very neat and very beautiful finishes!!
The awesome swimming pool!! The hall, the performance hall!! Everything is …
(Translated by Google) Great hotel!!
An incredible decoration, very neat and very beautiful finishes!!
The awesome swimming pool!! The hall, the performance hall!! Everything is great!!
The staff is kind and caring!!
A pleasant animation team!
Quality animations and nice shows!! Special mention for the truly magnificent costumes!!
The only little constructive advice I could give: the buffet is very good, everything is well cooked and there is a lot to choose from... but maybe have themed evenings or things like that to make it a little less monotonous ...
But otherwise everything is great!!
Ps... we were there during Ramadan, it doesn't bother...
(Original)
Super hôtel!!
Une décoration incroyable, très soignée et de très magnifiques finitions!!
La piscine géniale!! Le halll, la salle de spectacle!! Tout est super!!
Le personnel est gentil et au petit soin!!
Une équipe d'animation agréable!
Des animations de qualité et de jolis spectacles!! Mention spéciale pour les costumes vraiment magnifiques!!
Le seul petit conseil construcrif que je pourrais donner: le buffet est très bon, tout est bien cuisiné et il y a du choix... mais peut être faire des soirées à thème ou des choses du genre pour que ce soit un peu moins monotone...
Mais sinon tout est super!!
Ps... nous y étions pendant le ramadan, cela ne gêne en rien...
An incredible decoration, very neat and very beautiful finishes!!
The awesome swimming pool!! The hall, the performance hall!! Everything is great!!
The staff is kind and caring!!
A pleasant animation team!
Quality animations and nice shows!! Special mention for the truly magnificent costumes!!
The only little constructive advice I could give: the buffet is very good, everything is well cooked and there is a lot to choose from... but maybe have themed evenings or things like that to make it a little less monotonous ...
But otherwise everything is great!!
Ps... we were there during Ramadan, it doesn't bother...
(Original)
Super hôtel!!
Une décoration incroyable, très soignée et de très magnifiques finitions!!
La piscine géniale!! Le halll, la salle de spectacle!! Tout est super!!
Le personnel est gentil et au petit soin!!
Une équipe d'animation agréable!
Des animations de qualité et de jolis spectacles!! Mention spéciale pour les costumes vraiment magnifiques!!
Le seul petit conseil construcrif que je pourrais donner: le buffet est très bon, tout est bien cuisiné et il y a du choix... mais peut être faire des soirées à thème ou des choses du genre pour que ce soit un peu moins monotone...
Mais sinon tout est super!!
Ps... nous y étions pendant le ramadan, cela ne gêne en rien...
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Anneso Anne so5 months ago on Google4/5
(Translated by Google) Very good stay, clean hotel, excursions offered great...
A special message to Amal and Mimi 2 hosts just adorable and full of kindness for our children... …
A special message to Amal and Mimi 2 hosts just adorable and full of kindness for our children... …
(Translated by Google) Very good stay, clean hotel, excursions offered great...
A special message to Amal and Mimi 2 hosts just adorable and full of kindness for our children...
(Original)
Très bon séjour, hôtel propre, excursions proposées super...
Un message particulier à Amal et Mimi 2 animatrices juste adorables et pleines de bienveillance pour nos enfants...
A special message to Amal and Mimi 2 hosts just adorable and full of kindness for our children...
(Original)
Très bon séjour, hôtel propre, excursions proposées super...
Un message particulier à Amal et Mimi 2 animatrices juste adorables et pleines de bienveillance pour nos enfants...
Trip typeVacation
Rooms4.0
Service4.0
Location4.0
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rabii tannane3 months ago on Google1/5
(Translated by Google) Attention !!!!!!!!!!
I don't believe that the positive opinions are real, the air conditioning and the minibar do not work in the rooms, a dozen customers were furious at the …
I don't believe that the positive opinions are real, the air conditioning and the minibar do not work in the rooms, a dozen customers were furious at the …
(Translated by Google) Attention !!!!!!!!!!
I don't believe that the positive opinions are real, the air conditioning and the minibar do not work in the rooms, a dozen customers were furious at the reception, I don't envy the receptionists who did their best to calm the customers
It deserves the title of the worst 4 star hotel in Marrakech
(Original)
Attention !!!!!!!!!!
Je ne crois pas que les avis positifs soient reel, la clim et le minibar ne fonctionnent pas dans les chambres, une dizaine de clients étaient furieux à la réception, j'envie pas les réceptionnistes qui faisaient de leur mieux pour calmer les clients
Il mérite le titre du pire hotel 4 étoiles de Marrakech
I don't believe that the positive opinions are real, the air conditioning and the minibar do not work in the rooms, a dozen customers were furious at the reception, I don't envy the receptionists who did their best to calm the customers
It deserves the title of the worst 4 star hotel in Marrakech
(Original)
Attention !!!!!!!!!!
Je ne crois pas que les avis positifs soient reel, la clim et le minibar ne fonctionnent pas dans les chambres, une dizaine de clients étaient furieux à la réception, j'envie pas les réceptionnistes qui faisaient de leur mieux pour calmer les clients
Il mérite le titre du pire hotel 4 étoiles de Marrakech
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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Sanouche BH2 months ago on Google5/5
(Translated by Google) it was our first time in Morocco, We had an incredible week the hotel is very clean and well maintained a big thank you to the staff and in particular to the animation team thank you to Warit for his incredible …
(Translated by Google) it was our first time in Morocco, We had an incredible week the hotel is very clean and well maintained a big thank you to the staff and in particular to the animation team thank you to Warit for his incredible kindness and thank you to all the Salma Mimi Yassine Simon Fadwa team and all the others we will be back and it's largely thanks to them don't change ❤️
(Original)
c’était notre première fois au Maroc , On a passé une semaine incroyable l’hôtel est très propre et bien entretenue un grand merci aux personnels et en particulier à l’équipe d’animation merci à Warit pour sa gentillesse incroyable et merci à toute l’équipe Salma Mimi Yassine Simon Fadwa et tous les autres nous reviendrons et c’est en grande partie grâce à eux ne changez pas ❤️
(Original)
c’était notre première fois au Maroc , On a passé une semaine incroyable l’hôtel est très propre et bien entretenue un grand merci aux personnels et en particulier à l’équipe d’animation merci à Warit pour sa gentillesse incroyable et merci à toute l’équipe Salma Mimi Yassine Simon Fadwa et tous les autres nous reviendrons et c’est en grande partie grâce à eux ne changez pas ❤️
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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VALERIE GOUTa month ago on Google5/5
(Translated by Google) Hospitality, cleanliness and restaurant service at the top. everything is excellent with a wide choice of dishes, for all tastes, oriental or western …
(Translated by Google) Hospitality, cleanliness and restaurant service at the top. everything is excellent with a wide choice of dishes, for all tastes, oriental or western
(Original)
Accueil, propreté et service restaurant au top. tout est excellent avec un grand choix de plats , pour tous les goûts, oriental ou occidental
(Original)
Accueil, propreté et service restaurant au top. tout est excellent avec un grand choix de plats , pour tous les goûts, oriental ou occidental
Read more
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Nathalie Castiglione3 months ago on Google1/5
(Translated by Google) Buffet starter dish dessert and small always the same..
Theft of money from rooms
Towel removed around 11 a.m. …
Theft of money from rooms
Towel removed around 11 a.m. …
(Translated by Google) Buffet starter dish dessert and small always the same..
Theft of money from rooms
Towel removed around 11 a.m.
about 16 o'clock
For drinks like this you always have to get up for a glass of water
The entertainment can pass pool OK except deckchair you have to get up at 6.30 am to put your towel in it pppfff
Cleanliness to review
Too much letting go towards some customers who consume a lot of alcohol and do not know how to behave
Activities too
Make them even much cheaper
(Original)
Buffet entrés plat dessert et petit toujours pareil..
Vols d argent dans les chambres
SErviette retirés ver 11h on nous en
vers 16h
Pour les boissons pareil il faut toujours se lève pour un verre d eau
Les animations sa peut passes piscine OK sauf transat il faut se lève à 6h30 pour y mettre sa serviette pppfff
Propreté à revoir
Trop de laisse aller envers certains clients qui consomment beaucoup d alcool et ne savent pas se tenir
Activités trop
Les faire soit même beaucoup moins chere
Theft of money from rooms
Towel removed around 11 a.m.
about 16 o'clock
For drinks like this you always have to get up for a glass of water
The entertainment can pass pool OK except deckchair you have to get up at 6.30 am to put your towel in it pppfff
Cleanliness to review
Too much letting go towards some customers who consume a lot of alcohol and do not know how to behave
Activities too
Make them even much cheaper
(Original)
Buffet entrés plat dessert et petit toujours pareil..
Vols d argent dans les chambres
SErviette retirés ver 11h on nous en
vers 16h
Pour les boissons pareil il faut toujours se lève pour un verre d eau
Les animations sa peut passes piscine OK sauf transat il faut se lève à 6h30 pour y mettre sa serviette pppfff
Propreté à revoir
Trop de laisse aller envers certains clients qui consomment beaucoup d alcool et ne savent pas se tenir
Activités trop
Les faire soit même beaucoup moins chere
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
Read more
Read less
R
Rachida2 months ago on 
ZenHotels.com8.8/10
(Translated by Google) fresh and varied products
very clean
not enough staff when we arrived otherwise the staff is very pleasant …
very clean
not enough staff when we arrived otherwise the staff is very pleasant …
Visited in August
saad benjelloun2 months ago on Google1/5
(Translated by Google) Deprivation of taking the beef to the rooms or on board the swimming pool
Water given in a 30cl bottle with a maximum of 2 bottles "illogical at 40°C" …
Water given in a 30cl bottle with a maximum of 2 bottles "illogical at 40°C" …
(Translated by Google) Deprivation of taking the beef to the rooms or on board the swimming pool
Water given in a 30cl bottle with a maximum of 2 bottles "illogical at 40°C"
Personal unsmiling and uncourteous
Delicious food but little choice
Poor facility management
Experience to be forgotten and undoubtedly not to be repeated
(Original)
Privation d'emporter la bouf aux chambre ou a bord du picine
Eaux donner en bouteille de 30cl avec un max de 2 bouteille "illogique a 40°C"
Personnelle peu souriant et peu courtois
Nouriture délicieuse mais peu de choix
Gestion mediocre de l'établissement
Expérience a ce faire oublier et sans aucun doute a ne pas refaire
Water given in a 30cl bottle with a maximum of 2 bottles "illogical at 40°C"
Personal unsmiling and uncourteous
Delicious food but little choice
Poor facility management
Experience to be forgotten and undoubtedly not to be repeated
(Original)
Privation d'emporter la bouf aux chambre ou a bord du picine
Eaux donner en bouteille de 30cl avec un max de 2 bouteille "illogique a 40°C"
Personnelle peu souriant et peu courtois
Nouriture délicieuse mais peu de choix
Gestion mediocre de l'établissement
Expérience a ce faire oublier et sans aucun doute a ne pas refaire
Trip typeVacation · Family
Rooms5.0
Service1.0
Location5.0
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Claire Leveque5 months ago on Google1/5
(Translated by Google) On arrival the reception was more than unpleasant except for a young girl who tries to catch up with things, when in the room the cleanliness leaves something to be desired, the shuttles were supposed to be free … we …
(Translated by Google) On arrival the reception was more than unpleasant except for a young girl who tries to catch up with things, when in the room the cleanliness leaves something to be desired, the shuttles were supposed to be free … we had to pay, we could not use the air conditioning because it was the noise of a tractor … the animation to be seen again!!!
(Original)
A l’arrivée la réception a été plus que désagréable sauf une jeune fille qui essaye de rattraper les choses , quand au chambre la propreté laisse a désirer ,les navettes été censés être gratuites … on a du payer , nous n’avons pas pu utiliser la clim car c’était le bruit d’un tracteur … l’animation à revoir !!!
(Original)
A l’arrivée la réception a été plus que désagréable sauf une jeune fille qui essaye de rattraper les choses , quand au chambre la propreté laisse a désirer ,les navettes été censés être gratuites … on a du payer , nous n’avons pas pu utiliser la clim car c’était le bruit d’un tracteur … l’animation à revoir !!!
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Verinok very2 months ago on Google5/5
(Translated by Google) arrived on 1408...
everything is clean, nice
responsive and very friendly employees …
everything is clean, nice
responsive and very friendly employees …
(Translated by Google) arrived on 1408...
everything is clean, nice
responsive and very friendly employees
scrumptious buffet...
clean swimming pools
(Original)
arrivées le 1408...
tout est clean, sympa
employés réactifs et très aimables
buffet succulent..
piscines propres
everything is clean, nice
responsive and very friendly employees
scrumptious buffet...
clean swimming pools
(Original)
arrivées le 1408...
tout est clean, sympa
employés réactifs et très aimables
buffet succulent..
piscines propres
Rooms5.0
Service5.0
Location5.0
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A Del6 months ago on Google1/5
(Translated by Google) pleasant welcome but hotel not at all ready to receive tourists.
Very dirty deckchairs, non-operational entertainment team, inedible food, shower …
Very dirty deckchairs, non-operational entertainment team, inedible food, shower …
(Translated by Google) pleasant welcome but hotel not at all ready to receive tourists.
Very dirty deckchairs, non-operational entertainment team, inedible food, shower not working... and so on!
(Original)
accueil agréable mais hotel pas du tout prêt pour recevoir les touristes.
Transats très sales, équipe animation non opérationnelle, nourriture immangeable, douche ne fonctionnant pas... et j'en passe!
Very dirty deckchairs, non-operational entertainment team, inedible food, shower not working... and so on!
(Original)
accueil agréable mais hotel pas du tout prêt pour recevoir les touristes.
Transats très sales, équipe animation non opérationnelle, nourriture immangeable, douche ne fonctionnant pas... et j'en passe!
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Vanessa Viola6 months ago on Google5/5
(Translated by Google) Very nice hotel, we were very well received and Fadoua at the reception is very competent, professional, smiling and joking!
Thanks to Mimi and Amal for the pétanque lesson with the Moroccan roll and to …
Thanks to Mimi and Amal for the pétanque lesson with the Moroccan roll and to …
(Translated by Google) Very nice hotel, we were very well received and Fadoua at the reception is very competent, professional, smiling and joking!
Thanks to Mimi and Amal for the pétanque lesson with the Moroccan roll and to Momo for her joviality.
Everything was very good!
Good continuation to all,
Vanessa and Chris room 414.
(Original)
Très bel hôtel, nous sommes très bien accueillis et Fadoua à la réception est très compétente, professionnelle, souriante et blagueuse !
Merci à Mimi et Amal pour la leçon de pétanque avec le roulé marocain et à Momo pour sa jovialité.
Tout était très bien !
Belle continuation à tous,
Vanessa et Chris chambre 414.
Thanks to Mimi and Amal for the pétanque lesson with the Moroccan roll and to Momo for her joviality.
Everything was very good!
Good continuation to all,
Vanessa and Chris room 414.
(Original)
Très bel hôtel, nous sommes très bien accueillis et Fadoua à la réception est très compétente, professionnelle, souriante et blagueuse !
Merci à Mimi et Amal pour la leçon de pétanque avec le roulé marocain et à Momo pour sa jovialité.
Tout était très bien !
Belle continuation à tous,
Vanessa et Chris chambre 414.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Lisa Hervy6 months ago on Google5/5
(Translated by Google) Beautiful and pleasant hotel, we had a wonderful week thanks to the hotel team who took great care of us! We leave Marrakech with memories full of our heads partly thanks to you (dedication to Abdel and Momo 😁). …
(Translated by Google) Beautiful and pleasant hotel, we had a wonderful week thanks to the hotel team who took great care of us! We leave Marrakech with memories full of our heads partly thanks to you (dedication to Abdel and Momo 😁).
If one day we return to Marrakech it will be in this hotel!
Ps: we hope mimi and her children are doing well 😉
(Original)
Hôtel magnifique et agréable, nous avons passé une semaine merveilleuse grâce à l’équipe de l’hôtel qui était à nos petits soins! On repars de Marrakech des souvenirs pleins la tête en partie grâce à vous (dédicace à Abdel et Momo😁).
Si un jour nous retournons à Marrakech ce sera dans cet hôtel!
Ps : on espère que mimi et ses enfants vont bien 😉
If one day we return to Marrakech it will be in this hotel!
Ps: we hope mimi and her children are doing well 😉
(Original)
Hôtel magnifique et agréable, nous avons passé une semaine merveilleuse grâce à l’équipe de l’hôtel qui était à nos petits soins! On repars de Marrakech des souvenirs pleins la tête en partie grâce à vous (dédicace à Abdel et Momo😁).
Si un jour nous retournons à Marrakech ce sera dans cet hôtel!
Ps : on espère que mimi et ses enfants vont bien 😉
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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nawal zarrouk5 months ago on Google4/5
(Translated by Google) Clean, spacious, lots of activities to do, impeccable restaurant with lots of choice and quality food and not repetitive, helpful and kind staff. …
(Translated by Google) Clean, spacious, lots of activities to do, impeccable restaurant with lots of choice and quality food and not repetitive, helpful and kind staff.
You just have to work on the green spaces and diversify the juices to be of good quality.
(Original)
Propre, spacieux, pleins d'activités à faire, restaurant impeccable avec beaucoup de choix et nourriture de qualité et non répétitif, personnel serviable et gentil.
Il faut travailler juste les espaces verts et diversifier les jus pour être de bonne qualité.
You just have to work on the green spaces and diversify the juices to be of good quality.
(Original)
Propre, spacieux, pleins d'activités à faire, restaurant impeccable avec beaucoup de choix et nourriture de qualité et non répétitif, personnel serviable et gentil.
Il faut travailler juste les espaces verts et diversifier les jus pour être de bonne qualité.
Trip typeVacation · Family
Rooms5.0
Service3.0
Location5.0
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Stephane Clauteaux6 months ago on Google5/5
(Translated by Google) warm and personal welcome, the entertainment team at the top, thank you all
hotel located outside the noise and the center of Marrakech (shuttles morning …
hotel located outside the noise and the center of Marrakech (shuttles morning …
(Translated by Google) warm and personal welcome, the entertainment team at the top, thank you all
hotel located outside the noise and the center of Marrakech (shuttles morning and afternoon) but very quiet.
choukran.
(Original)
accueil chaleureux et personnelles aux petits soins ,l'équipe d'animation au top ,merci a tous
hôtel situer en dehors du bruit et du centre de Marrakech (navettes matin et après midi) mais bien tranquille .
choukran.
hotel located outside the noise and the center of Marrakech (shuttles morning and afternoon) but very quiet.
choukran.
(Original)
accueil chaleureux et personnelles aux petits soins ,l'équipe d'animation au top ,merci a tous
hôtel situer en dehors du bruit et du centre de Marrakech (navettes matin et après midi) mais bien tranquille .
choukran.
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location5.0
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Mom’s Sekkarillos6 months ago on Google1/5
(Translated by Google) Take your turn, it changes its name every year
Having made a stay as well as friends of the jewelry was stolen from us as well as personal effects, after finding the windows do not close in almost all the …
Having made a stay as well as friends of the jewelry was stolen from us as well as personal effects, after finding the windows do not close in almost all the …
(Translated by Google) Take your turn, it changes its name every year
Having made a stay as well as friends of the jewelry was stolen from us as well as personal effects, after finding the windows do not close in almost all the rooms and that people are doing work without our consent without being warned
Even tourists tell us that a person has returned to solve a problem while the person is washing
And you will have no recourse even with the gendarmerie
(Original)
Passez votre tour il change de nom tout les ans
Ayant effectué un séjour ainsi que des amis des bijoux nous été volés ainsi que des effets personnels, après constatation les fenêtres ne se ferment pas dans quasiment toutes les chambres et que des personnes font des travaux sans notre consentement sans être prévenu
Même des touristes nous signaler qu’une personne est rentrée régler un problème alors que la personne se laver
Et vous n’aurez aucun recours meme avec la gendarmerie
Having made a stay as well as friends of the jewelry was stolen from us as well as personal effects, after finding the windows do not close in almost all the rooms and that people are doing work without our consent without being warned
Even tourists tell us that a person has returned to solve a problem while the person is washing
And you will have no recourse even with the gendarmerie
(Original)
Passez votre tour il change de nom tout les ans
Ayant effectué un séjour ainsi que des amis des bijoux nous été volés ainsi que des effets personnels, après constatation les fenêtres ne se ferment pas dans quasiment toutes les chambres et que des personnes font des travaux sans notre consentement sans être prévenu
Même des touristes nous signaler qu’une personne est rentrée régler un problème alors que la personne se laver
Et vous n’aurez aucun recours meme avec la gendarmerie
Trip typeVacation · Family
Rooms2.0
Service2.0
Location2.0
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Marouane Portillo5 months ago on Google1/5
(Translated by Google) Very very dirty rooms cockroaches in the room everywhere defective mini bar cover full of dust staff without skills hotel located very very far in short hotel really to avoid 0/10 …
(Translated by Google) Very very dirty rooms cockroaches in the room everywhere defective mini bar cover full of dust staff without skills hotel located very very far in short hotel really to avoid 0/10
(Original)
Des chambres très très sales des cafards dans la chambre partout mini bar défectueux couverture pleine de poussière personnel sans compétences hôtel situé très très loin en bref hôtel vraiment à éviter 0/10
(Original)
Des chambres très très sales des cafards dans la chambre partout mini bar défectueux couverture pleine de poussière personnel sans compétences hôtel situé très très loin en bref hôtel vraiment à éviter 0/10
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Mohamed Marij3 weeks ago on Google4/5
(Translated by Google) Hotel SPA, welcoming staff, up-to-date equipment, satisfying meal. …
(Translated by Google) Hotel SPA, welcoming staff, up-to-date equipment, satisfying meal.
(Original)
Hotel SPA, personnels accueillant, équipements à la hauteur, repas satisfaisant.
(Original)
Hotel SPA, personnels accueillant, équipements à la hauteur, repas satisfaisant.
Trip typeVacation · Family
Rooms4.0
Service5.0
Location4.0
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Nabil Nachet3 months ago on Google1/5
(Translated by Google) An amateur staff overwhelmed by the flow of customers. Not recommended on Aid day or the day before. Proven losers. Not worth it. …
(Translated by Google) An amateur staff overwhelmed by the flow of customers. Not recommended on Aid day or the day before. Proven losers. Not worth it.
(Original)
Un staff amateur dépassé par le flux des clients. Déconseillé le jour de l Aid ou la veille. Losers avérés. Ne vaut pas la peine.
(Original)
Un staff amateur dépassé par le flux des clients. Déconseillé le jour de l Aid ou la veille. Losers avérés. Ne vaut pas la peine.
Trip typeFamily
Rooms2.0
Service2.0
Location2.0
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Hajela3 months ago on Google1/5
(Translated by Google) The worst hotel not even one star of i could give a zero
Power cut + no hot water
Zt cherry sir the null buffet cake from null …
Power cut + no hot water
Zt cherry sir the null buffet cake from null …
(Translated by Google) The worst hotel not even one star of i could give a zero
Power cut + no hot water
Zt cherry sir the null buffet cake from null
(Original)
The worst hotel not even one star of i could give a zero
Coupure d’électricité + pas d’eau chaude
Zt cerise sir le gâteau buffet nul de chez nul
Power cut + no hot water
Zt cherry sir the null buffet cake from null
(Original)
The worst hotel not even one star of i could give a zero
Coupure d’électricité + pas d’eau chaude
Zt cerise sir le gâteau buffet nul de chez nul
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William Szymalka6 months ago on Google5/5
(Translated by Google) Excellent !!! Nothing to say !
The animators are too. Eg: Momo
The meals are too good. And the reception is kinda nice …
The animators are too. Eg: Momo
The meals are too good. And the reception is kinda nice …
(Translated by Google) Excellent !!! Nothing to say !
The animators are too. Eg: Momo
The meals are too good. And the reception is kinda nice
(Original)
Excellent !!! Rien à dire !
Les animateurs sont trop. Ex: Momo
Les repas sont trop bon. Et la réception est plutôt gentil
The animators are too. Eg: Momo
The meals are too good. And the reception is kinda nice
(Original)
Excellent !!! Rien à dire !
Les animateurs sont trop. Ex: Momo
Les repas sont trop bon. Et la réception est plutôt gentil
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Poveda Manona year ago on Google1/5
(Translated by Google) Very low-end hotel, rooms that are empty and poorly soundproofed (neighbors, staff passing outside and hotel entertainment with loud music). …
(Translated by Google) Very low-end hotel, rooms that are empty and poorly soundproofed (neighbors, staff passing outside and hotel entertainment with loud music).
No effort, after the second cleaning still so dirty. The phone does not work, remote control and broken door handle ...
Very disappointed with the service, no spa, more than a restaurant open, first price drink, even the tea is bad ...
I advise you to avoid this hotel long with all activities.
(Original)
Hôtel très bas de gamme, chambres salles et mal insonorisées (voisins, personnel qui passe dehors et animation de l’hôtel musique à fond).
Aucun effort fourni, après le deuxième nettoyage toujours autant sale. Le téléphone ne marche pas, télécommande et poignée de porte cassée…
Très déçu de la prestation, pas de spa, plus qu’un restaurant d’ouvert, boisson premier prix, même le thé est mauvais…
Je vous conseille d’éviter cet hôtel long de toutes activités.
No effort, after the second cleaning still so dirty. The phone does not work, remote control and broken door handle ...
Very disappointed with the service, no spa, more than a restaurant open, first price drink, even the tea is bad ...
I advise you to avoid this hotel long with all activities.
(Original)
Hôtel très bas de gamme, chambres salles et mal insonorisées (voisins, personnel qui passe dehors et animation de l’hôtel musique à fond).
Aucun effort fourni, après le deuxième nettoyage toujours autant sale. Le téléphone ne marche pas, télécommande et poignée de porte cassée…
Très déçu de la prestation, pas de spa, plus qu’un restaurant d’ouvert, boisson premier prix, même le thé est mauvais…
Je vous conseille d’éviter cet hôtel long de toutes activités.
Trip typeVacation
Rooms2.0
Service1.0
Location1.0
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Asmae Bethaouia year ago on Google5/5
(Translated by Google) I highly recommend! Very restful, the setting is magnificent, cozy and calm, Moroccan food is very varied, friendly and helpful staff, entertainment all day long ... well, everything was there. …
(Translated by Google) I highly recommend! Very restful, the setting is magnificent, cozy and calm, Moroccan food is very varied, friendly and helpful staff, entertainment all day long ... well, everything was there.
In addition we were able to recover an object that we forgot after one day of our departure, thank you very much Ryads parc!
(Original)
Je recommande vivement! Très reposant, le cadre est magnifique cosy et calme, la bouffe marocaine est très variée, staff gentil et serviable, l’animation toute la journée… enfin tout était au rendez-vous.
En plus nous avons pu récupérer un objet que nous avons oublié après un jour de notre départ, merci infiniment Ryads parc!
In addition we were able to recover an object that we forgot after one day of our departure, thank you very much Ryads parc!
(Original)
Je recommande vivement! Très reposant, le cadre est magnifique cosy et calme, la bouffe marocaine est très variée, staff gentil et serviable, l’animation toute la journée… enfin tout était au rendez-vous.
En plus nous avons pu récupérer un objet que nous avons oublié après un jour de notre départ, merci infiniment Ryads parc!
Trip typeCouple
Rooms5.0
Service5.0
Location3.0
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Fanny Caquelard6 months ago on Google4/5
(Translated by Google) The +: super good restaurant and very kind and caring waiters-bartender, pretty and pleasant complex, adorable animators (see again the non-chalant person who takes care of the shuttle and excursions in the reception …
(Translated by Google) The +: super good restaurant and very kind and caring waiters-bartender, pretty and pleasant complex, adorable animators (see again the non-chalant person who takes care of the shuttle and excursions in the reception hall because not very friendly), maintenance from the top room, small friendly disco...
The -: average chemical drinks and alcohol, swimming pool not heated in April despite the 30/35° so difficult to swim but all the staff did their best to welcome us to the top after 2 years of closure so we left delighted and very happy with our holidays in Marrakech...thanks to Morocco for the warm welcome!!! C&F&J
(Original)
Le + : restau super bon et serveurs-barman très gentils et bienveillants, complexe jolie et agréable, animateurs adorables (revoir la personne non-chalante qui s'occupe de la navette et excursions dans le hall d'accueil car peu sympathique ), entretien de la chambre top, petite discothèque conviviale...
Les - : boissons chimiques et alcool moyens, piscine non chauffé en avril malgré les 30/35° donc difficile de se baigner mais tous le personnel à fait de son mieux pour nous accueillir au top après 2 ans de fermeture donc nous repartons ravis et très contents de nos vacances a Marrakech...merci au Maroc pour l'acceuil chaleureux!!! C&F&J
The -: average chemical drinks and alcohol, swimming pool not heated in April despite the 30/35° so difficult to swim but all the staff did their best to welcome us to the top after 2 years of closure so we left delighted and very happy with our holidays in Marrakech...thanks to Morocco for the warm welcome!!! C&F&J
(Original)
Le + : restau super bon et serveurs-barman très gentils et bienveillants, complexe jolie et agréable, animateurs adorables (revoir la personne non-chalante qui s'occupe de la navette et excursions dans le hall d'accueil car peu sympathique ), entretien de la chambre top, petite discothèque conviviale...
Les - : boissons chimiques et alcool moyens, piscine non chauffé en avril malgré les 30/35° donc difficile de se baigner mais tous le personnel à fait de son mieux pour nous accueillir au top après 2 ans de fermeture donc nous repartons ravis et très contents de nos vacances a Marrakech...merci au Maroc pour l'acceuil chaleureux!!! C&F&J
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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deenaz deenaz11 months ago on Google2/5
(Translated by Google) Several years ago, before the renovation, it was really great. However, despite the exceptional dedication of the employees, the hotel does not live up to a 4 *. We had no hot water for two days, then the water was …
(Translated by Google) Several years ago, before the renovation, it was really great. However, despite the exceptional dedication of the employees, the hotel does not live up to a 4 *. We had no hot water for two days, then the water was just lukewarm. The meals were bland, tasteless with little variety. Almost no entertainment offered and hordes of children left to their own devices, in scooters and hoverboards rushing at you and screaming in the middle of people in the lounge area .... In short, not great, it's a shame given the potential because the site has a lot of potential.
(Original)
Il y a plusieurs années, avant la rénovation, c'était vraiment top. Cependant, malgré le dévouement exceptionnel des employés, l'hôtel n'est pas à la hauteur d'un 4*. Nous n'avons pas eu d'eau chaude durant deux jours, puis l'eau était tout juste tiède. Les repas étaient fades, sans saveur avec peu de variétés. Presque pas d'animation proposée et des hordes d'enfants livrés à eux-mêmes, en trotinette et hoverboard vous fonçant dessus et hurlant au milieu des gens à l'espace lounge .... Bref, pas terrible, c'est bien dommage au vu du potentiel car le site a beaucoup de potentiel.
(Original)
Il y a plusieurs années, avant la rénovation, c'était vraiment top. Cependant, malgré le dévouement exceptionnel des employés, l'hôtel n'est pas à la hauteur d'un 4*. Nous n'avons pas eu d'eau chaude durant deux jours, puis l'eau était tout juste tiède. Les repas étaient fades, sans saveur avec peu de variétés. Presque pas d'animation proposée et des hordes d'enfants livrés à eux-mêmes, en trotinette et hoverboard vous fonçant dessus et hurlant au milieu des gens à l'espace lounge .... Bref, pas terrible, c'est bien dommage au vu du potentiel car le site a beaucoup de potentiel.
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Imane Bena year ago on Google5/5
(Translated by Google) It was a very peaceful experience! We stayed there for a weekend and it was very nice. The hotel is very spacious, very clean, the buffet is very diverse and of very good quality. Our daughter was very happy at the …
(Translated by Google) It was a very peaceful experience! We stayed there for a weekend and it was very nice. The hotel is very spacious, very clean, the buffet is very diverse and of very good quality. Our daughter was very happy at the Kids Club as well as during the evening activities. The staff was extremely welcoming, smiling and kind. Ghezlane was at the reception and was very understandable and incredibly helpful. I warmly thank all the staff because they made our stay unforgettable.
(Original)
Ce fut une expérience très paisible! Nous y avons séjourné pendant un weekend et c'était très sympa. L'hôtel est très spacieux, très propre, le buffet est très diversifé et de très bonne qualité. Notre fille était très contente au Kids Club ainsi que durant les activités du soir. Le personnel était extrêmement accueillant, souriant et gentil. Ghezlane était à l'accueil et fut très compréhensible et d'une aide incroyable. Je remercie vivement l'intégralité du personnel car ils ont rendu notre séjour inoubliable.
(Original)
Ce fut une expérience très paisible! Nous y avons séjourné pendant un weekend et c'était très sympa. L'hôtel est très spacieux, très propre, le buffet est très diversifé et de très bonne qualité. Notre fille était très contente au Kids Club ainsi que durant les activités du soir. Le personnel était extrêmement accueillant, souriant et gentil. Ghezlane était à l'accueil et fut très compréhensible et d'une aide incroyable. Je remercie vivement l'intégralité du personnel car ils ont rendu notre séjour inoubliable.
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Sara Mahmoudya year ago on Google5/5
(Translated by Google) We had a wonderful week in July. We needed to disconnect, escape and rest with these complicated times and frankly we were not disappointed! Already the place itself is just beautiful, clean, relaxing. The buffet blew …
(Translated by Google) We had a wonderful week in July. We needed to disconnect, escape and rest with these complicated times and frankly we were not disappointed! Already the place itself is just beautiful, clean, relaxing. The buffet blew us away because always new, lots of choice and especially fresh food. Moreover, the cook was of good advice when asked questions about how to cook such and such a dish.
All the hotel staff are lovely, from the front desk to the service staff, the restaurant and the entertainment team. The animators were very nice, set the mood as it should despite the flat times and the strong heat they have always been there not to get bored and transmit their good humor to us. So a big thank you to Soukaina, Hanane, Ali, Chinoui, Jilali ... I don't remember all the names but thank you all!
We will not hesitate to return if the opportunity presents itself. Really a very good experience compared to other hotels we have already done in Marrakech.
(Original)
On a passé une semaine magnifique en juillet. On avait besoin de déconnexion, d'évasion et de repos avec ces temps compliqués et franchement on n'a pas été déçu ! Déjà l'endroit en lui même est juste magnifique, propre, reposant. Le buffet nous a bluffé car toujours des nouveautés, beaucoup de choix et surtout des aliments frais. D'ailleurs le cuisinier a été de bon conseil lorsqu'on lui a posé des questions sur la façon de cuisiner tel ou tel plat.
Tout le personnel de l'hôtel est adorable, de la réception en passant par le personnel de service, du restaurant mais aussi l'équipe d'animation. Les animateurs ont été très sympas, ont mis l'ambiance comme il faut malgré des moments plat et la forte chaleur ils ont toujours été là pour ne pas qu'on se lasse et nous transmettre leur bonne humeur. Alors un grand merci à Soukaina, Hanane, Ali, chinoui, Jilali ... Je ne me souviens pas de tous les noms mais merci a tous !
Nous n'hésiterons pas à revenir si l'occasion se présentait. Vraiment une très bonne expérience comparé à d'autres hôtels que nous avons déjà fait sur Marrakech.
All the hotel staff are lovely, from the front desk to the service staff, the restaurant and the entertainment team. The animators were very nice, set the mood as it should despite the flat times and the strong heat they have always been there not to get bored and transmit their good humor to us. So a big thank you to Soukaina, Hanane, Ali, Chinoui, Jilali ... I don't remember all the names but thank you all!
We will not hesitate to return if the opportunity presents itself. Really a very good experience compared to other hotels we have already done in Marrakech.
(Original)
On a passé une semaine magnifique en juillet. On avait besoin de déconnexion, d'évasion et de repos avec ces temps compliqués et franchement on n'a pas été déçu ! Déjà l'endroit en lui même est juste magnifique, propre, reposant. Le buffet nous a bluffé car toujours des nouveautés, beaucoup de choix et surtout des aliments frais. D'ailleurs le cuisinier a été de bon conseil lorsqu'on lui a posé des questions sur la façon de cuisiner tel ou tel plat.
Tout le personnel de l'hôtel est adorable, de la réception en passant par le personnel de service, du restaurant mais aussi l'équipe d'animation. Les animateurs ont été très sympas, ont mis l'ambiance comme il faut malgré des moments plat et la forte chaleur ils ont toujours été là pour ne pas qu'on se lasse et nous transmettre leur bonne humeur. Alors un grand merci à Soukaina, Hanane, Ali, chinoui, Jilali ... Je ne me souviens pas de tous les noms mais merci a tous !
Nous n'hésiterons pas à revenir si l'occasion se présentait. Vraiment une très bonne expérience comparé à d'autres hôtels que nous avons déjà fait sur Marrakech.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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stephanie hernandez6 months ago on Google5/5
(Translated by Google) Stay at the top with the family, a perfect welcome with Abdel and Fadwa always there to make us happy, all the staff is very caring to satisfy us we will come back Inchallah thank you all for your kindness and …
(Translated by Google) Stay at the top with the family, a perfect welcome with Abdel and Fadwa always there to make us happy, all the staff is very caring to satisfy us we will come back Inchallah thank you all for your kindness and benevolence we will miss you!!!
steph landry and the little prince
(Original)
Sejour au top en famille, un accueil parfait avec Abdel et Fadwa toujours la pour nous faire plaisir, tout le personnel est aux petits soins pour nous satisfaire on reviendra Inchallah merci à tous pour votre gentillesse et bienveillance vous allez nous manquer !!!
steph landry et le petit prince
steph landry and the little prince
(Original)
Sejour au top en famille, un accueil parfait avec Abdel et Fadwa toujours la pour nous faire plaisir, tout le personnel est aux petits soins pour nous satisfaire on reviendra Inchallah merci à tous pour votre gentillesse et bienveillance vous allez nous manquer !!!
steph landry et le petit prince
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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Oualid ALAMI10 months ago on Google4/5
(Translated by Google) the staff is very warm and welcoming thank you to them.
the restoration is quite good in quantity and quality it is not haute cuisine, will deplore the absence of donuts and harcha for breakfast while msemen are …
the restoration is quite good in quantity and quality it is not haute cuisine, will deplore the absence of donuts and harcha for breakfast while msemen are …
(Translated by Google) the staff is very warm and welcoming thank you to them.
the restoration is quite good in quantity and quality it is not haute cuisine, will deplore the absence of donuts and harcha for breakfast while msemen are there and the pastries for dessert which are not too successful, nevertheless the dishes are good and varied
the children will appreciate the kids club and the activities
and adults will be able to enjoy the calm and the splendid view of the Atlas Mountains and the interior garden.
the rooms are correct, the bedding is comfortable
it has a beautiful swimming pool, basketball court, volleyball and petonque
the hotel is located outside the city of Marrakech, it has good secure indoor parking over a large area
I recommend it
(Original)
le personnel est trés chaleureux et accueillant merci à eux.
la restoration est assez bonne en quantité et en qualité ce n est pas la grande gastronomie, en déplorera l absence de beignet et de harcha en petit déjeuner alors que des msemen sont là et les patisseries au dessert qui ne sont pas trop réussi, néanmoins les plats sont bons et variés
les enfants aprêcieront le kids club et les activités
et les adultes pourront profité du calme et de la vue splendide sur les montagnes de l atlas et le jardin intérieur.
les chambres sont corrécte, la literie est confortable
il dispose d une belle piscine, terrain de basket, voley et petonque
l hotel se trouve en dehors de la ville de Marrakech, il dispose d un bon parking interieur securisé sur une grande superficie
je vous le recommande
the restoration is quite good in quantity and quality it is not haute cuisine, will deplore the absence of donuts and harcha for breakfast while msemen are there and the pastries for dessert which are not too successful, nevertheless the dishes are good and varied
the children will appreciate the kids club and the activities
and adults will be able to enjoy the calm and the splendid view of the Atlas Mountains and the interior garden.
the rooms are correct, the bedding is comfortable
it has a beautiful swimming pool, basketball court, volleyball and petonque
the hotel is located outside the city of Marrakech, it has good secure indoor parking over a large area
I recommend it
(Original)
le personnel est trés chaleureux et accueillant merci à eux.
la restoration est assez bonne en quantité et en qualité ce n est pas la grande gastronomie, en déplorera l absence de beignet et de harcha en petit déjeuner alors que des msemen sont là et les patisseries au dessert qui ne sont pas trop réussi, néanmoins les plats sont bons et variés
les enfants aprêcieront le kids club et les activités
et les adultes pourront profité du calme et de la vue splendide sur les montagnes de l atlas et le jardin intérieur.
les chambres sont corrécte, la literie est confortable
il dispose d une belle piscine, terrain de basket, voley et petonque
l hotel se trouve en dehors de la ville de Marrakech, il dispose d un bon parking interieur securisé sur une grande superficie
je vous le recommande
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bébé beenen5 months ago on Google2/5
(Translated by Google) Hotel not very clean no organization the eaten in eaten too much spice hotel removed from the city the only thing the animators o top …
(Translated by Google) Hotel not very clean no organization the eaten in eaten too much spice hotel removed from the city the only thing the animators o top
(Original)
Hôtel pas tres propre pas d organisation le mangé in mangable trop d épice hôtel retiré de la ville la seule chose les animateurs o top
(Original)
Hôtel pas tres propre pas d organisation le mangé in mangable trop d épice hôtel retiré de la ville la seule chose les animateurs o top
Trip typeFamily
Rooms2.0
Service2.0
Location1.0
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fane hervy4 months ago on Google5/5
(Translated by Google) Pleasant stay staff and animators at the top very friendly and with little care we had a very very good week …
(Translated by Google) Pleasant stay staff and animators at the top very friendly and with little care we had a very very good week
(Original)
Séjour agréable personnel et animateurs au top très convivial et au petit soin nous avons passés une très très bonne semaine
(Original)
Séjour agréable personnel et animateurs au top très convivial et au petit soin nous avons passés une très très bonne semaine
Trip typeCouple
Rooms5.0
Service5.0
Location4.0
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M. F11 months ago on Google3/5
(Translated by Google) The +: nicely decorated hotel, pleasant outdoor spaces (terrace, swimming pool). Spacious rooms. Caring staff. Animators available throughout the day. Good and varied catering. The negatives: out-of-the-way location …
(Translated by Google) The +: nicely decorated hotel, pleasant outdoor spaces (terrace, swimming pool). Spacious rooms. Caring staff. Animators available throughout the day. Good and varied catering. The negatives: out-of-the-way location (3 euros for the shuttle when it is indicated as "free"), cleaning of the floor of the rooms to be reviewed, municipalist activities (karaoke, darts, music quiz), scam excursions.
(Original)
Les +: hotel joliment décoré, espaces exterieurs (terrasse, piscine) agréables. Chambres spacieuses. Personnel au petit soin. Animateurs disponibles tout au long de la journée. Restauration bonne et variée. Les -: localisation excentrée (3 euros la navette alors qu'elle est indiqué "gratuite"), ménage du sol des chambres à revoir, animations munimalistes (karaoke, fléchettes, quiz musica), excursions arnaques.
(Original)
Les +: hotel joliment décoré, espaces exterieurs (terrasse, piscine) agréables. Chambres spacieuses. Personnel au petit soin. Animateurs disponibles tout au long de la journée. Restauration bonne et variée. Les -: localisation excentrée (3 euros la navette alors qu'elle est indiqué "gratuite"), ménage du sol des chambres à revoir, animations munimalistes (karaoke, fléchettes, quiz musica), excursions arnaques.
Trip typeCouple
Rooms3.0
Service2.0
Location2.0
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Rezki CHEBLI10 months ago on Google1/5
(Translated by Google) To be avoided .. Beware of scams, no professional conscience, I booked in promotion online, the hotel debited the total amount, a few days before my departure the hotel contacts me to tell me that it is closed to …
(Translated by Google) To be avoided .. Beware of scams, no professional conscience, I booked in promotion online, the hotel debited the total amount, a few days before my departure the hotel contacts me to tell me that it is closed to these dates and which prompts me to cancel my reservation, no details are given on the reasons for the closure and I never had any return to my questions.
I had to cancel so as not to have a penalty afterwards, just after the cancellation the hotel reposted offers on the same dates with higher rates.
I'm still waiting for my refund
INADMISSIBLE
(Original)
A éviter.. Attention aux arnaques, aucune conscience professionnelle, j'ai réservé en promotion en ligne, l'hôtel a débité la somme totale, quelques jours avant mon départ l'hôtel me contacte pour me dire qu'il est fermé à ces dates et qui m'incite à annuler ma réservation, aucun détail n'est donné sur les raisons de la fermeture et je n'ai jamais eu de retour à mes questions.
J'étais obligé d'annuler pour ne pas avoir de pénalité par la suite, juste après l'annulation l'hôtel republie des offres aux mêmes dates avec des tarifd plus élevés.
J'attends toujours mon remboursement
INADMISSIBLE
I had to cancel so as not to have a penalty afterwards, just after the cancellation the hotel reposted offers on the same dates with higher rates.
I'm still waiting for my refund
INADMISSIBLE
(Original)
A éviter.. Attention aux arnaques, aucune conscience professionnelle, j'ai réservé en promotion en ligne, l'hôtel a débité la somme totale, quelques jours avant mon départ l'hôtel me contacte pour me dire qu'il est fermé à ces dates et qui m'incite à annuler ma réservation, aucun détail n'est donné sur les raisons de la fermeture et je n'ai jamais eu de retour à mes questions.
J'étais obligé d'annuler pour ne pas avoir de pénalité par la suite, juste après l'annulation l'hôtel republie des offres aux mêmes dates avec des tarifd plus élevés.
J'attends toujours mon remboursement
INADMISSIBLE
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
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Mayalabeille Labeille11 months ago on Google5/5
(Translated by Google) I had a very good stay at this establishment the staff are top notch.
Even if like all establishments it turns a little in degraded mode as everywhere …
Even if like all establishments it turns a little in degraded mode as everywhere …
(Translated by Google) I had a very good stay at this establishment the staff are top notch.
Even if like all establishments it turns a little in degraded mode as everywhere in the world because of this virus. The stay was very pleasant and relaxing.
Thanks to the team 👍👍👍👍👍
(Original)
J'ai passé un très bon séjour dans cette établissement le personnel est top.
Même si comme tous les établissements ça tourne un peu en mode dégradé comme partout dans le monde a cause de ce virus. Le séjour a été très sympa et reposant.
Merci a l equipe 👍👍👍👍👍
Even if like all establishments it turns a little in degraded mode as everywhere in the world because of this virus. The stay was very pleasant and relaxing.
Thanks to the team 👍👍👍👍👍
(Original)
J'ai passé un très bon séjour dans cette établissement le personnel est top.
Même si comme tous les établissements ça tourne un peu en mode dégradé comme partout dans le monde a cause de ce virus. Le séjour a été très sympa et reposant.
Merci a l equipe 👍👍👍👍👍
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
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Mustapha El hafidi3 months ago on Google4/5
(Translated by Google) Spacious and grandiose meal below average dessert grape apple pear poor quality immaculate rooms …
(Translated by Google) Spacious and grandiose meal below average dessert grape apple pear poor quality immaculate rooms
(Original)
Spacieux et grandiose repas en dessous de la moyenne dessert raisin pomme poire de mauvaise qualité chambres impeccables
(Original)
Spacieux et grandiose repas en dessous de la moyenne dessert raisin pomme poire de mauvaise qualité chambres impeccables
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Fathya Daraouia year ago on Google5/5
(Translated by Google) Superb establishment (stay October 2021). The rooms are very spacious and clean. Management and staff are friendly. The buffets at the top. The big plus: the animators: YASSIR & MOMO. Crazy atmosphere, jovial during …
(Translated by Google) Superb establishment (stay October 2021). The rooms are very spacious and clean. Management and staff are friendly. The buffets at the top. The big plus: the animators: YASSIR & MOMO. Crazy atmosphere, jovial during evening shows, always innovative.
These boys are very touching, close to customers, very respectful, even-tempered.
I adopted them!
Thank you for these unforgettable moments.
(Original)
Superbe établissement (séjour octobre 2021). Les chambres sont très spacieuses et propres. La Direction, le personnel est bienveillant. Les buffets au top. Le gros plus : les animateurs : YASSIR & MOMO. Ambiance de folie, joviale lors des spectacles en soirée, toujours innovants.
Ces garçons sont très touchants, proches des clients, très respectueux, d’humeur égale.
Je les ai adopté !
Merci pour ces moments inoubliables.
These boys are very touching, close to customers, very respectful, even-tempered.
I adopted them!
Thank you for these unforgettable moments.
(Original)
Superbe établissement (séjour octobre 2021). Les chambres sont très spacieuses et propres. La Direction, le personnel est bienveillant. Les buffets au top. Le gros plus : les animateurs : YASSIR & MOMO. Ambiance de folie, joviale lors des spectacles en soirée, toujours innovants.
Ces garçons sont très touchants, proches des clients, très respectueux, d’humeur égale.
Je les ai adopté !
Merci pour ces moments inoubliables.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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badia ahmeda year ago on Google4/5
(Translated by Google) Magnificent hotel, everything is well organized, very nice swimming pool, very nice atmosphere, moreover, I would like to thank the whole entertainment team for their availability and their professionalism. The food …
(Translated by Google) Magnificent hotel, everything is well organized, very nice swimming pool, very nice atmosphere, moreover, I would like to thank the whole entertainment team for their availability and their professionalism. The food is in the form of a varied buffet tajine, couscous, chicken, pastry, .... the employees are very nice and they are available to customers, I highly recommend this hotel
(Original)
Magnifique hôtel, tout est bien organisé , très belle piscine, très belle ambiance d’ailleurs je tiens à remercier toute l’équipe animation pour leurs disponibilité et leurs professionnalisme. La nourriture est sous forme De buffet varié tajine, couscous, poulets , pâtisserie , .... les employés sont très gentils et ils sont à la disposition des clients , je vous recommande vivement cet hôtel
(Original)
Magnifique hôtel, tout est bien organisé , très belle piscine, très belle ambiance d’ailleurs je tiens à remercier toute l’équipe animation pour leurs disponibilité et leurs professionnalisme. La nourriture est sous forme De buffet varié tajine, couscous, poulets , pâtisserie , .... les employés sont très gentils et ils sont à la disposition des clients , je vous recommande vivement cet hôtel
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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farid El Messaoudi vlog2 months ago on Google5/5
(Translated by Google) Very nice hotel with all new features
(Original) …
(Original) …
(Translated by Google) Very nice hotel with all new features
(Original)
فندق جميل جدا وفيه جميع الميزات الجديده
(Original)
فندق جميل جدا وفيه جميع الميزات الجديده
Rooms5.0
Service5.0
Location5.0
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MMTV -736 months ago on Google4/5
(Translated by Google) I spent three days it was very good just a little problem with the food not a lot of choice not very cool but otherwise the rest very very good …
(Translated by Google) I spent three days it was very good just a little problem with the food not a lot of choice not very cool but otherwise the rest very very good
(Original)
J’ai passé trois jours c’était très bien juste un petit problème de la bouffe pas beaucoup de choix pas très cool mais sinon le reste très très bien
(Original)
J’ai passé trois jours c’était très bien juste un petit problème de la bouffe pas beaucoup de choix pas très cool mais sinon le reste très très bien
Trip typeVacation · Family
Rooms5.0
Service4.0
Location4.0
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Laurent Coulon11 months ago on Google5/5
(Translated by Google) Stay from 5/11/21 to 12/11/21 despite a limited organization during the Covid period, we had an excellent stay in a magnificent setting under the sun of Marrakech. Clean and well-equipped rooms, abundant and varied …
(Translated by Google) Stay from 5/11/21 to 12/11/21 despite a limited organization during the Covid period, we had an excellent stay in a magnificent setting under the sun of Marrakech. Clean and well-equipped rooms, abundant and varied food, a special mention to the entire animation team and not to mention all its entertainers because many special mention for Momo Jillali Youssef Yassin and his dances! Well done everyone and see you soon
(Original)
Séjour du 5/11/21 au 12/11/21 malgré une organisation restreinte en période de Covid nous avons passé un excellent séjour dans un cadre magnifique sous le soleil de Marrakech. Chambres propres et bien équipées nourriture abondante et variée , une mention particulière à toute l’équipe animation et sans citer tout ses animateurs car nombreux mention particulière pour Momo Jillali Youssef Yassin et ses danses ! Bravo à tous et à bientôt
(Original)
Séjour du 5/11/21 au 12/11/21 malgré une organisation restreinte en période de Covid nous avons passé un excellent séjour dans un cadre magnifique sous le soleil de Marrakech. Chambres propres et bien équipées nourriture abondante et variée , une mention particulière à toute l’équipe animation et sans citer tout ses animateurs car nombreux mention particulière pour Momo Jillali Youssef Yassin et ses danses ! Bravo à tous et à bientôt
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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Hajar Aounaa month ago on Google5/5
(Translated by Google) Very grades and clean room,
Pleasant service and entertainment …
Pleasant service and entertainment …
(Translated by Google) Very grades and clean room,
Pleasant service and entertainment
(Original)
Chambre très grades et propres,
Service et animations agréables
Pleasant service and entertainment
(Original)
Chambre très grades et propres,
Service et animations agréables
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Ben Mouna3 months ago on Google5/5
(Translated by Google) Good welcome, caring people warm place simply I recommend to do again. …
(Translated by Google) Good welcome, caring people warm place simply I recommend to do again.
(Original)
Bon accueil, des gens bien veillant endroit chaleureux tout simplement je recommande à refaire.
(Original)
Bon accueil, des gens bien veillant endroit chaleureux tout simplement je recommande à refaire.
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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Magali Reine2 years ago on Google5/5
(Translated by Google) Excellent stay. The rooms are spacious and clean. The buffet is very very good and lots of choice. The staff is very nice, attentive, smiling, WiFi goes everywhere in the hotel is free, free shuttles are available to …
(Translated by Google) Excellent stay. The rooms are spacious and clean. The buffet is very very good and lots of choice. The staff is very nice, attentive, smiling, WiFi goes everywhere in the hotel is free, free shuttles are available to go to town. Very nice, beautiful hotel..
Room 703 and 708
(Original)
Excellent séjour. Les chambres sont spacieuse et propre. Le buffet est très très bon et beaucoup de choix. Le personnel est très gentil, à l'écoute, souriant, la Wifi passe partout dans l'hôtel est gratuite, des navettes gratuite sont misent à disposition pour aller en ville. Très beau hôtel voir magnifique..
Chambre 703 et 708
Room 703 and 708
(Original)
Excellent séjour. Les chambres sont spacieuse et propre. Le buffet est très très bon et beaucoup de choix. Le personnel est très gentil, à l'écoute, souriant, la Wifi passe partout dans l'hôtel est gratuite, des navettes gratuite sont misent à disposition pour aller en ville. Très beau hôtel voir magnifique..
Chambre 703 et 708
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Sabrina AITALIa year ago on Google5/5
(Translated by Google) By way of our favorite animation team! (Hanane, Soukaina, Fedoua, Lili, Moha, Ali, Momo) who brightened up our 9-day trip by offering various activities for both adults and our children with the kids club! Thanks to …
(Translated by Google) By way of our favorite animation team! (Hanane, Soukaina, Fedoua, Lili, Moha, Ali, Momo) who brightened up our 9-day trip by offering various activities for both adults and our children with the kids club! Thanks to which we were able to rest - also attractive shows, disco evenings where children and adults alike had fun !!!
A reception team (Salah, Amel, Abdou and the others) who took great care!
As for the restaurant, we were not disappointed! Each meal was filling and very good very innovative!
We were superbly surrounded throughout the stay
One thing is certain…. We will be back
(Original)
En passant par notre équipe d’animation préférée ! ( Hanane, Soukaina, Fedoua,Lili, Moha, Ali,Momo) qui a égayé notre voyage de 9 jours en proposant diverses animations tant bien pour adultes que pour nos enfants avec le kids club! Grâce auquel nous avons pu nous reposer - aussi des spectacles attrayants, des soirées disco où enfants et adultes ce sont amusés !!!
Une équipe de réception (Salah, Amel , Abdou et les autres ) qui fut au petit soin !
Quant au restaurant nous n’avons pas été déçu! Chaque repas était copieux et très bon très innovant !
Nous avons été superbement entourée durant tout le séjour
Une chose est sure …. Nous reviendrons😁
A reception team (Salah, Amel, Abdou and the others) who took great care!
As for the restaurant, we were not disappointed! Each meal was filling and very good very innovative!
We were superbly surrounded throughout the stay
One thing is certain…. We will be back
(Original)
En passant par notre équipe d’animation préférée ! ( Hanane, Soukaina, Fedoua,Lili, Moha, Ali,Momo) qui a égayé notre voyage de 9 jours en proposant diverses animations tant bien pour adultes que pour nos enfants avec le kids club! Grâce auquel nous avons pu nous reposer - aussi des spectacles attrayants, des soirées disco où enfants et adultes ce sont amusés !!!
Une équipe de réception (Salah, Amel , Abdou et les autres ) qui fut au petit soin !
Quant au restaurant nous n’avons pas été déçu! Chaque repas était copieux et très bon très innovant !
Nous avons été superbement entourée durant tout le séjour
Une chose est sure …. Nous reviendrons😁
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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mohamed ait mahdia year ago on Google5/5
(Translated by Google) We had an excellent 9-day stay, nothing to complain about, clean swimming pools very good service by the pool and in the room (floor, towel, deckchair, ...) the children had fun and are already asking to come back. …
(Translated by Google) We had an excellent 9-day stay, nothing to complain about, clean swimming pools very good service by the pool and in the room (floor, towel, deckchair, ...) the children had fun and are already asking to come back. The food is varied and there is something for everyone. The animation team is at the top, a dynamic team smiling and warm. Many thanks to Momo and Moha for their presence and entertainment throughout the day. Bravo Ali for the choreographies, And a big kiss from our daughters to Hanane, Soukaina, Fadoua and Lili.
We will be back 😊
(Original)
Nous avons passé un excellent séjour de 9 jours, rien à reprocher, piscines propres tres bon service au bord de la piscine et en chambre (sol, serviette, transat, ...) les enfants se sont bien amusés et demandent déjà de revenir. La nourriture est variée et il y en a pour tous les goûts. L'équipe d'animation est au top, une équipe dynamique souriante et chaleureuse. Grand Merci à Momo et Moha pour leur présence et animation tout au long de la journée. Bravo Ali pour les chorégraphies, Et un gros bisous de la part de nos filles à Hanane, Soukaina, Fadoua et Lili.
Nous reviendrons 😊
We will be back 😊
(Original)
Nous avons passé un excellent séjour de 9 jours, rien à reprocher, piscines propres tres bon service au bord de la piscine et en chambre (sol, serviette, transat, ...) les enfants se sont bien amusés et demandent déjà de revenir. La nourriture est variée et il y en a pour tous les goûts. L'équipe d'animation est au top, une équipe dynamique souriante et chaleureuse. Grand Merci à Momo et Moha pour leur présence et animation tout au long de la journée. Bravo Ali pour les chorégraphies, Et un gros bisous de la part de nos filles à Hanane, Soukaina, Fadoua et Lili.
Nous reviendrons 😊
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fatimzahra fatihia year ago on Google5/5
(Translated by Google) Excellent hotel, congratulations to the whole team (restaurant, entertainment, reception, room staff, ...). Excellent stay where all the staff are available to make the customer feel good. At the top, well done and …
(Translated by Google) Excellent hotel, congratulations to the whole team (restaurant, entertainment, reception, room staff, ...). Excellent stay where all the staff are available to make the customer feel good. At the top, well done and thank you to all of you ...
(Original)
Hôtel excellent, un grand bravo à toute l'équipe (restaurant, animation, accueil, personnel de chambre,...). Excellent séjour où tout le personnel se rend disponible pour que le client se sente bien. Au top, bravo et merci à vous tous...
(Original)
Hôtel excellent, un grand bravo à toute l'équipe (restaurant, animation, accueil, personnel de chambre,...). Excellent séjour où tout le personnel se rend disponible pour que le client se sente bien. Au top, bravo et merci à vous tous...
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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ahamido najima year ago on Google5/5
(Translated by Google) We had a very good stay. The staff are very attentive, the rooms are clean, and the food is varied and very good. Everything was on top! I will definitely go back. Thanks to all the teams! …
(Translated by Google) We had a very good stay. The staff are very attentive, the rooms are clean, and the food is varied and very good. Everything was on top! I will definitely go back. Thanks to all the teams!
(Original)
On a passé un très bon séjour. Le personnel est très attentionné, les chambres sont propres, et la nourriture était variées et très bonnes. Tout était au top ! Je vais surement y retourner. Merci à toutes les équipes !
(Original)
On a passé un très bon séjour. Le personnel est très attentionné, les chambres sont propres, et la nourriture était variées et très bonnes. Tout était au top ! Je vais surement y retourner. Merci à toutes les équipes !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Matthias Bauerschmitta year ago on Google3/5
(Translated by Google) The hotel is a little further away from the city and offers a shuttle bus 3 times a day which costs 30 dirhams there and back per person. The service is mixed and could be better. In my opinion, the price is too …
(Translated by Google) The hotel is a little further away from the city and offers a shuttle bus 3 times a day which costs 30 dirhams there and back per person. The service is mixed and could be better. In my opinion, the price is too expensive for what is on offer. All inclusive, no ice cream for dessert or at the pool. Fruit and pastries always the same. Drinks with the meal are only available in bottles but a maximum of 2 pieces (e.g. cola and water if someone wanted soda, that was not possible). Children's disco in the evening was absolutely lacking in inspiration. The entertainers looked bored. Rooms and beds were good and clean. All in all, I wouldn't go back for the money we paid here.
(Original)
Hotel liegt etwas weiter von der Stadt entfernt und bietet 3 mal am Tag einen Shuttlebus an der pro Person 30Dirham hin und zurück kostet. Der Service ist durchwachsen und könnte besser sein. Preis ist meines Erachtens zu teuer für das was geboten wird All inklusive kein Eis als Dessert oder am Pool. Obst und Gebäck immer das gleiche . Getränke beim Essen gibt es nur in Flaschen aber maximal 2Stück (zb. Cola und Wasser wenn einer dann noch Limo wollte ging das nicht) . Kinderdisco abends war absolut Inspirationslos Animateure sahen gelangweilt dabei aus. Zimmer und Betten waren gut und sauber .Alles in allem würde ich hier nicht mehr hin fahren für das Geld was wir hier bezahlt haben.
(Original)
Hotel liegt etwas weiter von der Stadt entfernt und bietet 3 mal am Tag einen Shuttlebus an der pro Person 30Dirham hin und zurück kostet. Der Service ist durchwachsen und könnte besser sein. Preis ist meines Erachtens zu teuer für das was geboten wird All inklusive kein Eis als Dessert oder am Pool. Obst und Gebäck immer das gleiche . Getränke beim Essen gibt es nur in Flaschen aber maximal 2Stück (zb. Cola und Wasser wenn einer dann noch Limo wollte ging das nicht) . Kinderdisco abends war absolut Inspirationslos Animateure sahen gelangweilt dabei aus. Zimmer und Betten waren gut und sauber .Alles in allem würde ich hier nicht mehr hin fahren für das Geld was wir hier bezahlt haben.
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Reda Bernarda month ago on Google1/5
(Translated by Google) To avoid dogs do not go there you will be disappointed with everything …
(Translated by Google) To avoid dogs do not go there you will be disappointed with everything
(Original)
A éviter des chiens ne partez pas là bas vous serais déçue de tout
(Original)
A éviter des chiens ne partez pas là bas vous serais déçue de tout
Trip typeVacation · Solo
Rooms1.0
Service1.0
Location1.0
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Ismael Bensghir5 months ago on Google5/5
(Translated by Google) Very good hotel, quiet room. With an excellent buffet
(Original) …
(Original) …
(Translated by Google) Very good hotel, quiet room. With an excellent buffet
(Original)
Tres bon hotel, chambre calme. Avec un buffet excellent
(Original)
Tres bon hotel, chambre calme. Avec un buffet excellent
Rooms5.0
Service5.0
Location5.0
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zaid elcadia year ago on Google3/5
(Translated by Google) Clean room well cleaned. Modest salad buffet is repeated every day. 3 types of pastry if you delay you will find the buffet exhausted. No variations in the level for the menu. large clean swimming pool. Lack of …
(Translated by Google) Clean room well cleaned. Modest salad buffet is repeated every day. 3 types of pastry if you delay you will find the buffet exhausted. No variations in the level for the menu. large clean swimming pool. Lack of activity during the day. Nice animators.
(Original)
Chambre propre bien nettoyé. Buffet modeste salade se répètent tts les jours .patisserie 3 types si tu te tardes tu trouvera le buffet epuisé.pas de variations au niveau pour le menu. piscine vaste propre .manque d activité pendant la journée. Animateurs sympas.
(Original)
Chambre propre bien nettoyé. Buffet modeste salade se répètent tts les jours .patisserie 3 types si tu te tardes tu trouvera le buffet epuisé.pas de variations au niveau pour le menu. piscine vaste propre .manque d activité pendant la journée. Animateurs sympas.
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Mohamed Gharbi3 months ago on Google5/5
(Translated by Google) Very well maintained hotel with competent and welcoming staff …
(Translated by Google) Very well maintained hotel with competent and welcoming staff
(Original)
Hotel très bien entretenu avec un personnel compétent et accueillant
(Original)
Hotel très bien entretenu avec un personnel compétent et accueillant
Rooms5.0
Service5.0
Location5.0
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Nassim ABOULOUAFAa year ago on Google5/5
(Translated by Google) Hotel perfectly located, very quiet and decorated with greenery. Impeccable cleanliness and comfort. Lovely welcome, spacious and super comfortable room. The staff is very efficient and attentive to customers. The …
(Translated by Google) Hotel perfectly located, very quiet and decorated with greenery. Impeccable cleanliness and comfort. Lovely welcome, spacious and super comfortable room. The staff is very efficient and attentive to customers. The restaurant is excellent.
I would like to thank Miss Amal for her professionalism.
We highly recommend this establishment.
(Original)
Hôtel parfaitement situé, très calme et agrémenté de verdure. Propreté et confort irréprochables. Accueil adorable, chambre spacieuse et hyper confortable. Le personnel est très efficace et à l'écoute des clients. Le restaurant est excellent.
Je tiens à remercier Mlle Amal pour son professionnalisme.
Nous recommandons vivement cet établissement.
I would like to thank Miss Amal for her professionalism.
We highly recommend this establishment.
(Original)
Hôtel parfaitement situé, très calme et agrémenté de verdure. Propreté et confort irréprochables. Accueil adorable, chambre spacieuse et hyper confortable. Le personnel est très efficace et à l'écoute des clients. Le restaurant est excellent.
Je tiens à remercier Mlle Amal pour son professionnalisme.
Nous recommandons vivement cet établissement.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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HERBAUT stephanie11 months ago on Google5/5
(Translated by Google) We had an exceptional stay.
The staff is very caring.
The animators are at the top …
The staff is very caring.
The animators are at the top …
(Translated by Google) We had an exceptional stay.
The staff is very caring.
The animators are at the top
especially to Mohamed and youcef for their good humor.
(Original)
Nous avons passé un séjour exceptionnel.
Le personnel est au petit soin.
Les animateurs sont au top
surtout à Mohamed et youcef pour leur bonne humeur.
The staff is very caring.
The animators are at the top
especially to Mohamed and youcef for their good humor.
(Original)
Nous avons passé un séjour exceptionnel.
Le personnel est au petit soin.
Les animateurs sont au top
surtout à Mohamed et youcef pour leur bonne humeur.
Trip typeVacation
Rooms5.0
Service5.0
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nacer guennouna year ago on Google1/5
(Translated by Google) The service has become poor at this hotel apart from a few remaining staff members, especially in the restaurant or the swimming pool. but the prices have increased and the service no longer follows. This morning a …
(Translated by Google) The service has become poor at this hotel apart from a few remaining staff members, especially in the restaurant or the swimming pool. but the prices have increased and the service no longer follows. This morning a covid 19 case among the staff and nothing has changed .... the server with the cov19 in question continued to serve as nothing was. Very big disappointment yesterday and today and very big difference between the former management of the Spaniards and the current owner who to my taste is leaving things to drag on for a purely pecuniary objective. The proof is to let it go in the middle of covid 19. Do not be fooled because for the same price see other hotels at least are part of the renowned hotel chains. At least you can claim and be heard in one way or another. Too bad for a Moroccan owner can be far from the reality of this area. Do not get fooled !!!!! Otherwise you will remember my warning and it will be too late.
(Original)
Le service est devenu nul au sein de cet hôtel a part quelques membres du personnel restant font l exception surtout au niveau du restaurant ou la piscine. mais les prix ont augmente et le service ne suit plus. Ce matin un cas covid 19 au sein du personnel et rien n a changé ....le serveur atteint du cov19 en question a continué à servir comme rien n était. Très grande déception hier et aujourd hui et très grande différence entre l ancienne gestion des espagnoles et l actuel proprio qui a mon gout laisse les choses trainer pour un objectif purement pecunier. La preuve est le laisser aller en plein cas covid 19. Ne vous faites pas avoir car pour le même prix vois avez d autres hôtels au moins faisons partie des chaines hôtelière de renom. Au moins vous pouvez réclamer et être écouté d une manière ou une autre. Dommage pour un proprio marocain peut être loin de la réalité de ce domaine. Ne vous faites pas avoir !!!!! Sinon vous allez vous rappeler de mon avertissement et ça sera trop tard.
(Original)
Le service est devenu nul au sein de cet hôtel a part quelques membres du personnel restant font l exception surtout au niveau du restaurant ou la piscine. mais les prix ont augmente et le service ne suit plus. Ce matin un cas covid 19 au sein du personnel et rien n a changé ....le serveur atteint du cov19 en question a continué à servir comme rien n était. Très grande déception hier et aujourd hui et très grande différence entre l ancienne gestion des espagnoles et l actuel proprio qui a mon gout laisse les choses trainer pour un objectif purement pecunier. La preuve est le laisser aller en plein cas covid 19. Ne vous faites pas avoir car pour le même prix vois avez d autres hôtels au moins faisons partie des chaines hôtelière de renom. Au moins vous pouvez réclamer et être écouté d une manière ou une autre. Dommage pour un proprio marocain peut être loin de la réalité de ce domaine. Ne vous faites pas avoir !!!!! Sinon vous allez vous rappeler de mon avertissement et ça sera trop tard.
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Benabdallah Moncefa year ago on Google1/5
(Translated by Google) Go your way, there is only one bar and it is at the reception level (count 5 to 10 minutes for a return trip .... with the heat I won't tell you) and when you ask for a solution we were insulted and yelled at. …
(Translated by Google) Go your way, there is only one bar and it is at the reception level (count 5 to 10 minutes for a return trip .... with the heat I won't tell you) and when you ask for a solution we were insulted and yelled at.
Mediocre room, old equipment, and so on ... It is also unacceptable for 100 dhs more there are hotels that offer better service.
The manager is a big coxxxxxx. We did not end our stay only 1 night out of 3 and it was no worse for us to end up in a place that is worth it. If you want to relax go your way there is better in Marrakech. Hope to help you not get ripped off like us.
(Original)
Passer votre chemin, il n'y a qu'un seul bar et il est au niveau de la réception (compter 5 a 10 mn pour un aller retour .... avec la chaleur je vous raconte pas) et lorsqu'on demande une solution on nous a insulter et crier dessus.
Chambre mediocre, matériel vieux, et j'en passe...C'est inacceptable en plus pour 100 dhs de plus il y a des hôtel qui offre un meilleur service.
Le gérant est un gros coxxxxxx. Nous n'avons pas terminer notre séjour 1 nuit sur 3 seulement et c pas plus mal nous avons atteri dans un endroit qui en vaut la peine. Si vous voulez vous détendre passer votre chemin il y a mieux a Marrakech. Espèrent vous aider à ne pas vous faire arnaquer comme nous.
Mediocre room, old equipment, and so on ... It is also unacceptable for 100 dhs more there are hotels that offer better service.
The manager is a big coxxxxxx. We did not end our stay only 1 night out of 3 and it was no worse for us to end up in a place that is worth it. If you want to relax go your way there is better in Marrakech. Hope to help you not get ripped off like us.
(Original)
Passer votre chemin, il n'y a qu'un seul bar et il est au niveau de la réception (compter 5 a 10 mn pour un aller retour .... avec la chaleur je vous raconte pas) et lorsqu'on demande une solution on nous a insulter et crier dessus.
Chambre mediocre, matériel vieux, et j'en passe...C'est inacceptable en plus pour 100 dhs de plus il y a des hôtel qui offre un meilleur service.
Le gérant est un gros coxxxxxx. Nous n'avons pas terminer notre séjour 1 nuit sur 3 seulement et c pas plus mal nous avons atteri dans un endroit qui en vaut la peine. Si vous voulez vous détendre passer votre chemin il y a mieux a Marrakech. Espèrent vous aider à ne pas vous faire arnaquer comme nous.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Dolores Ventorosi3 years ago on Google2/5
(Translated by Google) Bof! Nice rooms, nice place, nice hotel but no one to pick us up at the airport when we booked, no shower towels you have to wait until the middle of the afternoon and the meals are not really up to par of the place ! …
(Translated by Google) Bof! Nice rooms, nice place, nice hotel but no one to pick us up at the airport when we booked, no shower towels you have to wait until the middle of the afternoon and the meals are not really up to par of the place ! 3 days of paella, hot dishes ... almost cold, meat to become vegetarian. Fortunately there are breakfasts and pizza. Pity...
(Original)
Bof ! Belles chambres, beau lieu, bel hôtel mais personne pour venir nous chercher à l'aéroport alors que nous avions réservé, pas de serviettes de douche il faut attendre le milieu de l'après-midi et les repas ne sont vraiment pas à la hauteur du lieu ! 3 jours de suite de la paella, plats chauds...quasi froids, viande à devenir végétarien. Heureusement il y a les petits déjeuners et les pizza. Dommage...
(Original)
Bof ! Belles chambres, beau lieu, bel hôtel mais personne pour venir nous chercher à l'aéroport alors que nous avions réservé, pas de serviettes de douche il faut attendre le milieu de l'après-midi et les repas ne sont vraiment pas à la hauteur du lieu ! 3 jours de suite de la paella, plats chauds...quasi froids, viande à devenir végétarien. Heureusement il y a les petits déjeuners et les pizza. Dommage...
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Jeremy A2 years ago on Google2/5
(Translated by Google) Nice hotel the rooms are spacious, well appointed, well maintained apart from some temperature problems with the hot water in the bathroom. Regarding the food, the buffets are quite varied. The animation is nice, the …
(Translated by Google) Nice hotel the rooms are spacious, well appointed, well maintained apart from some temperature problems with the hot water in the bathroom. Regarding the food, the buffets are quite varied. The animation is nice, the team in charge does a really good job. The staff at reception, however, are unprofessional, when you ask for information, for example, you seem to be disturbing it, the service regarding drinks is also not terrible. The hotel also offers a shuttle that takes us into the city center, however the staff also use it, which has the effect of increasing the number of stops and wasting time on the outward and return journeys.
(Original)
Bel hotel les chambres sont spacieuses, bien agencées, bien entretenues mis à part quelques problemes de température avec l'eau chaude dans la salle de bain. Concernant la nourriture, les buffets sont assez variés. L'animation est sympa, l'équipe en charge fait vraiment du bon travail. Cependant, le personnel à la réception, n'est pas professionnel, lorqu'on demande des renseignements ,par exemple, on a l'impression de les déranger, le service concernant les boissons n'est pas non plus terrible. L' hotel propose aussi une navette qui nous emmène dans le centre ville, néanmoins le personnel de celui-ci l'emprunte aussi, ce qui a pour effet de multiplier les arrêts et de perdre du temps à l'aller et au retour.
(Original)
Bel hotel les chambres sont spacieuses, bien agencées, bien entretenues mis à part quelques problemes de température avec l'eau chaude dans la salle de bain. Concernant la nourriture, les buffets sont assez variés. L'animation est sympa, l'équipe en charge fait vraiment du bon travail. Cependant, le personnel à la réception, n'est pas professionnel, lorqu'on demande des renseignements ,par exemple, on a l'impression de les déranger, le service concernant les boissons n'est pas non plus terrible. L' hotel propose aussi une navette qui nous emmène dans le centre ville, néanmoins le personnel de celui-ci l'emprunte aussi, ce qui a pour effet de multiplier les arrêts et de perdre du temps à l'aller et au retour.
Trip typeVacation · Couple
Rooms5.0
Service2.0
Location2.0
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Fouad Yassera year ago on Google5/5
(Translated by Google) Following the stay last wekkend with my family within the hotel; I would like to thank all the staff for their kindness and quality of service. …
(Translated by Google) Following the stay last wekkend with my family within the hotel; I would like to thank all the staff for their kindness and quality of service.
I would particularly like to underline the warm welcome from Mrs Bouchra; Souad and Yassine who were very helpful and benevolent ... without forgetting of course if Amine with her big smile who ensures that everyone is well received and served.
The catering service provided by Si Said was also excellent with a wide variety of choices (the food was of a very good standard and the buffet was impeccable) ...
It's a hotel I've been going there since 2008 because I feel like I'm really with my family.
I send you a big THANK YOU and see you soon inchaallah.
(Original)
Suite au séjour passé le wekkend dernier avec ma famille au sein de l'hôtel ; je tiens à remercier tout le personnel pour leur gentillesse et qualité du service .
je tiens à souligner tout particulièrement l'accueil chaleureux de Mme Bouchra ; Souad et yassine qui ont étè tres serviables et bienveillants...sans oublier bien sur si Amine avec son grand sourire qui veille a ce que toute personne soit bien acceulli et servie .
Le service de restauration assure par si Said était également excellents et présentait un choix très varié (la nourriture était de très bon niveau et le buffet était impeccable)...
C'est un hotel ou j'y vais depuis 2008 parce que je sens que je suis vraiment avec ma famille.
Je vous adresse un grand MERCI et à bientôt inchaallah.
I would particularly like to underline the warm welcome from Mrs Bouchra; Souad and Yassine who were very helpful and benevolent ... without forgetting of course if Amine with her big smile who ensures that everyone is well received and served.
The catering service provided by Si Said was also excellent with a wide variety of choices (the food was of a very good standard and the buffet was impeccable) ...
It's a hotel I've been going there since 2008 because I feel like I'm really with my family.
I send you a big THANK YOU and see you soon inchaallah.
(Original)
Suite au séjour passé le wekkend dernier avec ma famille au sein de l'hôtel ; je tiens à remercier tout le personnel pour leur gentillesse et qualité du service .
je tiens à souligner tout particulièrement l'accueil chaleureux de Mme Bouchra ; Souad et yassine qui ont étè tres serviables et bienveillants...sans oublier bien sur si Amine avec son grand sourire qui veille a ce que toute personne soit bien acceulli et servie .
Le service de restauration assure par si Said était également excellents et présentait un choix très varié (la nourriture était de très bon niveau et le buffet était impeccable)...
C'est un hotel ou j'y vais depuis 2008 parce que je sens que je suis vraiment avec ma famille.
Je vous adresse un grand MERCI et à bientôt inchaallah.
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Nathalie Noblet2 years ago on Google5/5
(Translated by Google) We are coming back from Marrakech. The hotel is clean, the spa3cious rooms. We were there as a couple and got to know 2 other couples who also travel regularly. We all agreed that the restaurant is top notch with …
(Translated by Google) We are coming back from Marrakech. The hotel is clean, the spa3cious rooms. We were there as a couple and got to know 2 other couples who also travel regularly. We all agreed that the restaurant is top notch with varied buffets and something for everyone. Really excellent, with a caring team to satisfy customers. It is true that the hotel is a bit far but with the shuttles no problem and taxis are not expensive. We preferred to be calm rather than in the noise of Marrakech and especially in the pollution.
Thanks again to all the hotel staff
(Original)
Nous revenons de Marrakech. L'hôtel est propre, les chambres spa3cieuses. Nous y étions en couple et avons fait connaissance de 2 autres couples qui voyagent aussi régulièrement . Nous étions tous d'accord pour dire que le restaurant est au top avec des buffets variés et pour tous les goûts . Vraiment excellent, avec une équipe au petit soin pour satisfaire les clients. C'est vrai que l'hôtel se trouve un peu loin mais avec les navettes pas de souci et les taxis ne sont pas chers. Nous avons préféré être au calme plutôt que dans le bruit de Marrakech et surtout dans la pollution .
Merci encore à tout le personnel de l'hôtel
Thanks again to all the hotel staff
(Original)
Nous revenons de Marrakech. L'hôtel est propre, les chambres spa3cieuses. Nous y étions en couple et avons fait connaissance de 2 autres couples qui voyagent aussi régulièrement . Nous étions tous d'accord pour dire que le restaurant est au top avec des buffets variés et pour tous les goûts . Vraiment excellent, avec une équipe au petit soin pour satisfaire les clients. C'est vrai que l'hôtel se trouve un peu loin mais avec les navettes pas de souci et les taxis ne sont pas chers. Nous avons préféré être au calme plutôt que dans le bruit de Marrakech et surtout dans la pollution .
Merci encore à tout le personnel de l'hôtel
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner2 years ago
(Translated by Google) Dear Nathalie, thank you very much for the comments. We are happy that you liked the cleanliness, the rooms, the restaurant and the friendliness of the staff. Cheers
(Original)
Chère Nathalie, merci beaucoup pour les commentaires. On est heureux de que vous avez aimez la properté, les chambres, le restaurant et la amabilité du personnel. Salutations
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Ricardo Moreira2 months ago on Google4/5
(Translated by Google) Appropriate service for the price
Lots of fresh beer …
Lots of fresh beer …
(Translated by Google) Appropriate service for the price
Lots of fresh beer
(Original)
Serviço apropriado para o preço
Muita falta de cerveja fresca
Lots of fresh beer
(Original)
Serviço apropriado para o preço
Muita falta de cerveja fresca
Rooms4.0
Service3.0
Location3.0
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soukaina benzakoura year ago on Google4/5
(Translated by Google) I had a wonderful stay at Hotel Ryad Parc and Spa..it is spacious. Excellent service with varied food! The staff are warm. I highly recommend this hotel …
(Translated by Google) I had a wonderful stay at Hotel Ryad Parc and Spa..it is spacious. Excellent service with varied food! The staff are warm. I highly recommend this hotel
(Original)
J'ai passé un séjour magnifique à L'hôtel Ryad Parc and Spa..il est spacieux. Excellent service avec nourriture variée! Le personnel est chaleureux. Je recommande vivement cet hôtel
(Original)
J'ai passé un séjour magnifique à L'hôtel Ryad Parc and Spa..il est spacieux. Excellent service avec nourriture variée! Le personnel est chaleureux. Je recommande vivement cet hôtel
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Driss Saissia year ago on Google4/5
(Translated by Google) Generally everything was at the top: the welcome and the staff, especially Ms. Oumaima and Ms. Hind without forgetting of course the entertainment team. …
(Translated by Google) Generally everything was at the top: the welcome and the staff, especially Ms. Oumaima and Ms. Hind without forgetting of course the entertainment team.
However, it is imperative to advise customers to avoid reserving deckchairs by spreading out towels since the morning without using them and depriving others of using them at the desired time.
(Original)
Généralement tout était au top : l’accueil et le personnel, surtout Mle Oumaima et mle Hind sans oublier bien sûr l’équipe d’animation.
Cependant, il impérativement demandé de conseiller la clientèle d’éviter la réservation des transats par l’étalement des serviettes et ce depuis le matin sans les utiliser et priver d’autres de les utiliser au moment voulu.
However, it is imperative to advise customers to avoid reserving deckchairs by spreading out towels since the morning without using them and depriving others of using them at the desired time.
(Original)
Généralement tout était au top : l’accueil et le personnel, surtout Mle Oumaima et mle Hind sans oublier bien sûr l’équipe d’animation.
Cependant, il impérativement demandé de conseiller la clientèle d’éviter la réservation des transats par l’étalement des serviettes et ce depuis le matin sans les utiliser et priver d’autres de les utiliser au moment voulu.
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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hasna mamouni11 months ago on Google4/5
(Translated by Google) Very good value for money especially regarding the restaurant
Pleasant atmosphere a big thank you for La superb Fadoua, Amal and Mariam …
Pleasant atmosphere a big thank you for La superb Fadoua, Amal and Mariam …
(Translated by Google) Very good value for money especially regarding the restaurant
Pleasant atmosphere a big thank you for La superb Fadoua, Amal and Mariam
For the cleanliness of the rooms, an extra effort must be made
Basically the stay was good
(Original)
Très bon rapport qualité prix surtout en ce qui concerne le restaurant
Ambiance agréable un grand merci pour La superbe Fadoua , Amal et Mariam
Pour la propreté des chambres il faut faire un effort supplémentaire
En gros le séjour était bon
Pleasant atmosphere a big thank you for La superb Fadoua, Amal and Mariam
For the cleanliness of the rooms, an extra effort must be made
Basically the stay was good
(Original)
Très bon rapport qualité prix surtout en ce qui concerne le restaurant
Ambiance agréable un grand merci pour La superbe Fadoua , Amal et Mariam
Pour la propreté des chambres il faut faire un effort supplémentaire
En gros le séjour était bon
Trip typeBusiness
Rooms3.0
Service4.0
Location4.0
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Benjamin MARTINOD2 years ago on Google5/5
(Translated by Google) A perfect one week stay! A large and beautiful hotel with an unobstructed view of the Atlas. Spacious and large room with top bedding. Quality infrastructure (spa, swimming pool, gym, etc.). The buffet meals were of …
(Translated by Google) A perfect one week stay! A large and beautiful hotel with an unobstructed view of the Atlas. Spacious and large room with top bedding. Quality infrastructure (spa, swimming pool, gym, etc.). The buffet meals were of high quality, fresh and varied. Special mention for the pizzas and the couscous! A motivated, pleasant animation team that made us laugh! The free shuttles to take us and pick us up in Marrakech center are frequent. The staff did everything to make the stay as good as possible and it was! I recommend it and thank you again to the whole team!!
(Original)
Un séjour d'une semaine parfait! Un grand et bel hôtel avec vue dégagée sur l'Atlas. Chambre spacieuse et grande avec une literie top. Des infrastructures (spa, piscine, salle de sport...) de qualité. Le buffets repas était de qualité, frais et varié. Mention spéciale pour les pizzas et le couscous! Une équipe d'animation motivée, agréable qui nous a bien fait rire! Les navettes gratuites pour nous emmener et nous rechercher à Marrakech centre sont fréquentes. Le personnel a tout fait pour que le séjour se passe le mieux possible et ça a été le cas! Je vous le conseille et merci encore à toute l'équipe!!
(Original)
Un séjour d'une semaine parfait! Un grand et bel hôtel avec vue dégagée sur l'Atlas. Chambre spacieuse et grande avec une literie top. Des infrastructures (spa, piscine, salle de sport...) de qualité. Le buffets repas était de qualité, frais et varié. Mention spéciale pour les pizzas et le couscous! Une équipe d'animation motivée, agréable qui nous a bien fait rire! Les navettes gratuites pour nous emmener et nous rechercher à Marrakech centre sont fréquentes. Le personnel a tout fait pour que le séjour se passe le mieux possible et ça a été le cas! Je vous le conseille et merci encore à toute l'équipe!!
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Jamal Mokha year ago on Google3/5
(Translated by Google) decent hotel. nice restaurant there is a choice.
the room is nice but the bed is catastrophic it moves as soon as you move.
the upstairs rooms are not practical for strollers. …
the room is nice but the bed is catastrophic it moves as soon as you move.
the upstairs rooms are not practical for strollers. …
(Translated by Google) decent hotel. nice restaurant there is a choice.
the room is nice but the bed is catastrophic it moves as soon as you move.
the upstairs rooms are not practical for strollers.
(Original)
hotel correct. restaurant sympa il y a le choix.
la chambre est sympa mais le lit est catastrophique il bouge des qu on bouge.
les chambres en étage ce n'est pas pratique pour les poussettes.
the room is nice but the bed is catastrophic it moves as soon as you move.
the upstairs rooms are not practical for strollers.
(Original)
hotel correct. restaurant sympa il y a le choix.
la chambre est sympa mais le lit est catastrophique il bouge des qu on bouge.
les chambres en étage ce n'est pas pratique pour les poussettes.
Trip typeVacation
Rooms2.0
Service3.0
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Michel Jauffrit2 years ago on Google5/5
(Translated by Google) We had a great stay at this hotel at the end of January 2020. Our only regret is that we couldn't take advantage of the swimming pool (a little cold) All the staff are available and attentive. The food was ok and the …
(Translated by Google) We had a great stay at this hotel at the end of January 2020. Our only regret is that we couldn't take advantage of the swimming pool (a little cold) All the staff are available and attentive. The food was ok and the room nice
(Original)
Nous avons passé un excellent séjour dans cet hôtel fin janvier 2020. Notre seul regret est de n'avoir pas pu profiter de la piscine (un peu froide) Tout le personnel est disponible et attentif. La restauration était correcte et la chambre agréable
(Original)
Nous avons passé un excellent séjour dans cet hôtel fin janvier 2020. Notre seul regret est de n'avoir pas pu profiter de la piscine (un peu froide) Tout le personnel est disponible et attentif. La restauration était correcte et la chambre agréable
Rooms5.0
Response from the owner2 years ago
(Translated by Google) Dear Michel, thank you for the comments. We are glad you enjoyed your stay and we will be waiting for you next time. Greetings.
(Original)
Cher Michel, merci pour les commentaries. On est heureux de que vous avez aimez votre séjour et on vous attend une prochaine fois. Salutations.
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Zineb ZILAFa year ago on Google5/5
(Translated by Google) Very pleasant setting
Excellent value
Helpful and friendly staff …
Excellent value
Helpful and friendly staff …
(Translated by Google) Very pleasant setting
Excellent value
Helpful and friendly staff
Varied buffet, good with restocking until the end of catering hours
Good animation
Air conditioning and infrastructure, especially that of the bathroom, should be improved.
(Original)
Cadre très agréable
Excellent rapport qualité prix
Personnel serviable et sympathique
Buffet varié, bon avec réassort jusqu'à la fin des heures de restauration
Bonne animation
La climatisation et l'infrastructure notamment celle de la salle de bain devraient être améliorées.
Excellent value
Helpful and friendly staff
Varied buffet, good with restocking until the end of catering hours
Good animation
Air conditioning and infrastructure, especially that of the bathroom, should be improved.
(Original)
Cadre très agréable
Excellent rapport qualité prix
Personnel serviable et sympathique
Buffet varié, bon avec réassort jusqu'à la fin des heures de restauration
Bonne animation
La climatisation et l'infrastructure notamment celle de la salle de bain devraient être améliorées.
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
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Sarah Giordano3 years ago on Google2/5
(Translated by Google) Hotel and rooms very welcoming but big problems of services. Before booking, no reply to emails, no email confirmation of the reservation. Shuttle service to go downtown very poorly organized and often complete. …
(Translated by Google) Hotel and rooms very welcoming but big problems of services. Before booking, no reply to emails, no email confirmation of the reservation. Shuttle service to go downtown very poorly organized and often complete. Private taxi booking never on time. Similarly for Transfers for excursions (45 minutes waiting). The phone in the room does not work. Breakfast not ready on time. And wifi very slow and picks up badly. To sum up very nice place, quiet, but deplorable service.
(Original)
Hôtel et chambres très accueillantes mais de gros problèmes de services. Avant la réservation, aucune réponse aux mails, pas de confirmation mail de la réservation. Service de navette pour aller en centre ville très mal organisé et souvent complet. Réservation de taxi privés jamais à l’heure. De même pour les Transferts pour les excursions (45 minutes d’attente). Le téléphone en chambre ne fonctionne pas. Petit déjeuner pas prêt à l’heure. Et wifi très lent et capte mal. Pour résumer très bel endroit, au calme, mais service déplorable.
(Original)
Hôtel et chambres très accueillantes mais de gros problèmes de services. Avant la réservation, aucune réponse aux mails, pas de confirmation mail de la réservation. Service de navette pour aller en centre ville très mal organisé et souvent complet. Réservation de taxi privés jamais à l’heure. De même pour les Transferts pour les excursions (45 minutes d’attente). Le téléphone en chambre ne fonctionne pas. Petit déjeuner pas prêt à l’heure. Et wifi très lent et capte mal. Pour résumer très bel endroit, au calme, mais service déplorable.
Trip typeVacation · Couple
Rooms4.0
Service1.0
Location4.0
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Corinne Rousseau3 years ago on Google4/5
(Translated by Google) I stayed from 16 to 23 September 2019 at this hotel.
I can only congratulate the management for the cleanliness of this hotel (rooms and outdoor spaces), the kindness of the staff always smiling and polite. …
I can only congratulate the management for the cleanliness of this hotel (rooms and outdoor spaces), the kindness of the staff always smiling and polite. …
(Translated by Google) I stayed from 16 to 23 September 2019 at this hotel.
I can only congratulate the management for the cleanliness of this hotel (rooms and outdoor spaces), the kindness of the staff always smiling and polite.
As for the food it is ok. Good value for money.
Thank you all for this very appreciated stay.
(Original)
J'ai séjourné du 16 au 23 septembre 2019 dans cet hôtel.
Je ne peux que féliciter la direction pour la propreté de cet hôtel (chambres et espaces exterieurs), de l a gentillesse du personnel toujours souriant et poli.
Quant à la nourriture c est correct. Bon rapport qualité/prix.
Merci à tous pour ce séjour très apprécié.
I can only congratulate the management for the cleanliness of this hotel (rooms and outdoor spaces), the kindness of the staff always smiling and polite.
As for the food it is ok. Good value for money.
Thank you all for this very appreciated stay.
(Original)
J'ai séjourné du 16 au 23 septembre 2019 dans cet hôtel.
Je ne peux que féliciter la direction pour la propreté de cet hôtel (chambres et espaces exterieurs), de l a gentillesse du personnel toujours souriant et poli.
Quant à la nourriture c est correct. Bon rapport qualité/prix.
Merci à tous pour ce séjour très apprécié.
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Tarik Lamhamdia year ago on Google5/5
(Translated by Google) Very satisfied with my stay at Marrakech Ryads Parc, beautiful place, quiet and clean with lots of greenery, very nice and large swimming pool, nice rooms (you just have to unplug the electrical outlet from the fridge …
(Translated by Google) Very satisfied with my stay at Marrakech Ryads Parc, beautiful place, quiet and clean with lots of greenery, very nice and large swimming pool, nice rooms (you just have to unplug the electrical outlet from the fridge to avoid noise before sleeping), a quality service and a professional, dedicated and attentive team, sanitary measures are respected, I would like to thank the reservation teams (Ms. Hikmat), the reception (Ms. Ghizlane), the swimming pool (Mr. Amir), the catering (Mr Said), entertainment (Mr JI Lali), cooks and chambermaids. I recommend it and see you very soon inchaalah
(Original)
Très satisfait de mon séjour à Marrakech Ryads Parc ,endroit magnifique,calme et propre avec beaucoup de verdure, très belle et grande piscine ,chambres sympa (il faut juste débrancher la prise électrique du frigidaire pour éviter le bruit avant de faire dodo ),un service de qualité et une équipe professionnelle ,dévouée et à l'écoute,les mesures sanitaires sont respectées,je tiens à remercier les équipes de la réservation (Mme Hikmat),la réception (Mme Ghizlane),la piscine (Mr Amir),la restauration (Mr Said),l'animation (Mr JI Lali ),les cuisiniers et les femmes de chambre. Je vous le recommande et à très bientôt inchaalah
(Original)
Très satisfait de mon séjour à Marrakech Ryads Parc ,endroit magnifique,calme et propre avec beaucoup de verdure, très belle et grande piscine ,chambres sympa (il faut juste débrancher la prise électrique du frigidaire pour éviter le bruit avant de faire dodo ),un service de qualité et une équipe professionnelle ,dévouée et à l'écoute,les mesures sanitaires sont respectées,je tiens à remercier les équipes de la réservation (Mme Hikmat),la réception (Mme Ghizlane),la piscine (Mr Amir),la restauration (Mr Said),l'animation (Mr JI Lali ),les cuisiniers et les femmes de chambre. Je vous le recommande et à très bientôt inchaalah
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Amira Fahima year ago on Google5/5
(Translated by Google) I had an excellent stay, really perfect, nothing to say, the excellent food (especially the bajdi pizzas) in short, I recommend this hotel to you 100%, too bad that the hotel is located so far from the center, that's …
(Translated by Google) I had an excellent stay, really perfect, nothing to say, the excellent food (especially the bajdi pizzas) in short, I recommend this hotel to you 100%, too bad that the hotel is located so far from the center, that's the only point negative
(Original)
j’ai passer un excellent séjour vraiment parfait rien a dire, la nourriture excellente (surtout les pizzas de bajdi) en bref je vous conseille cette hôtel à 100% dommage que l’hôtel soit placé aussi loin du centre c’est le seul point négatif
(Original)
j’ai passer un excellent séjour vraiment parfait rien a dire, la nourriture excellente (surtout les pizzas de bajdi) en bref je vous conseille cette hôtel à 100% dommage que l’hôtel soit placé aussi loin du centre c’est le seul point négatif
Trip typeVacation · Family
Rooms5.0
Service5.0
Location3.0
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Newel Mohamedi3 years ago on Google4/5
(Translated by Google) Good hotel, considering that it is a 4 star from Morocco. They could improve the theme of entertainment and nightly performances that are not very entertaining and the meals are not bad but they could be better being …
(Translated by Google) Good hotel, considering that it is a 4 star from Morocco. They could improve the theme of entertainment and nightly performances that are not very entertaining and the meals are not bad but they could be better being Morocco a country where you eat so well. The facilities in general well, the treatment of the staff is very good and correct, they try to please you in everything they can. To highlight that our first night we had a problem with the light in the room and the air conditioning did not work but the next day after communicating it a couple of times and seeing that there was no solution they moved us to a better and more spacious room as well. What really disappointed me was the pool, the water was not crystal clear any day, it is green due to dirt or that they have no engines to clean it. The soccer field needs more care, it was very uncomfortable to try to play. The drinks from the pool bar are somewhat scarce, but neither can you ask for much more I suppose for the price that the all-inclusive has compared to other hotels in the area. The bus that leads to the medina, the initiative is good but although they make you sign up then there was no control and people were left without being able to go on the turn they signed up in addition to the fact that the bus that touched us was a real oven, Very hot and no ventilation. For the return if we had some luck and as 2 buses came, the one that touched us was in a much better condition and conditioning that is essential in this season.
(Original)
Buen hotel, teniendo en cuenta que es un 4 estrellas de Marruecos. Podrían mejorar algo el tema de animación y actuaciones nocturnas que no son muy entretenidas y las comidas no están mal pero podrian estar mejor siendo Marruecos un país en el que se come tan bien. Las instalaciones en general bien, el trato del personal es muy bueno y correcto, intentan agradarte en todo lo que puedan. A destacar que nuestra primera noche tuvimos un problema con la luz en la habitación y no funcionaba el aire acondicionado pero al día siguiente tras comunicarlo un par de veces y ver que no habia solución nos cambiaron a una habitación mejor y más espaciosa además. Lo que me decepcionó bastante fue la piscina, el agua no estuvo ningún día cristalina, es verde debido a la suciedad o que no tienen motores que la limpie. Al campo de futbol le hace falta más cuidado, fue muy incomodo intentar jugar. Las bebidas del pool bar son algo escasas, pero tampoco se puede pedir mucho más supongo por el precio que tiene el todo incluido en comparación con otros hoteles de la zona. El bus que lleva a la medina, la iniciativa es buena pero aunque te hagan apuntarte luego no hubo un control y se quedó gente sin poder ir en el turno que se apuntaron además de que el bus que nos tocó de ida era un auténtico horno, muchísimo calor y nada de ventilación. Para la vuelta si tuvimos algo más de suerte y como vinieron 2 buses, el que nos tocó a nosotros estaba en muchisima mejor condición y acondicionado que es algo esencial en esta temporada.
(Original)
Buen hotel, teniendo en cuenta que es un 4 estrellas de Marruecos. Podrían mejorar algo el tema de animación y actuaciones nocturnas que no son muy entretenidas y las comidas no están mal pero podrian estar mejor siendo Marruecos un país en el que se come tan bien. Las instalaciones en general bien, el trato del personal es muy bueno y correcto, intentan agradarte en todo lo que puedan. A destacar que nuestra primera noche tuvimos un problema con la luz en la habitación y no funcionaba el aire acondicionado pero al día siguiente tras comunicarlo un par de veces y ver que no habia solución nos cambiaron a una habitación mejor y más espaciosa además. Lo que me decepcionó bastante fue la piscina, el agua no estuvo ningún día cristalina, es verde debido a la suciedad o que no tienen motores que la limpie. Al campo de futbol le hace falta más cuidado, fue muy incomodo intentar jugar. Las bebidas del pool bar son algo escasas, pero tampoco se puede pedir mucho más supongo por el precio que tiene el todo incluido en comparación con otros hoteles de la zona. El bus que lleva a la medina, la iniciativa es buena pero aunque te hagan apuntarte luego no hubo un control y se quedó gente sin poder ir en el turno que se apuntaron además de que el bus que nos tocó de ida era un auténtico horno, muchísimo calor y nada de ventilación. Para la vuelta si tuvimos algo más de suerte y como vinieron 2 buses, el que nos tocó a nosotros estaba en muchisima mejor condición y acondicionado que es algo esencial en esta temporada.
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Mohamad Assada year ago on Google5/5
(Translated by Google) We had a pleasant stay.
We found peace there to rest, the good humor of the staff as well as the lively evenings to dance. …
We found peace there to rest, the good humor of the staff as well as the lively evenings to dance. …
(Translated by Google) We had a pleasant stay.
We found peace there to rest, the good humor of the staff as well as the lively evenings to dance.
It was all there.
Thank you so much.
(Original)
Nous avons passé un agréable séjour.
Nous y avons trouvé le calme pour se reposer, la bonne humeur du personnel ainsi que les soirées animées pour danser.
Tout y était.
Merci beaucoup.
We found peace there to rest, the good humor of the staff as well as the lively evenings to dance.
It was all there.
Thank you so much.
(Original)
Nous avons passé un agréable séjour.
Nous y avons trouvé le calme pour se reposer, la bonne humeur du personnel ainsi que les soirées animées pour danser.
Tout y était.
Merci beaucoup.
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
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Herout Frederic5 months ago on Google5/5
(Translated by Google) Very nice holiday, lovely staff...
In short, we will be back. …
In short, we will be back. …
(Translated by Google) Very nice holiday, lovely staff...
In short, we will be back.
(Original)
Des vacances très sympa, un personnel adorable...
Bref, nous reviendrons.
In short, we will be back.
(Original)
Des vacances très sympa, un personnel adorable...
Bref, nous reviendrons.
Rooms5.0
Service5.0
Location5.0
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Thierry Delchoque11 months ago on Google5/5
(Translated by Google) Stay from 06/11 to 13/11, very good stay with a top animation team, especially Momo and Youssef, the kitchen staff are at your service, a big thank you to the hotel …
(Translated by Google) Stay from 06/11 to 13/11, very good stay with a top animation team, especially Momo and Youssef, the kitchen staff are at your service, a big thank you to the hotel
(Original)
Séjour du 06/11 au 13/11, très bon séjour avec une équipe animation au top, surtout Momo et Youssef, les gens de cuisines sont à vos petits soins, un grand merci à l'hotel
(Original)
Séjour du 06/11 au 13/11, très bon séjour avec une équipe animation au top, surtout Momo et Youssef, les gens de cuisines sont à vos petits soins, un grand merci à l'hotel
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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lylwa kou3 years ago on Google2/5
(Translated by Google) We stayed one night at this hotel following various reviews that we could see on Google <br/> Unfortunately I do not think to go back because although the setting is …
(Translated by Google) We stayed one night at this hotel following various reviews that we could see on Google <br/> Unfortunately I do not think to go back because although the setting is beautiful some small things have bothered us. <br/> We took an all inclusive which allowed us to have the catering and free drinks <br/> La is limited to 2 restaurants including a snack. Some food is tasteless, the snack offers fried rice steak. <br/> Regarding drinks, bartenders do not make cocktails but press a machine to pour the drink. <br/> He often missed towels in the bathrooms not because of the cleaning lady but due to insufficient towels. <br/> For beach towels the deposit is 100 dirhams in cash no card and they have no distributor <br/> And finally there are no free activities
(Original)
Nous avons séjourné une nuit à cet hôtel suite différents commentaires que nous avons pu voir sur Google<br/>Malheureusement je ne pense pas y retourner car bien que le cadre soit beau certaines petites choses nous ont tracasse. <br/>Nous avons pris un all inclusive qui nous permettait d'avoir la restauration et les boissons gratuites<br/>La est limitée à 2 restaurants dont un snack. Certaines nourriture sont sans saveur, le snack propose frite riz steak. <br/>Concernant les boissons les barmans ne font pas les cocktails mais appuie sur une machine pour faire couler la boisson. <br/>Il nous a souvent manquer des serviettes dans les salles de bain non pas à cause la femme de ménage mais suite à une insuffisance de serviettes. <br/>Pour les serviettes de plage la caution est de 100 dirhams en espèces pas de carte et ils n'ont pas de distributeur<br/>Et pour finir il n'y a pas d'activités gratuite
(Original)
Nous avons séjourné une nuit à cet hôtel suite différents commentaires que nous avons pu voir sur Google<br/>Malheureusement je ne pense pas y retourner car bien que le cadre soit beau certaines petites choses nous ont tracasse. <br/>Nous avons pris un all inclusive qui nous permettait d'avoir la restauration et les boissons gratuites<br/>La est limitée à 2 restaurants dont un snack. Certaines nourriture sont sans saveur, le snack propose frite riz steak. <br/>Concernant les boissons les barmans ne font pas les cocktails mais appuie sur une machine pour faire couler la boisson. <br/>Il nous a souvent manquer des serviettes dans les salles de bain non pas à cause la femme de ménage mais suite à une insuffisance de serviettes. <br/>Pour les serviettes de plage la caution est de 100 dirhams en espèces pas de carte et ils n'ont pas de distributeur<br/>Et pour finir il n'y a pas d'activités gratuite
Trip typeVacation · Family
Rooms3.0
Service3.0
Location2.0
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Nino Italiano5 years ago on Google4/5
(Translated by Google) A nice hotel away from the hustle and bustle of Marrakech but easily accessible.
It is better to be motorized, parking is monitored and free. …
It is better to be motorized, parking is monitored and free. …
(Translated by Google) A nice hotel away from the hustle and bustle of Marrakech but easily accessible.
It is better to be motorized, parking is monitored and free.
The rooms are spacious and well decorated, we had no worries about cleanliness and service.
The breakfast is perfect, buffet varied and delicious.
The pool is beautiful, there is a paying indoor pool but very nice.
Great stay
(Original)
Un bel hôtel a l’écart du tumulte de Marrakech mais facilement accessible .
Il vaut mieux être motorisé, le parking est surveillé et gratuit.
Les chambres sont spacieuses et bien décorées, nous n’avons eu aucun soucis concernant la propreté et le service.
Le petit déjeuner est parfait, buffet varié et délicieux.
La piscine est magnifique, il existe une piscine intérieure payante mais très agréable.
Super séjour
It is better to be motorized, parking is monitored and free.
The rooms are spacious and well decorated, we had no worries about cleanliness and service.
The breakfast is perfect, buffet varied and delicious.
The pool is beautiful, there is a paying indoor pool but very nice.
Great stay
(Original)
Un bel hôtel a l’écart du tumulte de Marrakech mais facilement accessible .
Il vaut mieux être motorisé, le parking est surveillé et gratuit.
Les chambres sont spacieuses et bien décorées, nous n’avons eu aucun soucis concernant la propreté et le service.
Le petit déjeuner est parfait, buffet varié et délicieux.
La piscine est magnifique, il existe une piscine intérieure payante mais très agréable.
Super séjour
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Nathalie GRASCIA3 years ago on Google4/5
(Translated by Google) Beautiful site consisting of ryads on huge park filled with olive and palm trees. Our junior suite was very well decorated, very new, excellent bedding, very good kitchen but not enough Moroccan to our taste. It is a …
(Translated by Google) Beautiful site consisting of ryads on huge park filled with olive and palm trees. Our junior suite was very well decorated, very new, excellent bedding, very good kitchen but not enough Moroccan to our taste. It is a Spanish resort but being in Marrakech, we expected more tajines and Moroccan specialties. Excellent breakfast. Too bad there are no squeezed oranges! Big flat, no cushions on the pool chairs, hello back!
(Original)
Très beau site constitué de ryads sur énorme parc rempli d'oliviers et palmiers. Notre suite junior était très bien décorée, très récente, literie excellente, cuisine très bonne mais pas assez marocaine à notre goût. C'est un complexe espagnol mais étant à Marrakech, on s'attendait à plus de tajines et spécialités marocaines. Petit déjeuner excellent. Dommage qu'il n'y ait pas d'oranges pressées ! Gros bémol, pas de coussins sur les transats de piscine, bonjour le dos !
(Original)
Très beau site constitué de ryads sur énorme parc rempli d'oliviers et palmiers. Notre suite junior était très bien décorée, très récente, literie excellente, cuisine très bonne mais pas assez marocaine à notre goût. C'est un complexe espagnol mais étant à Marrakech, on s'attendait à plus de tajines et spécialités marocaines. Petit déjeuner excellent. Dommage qu'il n'y ait pas d'oranges pressées ! Gros bémol, pas de coussins sur les transats de piscine, bonjour le dos !
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Stéphanie2 years ago on Google4/5
(Translated by Google) Nice hotel, pool for the whole family and beautiful and clean room, very kind and attentive staff! We went all inclusive and were not disappointed diversified meals (always the choice between Eastern and Western …
(Translated by Google) Nice hotel, pool for the whole family and beautiful and clean room, very kind and attentive staff! We went all inclusive and were not disappointed diversified meals (always the choice between Eastern and Western dishes for the difficult) and basic drinks but good. Small flat all the same: avoid at all costs the fruit juice (chemical powder and too sweet) Otherwise a big thank you to the staff for having been to the little care with our little boy especially Nahouelle
(Original)
Bel hôtel, piscine pour toute la famille et chambre magnifique et propre, personnel très gentil et attentif ! Nous somme parti en tout inclus et n’avons pas été déçu des repas diversifiés (toujours le choix entre plats orientals et occidentals pour les difficiles) et boissons basiques mais bonne . Petit bémol tout de même : éviter à tout prix les jus de fruits (poudre chimique et trop sucrée ) Sinon un grand merci au personnel d’avoir été au petit soin avec notre petit garçon en particulier Nahouelle
(Original)
Bel hôtel, piscine pour toute la famille et chambre magnifique et propre, personnel très gentil et attentif ! Nous somme parti en tout inclus et n’avons pas été déçu des repas diversifiés (toujours le choix entre plats orientals et occidentals pour les difficiles) et boissons basiques mais bonne . Petit bémol tout de même : éviter à tout prix les jus de fruits (poudre chimique et trop sucrée ) Sinon un grand merci au personnel d’avoir été au petit soin avec notre petit garçon en particulier Nahouelle
Trip typeFamily
Rooms5.0
Service5.0
Location3.0
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Johanna ROMEO2 years ago on Google4/5
(Translated by Google) Very nice hotel located 30 minutes from the city center but free shuttle available to be able to move! Nice spa center with heated swimming pool, varied buffet for meals from morning to evening, if you are all …
(Translated by Google) Very nice hotel located 30 minutes from the city center but free shuttle available to be able to move! Nice spa center with heated swimming pool, varied buffet for meals from morning to evening, if you are all inclusive you can take advantage of the snack bar and cold drinks near the outdoor swimming pool. The rooms and bathrooms are spacious but the mattresses are hard, suddenly backache during the nights ... I recommend this hotel with a very nice setting and well maintained!
(Original)
Très bel hôtel situé à 30min du centre ville mais navette gratuite à dispo pour pouvoir bouger ! Centre spa agréable avec piscine chauffée, buffet varié pour les repas du matin au soir, si vous êtes en all inclusive vous pouvez benecifiez du snack bar et boissons fraîches près de la piscine extérieure. Les chambres et salles de bain sont spacieuses mais les matelas sont durs, du coup mal de dos pendant les nuits... Je recommande cet hôtel avec un très joli cadre et bien entretenu !
(Original)
Très bel hôtel situé à 30min du centre ville mais navette gratuite à dispo pour pouvoir bouger ! Centre spa agréable avec piscine chauffée, buffet varié pour les repas du matin au soir, si vous êtes en all inclusive vous pouvez benecifiez du snack bar et boissons fraîches près de la piscine extérieure. Les chambres et salles de bain sont spacieuses mais les matelas sont durs, du coup mal de dos pendant les nuits... Je recommande cet hôtel avec un très joli cadre et bien entretenu !
Trip typeVacation
Rooms4.0
Service5.0
Location4.0
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erwan “keepy”2 years ago on Google5/5
(Translated by Google) We stayed 5 days at this hotel. Booking realize via Leclerc Travel. We arrived on Sunday and left on Thursday. The airport / hotel shuttle was included in our trip. Indeed the hotel outside the city, but the bus …
(Translated by Google) We stayed 5 days at this hotel. Booking realize via Leclerc Travel. We arrived on Sunday and left on Thursday. The airport / hotel shuttle was included in our trip. Indeed the hotel outside the city, but the bus shuttles of about forty places (to reserve) are there at a fixed time. The rooms are spacious. 2 caveats for us: the lighting of the room is rather dim, pleasant couple but less convenient to see the night. The bedding is too hard compared to our habits, others will find it perfect according to the tastes. The team is always smiling, we have no problems. The few times we did not see this smile, it's because customers came to "attack" the staff of this hotel. Dialogue with a smile solves everything;). We can thank especially (I apologize to them if the spelling is not good): Yassine (customer relationship) who is always on the alert to serve us, Aziz (server) who always a word nice and smile, Simon (animator) who struggles for his clients. Finally we took advantage of excursions managed by O Voyage. Their recommendation is overall good. We were fortunate enough to have an exceptional guide twice: Hassan. In short: when are we going back?
(Original)
Nous sommes resté 5 jours dans cet hôtel. Réservation réaliser via Leclerc Voyage. Nous sommes arrivé le Dimanche et reparti le Jeudi. La navette aéroport / hôtel était incluse dans notre voyage. Effectivement l'hôtel en dehors de la ville, mais les navettes en bus d'une quarantaine de places (a réserver) sont là à heure fixe. Les chambres sont spacieuses. 2 bémols pour nous : l'éclairage de la chambre est plutôt tamisée, agréable en couple mais moins pratique pour voir la nuit. La literie est trop dure par rapport à nos habitudes, d'autres la trouveront parfaite suivant les goûts. L'équipe est toujours souriante, nous n'avons pas eu de problèmes. Les quelques fois ou nous n'avons pas vu ce sourire, c'est parce que des clients venaient "agresser" le personnel de cet hôtel. Le dialogue avec le sourire résout tout ;) . Nous pouvons remercier en particulier (je m'excuse auprès d'eux si l'orthographe n'est pas bonne) : Yassine (Relation client) qui est toujours sur le qui vive pour nous servir, Aziz (serveur) qui à toujours un mot agréable et le sourire, Simon (animateur) qui se démène pour ses clients. Enfin nous avons profité d’excursions gérées par Ô Voyage. Leur recommandation sont globalement bonnes. Nous avons eu la chance d'avoir 2 fois un guide exceptionnel : Hassan. En résumé : c'est quand qu'on y retourne ?
(Original)
Nous sommes resté 5 jours dans cet hôtel. Réservation réaliser via Leclerc Voyage. Nous sommes arrivé le Dimanche et reparti le Jeudi. La navette aéroport / hôtel était incluse dans notre voyage. Effectivement l'hôtel en dehors de la ville, mais les navettes en bus d'une quarantaine de places (a réserver) sont là à heure fixe. Les chambres sont spacieuses. 2 bémols pour nous : l'éclairage de la chambre est plutôt tamisée, agréable en couple mais moins pratique pour voir la nuit. La literie est trop dure par rapport à nos habitudes, d'autres la trouveront parfaite suivant les goûts. L'équipe est toujours souriante, nous n'avons pas eu de problèmes. Les quelques fois ou nous n'avons pas vu ce sourire, c'est parce que des clients venaient "agresser" le personnel de cet hôtel. Le dialogue avec le sourire résout tout ;) . Nous pouvons remercier en particulier (je m'excuse auprès d'eux si l'orthographe n'est pas bonne) : Yassine (Relation client) qui est toujours sur le qui vive pour nous servir, Aziz (serveur) qui à toujours un mot agréable et le sourire, Simon (animateur) qui se démène pour ses clients. Enfin nous avons profité d’excursions gérées par Ô Voyage. Leur recommandation sont globalement bonnes. Nous avons eu la chance d'avoir 2 fois un guide exceptionnel : Hassan. En résumé : c'est quand qu'on y retourne ?
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago
(Translated by Google) Dear Erwan, thank you very much for the commentary! We are very friendly that you like the stay in our hotel. We are waiting for you next time. Greetings
(Original)
Cher Erwan, merci beaucoup pour le commentarie! On est très sympa de que vous avez aimez le séjour dans notre hôtel. On vous attend une prochaine fois. Salutations
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Vanessa Durant3 years ago on Google5/5
(Translated by Google) I just spent 5 days in this newly renovated hotel and it was perfect. Varied buffet, cleanliness were at the rendezvous. But there friendliness of the staff was unheard of. From the chambermaid to the restaurant …
(Translated by Google) I just spent 5 days in this newly renovated hotel and it was perfect. Varied buffet, cleanliness were at the rendezvous. But there friendliness of the staff was unheard of. From the chambermaid to the restaurant manager through Yassine from public relations, everyone made my stay an unforgettable experience in Marrakech.
Thanks
(Original)
Je viens de passer 5 jours dans cette hôtel tous juste rénové et c’etait parfait. Buffet varié, propreté étaient au rendez vous. Mais là gentillesse du personnel était du jamais vu. De la femme de chambre au directeur du restaurant passant par Yassine des relations publiques, tous on fait de mon séjour une expérience inoubliable à Marrakech.
Merci
Thanks
(Original)
Je viens de passer 5 jours dans cette hôtel tous juste rénové et c’etait parfait. Buffet varié, propreté étaient au rendez vous. Mais là gentillesse du personnel était du jamais vu. De la femme de chambre au directeur du restaurant passant par Yassine des relations publiques, tous on fait de mon séjour une expérience inoubliable à Marrakech.
Merci
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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heidi peeters2 years ago on Google4/5
(Translated by Google) Very friendly and helpful staff. Neat rooms, bathroom could be a bit cleaner, every day struggling to get the right number of towels. Correct, tasty but slightly varied cuisine. Too bad the water features in the …
(Translated by Google) Very friendly and helpful staff. Neat rooms, bathroom could be a bit cleaner, every day struggling to get the right number of towels. Correct, tasty but slightly varied cuisine. Too bad the water features in the beautiful hotel garden were not filled. Still recommended
(Original)
Zeer vriendelijk en behulpzaam personeel. Nette kamers, badkamer kon iets properder, iedere dag moeite om het juiste aantal handdoeken te krijgen. Correcte, lekkere maar licht gevarieerde keuken. Jammer dat de waterpartijen in de prachtige tuin van het hotel niet gevuld waren. Toch een aanrader
(Original)
Zeer vriendelijk en behulpzaam personeel. Nette kamers, badkamer kon iets properder, iedere dag moeite om het juiste aantal handdoeken te krijgen. Correcte, lekkere maar licht gevarieerde keuken. Jammer dat de waterpartijen in de prachtige tuin van het hotel niet gevuld waren. Toch een aanrader
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nadia celik3 years ago on Google5/5
(Translated by Google) Pleasant stay in this brand new hotel, spacious and bright suite very clean. I thank Mr Chamsy who was always present and helpful during our stay. Reception staff always smiling and welcoming: Salah Tariq Samira are …
(Translated by Google) Pleasant stay in this brand new hotel, spacious and bright suite very clean. I thank Mr Chamsy who was always present and helpful during our stay. Reception staff always smiling and welcoming: Salah Tariq Samira are of a great professionalism. the varied buffet and bravo to the servers who can not do enough. hearty breakfast and full menus (the pizza is beautiful). the pool is very big and clean. top animation. I highly recommend this hotel which deserves 5 stars. Congratulations to the whole team . we were spoiled. unforgettable stay
(Original)
séjour agréable dans cet hôtel flambant neuf, Suite spacieuse et lumineuse très propre. je remercie Mr chamsy qui était toujours présent et serviable durant tout notre séjour. le personnel de la réception toujours souriants et accueillants : Salah Tariq samira sont d'un grand professionnalisme . le buffet varié et bravo aux serveurs qui sont aux petits soins. petit dej copieux et menus complets ( la pizza est magnifique ). la piscine est très grande et propre. animation top . je recommande vivement cet hôtel qui mérite 5 étoiles. bravo à toute l équipe . on a été gâtés. séjour inoubliable
(Original)
séjour agréable dans cet hôtel flambant neuf, Suite spacieuse et lumineuse très propre. je remercie Mr chamsy qui était toujours présent et serviable durant tout notre séjour. le personnel de la réception toujours souriants et accueillants : Salah Tariq samira sont d'un grand professionnalisme . le buffet varié et bravo aux serveurs qui sont aux petits soins. petit dej copieux et menus complets ( la pizza est magnifique ). la piscine est très grande et propre. animation top . je recommande vivement cet hôtel qui mérite 5 étoiles. bravo à toute l équipe . on a été gâtés. séjour inoubliable
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Ayoub Madania year ago on Google1/5
(Translated by Google) Very poor service, and the management people are incompetent.
I emphasize the lack of respect for the staff who are responsible for the tennis …
I emphasize the lack of respect for the staff who are responsible for the tennis …
(Translated by Google) Very poor service, and the management people are incompetent.
I emphasize the lack of respect for the staff who are responsible for the tennis courts.
A hotel of such caliber is understaffed. I do not recommend.
(Original)
Service tres mediocre, et les gens du management sont incompétents.
Je souligne le manque de respect du personnel qui est responsable des terrains de tennis.
Un hotel de tel calibre, est en sous effectif. Je ne recommande pas.
I emphasize the lack of respect for the staff who are responsible for the tennis courts.
A hotel of such caliber is understaffed. I do not recommend.
(Original)
Service tres mediocre, et les gens du management sont incompétents.
Je souligne le manque de respect du personnel qui est responsable des terrains de tennis.
Un hotel de tel calibre, est en sous effectif. Je ne recommande pas.
Trip typeVacation
Rooms3.0
Service1.0
Location1.0
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Khadija el hantalia year ago on Google5/5
(Translated by Google) It is a Hotel that I appreciate a lot, I have been a customer for more than 10 years:
Friendliness, warm welcome, Respect and very value for money. …
Friendliness, warm welcome, Respect and very value for money. …
(Translated by Google) It is a Hotel that I appreciate a lot, I have been a customer for more than 10 years:
Friendliness, warm welcome, Respect and very value for money.
Special thanks to: Faska, Ahmed, Bouchra Mirchad, Salah, Aitab, Samira, Momo, Mr Mestari, Amine Mestari.
Without forgetting the staff of Chambers, luggage and all the staff
Good luck and a lot of success to everyone.
Khadija
(Original)
C'est un Hôtel que j'apprécie beaucoup, je suis cliente depuis + de 10 ans:
Amabilité, accueil chaleureux, Respect et très rapport qualité/Prix.
Je remercie spécialement : Faska, Ahmed, Bouchra Mirchad, Salah, Aitab, Samira, Momo, Mr Mestari, Amine Mestari.
Sans oublier le personnel de Chambres, de bagages et tout le staff
Bon courage et beaucoup de réussite à tout le monde.
Khadija
Friendliness, warm welcome, Respect and very value for money.
Special thanks to: Faska, Ahmed, Bouchra Mirchad, Salah, Aitab, Samira, Momo, Mr Mestari, Amine Mestari.
Without forgetting the staff of Chambers, luggage and all the staff
Good luck and a lot of success to everyone.
Khadija
(Original)
C'est un Hôtel que j'apprécie beaucoup, je suis cliente depuis + de 10 ans:
Amabilité, accueil chaleureux, Respect et très rapport qualité/Prix.
Je remercie spécialement : Faska, Ahmed, Bouchra Mirchad, Salah, Aitab, Samira, Momo, Mr Mestari, Amine Mestari.
Sans oublier le personnel de Chambres, de bagages et tout le staff
Bon courage et beaucoup de réussite à tout le monde.
Khadija
Trip typeVacation · Family
Rooms4.0
Service5.0
Location4.0
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Marcos3 years ago on Google5/5
(Translated by Google) Beautiful, very clean and in general the employees are very attentive and friendly, especially the two entertainers.
The food except the day of Morocco there is variety. In my case I prefer dinners …
The food except the day of Morocco there is variety. In my case I prefer dinners …
(Translated by Google) Beautiful, very clean and in general the employees are very attentive and friendly, especially the two entertainers.
The food except the day of Morocco there is variety. In my case I prefer dinners to meals.
It is a step away from Marrakech and includes a bus at certain times that brings you closer and picks you up from the center.
Highly recommended, it's amazing.
(Original)
Precioso, muy limpio y en general los empleados muy atentos y amables sobre todo los dos animadores.
La comida excepto el día de Marruecos hay variedad. En mi caso prefiero las cenas que las comidas.
Queda a un paso de Marrakech y te incluye un autobús a ciertas horas que te acerca y te recoge del centro.
Muy recomendable, es espectacular
The food except the day of Morocco there is variety. In my case I prefer dinners to meals.
It is a step away from Marrakech and includes a bus at certain times that brings you closer and picks you up from the center.
Highly recommended, it's amazing.
(Original)
Precioso, muy limpio y en general los empleados muy atentos y amables sobre todo los dos animadores.
La comida excepto el día de Marruecos hay variedad. En mi caso prefiero las cenas que las comidas.
Queda a un paso de Marrakech y te incluye un autobús a ciertas horas que te acerca y te recoge del centro.
Muy recomendable, es espectacular
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Mohammed Draouia year ago on Google4/5
(Translated by Google) Exceptional hotel with a very good infrastructure, spacious rooms, good food, ideal for families, but more effort must be made in terms of maintenance to be on top. …
(Translated by Google) Exceptional hotel with a very good infrastructure, spacious rooms, good food, ideal for families, but more effort must be made in terms of maintenance to be on top.
(Original)
Hôtel exceptionnel avec une très bonne infrastructure, chambres spacieuses, bonne bouffe, idéal pour les familles, mais il faut fournir un effort de plus côté entretien pour qu'il soit au top.bon rapport qualité/prix
(Original)
Hôtel exceptionnel avec une très bonne infrastructure, chambres spacieuses, bonne bouffe, idéal pour les familles, mais il faut fournir un effort de plus côté entretien pour qu'il soit au top.bon rapport qualité/prix
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belkdime leilaa year ago on Google4/5
(Translated by Google) Clean, spacious hotel, with tennis courts, football, passket....
Warm welcome, welcoming, friendly staff... …
Warm welcome, welcoming, friendly staff... …
(Translated by Google) Clean, spacious hotel, with tennis courts, football, passket....
Warm welcome, welcoming, friendly staff...
Clean rooms...
Large swimming pools...
Restaurant at the height
I advise you to go there
(Original)
Hôtel Propre,spatieux,avec terrains de tennis,foot,pascket....
Accueil chaleureux , personnel accueillant, sympathique...
Chambres propres...
Grandes piscines..
Restaurant à la hauteur
Je vous conseille d'y aller
Warm welcome, welcoming, friendly staff...
Clean rooms...
Large swimming pools...
Restaurant at the height
I advise you to go there
(Original)
Hôtel Propre,spatieux,avec terrains de tennis,foot,pascket....
Accueil chaleureux , personnel accueillant, sympathique...
Chambres propres...
Grandes piscines..
Restaurant à la hauteur
Je vous conseille d'y aller
Trip typeVacation
Rooms4.0
Service4.0
Location3.0
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Francis Parent6 years ago on Google4/5
(Translated by Google) A few days of pure pleasure!
Taken care of from our arrival until our departure. Very caring staff, both in service and in entertainment. In terms of food, it was good but not exceptional. …
Taken care of from our arrival until our departure. Very caring staff, both in service and in entertainment. In terms of food, it was good but not exceptional. …
(Translated by Google) A few days of pure pleasure!
Taken care of from our arrival until our departure. Very caring staff, both in service and in entertainment. In terms of food, it was good but not exceptional. Question "room, I would say average more certainly, but considering the time we spent sleeping... it was more than enough!
Many thanks to our guide during the Marrakech walk.
Four days of pure happiness. I recommend.
(Original)
Quelques jours de pur plaisir!
Pris en charge de notre arrivée jusqu'à notre départ. Un personnel "aux petits soins", tant dans le service que dans les animations. Niveau restauration, c'était bon mais sans exceptionnel . Question "chambre, je dirais moyen plus certes, mais vu le temps que nous avons passé à dormir... c'était largement suffisant!
Un grand merci à notre guide lors de la promenade de Marrakech.
Quatre jours de pur bonheur. Je recommande.
Taken care of from our arrival until our departure. Very caring staff, both in service and in entertainment. In terms of food, it was good but not exceptional. Question "room, I would say average more certainly, but considering the time we spent sleeping... it was more than enough!
Many thanks to our guide during the Marrakech walk.
Four days of pure happiness. I recommend.
(Original)
Quelques jours de pur plaisir!
Pris en charge de notre arrivée jusqu'à notre départ. Un personnel "aux petits soins", tant dans le service que dans les animations. Niveau restauration, c'était bon mais sans exceptionnel . Question "chambre, je dirais moyen plus certes, mais vu le temps que nous avons passé à dormir... c'était largement suffisant!
Un grand merci à notre guide lors de la promenade de Marrakech.
Quatre jours de pur bonheur. Je recommande.
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Narjisse Medkouria year ago on Google1/5
(Translated by Google) The worst experience of my life in this hotel that we can only give 2 stars deserved instead of 4 ... terrible food, no choice and small amount in the buffet, orange juice which was not natural, room disgusting not …
(Translated by Google) The worst experience of my life in this hotel that we can only give 2 stars deserved instead of 4 ... terrible food, no choice and small amount in the buffet, orange juice which was not natural, room disgusting not well cleaned on arrival and still torn towels with an unpleasant smell, poor quality soap, no kettle in the room, small television given the space of the room, effective toilet flush and water leak , furniture leaves something to be desired .. the icing on the cake c that we had a catastrophic water leak the last night a faucet which exploded at 4am with a noise that woke us with fear with our children and the phone in the room that doesn't work we had to call from our phone reception to send someone to us because we were inundated with water all over room 704 !!!!!!! No entertainment on Sunday and Monday in any case until Tuesday evening when we were able to let off steam and have a little atmosphere with the entertainment team, moreover I thank momo for the same occasion and a mr rachid from the restaurant who was very friendly and attentive, not enough choice of juices in the bar and served in goblets, to taste repetitive croissant with no taste and sandwiches with lettuce, tomato and onion inside 🙆♀️, the rooms are far from the reception and restaurant, the only advantage large swimming pool, in short, not to be redone and not to recommend in all sincerity
(Original)
La plus mauvaise expérience de ma vie dans cet hôtel qu on ne pourra donner que 2 étoiles mérité au lieu de 4... bouffe archi nul pas de choix et petite quantité dans le buffet, jus d'orange qui n était pas naturel, chambre dégueulasse pas bien nettoyé a notre arrivée et encore des serviettes déchiré avec une odeur désagréable, savon de mauvaise qualité, pas de bouilloir dans la chambre, petite télévision vu l'espace de la chambre, chasse de toilettes d'effectueuse et fuite d'eau, meuble laisse a désirer.. la cerise sur le gâteau c qu'on a eu une fuite d'eau catastrophique la dernière nuitée un robinet qui s'est explosé a 4h du matin avec un bruit qui nous a réveillé de peur avec nos enfants et le téléphone de la chambre qui ne marche pas on a dû appeller de notre téléphone la réception pour nous envoyer quelqu'un car on était inondé d'eau de partout dans la chambre 704!!!!!!! Pas d animation dimanche et lundi en tout cas jusqu'à mardi le soir ou on a pu se défouler et s ambiancer un peu avec lequipe d'animation d'ailleurs je remercie momo pour la même occasion et un mr rachid du restaurant qui était très aimable et à l écoute, pas assez de choix des jus dans le bar et servi dans des gobelets, goûter repetitif croissant avec aucun goût et des sandwich avec du laitue tomate et oignon à l'intérieur 🙆♀️, les chambres sont loin de la réception et du restaurant, le seul avantage grande piscine, bref à ne pas refaire et ne pas recommander en toute sincérité
(Original)
La plus mauvaise expérience de ma vie dans cet hôtel qu on ne pourra donner que 2 étoiles mérité au lieu de 4... bouffe archi nul pas de choix et petite quantité dans le buffet, jus d'orange qui n était pas naturel, chambre dégueulasse pas bien nettoyé a notre arrivée et encore des serviettes déchiré avec une odeur désagréable, savon de mauvaise qualité, pas de bouilloir dans la chambre, petite télévision vu l'espace de la chambre, chasse de toilettes d'effectueuse et fuite d'eau, meuble laisse a désirer.. la cerise sur le gâteau c qu'on a eu une fuite d'eau catastrophique la dernière nuitée un robinet qui s'est explosé a 4h du matin avec un bruit qui nous a réveillé de peur avec nos enfants et le téléphone de la chambre qui ne marche pas on a dû appeller de notre téléphone la réception pour nous envoyer quelqu'un car on était inondé d'eau de partout dans la chambre 704!!!!!!! Pas d animation dimanche et lundi en tout cas jusqu'à mardi le soir ou on a pu se défouler et s ambiancer un peu avec lequipe d'animation d'ailleurs je remercie momo pour la même occasion et un mr rachid du restaurant qui était très aimable et à l écoute, pas assez de choix des jus dans le bar et servi dans des gobelets, goûter repetitif croissant avec aucun goût et des sandwich avec du laitue tomate et oignon à l'intérieur 🙆♀️, les chambres sont loin de la réception et du restaurant, le seul avantage grande piscine, bref à ne pas refaire et ne pas recommander en toute sincérité
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
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Karima KORRYa year ago on Google5/5
(Translated by Google) Great hotel overall only the rooms need updating.
Good animation at the service of customers of all ages thanks to MOMO …
Good animation at the service of customers of all ages thanks to MOMO …
(Translated by Google) Great hotel overall only the rooms need updating.
Good animation at the service of customers of all ages thanks to MOMO
(Original)
Ottimo albergo nel complesso solo le camere sono da ammodernare.
Buona l'animazzione al servizio di clienti di tutte le età grazie a MOMO
Good animation at the service of customers of all ages thanks to MOMO
(Original)
Ottimo albergo nel complesso solo le camere sono da ammodernare.
Buona l'animazzione al servizio di clienti di tutte le età grazie a MOMO
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Naima nicolettoa year ago on Google4/5
(Translated by Google) Very clean well maintained family hotel but the only downside it is very very far from the center and no taxi on the horizon so you absolutely need a car otherwise you get stuck but overall excellent value for money …
(Translated by Google) Very clean well maintained family hotel but the only downside it is very very far from the center and no taxi on the horizon so you absolutely need a car otherwise you get stuck but overall excellent value for money
(Original)
Hôtel très propre bien entretenu familial mais le seul bémol il est très très loin du centre et pas de taxi à l horizon donc il faut absolument une voiture sinon vous restez bloqués mais dans l ensemble excellent rapport qualité prix
(Original)
Hôtel très propre bien entretenu familial mais le seul bémol il est très très loin du centre et pas de taxi à l horizon donc il faut absolument une voiture sinon vous restez bloqués mais dans l ensemble excellent rapport qualité prix
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Eduardo Lozano Verá3 years ago on Google1/5
(Translated by Google) It is a bit misleading, what they tell you there is, is not the same later, the glasses are reused and do not wash them, they pass a water and they put it from a previous client, the rooms lack of hygiene, at the time …
(Translated by Google) It is a bit misleading, what they tell you there is, is not the same later, the glasses are reused and do not wash them, they pass a water and they put it from a previous client, the rooms lack of hygiene, at the time of drinking a glass, since we have everything included, missing product, they put you directly from the bottle and on top hot. Any two-star hotel has better services and more quality.
(Original)
Es un poco engañoso, lo que te dicen que hay, no es luego lo mismo, los vasos son reutilizados y no los lavan, le pasan un agua y te lo ponen de anterior cliente, las habitaciones falta de higiene, a la hora de tomar una copa, ya que tenemos todo incluido, falta producto, te ponen directamente de la botella y encima caliente. Cualquier hotel de dos estrellas tiene mejores servicios y más calidad.
(Original)
Es un poco engañoso, lo que te dicen que hay, no es luego lo mismo, los vasos son reutilizados y no los lavan, le pasan un agua y te lo ponen de anterior cliente, las habitaciones falta de higiene, a la hora de tomar una copa, ya que tenemos todo incluido, falta producto, te ponen directamente de la botella y encima caliente. Cualquier hotel de dos estrellas tiene mejores servicios y más calidad.
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Hafid ZOUGGAGHa year ago on Google1/5
(Translated by Google) Hotel far from being a 4 star ... services in degradation day after day .. attentive staff .. I left a complaint at the reception hoping that it will fall into the hands of the owner .. 100% dissatisfied. . I advise …
(Translated by Google) Hotel far from being a 4 star ... services in degradation day after day .. attentive staff .. I left a complaint at the reception hoping that it will fall into the hands of the owner .. 100% dissatisfied. . I advise against..
(Original)
Hôtel loin d etre un 4 étoile... services en dégradation jour après jour.. personnel à l'écoute.. j ai laissé une réclamation à l'accueil espérant qu'elle tombera entre les mains du propriétaire.. 100% instatisfait.. je déconseille..
(Original)
Hôtel loin d etre un 4 étoile... services en dégradation jour après jour.. personnel à l'écoute.. j ai laissé une réclamation à l'accueil espérant qu'elle tombera entre les mains du propriétaire.. 100% instatisfait.. je déconseille..
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Val Dor3 years ago on Google3/5
(Translated by Google) Limited all-in hotel complex (in the choice of drinks and no à la carte restaurant) with bracelets. …
(Translated by Google) Limited all-in hotel complex (in the choice of drinks and no à la carte restaurant) with bracelets.
The positive points :
spacious and nicely decorated junior suite, large swimming pool, generally friendly and helpful staff (except the lady at the reception who is unprofessional and does not know what it means to be of customer service), good food in the main restaurant , unlimited drinks. Shuttle service to the medina.
Negative points:
Payment of a deposit of 100 dirhams/person for pool towels, almost no hot water in the shower or with too little flow to wash, mini bar not filled for all in, bedding too hard, not enough no umbrellas or seats in high season, powdered juice at breakfast, no indication of what the dishes, sauces, etc. are rather dirty in the restaurant and in the toilets of the restaurant by the swimming pool (rather look like public toilets). summer camp), paper and not cloth napkins in the restaurant, hotel not very eco-responsible, the surroundings of the swimming pool are not maintained: garbage cans not emptied, seats and tables very dirty, flowerbeds not maintained (grass not cut and almost unfinished). The all in ends at noon on the day of departure even if you leave in the evening.
Hotel mainly occupied by a Moroccan clientele or of Moroccan origin.
We prefer a quiet stay in a riad in the medina.
(Original)
Complexe hôtelier all In limité (dans le choix des boissons et pas de restaurant à la carte) avec bracelets.
Les points positifs :
suite junior spacieuse et joliment décorée , grande piscine, personnel sympa et serviable dans l'ensemble (excepté la dame à la réception qui n'est pas professionnelle et ne sait pas ce que signifie être au service du client), bonne nourriture au restaurant principal, boissons à volonté. Service de navette vers la médina.
Points negatifs:
Paiement d'une caution de 100 dirhams/personnes pour les serviettes de piscine, quasi pas d'eau chaude dans la douche ou avec trop peu de débit pour se laver, mini bar non rempli pour le all in, literie trop dure, pas assez de parasols ni sièges en haute saison, jus en poudre au petit déjeuner, aucune indication de ce que sont les.plats, sauces,... plutôt sale au restaurant et dans les toilettes du resto de la piscine (ressemblent plutôt à des toilettes d'une colonie de vacances), serviettes en papier et non en tissu au restaurant , hôtel pas très éco responsable, les abords de la piscine ne sont pas.entretenus : poubelles non vidées, sièges et tables très sales, parterres non entretenus (gazon non coupé et quasi non aménagé). Le all in se termine à midi le jour du départ même si vous quittez en soirée.
Hotel principalement occupé par une clientèle marocaine ou d'origine marocaine.
Nous préférons un séjour au calme dans un riad dans la médina.
The positive points :
spacious and nicely decorated junior suite, large swimming pool, generally friendly and helpful staff (except the lady at the reception who is unprofessional and does not know what it means to be of customer service), good food in the main restaurant , unlimited drinks. Shuttle service to the medina.
Negative points:
Payment of a deposit of 100 dirhams/person for pool towels, almost no hot water in the shower or with too little flow to wash, mini bar not filled for all in, bedding too hard, not enough no umbrellas or seats in high season, powdered juice at breakfast, no indication of what the dishes, sauces, etc. are rather dirty in the restaurant and in the toilets of the restaurant by the swimming pool (rather look like public toilets). summer camp), paper and not cloth napkins in the restaurant, hotel not very eco-responsible, the surroundings of the swimming pool are not maintained: garbage cans not emptied, seats and tables very dirty, flowerbeds not maintained (grass not cut and almost unfinished). The all in ends at noon on the day of departure even if you leave in the evening.
Hotel mainly occupied by a Moroccan clientele or of Moroccan origin.
We prefer a quiet stay in a riad in the medina.
(Original)
Complexe hôtelier all In limité (dans le choix des boissons et pas de restaurant à la carte) avec bracelets.
Les points positifs :
suite junior spacieuse et joliment décorée , grande piscine, personnel sympa et serviable dans l'ensemble (excepté la dame à la réception qui n'est pas professionnelle et ne sait pas ce que signifie être au service du client), bonne nourriture au restaurant principal, boissons à volonté. Service de navette vers la médina.
Points negatifs:
Paiement d'une caution de 100 dirhams/personnes pour les serviettes de piscine, quasi pas d'eau chaude dans la douche ou avec trop peu de débit pour se laver, mini bar non rempli pour le all in, literie trop dure, pas assez de parasols ni sièges en haute saison, jus en poudre au petit déjeuner, aucune indication de ce que sont les.plats, sauces,... plutôt sale au restaurant et dans les toilettes du resto de la piscine (ressemblent plutôt à des toilettes d'une colonie de vacances), serviettes en papier et non en tissu au restaurant , hôtel pas très éco responsable, les abords de la piscine ne sont pas.entretenus : poubelles non vidées, sièges et tables très sales, parterres non entretenus (gazon non coupé et quasi non aménagé). Le all in se termine à midi le jour du départ même si vous quittez en soirée.
Hotel principalement occupé par une clientèle marocaine ou d'origine marocaine.
Nous préférons un séjour au calme dans un riad dans la médina.
Trip typeVacation · Couple
Rooms4.0
Service3.0
Location3.0
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ADIL BOUAMAMAa year ago on Google5/5
(Translated by Google) I spent a stay of 6 nights with my family, and I was very satisfied, satisfied with the welcome of all the staff without exception, a dedicated, helpful, professional and smiling staff with sincerity despite the …
(Translated by Google) I spent a stay of 6 nights with my family, and I was very satisfied, satisfied with the welcome of all the staff without exception, a dedicated, helpful, professional and smiling staff with sincerity despite the economic consequences that left the COVID especially in Marrakech, on this I would like to thank the baggage handlers whose names I do not remember, a big hello to the angels of the reception AAYTAB, GHIZLANE, SALAH and the sales manager BOUCHRA, I take my hat off to the chef d'horquestre restaurant M SAID FASKA who was always available and watching over the smooth running of the buffet meals with the service team whom I salute and thank very much, MRS AZIZ, SAMIR, ABDELHAKIM AND THE OTHERS, a big thank you also to the bar staff, YASSMINE, OTHMAN, ELHABIB AND AHMED always smiling and available, let's not forget the magnificent entertainment team led by the magnificent MR. JIL, and the rest of the YASSER Staff symbol of positive energy with his beautiful smile, HASSAN, MOHA, SOUKAINA MARYAMA and all is crowned by the presence of the great artist MOUNCIF BOURIKI and the pleasant musician ADIL, I also want to thank all the customers who were nice and at the level, for me the holidays are Ryad parc Marrakech and spa, thank you all for everything you have done to make us happy and see you next time
(Original)
J'ai passé un séjour de 6 nuitées avec ma famille, et j'ai été très satisfait, satisfait de l'accueil de tout le personnel sans exception, un personnel dévoué, serviable, professionnel et souriant avec sincérité malgré les séquelles économiques qu'à laissé le COVID surtout à Marrakech, sur ce je tiens à remercier infiniment les bagagistes dont je ne me souviens pas des prénoms, un grand salut aux anges de la réception AAYTAB, GHIZLANE, SALAH et la responsable commerciale BOUCHRA, je lève mon chapeau pour le chef d'horquestre restaurant M SAID FASKA qui était tout le temps disponible et veillant sur le bon déroulement des repas buffet avec l'équipe de service que je salue et remercie infiniment, MRS AZIZ, SAMIR, ABDELHAKIM ET LES AUTRES, un grand merci aussi au personnel des bars, YASSMINE,OTHMAN,ELHABIB ET AHMED toujours souriants et disponibles, n'oublions pas la magnifique équipe d'animation pilotée par le magnifique MR. JIL, et le reste du Staff YASSER symbole de l'énergie positive avec son beau sourire, HASSAN , MOHA ,SOUKAINA MARYAMA et le tout est couronné par la présence du grand artiste MOUNCIF BOURIKI et le musicien agréable ADIL, je tiens aussi à remercier tous les clients qui était sympa et au niveau, pour moi les vacances c'est Ryad parc Marrakech et spa, merci à toutes et à tous pour tout ce que vous avez fait pour nous rendre heureux et à la prochaine
(Original)
J'ai passé un séjour de 6 nuitées avec ma famille, et j'ai été très satisfait, satisfait de l'accueil de tout le personnel sans exception, un personnel dévoué, serviable, professionnel et souriant avec sincérité malgré les séquelles économiques qu'à laissé le COVID surtout à Marrakech, sur ce je tiens à remercier infiniment les bagagistes dont je ne me souviens pas des prénoms, un grand salut aux anges de la réception AAYTAB, GHIZLANE, SALAH et la responsable commerciale BOUCHRA, je lève mon chapeau pour le chef d'horquestre restaurant M SAID FASKA qui était tout le temps disponible et veillant sur le bon déroulement des repas buffet avec l'équipe de service que je salue et remercie infiniment, MRS AZIZ, SAMIR, ABDELHAKIM ET LES AUTRES, un grand merci aussi au personnel des bars, YASSMINE,OTHMAN,ELHABIB ET AHMED toujours souriants et disponibles, n'oublions pas la magnifique équipe d'animation pilotée par le magnifique MR. JIL, et le reste du Staff YASSER symbole de l'énergie positive avec son beau sourire, HASSAN , MOHA ,SOUKAINA MARYAMA et le tout est couronné par la présence du grand artiste MOUNCIF BOURIKI et le musicien agréable ADIL, je tiens aussi à remercier tous les clients qui était sympa et au niveau, pour moi les vacances c'est Ryad parc Marrakech et spa, merci à toutes et à tous pour tout ce que vous avez fait pour nous rendre heureux et à la prochaine
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Jan Maarten Willems2 years ago on Google1/5
(Translated by Google) Don't go here
What a bad hotel !!!!! Staff provided no service, food is really bad. Is too far from Marakesh and everything has to be paid for even inside swimming. …
What a bad hotel !!!!! Staff provided no service, food is really bad. Is too far from Marakesh and everything has to be paid for even inside swimming. …
(Translated by Google) Don't go here
What a bad hotel !!!!! Staff provided no service, food is really bad. Is too far from Marakesh and everything has to be paid for even inside swimming.
Water enters the room during rain. 1 star is already too much
(Original)
Ga hier niet heen
Wat een slecht hotel!!!!!Personeel verleende geen service, eten is heeeeel slecht. Ligt te ver van Marakesh en alles moet betaalt worden zelfs voor het binnen zwemmen.
Water komt in de kamer tijdens regen. 1 ster is al teveel
What a bad hotel !!!!! Staff provided no service, food is really bad. Is too far from Marakesh and everything has to be paid for even inside swimming.
Water enters the room during rain. 1 star is already too much
(Original)
Ga hier niet heen
Wat een slecht hotel!!!!!Personeel verleende geen service, eten is heeeeel slecht. Ligt te ver van Marakesh en alles moet betaalt worden zelfs voor het binnen zwemmen.
Water komt in de kamer tijdens regen. 1 ster is al teveel
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simon agustoni2 years ago on Google3/5
(Translated by Google) Nice hotel, excellent food, a bit far from everything, no possibility to walk on foot, the rainy days we are pissed off like dead rats, nice animators and not too boring. Attention pool / hammam is extra 10 € / h. …
(Translated by Google) Nice hotel, excellent food, a bit far from everything, no possibility to walk on foot, the rainy days we are pissed off like dead rats, nice animators and not too boring. Attention pool / hammam is extra 10 € / h.
Free shuttle that will take you to Marrakech at specific times
(Original)
Bel hôtel, nourriture excellente, un peu loin de tout, pas de possibilité de se promener à pied, les jours de pluie on se fait chier comme des rats morts, animateurs sympa et pas trop chiants. Attention la piscine/hammam est en supplément 10€/h.
Navette gratuite qui vous amène à Marrakech a des heures bien precises
Free shuttle that will take you to Marrakech at specific times
(Original)
Bel hôtel, nourriture excellente, un peu loin de tout, pas de possibilité de se promener à pied, les jours de pluie on se fait chier comme des rats morts, animateurs sympa et pas trop chiants. Attention la piscine/hammam est en supplément 10€/h.
Navette gratuite qui vous amène à Marrakech a des heures bien precises
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Abdo Yassinea year ago on Google5/5
(Translated by Google) I had a great stay. The setting is magnificent. The rooms are clean and spacious. The staff is very friendly …
(Translated by Google) I had a great stay. The setting is magnificent. The rooms are clean and spacious. The staff is very friendly
(Original)
J ai passé un sejour au top. Le cadre est magnifique. Les chambres sont propre et spacieuse. Le personnel est très aimable
(Original)
J ai passé un sejour au top. Le cadre est magnifique. Les chambres sont propre et spacieuse. Le personnel est très aimable
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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societe revoida year ago on Google5/5
(Translated by Google) The staff, the very clean rooms, the excellent meals, the all inclusive formula allows you to have breakfast, lunch, afternoon tea and dinner with superb drinks all day, …
(Translated by Google) The staff, the very clean rooms, the excellent meals, the all inclusive formula allows you to have breakfast, lunch, afternoon tea and dinner with superb drinks all day,
(Original)
Le personnel, les chambres tres propores, les repas excellent, la formule all inclusive vous permet de prendre un petit dej, déjeuner, goûter et diner avec de superbes boissons toutes la journée,
(Original)
Le personnel, les chambres tres propores, les repas excellent, la formule all inclusive vous permet de prendre un petit dej, déjeuner, goûter et diner avec de superbes boissons toutes la journée,
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
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Hassan Meka year ago on Google3/5
(Translated by Google) A 3 * hotel .. apart from the swimming pool and the animation team, the rest of the services are very average .. spacious rooms with no charm .. empty fridge .. air conditioning difficult to adapt especially to …
(Translated by Google) A 3 * hotel .. apart from the swimming pool and the animation team, the rest of the services are very average .. spacious rooms with no charm .. empty fridge .. air conditioning difficult to adapt especially to ventilate the interior room. . all inclusive without alcoholic drinks for 3 days (not indicated when we arrived) due to aid adha and yet there was wine served on the day of the party for those who ask for the restaurant .. buffet not varied (same salads and dishes presented for 5 days) finally Bravo to the staff for the warm and daily welcome
(Original)
Un hotel de 3* ..a part la piscine et l l'équipe d animation , le reste des prestations sont très moyennes..chambres spacieuses avec aucun charme.. frigidaire vide .. climatisation difficile a adapter surtout pour aérer la pièce intérieure.. all inclusives sans boissons alcoolisées pendant 3 jours ( non signalé à notre a arrivé) pour cause aid adha et pourtant y avait du vins servis le jour de la fête pour ceux qui demandent au restaurant ..buffet non varié ( mêmes salades et plats présentés pour 5 jours ) enfin Bravo au personnels pour l accueil chaleureux et quotidien
(Original)
Un hotel de 3* ..a part la piscine et l l'équipe d animation , le reste des prestations sont très moyennes..chambres spacieuses avec aucun charme.. frigidaire vide .. climatisation difficile a adapter surtout pour aérer la pièce intérieure.. all inclusives sans boissons alcoolisées pendant 3 jours ( non signalé à notre a arrivé) pour cause aid adha et pourtant y avait du vins servis le jour de la fête pour ceux qui demandent au restaurant ..buffet non varié ( mêmes salades et plats présentés pour 5 jours ) enfin Bravo au personnels pour l accueil chaleureux et quotidien
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Nelja Knausa year ago on Google2/5
(Translated by Google) The rooms have not been renovated for a long time, the duvets not washed, the towels frayed, the heating function of the air conditioning in the room does not work because it is overflowing with dust. The beautiful …
(Translated by Google) The rooms have not been renovated for a long time, the duvets not washed, the towels frayed, the heating function of the air conditioning in the room does not work because it is overflowing with dust. The beautiful pool is cold, the formerly chic gardens are being tidied up. The breakfast was simple-minded, olive oil and honey were early at breakfast - in short supply, one chases behind every object, salt and pepper - at some tables, only a bread knife in circulation, there is a shortage of many things, 1 packet of shampoo only once a week, Mold in the bathroom, chargeable shuttle bus € 2.0 per trip to Marrakech with only 17 seats (please note, not free), fitness studio has not been in operation for a long time, no animation, very small hamam. Existing 2 outdoor pools have dried up. It could always be worse.....
(Original)
Die Zimmer sind seit geraumer Zeit nicht renoviert, die Bettdecken nicht gewaschen, die Badetücher verfranzt, die Heizungsfunktion der Klimaanlage im Zimmer funktioniert nicht da mit Staub überfüllt. Der schöner Pool ist kalt, die ehemals schicke Gartenanlage wird gerade in Ordnung gebracht. Das Frühstück einfältig, Olivenöl und Honig waren schon früh am Frühstück - Mangelware, eine jagt hinter jedem Gegenstand, Salz und Pfeffer - an einigen Tischen, nur ein Brotmesser im Umlauf, Knappheit herrscht an vielen Sachen, 1 Päckchen Shampoo nur 1 mal der Woche, Schimmel im Bad, kostenpflichtiger Shuttlebus 2,0 € pro Fahrt nach Marrakesch mit nur 17 Plätze (merken Sie bitte, nicht kostenlos), Fitnessstudio seit langem nicht im Betrieb gewesen, keine Animation, sehr kleiner Hamam. Vorhandene 2 Aussenpools sind vertrocknet. Schlimmer geht immer.....
(Original)
Die Zimmer sind seit geraumer Zeit nicht renoviert, die Bettdecken nicht gewaschen, die Badetücher verfranzt, die Heizungsfunktion der Klimaanlage im Zimmer funktioniert nicht da mit Staub überfüllt. Der schöner Pool ist kalt, die ehemals schicke Gartenanlage wird gerade in Ordnung gebracht. Das Frühstück einfältig, Olivenöl und Honig waren schon früh am Frühstück - Mangelware, eine jagt hinter jedem Gegenstand, Salz und Pfeffer - an einigen Tischen, nur ein Brotmesser im Umlauf, Knappheit herrscht an vielen Sachen, 1 Päckchen Shampoo nur 1 mal der Woche, Schimmel im Bad, kostenpflichtiger Shuttlebus 2,0 € pro Fahrt nach Marrakesch mit nur 17 Plätze (merken Sie bitte, nicht kostenlos), Fitnessstudio seit langem nicht im Betrieb gewesen, keine Animation, sehr kleiner Hamam. Vorhandene 2 Aussenpools sind vertrocknet. Schlimmer geht immer.....
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Siham MOUMNI4 weeks ago on Google5/5
(Translated by Google) Many thanks to the animation team.
(Original) …
(Original) …
(Translated by Google) Many thanks to the animation team.
(Original)
Un grand merci à l'équipe d'animation.
(Original)
Un grand merci à l'équipe d'animation.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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JENNIFER LIGONNIERE3 years ago on Google1/5
(Translated by Google) Hotel very noisy. Between the automatic watering that triggers at midnight and the sexual intercourse of the neighbors ... no chance to rest. The cleaning of the halls of the riad begins at 8am with a jump of water …
(Translated by Google) Hotel very noisy. Between the automatic watering that triggers at midnight and the sexual intercourse of the neighbors ... no chance to rest. The cleaning of the halls of the riad begins at 8am with a jump of water and brushes!
(Original)
Hôtel très bruyant. Entre l'arrosage automatique qui se déclenche à minuit et les ébats sexuels des voisins de chambre....aucune chance de se reposer. Le ménage des halls des riad commence à 8h à coup de saut d'eau et de balais brosse!
(Original)
Hôtel très bruyant. Entre l'arrosage automatique qui se déclenche à minuit et les ébats sexuels des voisins de chambre....aucune chance de se reposer. Le ménage des halls des riad commence à 8h à coup de saut d'eau et de balais brosse!
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
Response from the owner3 years ago
(Translated by Google) Thank you for your comment. We regret that your experience did not meet our standards
(Original)
Merci pour votre commentaire. Nous regrettons que votre expérience n'a pas répondu à nos normes
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amal tbiba year ago on Google3/5
(Translated by Google) The rooms and garden pool are well maintained clean and all the staff in the reception team animation shinwi yassir mouha soukaina momo lily are very nice 😁 except the repetitive meal food midocre quality 😔 the taste …
(Translated by Google) The rooms and garden pool are well maintained clean and all the staff in the reception team animation shinwi yassir mouha soukaina momo lily are very nice 😁 except the repetitive meal food midocre quality 😔 the taste sucks I hope they will improve this side to go back .
(Original)
Les Chambre et jardin piscine sont bien entretenu propre et tous personnel dans l acceuil equipe animation shinwi yassir mouha soukaina momo lily sont tres sympas😁 sauf la nouriture repas repetitive qualite midiocre 😔 le goute est nul j espere qu iĺ vont amelior ce cote pour y retourner.
(Original)
Les Chambre et jardin piscine sont bien entretenu propre et tous personnel dans l acceuil equipe animation shinwi yassir mouha soukaina momo lily sont tres sympas😁 sauf la nouriture repas repetitive qualite midiocre 😔 le goute est nul j espere qu iĺ vont amelior ce cote pour y retourner.
Trip typeVacation · Family
Rooms4.0
Service3.0
Location3.0
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saif eddine laaleja year ago on Google5/5
(Translated by Google) Excellent family stay! Very good entertainment, attentive staff, the best value for money in Marrakech. Thank you to the whole team for this getaway! …
(Translated by Google) Excellent family stay! Very good entertainment, attentive staff, the best value for money in Marrakech. Thank you to the whole team for this getaway!
(Original)
Excellent séjour en famille ! Très bonne animation, le staff aux petits soins, le meilleur rapport qualité/prix à Marrakech. Merci à toute l'équipe pour cette escapade !
(Original)
Excellent séjour en famille ! Très bonne animation, le staff aux petits soins, le meilleur rapport qualité/prix à Marrakech. Merci à toute l'équipe pour cette escapade !
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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SIWITY CITYa year ago on Google5/5
(Translated by Google) Excellent stay, my children and I loved the staff, from reception to the entertainment team, the girls and boys especially the DJ, very nice job …
(Translated by Google) Excellent stay, my children and I loved the staff, from reception to the entertainment team, the girls and boys especially the DJ, very nice job
(Original)
Excellent séjour, mes enfants et moi on a adoré le personnel, de la réception à l’équipe d’animation, les filles et les garçons surtout le DJ, très beau travail
(Original)
Excellent séjour, mes enfants et moi on a adoré le personnel, de la réception à l’équipe d’animation, les filles et les garçons surtout le DJ, très beau travail
Rooms5.0
Service5.0
Location5.0
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Eva Serna6 years ago on Google4/5
(Translated by Google) We chose it for the end of our trip throughout Morocco to rest a bit. It is one of the few IT in Marrakech. The facilities are 10, it is all spectacular, but the All Inclusive has nothing to do with those of Spain …
(Translated by Google) We chose it for the end of our trip throughout Morocco to rest a bit. It is one of the few IT in Marrakech. The facilities are 10, it is all spectacular, but the All Inclusive has nothing to do with those of Spain even though the owner is Spanish. There is no food outside of the established meals and the drink a little lacking in variety. The excellent treatment, the children enjoyed a lot, in the pool, the courts, with the animators, etc. We went to the Spa and it was not worth it, the water was not hot ...
They have a bus service to the center to visit it for very little price (I do not remember how much) and also transfer service to the airport, for a fee, but it makes up for it.
(Original)
Lo elegimos para el final de nuestro viaje por todo Marruecos para poder descansar un poco. Es uno de los pocos TI que hay en Marrakech. Las instalaciones son de 10, es todo espectacular, pero el Todo incluido nada tiene que ver con los de España a pesar de que el dueño es español. No hay comida fuera de las comidas establecidas y la bebida un poco escaso de variedad. El trato excelente, los niños disfrutaron muchísimo, en la piscina, las canchas, con los animadores etc. Fuimos al Spa y no merece la pena, el agua no estaba caliente...
Tienen un servicio de autobuses al centro para visitarlo por muy poco precio ( no recuerdo cuanto) y también servicio de transfer al aeropuerto, de pago, pero compensa.
They have a bus service to the center to visit it for very little price (I do not remember how much) and also transfer service to the airport, for a fee, but it makes up for it.
(Original)
Lo elegimos para el final de nuestro viaje por todo Marruecos para poder descansar un poco. Es uno de los pocos TI que hay en Marrakech. Las instalaciones son de 10, es todo espectacular, pero el Todo incluido nada tiene que ver con los de España a pesar de que el dueño es español. No hay comida fuera de las comidas establecidas y la bebida un poco escaso de variedad. El trato excelente, los niños disfrutaron muchísimo, en la piscina, las canchas, con los animadores etc. Fuimos al Spa y no merece la pena, el agua no estaba caliente...
Tienen un servicio de autobuses al centro para visitarlo por muy poco precio ( no recuerdo cuanto) y también servicio de transfer al aeropuerto, de pago, pero compensa.
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rizki asmaaa year ago on Google5/5
(Translated by Google) Very nice stay thanks to the welcoming staff, to the animators that our little ones adore. Very varied catering with a level organization thanks to the manager Mr FASK .a very early …
(Translated by Google) Very nice stay thanks to the welcoming staff, to the animators that our little ones adore. Very varied catering with a level organization thanks to the manager Mr FASK .a very early
(Original)
Très beau séjour grâce au personnels accueillant,aux animateurs que nos petits adorent. Restauration très variées avec une organisation de niveau grâce au gérant Mr FASK .a très bien tôt
(Original)
Très beau séjour grâce au personnels accueillant,aux animateurs que nos petits adorent. Restauration très variées avec une organisation de niveau grâce au gérant Mr FASK .a très bien tôt
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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Juan José Romero3 years ago on Google5/5
(Translated by Google) The staff is very attentive, friendly and helpful. The abundant, tasty and very diverse meals. The spacious and very clean rooms. And the facilities very careful. And the magnificent pool! …
(Translated by Google) The staff is very attentive, friendly and helpful. The abundant, tasty and very diverse meals. The spacious and very clean rooms. And the facilities very careful. And the magnificent pool!
A hotel in which to spend a good rest season and to which I will return.
(Original)
El personal es muy atento, amable y servicial. Las comidas abundantes, sabrosas y muy diversas. Las habitaciones amplias y muy limpias. Y las instalaciones muy cuidadas. ¡Y la piscina magnífica!
Un hotel en el que pasar una buena temporada de descanso y al que volveré.
A hotel in which to spend a good rest season and to which I will return.
(Original)
El personal es muy atento, amable y servicial. Las comidas abundantes, sabrosas y muy diversas. Las habitaciones amplias y muy limpias. Y las instalaciones muy cuidadas. ¡Y la piscina magnífica!
Un hotel en el que pasar una buena temporada de descanso y al que volveré.
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Emmelyne Beno5 years ago on Google1/5
(Translated by Google) We have just returned from a weekend at this hotel, and we are so disappointed!
The hotel is nice, the staff friendly, but the service terrible !! …
The hotel is nice, the staff friendly, but the service terrible !! …
(Translated by Google) We have just returned from a weekend at this hotel, and we are so disappointed!
The hotel is nice, the staff friendly, but the service terrible !!
Scandalous to have to eat with plastic cutlery and glasses !! For a 4 stars its feared !! No table service! The tables are not even cleaned !! The buffet is minimal and the food really very very average!
We wonder what they call Allinclusive! Bottles of water are chargeable, orange juice is pressed in the morning as well and many other services that full board should contain !! Do not forget to withdraw the liquid because it will not put anything on the account of your room! Otherwise you pay nothing !!!
The SPA is basic, the staff friendly but the services not great! The hammam comes down to a too little heated room and 2 shower heads which are used to make the steam !! Which obviously does not work !! I can't even imagine the waste of water !!!
The services are not very expensive but what a pity !!!
The hotel is nice and well maintained (the exterior !!) but I would not recommend this hotel for these services !! Very disappointing!!
I'm sorry but this hotel does not deserve its 4 stars !!!
In addition you are 30 minutes from the medina! Not that it is really annoying but 20 euros one way and the same for the return, plus the lack of services of this hotel, value for money its really not worth it !!
Plan 30 euros to go and the same back to the airport if you don't have the shuttle !!
(Original)
Nous revenons tout juste d'un week-end dans cette hôtel, et nous sommes vraiment déçu!
L'hôtel est jolie, le personnel sympa, mais le service déplorable!!
Scandaleux de devoir manger avec des couverts et des verres en plastique!! Pour un 4 étoiles sa craint!! Aucun service à table! Les tables ne sont même pas nettoyées!! Le buffet est minime et la nourriture vraiment très très moyenne!
On se demande ce qu'ils appellent Allinclusive ! Les bouteilles d'eau sont payantes, le jus d'orange presse le matin également et bien d'autres service que devraient contenir une pension complète!! N'oubliez surtout pas de retirer du liquide car il ne mettront rien sur le compte de votre chambre! Vous payez sinon rien !!!
Le SPA est basic, le personnel gentil mais les services pas top! Le hammam se résume à une pièce trop peu chauffée et 2 pommeaux de douche qui servent à faire la vapeur!! Ce qui evidemment ne fonctionne pas !! Je n'imagine même pas le gâchis d'eau !!!
Les prestations ne sont pas très cher mais quel dommage!!!
L'hôtel est jolie est bien entretenue (les extérieur !!) Mais je ne recommanderai pas cette hôtel pour ces services!! Très décevant!!
je suis désolée mais cette hôtel ne mérite pas ses 4 étoiles!!!
De plus vous êtes à 30 mn de la médina! Pas que se soit reelement gênant mais 20 euros aller et de même pour le retour, plus le manque de services de cette hôtel, rapport qualité prix sa ne vaut vraiment pas le coup!!
Prévoyez 30 euros aller et de même retour pour l'aéroport si vous n'avez pas la navette!!
The hotel is nice, the staff friendly, but the service terrible !!
Scandalous to have to eat with plastic cutlery and glasses !! For a 4 stars its feared !! No table service! The tables are not even cleaned !! The buffet is minimal and the food really very very average!
We wonder what they call Allinclusive! Bottles of water are chargeable, orange juice is pressed in the morning as well and many other services that full board should contain !! Do not forget to withdraw the liquid because it will not put anything on the account of your room! Otherwise you pay nothing !!!
The SPA is basic, the staff friendly but the services not great! The hammam comes down to a too little heated room and 2 shower heads which are used to make the steam !! Which obviously does not work !! I can't even imagine the waste of water !!!
The services are not very expensive but what a pity !!!
The hotel is nice and well maintained (the exterior !!) but I would not recommend this hotel for these services !! Very disappointing!!
I'm sorry but this hotel does not deserve its 4 stars !!!
In addition you are 30 minutes from the medina! Not that it is really annoying but 20 euros one way and the same for the return, plus the lack of services of this hotel, value for money its really not worth it !!
Plan 30 euros to go and the same back to the airport if you don't have the shuttle !!
(Original)
Nous revenons tout juste d'un week-end dans cette hôtel, et nous sommes vraiment déçu!
L'hôtel est jolie, le personnel sympa, mais le service déplorable!!
Scandaleux de devoir manger avec des couverts et des verres en plastique!! Pour un 4 étoiles sa craint!! Aucun service à table! Les tables ne sont même pas nettoyées!! Le buffet est minime et la nourriture vraiment très très moyenne!
On se demande ce qu'ils appellent Allinclusive ! Les bouteilles d'eau sont payantes, le jus d'orange presse le matin également et bien d'autres service que devraient contenir une pension complète!! N'oubliez surtout pas de retirer du liquide car il ne mettront rien sur le compte de votre chambre! Vous payez sinon rien !!!
Le SPA est basic, le personnel gentil mais les services pas top! Le hammam se résume à une pièce trop peu chauffée et 2 pommeaux de douche qui servent à faire la vapeur!! Ce qui evidemment ne fonctionne pas !! Je n'imagine même pas le gâchis d'eau !!!
Les prestations ne sont pas très cher mais quel dommage!!!
L'hôtel est jolie est bien entretenue (les extérieur !!) Mais je ne recommanderai pas cette hôtel pour ces services!! Très décevant!!
je suis désolée mais cette hôtel ne mérite pas ses 4 étoiles!!!
De plus vous êtes à 30 mn de la médina! Pas que se soit reelement gênant mais 20 euros aller et de même pour le retour, plus le manque de services de cette hôtel, rapport qualité prix sa ne vaut vraiment pas le coup!!
Prévoyez 30 euros aller et de même retour pour l'aéroport si vous n'avez pas la navette!!
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relax and enjoy the moment4 years ago on Google1/5
(Translated by Google) The pool and the area are very spacious and everything is well maintained. The rooms are spacious, the sanitary facilities so-so, cleanliness depends on the respective cleaning lady. Breakfast ok but no variety. The …
(Translated by Google) The pool and the area are very spacious and everything is well maintained. The rooms are spacious, the sanitary facilities so-so, cleanliness depends on the respective cleaning lady. Breakfast ok but no variety. The shuttle bus to the city runs several times a day for a fair €2 per trip. Bistro by the pool is open until 5:30 p.m. and the food there is also good value for money. Wifi only in the lobby. I would definitely not book it for the prices shown on the internet.
(Original)
Der Pool und die Anlage sind sehr großzügig und alles gepflegt. Die Zimmer sind geräumig, die sanitären Anlagen so la la, Sauberkeit kommt auf die jeweilige Putzfrauen an. Frühstück o.k.aber keinerlei Abwechslung. ShuttleBus in die City fährt mehrmals täglich für faire €2,- pro Fahrt. Bistro am Pool ist bis 17:30 Uhr geöffnet und das Essen dort ist auch im guten Preisleistung Verhältnis.w-LAN nur in der Lobby. Buchen für die im Internet ersichtlichen Preise würde ich es auf gar keinen Fall.
(Original)
Der Pool und die Anlage sind sehr großzügig und alles gepflegt. Die Zimmer sind geräumig, die sanitären Anlagen so la la, Sauberkeit kommt auf die jeweilige Putzfrauen an. Frühstück o.k.aber keinerlei Abwechslung. ShuttleBus in die City fährt mehrmals täglich für faire €2,- pro Fahrt. Bistro am Pool ist bis 17:30 Uhr geöffnet und das Essen dort ist auch im guten Preisleistung Verhältnis.w-LAN nur in der Lobby. Buchen für die im Internet ersichtlichen Preise würde ich es auf gar keinen Fall.
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Maliza Monteiro3 years ago on Google4/5
(Translated by Google) Good operation, very helpful and friendly staff. Clean, organized. The food is Moroccan, for those who have problems with strong spices, get a plan B. A diet dish is needed. …
(Translated by Google) Good operation, very helpful and friendly staff. Clean, organized. The food is Moroccan, for those who have problems with strong spices, get a plan B. A diet dish is needed.
The pool is very good and has a lifeguard.
(Original)
Bom funcionamento, funcionários muito prestàveis e simpáticos. Limpo, organizado. A comida é marroquina, para quem tem problemas com temperos fortes arranje um plano B. Faz falta um prato de dieta.
A piscina é muito boa e tem nadador salvador.
The pool is very good and has a lifeguard.
(Original)
Bom funcionamento, funcionários muito prestàveis e simpáticos. Limpo, organizado. A comida é marroquina, para quem tem problemas com temperos fortes arranje um plano B. Faz falta um prato de dieta.
A piscina é muito boa e tem nadador salvador.
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fabienne brutina year ago on Google5/5
(Translated by Google) We have just returned from a week at the ona Marrakech riads and spas, everything was perfect
nice room, nice pool and perfect restaurants …
nice room, nice pool and perfect restaurants …
(Translated by Google) We have just returned from a week at the ona Marrakech riads and spas, everything was perfect
nice room, nice pool and perfect restaurants
everyone was very nice to us, very nice welcome to the little care with us
I recommend with my eyes closed
(Original)
Nous revenons d'une semaine au ona Marrakech riads et spas, tout était parfait
belle chambre, belle piscine et restaurants parfaits
toute le monde a été très gentils avec nous, très belle accueil au petit soin avec nous
je recommande les yeux fermés
nice room, nice pool and perfect restaurants
everyone was very nice to us, very nice welcome to the little care with us
I recommend with my eyes closed
(Original)
Nous revenons d'une semaine au ona Marrakech riads et spas, tout était parfait
belle chambre, belle piscine et restaurants parfaits
toute le monde a été très gentils avec nous, très belle accueil au petit soin avec nous
je recommande les yeux fermés
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Belkfae Hcbfwihfa year ago on Google5/5
(Translated by Google) The staff are wonderful, the setting is pleasant. We were taken care of in an extraordinary way. I highly recommend this establishment. …
(Translated by Google) The staff are wonderful, the setting is pleasant. We were taken care of in an extraordinary way. I highly recommend this establishment.
(Original)
Le personnel est formidable, le cadre est agréable. Nous avons été pris en charge d'une manière extraordinaire. Je recommande fortement cet établissement.
(Original)
Le personnel est formidable, le cadre est agréable. Nous avons été pris en charge d'une manière extraordinaire. Je recommande fortement cet établissement.
Trip typeSolo
Rooms4.0
Service4.0
Location5.0
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Rolf Kuehne5 years ago on Google2/5
(Translated by Google) Probably the worst 4 star hotel I've ever been to.
- room (suite) freezing cold even after complaint only 1 degree warmer.
- Fridge didn't work. …
- room (suite) freezing cold even after complaint only 1 degree warmer.
- Fridge didn't work. …
(Translated by Google) Probably the worst 4 star hotel I've ever been to.
- room (suite) freezing cold even after complaint only 1 degree warmer.
- Fridge didn't work.
These items cannot be repaired on the WE.
Not enough towels
After complaining towels were there. But old and frayed.
Receptionists extremely rude and very poor service. Even though we spoke French.
Very nice location and nice pool.
(Original)
Das wohl schlechteste 4 Stern Hotel das ich je war.
- Zimmer (Suite) Eiskalt auch nach Reklamation nur 1 Grad wärmer.
- Kühlschrank hat nicht funktioniert.
Diese Sachen können nicht am WE repariert werden.
Zuwenig Tücher
Nach Reklamation waren Tücher da. Aber Alt und ausgefranst.
Empfangsdamen extrem unfreundlich und sehr schlechter Service. Das obwohl wir Französisch sprachen.
Sehr schöne Lage und schöner Pool.
- room (suite) freezing cold even after complaint only 1 degree warmer.
- Fridge didn't work.
These items cannot be repaired on the WE.
Not enough towels
After complaining towels were there. But old and frayed.
Receptionists extremely rude and very poor service. Even though we spoke French.
Very nice location and nice pool.
(Original)
Das wohl schlechteste 4 Stern Hotel das ich je war.
- Zimmer (Suite) Eiskalt auch nach Reklamation nur 1 Grad wärmer.
- Kühlschrank hat nicht funktioniert.
Diese Sachen können nicht am WE repariert werden.
Zuwenig Tücher
Nach Reklamation waren Tücher da. Aber Alt und ausgefranst.
Empfangsdamen extrem unfreundlich und sehr schlechter Service. Das obwohl wir Französisch sprachen.
Sehr schöne Lage und schöner Pool.
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Renate Richter4 years ago on Google3/5
(Translated by Google) The shuttle bus was by no means free. We paid 4 € per person. That means 2 persons round trip 16 € …
(Translated by Google) The shuttle bus was by no means free. We paid 4 € per person. That means 2 persons round trip 16 €
Those who had booked only with breakfast, could eat quite expensive in the evening in the hotel or eat before 17 clock in the grubby pool snack. Eating outside or shopping was only possible after a very long walk.
So our summary: never again this hotel !!!!
In Morocco otherwise very friendly people !!!
(Original)
Der Shuttle Bus war keinesfalls kostenlos. Wir haben pro Person 4 € bezahlt. Das heißt 2 Personen Hin- und Rückfahrt 16 €
Wer nur mit Frühstück gebucht hatte, konnte abends recht teuer im Hotel essen oder vor 17 Uhr in dem schmuddeligen Pool Imbiss essen. Draußen essen oder einkaufen war nur nach einem sehr sehr langem Fußmarsch möglich.
Also unser Resümee: Nie wieder dieses Hotel !!!!
In Marokko sonst sehr freundliche Menschen !!!
Those who had booked only with breakfast, could eat quite expensive in the evening in the hotel or eat before 17 clock in the grubby pool snack. Eating outside or shopping was only possible after a very long walk.
So our summary: never again this hotel !!!!
In Morocco otherwise very friendly people !!!
(Original)
Der Shuttle Bus war keinesfalls kostenlos. Wir haben pro Person 4 € bezahlt. Das heißt 2 Personen Hin- und Rückfahrt 16 €
Wer nur mit Frühstück gebucht hatte, konnte abends recht teuer im Hotel essen oder vor 17 Uhr in dem schmuddeligen Pool Imbiss essen. Draußen essen oder einkaufen war nur nach einem sehr sehr langem Fußmarsch möglich.
Also unser Resümee: Nie wieder dieses Hotel !!!!
In Marokko sonst sehr freundliche Menschen !!!
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Fatiha Abdelghany5 years ago on Google5/5
(Translated by Google) ALL inclusive stay from August 03, 2017 to August 12, 2017 - couple with 1 baby of 20 months. and we are very demanding and difficult to satisfy vacationers ... …
(Translated by Google) ALL inclusive stay from August 03, 2017 to August 12, 2017 - couple with 1 baby of 20 months. and we are very demanding and difficult to satisfy vacationers ...
About ten minutes from the center of Marrakech but hotel shuttle not expensive at all!
we had a wonderful stay at this hotel.
impeccable air-conditioned room! Wireless . Unusually friendly hotel staff: from the housekeeper to the porter and the front desk.
for the buffet: local or international choice wholesale for all tastes and their traditional dishes are excellent
For entertainment the hotel has the best asset: MOMO! He is a real leader and a real comedian. congratulations to him and his animation team.
My 20 month old daughter had a great holiday and so did we!
(Original)
Séjour ALL inclusive du 03 aout 2017 au 12 aout 2017 - couple avec 1 bébé de 20 mois. et nous sommes des vacanciers très exigent et difficile à satisfaire...
A un dizaine de minutes du centre de Marrakech mais navette de l’hôtel pas cher du tout !
nous avons passés un superbe séjour dans cet hôtel.
chambre climatisée impeccable ! wifi . personnel de l’hôtel d'une gentillesse rare : de la femme de ménage au bagagiste et a la réception.
pour le buffet : du choix locales ou international en gros pour tout les goût et leurs plats traditionnels sont excellents
Pour l'animation l’hôtel dispose du meilleur atout : MOMO ! C'est un vrai meneur et vrai comique. félicitation à lui et son équipe d'animation.
Ma fille de 20mois a passée d'excellente vacance et nous aussi !
About ten minutes from the center of Marrakech but hotel shuttle not expensive at all!
we had a wonderful stay at this hotel.
impeccable air-conditioned room! Wireless . Unusually friendly hotel staff: from the housekeeper to the porter and the front desk.
for the buffet: local or international choice wholesale for all tastes and their traditional dishes are excellent
For entertainment the hotel has the best asset: MOMO! He is a real leader and a real comedian. congratulations to him and his animation team.
My 20 month old daughter had a great holiday and so did we!
(Original)
Séjour ALL inclusive du 03 aout 2017 au 12 aout 2017 - couple avec 1 bébé de 20 mois. et nous sommes des vacanciers très exigent et difficile à satisfaire...
A un dizaine de minutes du centre de Marrakech mais navette de l’hôtel pas cher du tout !
nous avons passés un superbe séjour dans cet hôtel.
chambre climatisée impeccable ! wifi . personnel de l’hôtel d'une gentillesse rare : de la femme de ménage au bagagiste et a la réception.
pour le buffet : du choix locales ou international en gros pour tout les goût et leurs plats traditionnels sont excellents
Pour l'animation l’hôtel dispose du meilleur atout : MOMO ! C'est un vrai meneur et vrai comique. félicitation à lui et son équipe d'animation.
Ma fille de 20mois a passée d'excellente vacance et nous aussi !
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aNzI Lopeirada3 years ago on Google5/5
(Translated by Google) I had to disconnect from work and here they have managed to help me do it. Excellent place to relax and to get out of the routine. The staff of animators is a very important extra because they help you to participate …
(Translated by Google) I had to disconnect from work and here they have managed to help me do it. Excellent place to relax and to get out of the routine. The staff of animators is a very important extra because they help you to participate in the events and to spend the best among all the guests. You end up creating very important friendships and you feel welcome. I will be back.
(Original)
Tenía que desconectarme del trabajo y aquí lo han logrado ayudarme hacerlo. Excelente sitio para relax y para salir de la rutina. El staff de animadores es un extra muy importante porque te ayudan a participar en los eventos y a pasar lo mejor entre todos los huéspedes. Terminas creando amistades muy importantes y te sientes bienvenido. Volveré.
(Original)
Tenía que desconectarme del trabajo y aquí lo han logrado ayudarme hacerlo. Excelente sitio para relax y para salir de la rutina. El staff de animadores es un extra muy importante porque te ayudan a participar en los eventos y a pasar lo mejor entre todos los huéspedes. Terminas creando amistades muy importantes y te sientes bienvenido. Volveré.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Morad khotta6 years ago on Google1/5
(Translated by Google) Catastrophic, unfriendly staff except the animation team. Room not clean terrible food and junk all inclusive, disgusting drink and no snack in the afternoon, pancakes at 4:00 p.m., be careful not to miss meal times …
(Translated by Google) Catastrophic, unfriendly staff except the animation team. Room not clean terrible food and junk all inclusive, disgusting drink and no snack in the afternoon, pancakes at 4:00 p.m., be careful not to miss meal times otherwise nothing!!!! Never again, too bad because the setting is pleasant.
(Original)
Catastrophique, personnel pas aimable sauf l'équipe d'animation. Chambre pas propre nourriture pas terrible et all inclusive de pacotille, boisson dégueulasse et pas de snack l'après-midi, des crêpes à 16h00, attention ne pas rater les heures de repas sinon rien !!!! Plus jamais, dommage car le cadre est agréable.
(Original)
Catastrophique, personnel pas aimable sauf l'équipe d'animation. Chambre pas propre nourriture pas terrible et all inclusive de pacotille, boisson dégueulasse et pas de snack l'après-midi, des crêpes à 16h00, attention ne pas rater les heures de repas sinon rien !!!! Plus jamais, dommage car le cadre est agréable.
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Bouzerma Fodyl3 years ago on Google1/5
(Translated by Google) THE WORST MOMENTS IN A HOTEL OF MY LIFE!!!!
As expected on 14/10/19 in the evening we land at Menara Marrakech airport, our taxi takes us to our hotel (Ona Hotel). We arrive at the hotel around 00:00, I …
As expected on 14/10/19 in the evening we land at Menara Marrakech airport, our taxi takes us to our hotel (Ona Hotel). We arrive at the hotel around 00:00, I …
(Translated by Google) THE WORST MOMENTS IN A HOTEL OF MY LIFE!!!!
As expected on 14/10/19 in the evening we land at Menara Marrakech airport, our taxi takes us to our hotel (Ona Hotel). We arrive at the hotel around 00:00, I approach the reception, greet the receptionist and inform him that a reservation in my name has been made. He then asks us for our two passports as well as the Voucher which confirms our booked stay.
After 5 minutes of waiting, the young man asks me if I am sure of what I am telling him. Naturally, I do not understand the remark and ask him what he means by that. He replies that I do not appear in the register of reservations and that by all means (search by name or by reservation number) he cannot find us.
It's 00:30 on my watch and still no room reserved in my name. I start to worry and ask the receptionist if there is a serious problem related to my reservation. There, he sighs raises his head and says to me "do you see a problem somewhere sir?" Not expecting this fairly frontal response, I replied that since he couldn't find me in his database, I told myself that something was wrong and since I was the one concerned, I would like to know what there are -> No response. After a few phone calls, the receptionist presents us with two forms to fill out, one for each of us. I ask him what these forms are about. he answers me very curtly and coldly "These for the Police Sir!".
Let's say the reservation context not found + unknown identity in the register + "Are you sure what you are talking about?" + Police form = Panic on board.
It's 1 a.m. and still nothing. I think I was quite patient and understanding. I ask him if he wants me to send him the full email of my reservation and I can also attach the screen shot of the amount debited from my bank account. He replies that this will not be necessary and that a room will be allocated to us by default but that we will risk paying this if the reservation has not finally been confirmed. after a 4 hour flight, a 30 minute taxi ride and a 1 hour 15 minute wait, I get the keys to our room and thank him because the only thing I want is to sleep.
We are accompanied to our room: First glance; Clean room, two single beds (while a double bed stipulated on my booking), nice decor, nothing is missing. After this trying day, it's time to take a shower and guess what? ... no hot water!. I tell myself that we have to give time to time and then comes the moment when time is only wasted!
I seize the room telephone ... zero tone, I'm the end wire break so phone not working. The hotel being arranged in the form of different Ryad separated from each other, I just don't have the strength to join the reception again. We fall asleep "dirty" on clean sheets (you can imagine the feeling).
OVER ALL, our stay at this hotel is by far the worst we have ever had them. We travel a lot (1 trip / month) in different countries and also different types of accommodation. We are absolutely not high standards and the typical "picky" customers which allows us to be quite objective overall.
ONA HOTEL MARRAKECH IS A 4 STAR HOTEL !!!!!!!!!!!!!!!!!!!!!!!
LADIES AND GENTLEMEN... FLEE!
(Original)
LES PIRES MOMENTS AU SEIN D'UN HOTEL DE MA VIE !!!!
Comme prevue le 14/10/19 au soir nous atterrissons à l'aéroport de Menara Marrakech, notre taxis nous emmène jusque notre hotel (Ona Hotel). Nous arrivons a l'hotel aux alentour de 00h00, je me rapproche de la reception, salut le réceptionniste et l'informe qu'une reservation à mon nom a été faite. Il nous demandes alors nos deux passeport ainsi que le Voucher qui confirme notre séjour reserver.
Après 5 minutes d'attente, le jeune homme me demande si je suis bien sur de ce que je lui avance. Naturellement, je ne comprend pas la remarque et lui demande ce qu'il entend par cela. Il me répond que je ne figure pas dans le registre des reservations et que par tous les moyens (recherche par nom ou par numero de résa) il ne parvient pas à nous trouver.
Il est 00h30 à ma montre et toujours pas de chambre reserver à mon nom. Je commence à m'inquiéter et demander au réceptionniste si un problème sérieux et lié à ma reservation. Là, il soupir lève la tete et me dit "vous voyez un problème quelque part monsieur ?" Ne m'attendant pas à cette réponse assez frontal, je lui répond que vue qu'il ne me trouve pas dans sa base de donnée, je me dit que quelques chose cloche et vue que je suis le concerné j'aimerais savoir ce qu'il en ait -> Pas de réponse. Après quelques coups de fils passer le réceptionniste nous présente deux formulaires a remplir un pour chacun d'entre nous. Je lui demande à propos de quoi sont ces formulaires. il me répond très sèchement et froidement " Ces pour la Police Monsieur !".
Disons que le contexte de reservation non trouver + identité inconnu dans le registre + "Etes vous sur de ce que vous avancer ?" + Formulaire de Police = Panique à bord.
Il est 01h00 du matin et toujours rien. Je pense que j'ai été assez patient et compréhensif. Je lui demande si il veux que je lui transmette le mail complet de ma résa et je peux aussi joindre le screen shot du montant débité sur mon compte bancaire. Il me répond que cela ne sera pas nécessaire et qu'une chambre vas nous être attribué par default mais que nous risquerons de payez cela si la reservation n'ai pas finalement confirmé. après 4h de vol, 30 minute de taxi et 1h15 d'attente, je récupère les clefs de notre chambre et le remercie car la seul chose dont j'ai envie c'est de dormir.
Nous sommes accompagné jusque notre chambre : Premier coup d'oeil ; Chambre propre, deux lits simple (alors qu'un lit double stipulé sur ma résa), joli déco, rien ne manque. Après cette journée éprouvante, il est temps de de prendre une douche et devinez quoi ? ... pas d'eau chaude !. Je me dit qu'il faut laisser du temps au temps et puis viens le moment ou le temps n'est que perdu !
Je m'empare du telephone de chambre ... zéro tonalité, je suis le fil embout casser donc téléphone non fonctionnel. L'hotel étant agencé sous forme de different Ryad séparé les uns des autres, je n'ai juste plus la force de rejoindre la réception une nouvelle fois. Nous nous endormons "dirty" sur des draps propres (je vous laisse imaginer la sensation).
OVER ALL, notre séjour au sen de cette hotel est de loin le pire que nous avions jamais eux. Nous voyageons énormément (1 voyage/mois) dans different pays et aussi different types d'hébergements. Nous ne sommes absolument pas de hautes exigences et les typiques clients "picky" ce qui nous permets d'être assez objectif dans l'ensemble.
ONA HOTEL MARRAKECH EST UN HOTEL 4 ETOILES !!!!!!!!!!!!!!!!!!!!!!!
MESDAMES ET MESSIEURS ... FUYEZ !
As expected on 14/10/19 in the evening we land at Menara Marrakech airport, our taxi takes us to our hotel (Ona Hotel). We arrive at the hotel around 00:00, I approach the reception, greet the receptionist and inform him that a reservation in my name has been made. He then asks us for our two passports as well as the Voucher which confirms our booked stay.
After 5 minutes of waiting, the young man asks me if I am sure of what I am telling him. Naturally, I do not understand the remark and ask him what he means by that. He replies that I do not appear in the register of reservations and that by all means (search by name or by reservation number) he cannot find us.
It's 00:30 on my watch and still no room reserved in my name. I start to worry and ask the receptionist if there is a serious problem related to my reservation. There, he sighs raises his head and says to me "do you see a problem somewhere sir?" Not expecting this fairly frontal response, I replied that since he couldn't find me in his database, I told myself that something was wrong and since I was the one concerned, I would like to know what there are -> No response. After a few phone calls, the receptionist presents us with two forms to fill out, one for each of us. I ask him what these forms are about. he answers me very curtly and coldly "These for the Police Sir!".
Let's say the reservation context not found + unknown identity in the register + "Are you sure what you are talking about?" + Police form = Panic on board.
It's 1 a.m. and still nothing. I think I was quite patient and understanding. I ask him if he wants me to send him the full email of my reservation and I can also attach the screen shot of the amount debited from my bank account. He replies that this will not be necessary and that a room will be allocated to us by default but that we will risk paying this if the reservation has not finally been confirmed. after a 4 hour flight, a 30 minute taxi ride and a 1 hour 15 minute wait, I get the keys to our room and thank him because the only thing I want is to sleep.
We are accompanied to our room: First glance; Clean room, two single beds (while a double bed stipulated on my booking), nice decor, nothing is missing. After this trying day, it's time to take a shower and guess what? ... no hot water!. I tell myself that we have to give time to time and then comes the moment when time is only wasted!
I seize the room telephone ... zero tone, I'm the end wire break so phone not working. The hotel being arranged in the form of different Ryad separated from each other, I just don't have the strength to join the reception again. We fall asleep "dirty" on clean sheets (you can imagine the feeling).
OVER ALL, our stay at this hotel is by far the worst we have ever had them. We travel a lot (1 trip / month) in different countries and also different types of accommodation. We are absolutely not high standards and the typical "picky" customers which allows us to be quite objective overall.
ONA HOTEL MARRAKECH IS A 4 STAR HOTEL !!!!!!!!!!!!!!!!!!!!!!!
LADIES AND GENTLEMEN... FLEE!
(Original)
LES PIRES MOMENTS AU SEIN D'UN HOTEL DE MA VIE !!!!
Comme prevue le 14/10/19 au soir nous atterrissons à l'aéroport de Menara Marrakech, notre taxis nous emmène jusque notre hotel (Ona Hotel). Nous arrivons a l'hotel aux alentour de 00h00, je me rapproche de la reception, salut le réceptionniste et l'informe qu'une reservation à mon nom a été faite. Il nous demandes alors nos deux passeport ainsi que le Voucher qui confirme notre séjour reserver.
Après 5 minutes d'attente, le jeune homme me demande si je suis bien sur de ce que je lui avance. Naturellement, je ne comprend pas la remarque et lui demande ce qu'il entend par cela. Il me répond que je ne figure pas dans le registre des reservations et que par tous les moyens (recherche par nom ou par numero de résa) il ne parvient pas à nous trouver.
Il est 00h30 à ma montre et toujours pas de chambre reserver à mon nom. Je commence à m'inquiéter et demander au réceptionniste si un problème sérieux et lié à ma reservation. Là, il soupir lève la tete et me dit "vous voyez un problème quelque part monsieur ?" Ne m'attendant pas à cette réponse assez frontal, je lui répond que vue qu'il ne me trouve pas dans sa base de donnée, je me dit que quelques chose cloche et vue que je suis le concerné j'aimerais savoir ce qu'il en ait -> Pas de réponse. Après quelques coups de fils passer le réceptionniste nous présente deux formulaires a remplir un pour chacun d'entre nous. Je lui demande à propos de quoi sont ces formulaires. il me répond très sèchement et froidement " Ces pour la Police Monsieur !".
Disons que le contexte de reservation non trouver + identité inconnu dans le registre + "Etes vous sur de ce que vous avancer ?" + Formulaire de Police = Panique à bord.
Il est 01h00 du matin et toujours rien. Je pense que j'ai été assez patient et compréhensif. Je lui demande si il veux que je lui transmette le mail complet de ma résa et je peux aussi joindre le screen shot du montant débité sur mon compte bancaire. Il me répond que cela ne sera pas nécessaire et qu'une chambre vas nous être attribué par default mais que nous risquerons de payez cela si la reservation n'ai pas finalement confirmé. après 4h de vol, 30 minute de taxi et 1h15 d'attente, je récupère les clefs de notre chambre et le remercie car la seul chose dont j'ai envie c'est de dormir.
Nous sommes accompagné jusque notre chambre : Premier coup d'oeil ; Chambre propre, deux lits simple (alors qu'un lit double stipulé sur ma résa), joli déco, rien ne manque. Après cette journée éprouvante, il est temps de de prendre une douche et devinez quoi ? ... pas d'eau chaude !. Je me dit qu'il faut laisser du temps au temps et puis viens le moment ou le temps n'est que perdu !
Je m'empare du telephone de chambre ... zéro tonalité, je suis le fil embout casser donc téléphone non fonctionnel. L'hotel étant agencé sous forme de different Ryad séparé les uns des autres, je n'ai juste plus la force de rejoindre la réception une nouvelle fois. Nous nous endormons "dirty" sur des draps propres (je vous laisse imaginer la sensation).
OVER ALL, notre séjour au sen de cette hotel est de loin le pire que nous avions jamais eux. Nous voyageons énormément (1 voyage/mois) dans different pays et aussi different types d'hébergements. Nous ne sommes absolument pas de hautes exigences et les typiques clients "picky" ce qui nous permets d'être assez objectif dans l'ensemble.
ONA HOTEL MARRAKECH EST UN HOTEL 4 ETOILES !!!!!!!!!!!!!!!!!!!!!!!
MESDAMES ET MESSIEURS ... FUYEZ !
Trip typeCouple
Rooms4.0
Service1.0
Location2.0
Response from the owner3 years ago
Dear Bouzerma, we have already contacted Management and studied this issue as it clearly shows we didn't meet our standards this time. Thank you for your time, regards.
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ads hamzaa year ago on Google5/5
(Translated by Google) Very good animation !! Very good atmosphere !!
Thanks to the whole team :
DJ Moha, Momo, Lili, Chinwi, Fadoua and Manager Gile …
Thanks to the whole team :
DJ Moha, Momo, Lili, Chinwi, Fadoua and Manager Gile …
(Translated by Google) Very good animation !! Very good atmosphere !!
Thanks to the whole team :
DJ Moha, Momo, Lili, Chinwi, Fadoua and Manager Gile
I recommend it to all fanatics of the city of Marrakech
Very good stay
(Original)
Très bonne animation!! Très bonne ambiance !!
Merci à toute l'équipe :
DJ Moha, Momo, Lili, Chinwi, Fadoua et le Responsable Gile
Je le recommande à tous les fanatiques de la ville de Marrakech
Très bon séjour
Thanks to the whole team :
DJ Moha, Momo, Lili, Chinwi, Fadoua and Manager Gile
I recommend it to all fanatics of the city of Marrakech
Very good stay
(Original)
Très bonne animation!! Très bonne ambiance !!
Merci à toute l'équipe :
DJ Moha, Momo, Lili, Chinwi, Fadoua et le Responsable Gile
Je le recommande à tous les fanatiques de la ville de Marrakech
Très bon séjour
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Régis DEXET4 days ago on Google4/5
(Translated by Google) Beautiful establishment with a view of the atlas 😉
(Original) …
(Original) …
(Translated by Google) Beautiful establishment with a view of the atlas 😉
(Original)
Bel établissement avec vue sur l'atlas 😉
(Original)
Bel établissement avec vue sur l'atlas 😉
Trip typeVacation
Rooms4.0
Service4.0
Location4.0
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Thorsten Diekmann4 years ago on Google3/5
(Translated by Google) Decent hotel about 12 km from Marrakesh city center. Large clean pool, the food is OK, the rooms are clean.
Do not book the tours offered in the area! In the city you get the same offers …
Do not book the tours offered in the area! In the city you get the same offers …
(Translated by Google) Decent hotel about 12 km from Marrakesh city center. Large clean pool, the food is OK, the rooms are clean.
Do not book the tours offered in the area! In the city you get the same offers for less than half!
(Original)
Ordentliches Hotel etwa 12 km vom Stadtzentrum Marrakesh entfernt. Großer sauberer Pool, das Essen ist OK, die Zimmer sauber.
Die dort angebotenen Touren in die Umgebung nicht buchen! In der Stadt bekommt man die gleichen Angebote für weniger als die Hälfte!
Do not book the tours offered in the area! In the city you get the same offers for less than half!
(Original)
Ordentliches Hotel etwa 12 km vom Stadtzentrum Marrakesh entfernt. Großer sauberer Pool, das Essen ist OK, die Zimmer sauber.
Die dort angebotenen Touren in die Umgebung nicht buchen! In der Stadt bekommt man die gleichen Angebote für weniger als die Hälfte!
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Loubna El youssefia year ago on Google4/5
(Translated by Google) A very nice swimming pool, large and spacious with a large garden around.
the buffet is good, quite varied... …
the buffet is good, quite varied... …
(Translated by Google) A very nice swimming pool, large and spacious with a large garden around.
the buffet is good, quite varied...
(Original)
Une très belle piscine, grande et spacieuse avec un grand jardin autour.
le buffet est bon, assez variés...
the buffet is good, quite varied...
(Original)
Une très belle piscine, grande et spacieuse avec un grand jardin autour.
le buffet est bon, assez variés...
Trip typeFamily
Rooms4.0
Service5.0
Location5.0
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Laura Ferreira2 months ago on Google5/5
(Translated by Google) Pleasant space for a family vacation.
(Original) …
(Original) …
(Translated by Google) Pleasant space for a family vacation.
(Original)
Espaço agradável para férias em família.
(Original)
Espaço agradável para férias em família.
Rooms4.0
Service4.0
Location4.0
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Mariam Rhabri5 months ago on Google5/5
(Translated by Google) Very nice stay... Thanks to the animation team 😍😍
(Original) …
(Original) …
(Translated by Google) Very nice stay... Thanks to the animation team 😍😍
(Original)
Très beau séjour... Merci à l'équipe d'animation 😍😍
(Original)
Très beau séjour... Merci à l'équipe d'animation 😍😍
Trip typeVacation · Family
Rooms4.0
Service4.0
Location3.0
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Koikoi90 Koikoi902 years ago on Google5/5
(Translated by Google) Everything is good. Upgrade on the 1st day. Spacious room, clean friendly staff and available to satisfy our stay. Free shuttle to the center of Marrakech is an asset. Because hotel est is located on the outskirts of …
(Translated by Google) Everything is good. Upgrade on the 1st day. Spacious room, clean friendly staff and available to satisfy our stay. Free shuttle to the center of Marrakech is an asset. Because hotel est is located on the outskirts of the city. Testament hotel renovated and bought by the Spanish ona group.
(Original)
Tout est bien.surclasser le 1er jours.chambre spacieuse, propre personnel gentille et disponible pour satisfaire notre séjour. Navette gratuite pour le centre de marrakeche est un atout. Car hotel est se trouve à la périphérie de la ville.hotel testament rénové et racheté par le groupe ona espagnol.
(Original)
Tout est bien.surclasser le 1er jours.chambre spacieuse, propre personnel gentille et disponible pour satisfaire notre séjour. Navette gratuite pour le centre de marrakeche est un atout. Car hotel est se trouve à la périphérie de la ville.hotel testament rénové et racheté par le groupe ona espagnol.
Response from the owner2 years ago
(Translated by Google) Dear Koikoi90, thank you very much for the comment! We are very nice that you enjoyed your stay in our hotel. We are waiting for you next time. Cheers
(Original)
Cher Koikoi90, merci beaucoup pour le commentarie! On est très sympa de que vous avez aimez le séjour dans notre hôtel. On vous attend une prochaine fois. Salutations
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Yassin Kanitria year ago on Google5/5
(Translated by Google) The welcome was friendly, clean hotel, very quiet, good architecture, guaranteed and secure parking, I highly recommend it …
(Translated by Google) The welcome was friendly, clean hotel, very quiet, good architecture, guaranteed and secure parking, I highly recommend it
(Original)
L'accueil était sympathique, hotel propre, très calme, bonne architecture, parking assuré et bien sécurisé, je le recommande vivement
(Original)
L'accueil était sympathique, hotel propre, très calme, bonne architecture, parking assuré et bien sécurisé, je le recommande vivement
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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emilie armisen3 years ago on Google5/5
(Translated by Google) A week's stay at the top. Everything was perfect, a beautiful establishment, a friendly and smiling staff, very nice room. A huge thank you to the entire team of the hotel. …
(Translated by Google) A week's stay at the top. Everything was perfect, a beautiful establishment, a friendly and smiling staff, very nice room. A huge thank you to the entire team of the hotel.
(Original)
Un séjour d'une semaine au top. Tout était parfait, un établissement magnifique, un personnel accueillant et souriant, très belle chambre. Un énorme merci à toute l'équipe de l'hôtel.
(Original)
Un séjour d'une semaine au top. Tout était parfait, un établissement magnifique, un personnel accueillant et souriant, très belle chambre. Un énorme merci à toute l'équipe de l'hôtel.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Joel Mercy3 years ago on Google5/5
(Translated by Google) Little to complain about this establishment, a friendly and young animation team, attentive staff and great friendliness Ali Roxanne and so on) especially to the restoration (which could be improved in diversity and …
(Translated by Google) Little to complain about this establishment, a friendly and young animation team, attentive staff and great friendliness Ali Roxanne and so on) especially to the restoration (which could be improved in diversity and in '' locality ''), a direction to the small care. We privileged the tourist side by renting a car (magdaz'car recommended by the guide of the backpacker '' tip top '') and the excursions found on the site of '' easyjet holidays '' including a very nice quad ride in the Stone desert with dune site and desert (a very nice French speaker). In short a hotel that deserves a detour and that would be perfect by standing out (photovoltaic panels in autoconso to make it all a little more '' green '' for example)
(Original)
Peu de choses à reprocher à cet établissement, une équipe d'animation sympa et jeune, du personnel à l'écoute et d'une grande amabilité Ali Roxanne et j'en passe) surtout à la restauration (qui pourrait être améliorée en diversité et en ''localité''), une direction au petit soin. Nous avons privilégié le côté touristique en louant une voiture (magdaz'car conseillé par le guide du routard ''tip top'') et les excursions trouvées sur le site de ''easyjet holidays'' dont une randonnée très sympa en quad dans le désert de pierre avec le site dune et désert (un francophone super sympa). Bref un hôtel qui mérite de détour et qui serait parfait en se démarquant (panneaux photovoltaïques en autoconso pour rendre tout cela un peu plus ''écolo'' par exemple)
(Original)
Peu de choses à reprocher à cet établissement, une équipe d'animation sympa et jeune, du personnel à l'écoute et d'une grande amabilité Ali Roxanne et j'en passe) surtout à la restauration (qui pourrait être améliorée en diversité et en ''localité''), une direction au petit soin. Nous avons privilégié le côté touristique en louant une voiture (magdaz'car conseillé par le guide du routard ''tip top'') et les excursions trouvées sur le site de ''easyjet holidays'' dont une randonnée très sympa en quad dans le désert de pierre avec le site dune et désert (un francophone super sympa). Bref un hôtel qui mérite de détour et qui serait parfait en se démarquant (panneaux photovoltaïques en autoconso pour rendre tout cela un peu plus ''écolo'' par exemple)
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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Kuzan “Crocodile”2 years ago on Google4/5
(Translated by Google) The strong points :
Cleanliness of the establishment …
Cleanliness of the establishment …
(Translated by Google) The strong points :
Cleanliness of the establishment
Excellent quality food
Beauty of the setting with a view of the Atlas
Environment as a whole soothing
Shuttles available to go to town
The weak spots :
Swimming pool not heated
zero animation
Bed not comfortable, no power outlet next to the bedside table, only one bedside table (double room though)
Replenishment (water, shower gel, towel, toilet paper...) difficult
Completely deteriorated gym
We were welcomed with a tourist tax (unplanned) of 56 euros for 10 days of vacation
Conclusion :
Despite all the disadvantages mentioned, I strongly recommend this hotel which is, I think, a safe bet in Marrakech.
(Original)
Les points forts :
Propreté de l'établissement
Nourriture d'excellente qualité
Beauté du cadre avec vue sur l'Atlas
Environnement dans son ensemble apaisant
Navettes à disposition pour aller en ville
Les points faibles :
Piscine pas chauffée
Animation zéro
Lit pas confortable, pas de prise de courant à côté de la table de chevet, une seule table de chevet (chambre double pourtant)
Réapprovisionnement (eau, gel douche, serviette, papier de toilette...) difficile
Salle de sport complètement détériorée
Nous avons été accueillis avec une taxe de séjour (non prévue) de 56euros pour 10jours de vacances
Conclusion :
Malgré tous les inconvénients cités, je conseille vivement cet hôtel qui est, je pense, une valeur sûre de Marrakech.
Cleanliness of the establishment
Excellent quality food
Beauty of the setting with a view of the Atlas
Environment as a whole soothing
Shuttles available to go to town
The weak spots :
Swimming pool not heated
zero animation
Bed not comfortable, no power outlet next to the bedside table, only one bedside table (double room though)
Replenishment (water, shower gel, towel, toilet paper...) difficult
Completely deteriorated gym
We were welcomed with a tourist tax (unplanned) of 56 euros for 10 days of vacation
Conclusion :
Despite all the disadvantages mentioned, I strongly recommend this hotel which is, I think, a safe bet in Marrakech.
(Original)
Les points forts :
Propreté de l'établissement
Nourriture d'excellente qualité
Beauté du cadre avec vue sur l'Atlas
Environnement dans son ensemble apaisant
Navettes à disposition pour aller en ville
Les points faibles :
Piscine pas chauffée
Animation zéro
Lit pas confortable, pas de prise de courant à côté de la table de chevet, une seule table de chevet (chambre double pourtant)
Réapprovisionnement (eau, gel douche, serviette, papier de toilette...) difficile
Salle de sport complètement détériorée
Nous avons été accueillis avec une taxe de séjour (non prévue) de 56euros pour 10jours de vacances
Conclusion :
Malgré tous les inconvénients cités, je conseille vivement cet hôtel qui est, je pense, une valeur sûre de Marrakech.
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Abdelmalk Yassinea year ago on Google5/5
(Translated by Google) I liked the hotel theme and the decor too much. the rooms are clean, the service impeccable. …
(Translated by Google) I liked the hotel theme and the decor too much. the rooms are clean, the service impeccable.
(Original)
j'ai trop aimé le thème d'hôtel et le décor. les chambres sont propres , le service impeccable .
(Original)
j'ai trop aimé le thème d'hôtel et le décor. les chambres sont propres , le service impeccable .
Trip typeBusiness
Rooms5.0
Service4.0
Location5.0
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Hakima Taoufika year ago on Google5/5
(Translated by Google) Pleasant stay, guaranteed relaxation, impeccable service, comfort, attentive team, in short at the top I loved it and I highly recommend. …
(Translated by Google) Pleasant stay, guaranteed relaxation, impeccable service, comfort, attentive team, in short at the top I loved it and I highly recommend.
Thank you to Ahmed in the catering service, Yasmine in the bar and to the animators: chinwi, Leila, fadwa and the whole team 🙏
I will come back 🤗
(Original)
Séjour agréable, détente garantie, service impeccable, confort, équipe à l'écoute, bref au top j'ai adoré et je recommande vivement.
Merci à Ahmed au service restauration, Yasmine au bar et aux animateurs : chinwi, Leila, fadwa et toute l'équipe 🙏
Je reviendrai 🤗
Thank you to Ahmed in the catering service, Yasmine in the bar and to the animators: chinwi, Leila, fadwa and the whole team 🙏
I will come back 🤗
(Original)
Séjour agréable, détente garantie, service impeccable, confort, équipe à l'écoute, bref au top j'ai adoré et je recommande vivement.
Merci à Ahmed au service restauration, Yasmine au bar et aux animateurs : chinwi, Leila, fadwa et toute l'équipe 🙏
Je reviendrai 🤗
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Baiz Omar5 years ago on Google5/5
(Translated by Google) It is true that some members of staff may be little smiling but they are all comodes.l'hôtel is a little outside Marrakech but the shuttle is available 4 times a day. The animation is not terrible. I had fun playing …
(Translated by Google) It is true that some members of staff may be little smiling but they are all comodes.l'hôtel is a little outside Marrakech but the shuttle is available 4 times a day. The animation is not terrible. I had fun playing water polo, basketball, football and petanque. I played bridge with American tourists, I chatted with Pakistani girls, I had a good time with a French family. I'll never forget those beautiful moments thanks park Ryads
(Original)
Il est vrai que quelques membres du personnel peuvent être peu souriant mais ils sont tous comodes.l'hôtel est un peu à l'extérieur de Marrakech mais la navette est disponible 4 fois par jour. L'animation n'est pas terrible. Je me suis amuse à jouer du waterpolo, du basket-ball, du football et de la pétanque. J'ai joué au bridge avec des touristes americains, j'ai bavarde avec des filles pakistanaises, j'ai passé de bon moments avec une famille française. J'oublierai jamais ces beaux moments merci Ryads parc
(Original)
Il est vrai que quelques membres du personnel peuvent être peu souriant mais ils sont tous comodes.l'hôtel est un peu à l'extérieur de Marrakech mais la navette est disponible 4 fois par jour. L'animation n'est pas terrible. Je me suis amuse à jouer du waterpolo, du basket-ball, du football et de la pétanque. J'ai joué au bridge avec des touristes americains, j'ai bavarde avec des filles pakistanaises, j'ai passé de bon moments avec une famille française. J'oublierai jamais ces beaux moments merci Ryads parc
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Rachid MATADOR10 months ago on Google4/5
(Translated by Google) Very spacious hotel, lack of hygiene, too much dust in the rooms. …
(Translated by Google) Very spacious hotel, lack of hygiene, too much dust in the rooms.
(Original)
Hôtel très spacieux, manque d'hygiène ,trop de poussière dans les chambres.
(Original)
Hôtel très spacieux, manque d'hygiène ,trop de poussière dans les chambres.
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rajaoui abdoua year ago on Google5/5
(Translated by Google) I thank all the staff of the Marrakech Ryads Parc hotel, as well as the cleanliness of the rooms, the diversity of the dishes and especially the entertainment. …
(Translated by Google) I thank all the staff of the Marrakech Ryads Parc hotel, as well as the cleanliness of the rooms, the diversity of the dishes and especially the entertainment.
(Original)
Je remercie toute le personnel de l'hôtel Marrakech Ryads Parc, aussi bien la propreté des chambres, la diversité des plats et surtout l'animation.
(Original)
Je remercie toute le personnel de l'hôtel Marrakech Ryads Parc, aussi bien la propreté des chambres, la diversité des plats et surtout l'animation.
Rooms5.0
Service5.0
Location5.0
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Sandra Ramosa year ago on Google5/5
(Translated by Google) The best Resort in Marrakech! It is recommended!
La meilleure station seaside Marrakech! Advise!
The best Resort in Marrakech! Recommended! …
La meilleure station seaside Marrakech! Advise!
The best Resort in Marrakech! Recommended! …
(Translated by Google) The best Resort in Marrakech! It is recommended!
La meilleure station seaside Marrakech! Advise!
The best Resort in Marrakech! Recommended!
⭐⭐⭐⭐⭐😁😉👍
(Original)
O melhor Resort em Marrakech! Recomenda-se!
La meilleure station balnéaire de Marrakech! Conseillé!
The best Resort in Marrakech! Recommended!
⭐⭐⭐⭐⭐😁😉👍
La meilleure station seaside Marrakech! Advise!
The best Resort in Marrakech! Recommended!
⭐⭐⭐⭐⭐😁😉👍
(Original)
O melhor Resort em Marrakech! Recomenda-se!
La meilleure station balnéaire de Marrakech! Conseillé!
The best Resort in Marrakech! Recommended!
⭐⭐⭐⭐⭐😁😉👍
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Ch Radde4 years ago on Google1/5
(Translated by Google) Dirty hotel. The dishes don't seem to be washed. Food leftovers for days on both sides.
towels torn. Bad beds. Shuttle to Marrakech is not free. …
towels torn. Bad beds. Shuttle to Marrakech is not free. …
(Translated by Google) Dirty hotel. The dishes don't seem to be washed. Food leftovers for days on both sides.
towels torn. Bad beds. Shuttle to Marrakech is not free.
No public transport, far from the city.
Rooms are not cleaned (maid has no key).
(Original)
Dreckiges Hotel. Das Geschirr wird anscheinend nicht gespült. Essensreste über Tage auf beiden Seiten.
Handtücher zerissen. Schlechte Betten. Shuttle nach Marrakesch ist nicht gratis.
Keine öffentliche Anbindung, weit entfernt von der Stadt.
Zimmer werden nicht gereinigt (Zimmermädchen hat keinen Schlüssel).
towels torn. Bad beds. Shuttle to Marrakech is not free.
No public transport, far from the city.
Rooms are not cleaned (maid has no key).
(Original)
Dreckiges Hotel. Das Geschirr wird anscheinend nicht gespült. Essensreste über Tage auf beiden Seiten.
Handtücher zerissen. Schlechte Betten. Shuttle nach Marrakesch ist nicht gratis.
Keine öffentliche Anbindung, weit entfernt von der Stadt.
Zimmer werden nicht gereinigt (Zimmermädchen hat keinen Schlüssel).
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علاء الدين زايدa year ago on Google5/5
(Translated by Google) Very good stays, the staff very welcoming and very friendly, the food varied and very good, the entertainment at the top, thank you, see you soon …
(Translated by Google) Very good stays, the staff very welcoming and very friendly, the food varied and very good, the entertainment at the top, thank you, see you soon
(Original)
Tres bon séjours, le personnel très accueillant et très aimable, la restauration bien variée et très bonnes ,l’animation au top , merci , à bientôt
(Original)
Tres bon séjours, le personnel très accueillant et très aimable, la restauration bien variée et très bonnes ,l’animation au top , merci , à bientôt
Trip typeVacation
Rooms5.0
Service4.0
Location5.0
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Mohamed Bouhsinea year ago on Google5/5
(Translated by Google) Everything was good, from the welcome to the rooms and the food without forgetting the best animation team, thank you Marrakech ryads and spa and see you next year inchallah. …
(Translated by Google) Everything was good, from the welcome to the rooms and the food without forgetting the best animation team, thank you Marrakech ryads and spa and see you next year inchallah.
(Original)
Tout était bon, de l'accueil jusqu'aux chambres et la bouffe sans oublier la meilleure équipe d'animation, merci Marrakech ryads et spa et à l'année prochaine inchaallah.
(Original)
Tout était bon, de l'accueil jusqu'aux chambres et la bouffe sans oublier la meilleure équipe d'animation, merci Marrakech ryads et spa et à l'année prochaine inchaallah.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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Noureddin Abardouz3 years ago on Google5/5
(Translated by Google) It was a very nice stay we felt very well ... the food both the service was top. The animation was very good. We will be back definitely. …
(Translated by Google) It was a very nice stay we felt very well ... the food both the service was top. The animation was very good. We will be back definitely.
(Original)
Es war ein sehr schöner Aufenthalt haben uns sehr wohl gefühlt...das essen sowohl der Service war Top. Die Animation war sehr gut. Wir kommen aufjedenfall wieder.
(Original)
Es war ein sehr schöner Aufenthalt haben uns sehr wohl gefühlt...das essen sowohl der Service war Top. Die Animation war sehr gut. Wir kommen aufjedenfall wieder.
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Mouniir Bounouaa year ago on Google4/5
(Translated by Google) Basically I appreciate the quality of the service compared to its price. I especially loved the service the food is very good. …
(Translated by Google) Basically I appreciate the quality of the service compared to its price. I especially loved the service the food is very good.
(Original)
En gros j'apprécie la qualité du service par rapport à son prix. J'ai surtout adoré le service la bouffe elle est très bonne.
(Original)
En gros j'apprécie la qualité du service par rapport à son prix. J'ai surtout adoré le service la bouffe elle est très bonne.
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samad Benkhalid3 years ago on Google5/5
(Translated by Google) excellent space for relaxation, leisure and fulfillment, which I recommend to all my close friends and colleagues; Clean and comfortable rooms, places of entertainment beyond expectations. And above all a …
(Translated by Google) excellent space for relaxation, leisure and fulfillment, which I recommend to all my close friends and colleagues; Clean and comfortable rooms, places of entertainment beyond expectations. And above all a
friendly welcoming staff available, starting with Mrs CHEBCHI (rajawi) FASKA and AHMED from the restaurant. Also Mr moutari of the management and Miss Oumaima of the administration.
without forgetting the animation team with a great MOMO, JIL NAWAL .....
(Original)
excellent espace de detente de loisir et d'epanouisement, que je recommande a tout mes proches amis et collegues; Chambres propres et comfortables, lieux de distraction au dela des attentes. Et surtout un
personnel gentil accueillant disponible, a commencer par Mrs CHEBCHI (rajawi) FASKA et AHMED du restaurant. Aussi Mr moutari de la direction et mlle Oumaima de l'administration.
sans oudlier l'equipe de l'animation avec un grand MOMO, JIL NAWAL .... .
friendly welcoming staff available, starting with Mrs CHEBCHI (rajawi) FASKA and AHMED from the restaurant. Also Mr moutari of the management and Miss Oumaima of the administration.
without forgetting the animation team with a great MOMO, JIL NAWAL .....
(Original)
excellent espace de detente de loisir et d'epanouisement, que je recommande a tout mes proches amis et collegues; Chambres propres et comfortables, lieux de distraction au dela des attentes. Et surtout un
personnel gentil accueillant disponible, a commencer par Mrs CHEBCHI (rajawi) FASKA et AHMED du restaurant. Aussi Mr moutari de la direction et mlle Oumaima de l'administration.
sans oudlier l'equipe de l'animation avec un grand MOMO, JIL NAWAL .... .
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Adbelbasset Laoutia year ago on Google5/5
(Translated by Google) An excellent hotel, ideal for a family trip, thank you to the entire animation team Moha, chinwi, lélé ...
A great experience to redo inchaallah …
A great experience to redo inchaallah …
(Translated by Google) An excellent hotel, ideal for a family trip, thank you to the entire animation team Moha, chinwi, lélé ...
A great experience to redo inchaallah
(Original)
Un excellent hôtel, idéal pour le voyage en famille, merci à toute l'équipe d'animation Moha, chinwi, lélé...
Une belle expérience à refaire inchaallah
A great experience to redo inchaallah
(Original)
Un excellent hôtel, idéal pour le voyage en famille, merci à toute l'équipe d'animation Moha, chinwi, lélé...
Une belle expérience à refaire inchaallah
Trip typeFamily
Rooms4.0
Service5.0
Location4.0
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temmar nouamane5 years ago on Google3/5
(Translated by Google) Pretty rooms. Beautiful design. Staff at minimum and too young. Shower quickly cold. Good animation. Buffet medium and poorly organized. …
(Translated by Google) Pretty rooms. Beautiful design. Staff at minimum and too young. Shower quickly cold. Good animation. Buffet medium and poorly organized.
(Original)
Jolie chambres. Conception magnifique. Personnel au minimum et trop jeune. Douche rapidement froide. Bonne animation. Buffet moyen et mal organisé.
(Original)
Jolie chambres. Conception magnifique. Personnel au minimum et trop jeune. Douche rapidement froide. Bonne animation. Buffet moyen et mal organisé.
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thierry solbes3 years ago on Google2/5
(Translated by Google) Hotel all understood my all paid
Three drinks of your choice if available
Free shuttle if there is, but if not taxi we have to worry first day everyone …
Three drinks of your choice if available
Free shuttle if there is, but if not taxi we have to worry first day everyone …
(Translated by Google) Hotel all understood my all paid
Three drinks of your choice if available
Free shuttle if there is, but if not taxi we have to worry first day everyone available friendly and all after the desert beyond falls well not far
Finally, the service people take good care of us and not the managers
so hotel not recommended that it becomes a mirage
(Original)
Hôtel tous compris mes tous a payé
Trois boissons au choix si disponible
Navette gratuite s’il la mais sinon taxi on se demerde premier jours tous le monde à dispos sympathique et tous après le désert delà tombe bien pas loing
Point positif enfin les personnes de service s’occupe bien de nous et pas les responsables
alors hôtel à déconseillé qu’il devienne un mirage
Three drinks of your choice if available
Free shuttle if there is, but if not taxi we have to worry first day everyone available friendly and all after the desert beyond falls well not far
Finally, the service people take good care of us and not the managers
so hotel not recommended that it becomes a mirage
(Original)
Hôtel tous compris mes tous a payé
Trois boissons au choix si disponible
Navette gratuite s’il la mais sinon taxi on se demerde premier jours tous le monde à dispos sympathique et tous après le désert delà tombe bien pas loing
Point positif enfin les personnes de service s’occupe bien de nous et pas les responsables
alors hôtel à déconseillé qu’il devienne un mirage
Trip typeFamily
Rooms2.0
Service1.0
Location1.0
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Agnes Dallard2 years ago on Google5/5
(Translated by Google) One week holiday in Marrakech hotel Ona, the management, the staff are very hospitable, friendly and attentive, with regard to their customers, concerned about the well being of the customers, as well as the …
(Translated by Google) One week holiday in Marrakech hotel Ona, the management, the staff are very hospitable, friendly and attentive, with regard to their customers, concerned about the well being of the customers, as well as the restaurant we have very very well eaten meals varied, very good tagines and couscous, excellent desserts, the great animation team of great kindness, Fadoua very professional and very nice, we can not wait to come back
(Original)
Une semaine de vacances à Marrakech hôtel Ona, la Direction, le personnel sont très accueillants, chaleureux et bien veillant, à l'égard de leurs clients, soucieux du bien être de la clientèle, ainsi que le restaurant nous avons très très bien mangés repas variés, de très très bonnes tagines et couscous, d'excellents desserts, l'équipe d'animation formidable d'une très grande gentillesse, Fadoua très professionnelle et très sympa, nous avons hâte de revenir
(Original)
Une semaine de vacances à Marrakech hôtel Ona, la Direction, le personnel sont très accueillants, chaleureux et bien veillant, à l'égard de leurs clients, soucieux du bien être de la clientèle, ainsi que le restaurant nous avons très très bien mangés repas variés, de très très bonnes tagines et couscous, d'excellents desserts, l'équipe d'animation formidable d'une très grande gentillesse, Fadoua très professionnelle et très sympa, nous avons hâte de revenir
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location4.0
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nathalie neukermans2 years ago on Google1/5
(Translated by Google) Hello
Please note, following a reservation for the Easter holidays and covid 19
blue card debited just at the time of confinement and no further news …
Please note, following a reservation for the Easter holidays and covid 19
blue card debited just at the time of confinement and no further news …
(Translated by Google) Hello
Please note, following a reservation for the Easter holidays and covid 19
blue card debited just at the time of confinement and no further news
no response to emails despite their readings !!!!! I hope to get a refund because it is in no way our fault so I want to get my 900 euros back !!!!!
(Original)
bonjour
Attention, suite à une réservation pour les vacances de pâques et le covid 19
carte bleu débité juste au moment du confinement et plus aucune nouvelle
aucune réponse aux mails malgré leurs lectures!!!!! j'espère obtenir un remboursement car cela n ai en aucun cas de notre faute donc je veux récupérer mes 900 euros!!!!!
Please note, following a reservation for the Easter holidays and covid 19
blue card debited just at the time of confinement and no further news
no response to emails despite their readings !!!!! I hope to get a refund because it is in no way our fault so I want to get my 900 euros back !!!!!
(Original)
bonjour
Attention, suite à une réservation pour les vacances de pâques et le covid 19
carte bleu débité juste au moment du confinement et plus aucune nouvelle
aucune réponse aux mails malgré leurs lectures!!!!! j'espère obtenir un remboursement car cela n ai en aucun cas de notre faute donc je veux récupérer mes 900 euros!!!!!
Rooms1.0
Service1.0
Location1.0
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Leonie Toussan3 years ago on Google1/5
(Translated by Google) Hotel beautiful but the organization is a goodbye for the excursions, room not cleaned in the day, announced heated swimming pool but on arrival the water is at 14 ° C, in the price of the excursions only the …
(Translated by Google) Hotel beautiful but the organization is a goodbye for the excursions, room not cleaned in the day, announced heated swimming pool but on arrival the water is at 14 ° C, in the price of the excursions only the transport until the excursions is included, noisy night in the riads and I still go full of big defects in just 2 days on 1 week of stay .... it is shamefully frank !! I do not recommend
(Original)
Hotel magnifique mais l'organisation est a revoir pour les excursions, chambre pas nettoyée dans la journée, piscine annoncée chauffée mais à larrivée l'eau est à 14°c,dans le prix des excursions seulement le transport jusqu'au excursions est compris , tapages nocturnes dans les riads et je passe encore pleins de gros défauts en seulement 2 jours sur 1 semaine de séjour .... c'est honteux franchement !!je déconseille
(Original)
Hotel magnifique mais l'organisation est a revoir pour les excursions, chambre pas nettoyée dans la journée, piscine annoncée chauffée mais à larrivée l'eau est à 14°c,dans le prix des excursions seulement le transport jusqu'au excursions est compris , tapages nocturnes dans les riads et je passe encore pleins de gros défauts en seulement 2 jours sur 1 semaine de séjour .... c'est honteux franchement !!je déconseille
Trip typeVacation · Family
Rooms3.0
Service2.0
Location1.0
Response from the owner3 years ago
Dear Leonie, apologies for any inconvenience caused. We will pass your feedback to Management to understand what happened and how can we prevent it again for the near future. Thank you
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Wolfgang Richter5 years ago on Google3/5
(Translated by Google) Large resort complex, about 10km north of Marrakech. Pool good, outdoor. Service satisfactory. Offer in the restaurant Moroccan rustic, simple. Little variety. 0.25 beer- €3.50. …
(Translated by Google) Large resort complex, about 10km north of Marrakech. Pool good, outdoor. Service satisfactory. Offer in the restaurant Moroccan rustic, simple. Little variety. 0.25 beer- €3.50.
(Original)
Große Ressort Anlage, ca.10km nördlich von Marrakesch. Pool gut,outdoor.Service befriedigend . Angebot im Restaurant marrokanisch rustikal,einfach. Wenig Abwechslung. 0,25 Bier- 3,50 €.
(Original)
Große Ressort Anlage, ca.10km nördlich von Marrakesch. Pool gut,outdoor.Service befriedigend . Angebot im Restaurant marrokanisch rustikal,einfach. Wenig Abwechslung. 0,25 Bier- 3,50 €.
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A. KAROUITE4 years ago on Google1/5
(Translated by Google) A place to avoid. I have been 4 times. The place is beautiful but the staff is bad. Service null. Long waitings at the reception. No restaurant. Basic food with very small qtés. A so-called restaurant chef is rude. …
(Translated by Google) A place to avoid. I have been 4 times. The place is beautiful but the staff is bad. Service null. Long waitings at the reception. No restaurant. Basic food with very small qtés. A so-called restaurant chef is rude. Neither hello nor ... even asking him things makes funny faces and .. as if guests are staying free.
In short .. beautiful place without service.
(Original)
Un lieu à éviter. J y ai été 4 fois. L'endroit est magnifiqud mais le personnel est nul. Service nul. Longues Attentes à la reception. Restaurant nul. Nourriture basiqe avec tres petites qtés. Un soit disant chef du restaurant est impoli. Ni bonjour ni... meme en lui demandant des choses il fait des grimaces et.. comme si les clients sont logés gratuitement.
Bref.. endroit magnifique sans service.
In short .. beautiful place without service.
(Original)
Un lieu à éviter. J y ai été 4 fois. L'endroit est magnifiqud mais le personnel est nul. Service nul. Longues Attentes à la reception. Restaurant nul. Nourriture basiqe avec tres petites qtés. Un soit disant chef du restaurant est impoli. Ni bonjour ni... meme en lui demandant des choses il fait des grimaces et.. comme si les clients sont logés gratuitement.
Bref.. endroit magnifique sans service.
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afaf rais4 years ago on Google1/5
(Translated by Google) Horrible hotel it does not deserve a shabby star to really run away. Better stay at home instead of coming to this hotel there is no all inclusive not at all you do not even have the right to have a bottle of water …
(Translated by Google) Horrible hotel it does not deserve a shabby star to really run away. Better stay at home instead of coming to this hotel there is no all inclusive not at all you do not even have the right to have a bottle of water and the buffet there is only deguelasse things a buffet makes you want to vomit I regret my holidays ds this hotel really not recommended
(Original)
Hotel horrible il mérite pas d’étoile minable a fuir vraiment . Vaut mieux rester chez soi au lieu de venir dans cet hôtel il n’est ya pas d’all inclusif pas du tout tu n’as même pas le droit d’avoir une bouteille d’eau et le buffet il ya que des choses deguelasse un buffet donne envie de vomir je regrette mes vacances ds cet hôtel vraiment déconseillé
(Original)
Hotel horrible il mérite pas d’étoile minable a fuir vraiment . Vaut mieux rester chez soi au lieu de venir dans cet hôtel il n’est ya pas d’all inclusif pas du tout tu n’as même pas le droit d’avoir une bouteille d’eau et le buffet il ya que des choses deguelasse un buffet donne envie de vomir je regrette mes vacances ds cet hôtel vraiment déconseillé
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Jam ELH3 months ago on Google5/5
(Translated by Google) Nice experience
completely satisfied …
completely satisfied …
(Translated by Google) Nice experience
completely satisfied
(Original)
Belle expérience
Tout à fait satisfaite
completely satisfied
(Original)
Belle expérience
Tout à fait satisfaite
Trip typeVacation · Family
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OSCAR MORON3 years ago on Google5/5
(Translated by Google) Thank you very much for your magnificent attention ... Germán, the very professional and supportive director with his employees ... There are details to be polished ... But the good treatment ... The magnificent …
(Translated by Google) Thank you very much for your magnificent attention ... Germán, the very professional and supportive director with his employees ... There are details to be polished ... But the good treatment ... The magnificent facilities and above all the kindness and good treatment more than supplement the improvable lacks ....
(Original)
Mil gracias por su magnífica atención... Germán el director muy profesional y solidario con sus empleados... Hay detalles que pulir... Pero el buen trato.. Las magníficas instalaciones y sobre todo la amabilidad y buen trato suplen con creces las mejorables carencias....
(Original)
Mil gracias por su magnífica atención... Germán el director muy profesional y solidario con sus empleados... Hay detalles que pulir... Pero el buen trato.. Las magníficas instalaciones y sobre todo la amabilidad y buen trato suplen con creces las mejorables carencias....
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fatima ezzahra GUESSOUS5 months ago on Google1/5
(Translated by Google) Null very disappointed I do not recommend
(Original) …
(Original) …
(Translated by Google) Null very disappointed I do not recommend
(Original)
Null tres deçu je ne recommande surtout pas
(Original)
Null tres deçu je ne recommande surtout pas
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Carmen Gongora3 years ago on Google1/5
(Translated by Google) Depressing to say something a four star hotel that leaves much to be desired
The facilities lack cleanliness although the hotel is beautiful the service at …
The facilities lack cleanliness although the hotel is beautiful the service at …
(Translated by Google) Depressing to say something a four star hotel that leaves much to be desired
The facilities lack cleanliness although the hotel is beautiful the service at the pool is terrible without glasses and the few are rinsed under the tap and lack of drinks the food is not bad but it is not international cuisine it has been taken by a Catalan company and tries improve it but they still have a lot of work to do, the shows are very good and the entertainment is great, there are also many very attentive workers
(Original)
Deprimente por decir algo un hotel de cuatro estrellas que deja mucho que desear
Las instalaciones les falta limpieza aunque el hotel es bonito el servicio el del la piscina es malísimo sin vasos y los pocos los enjuagan bajo el grifo y falta de bebidas la comida no es mala pero no es cocina internacional lo a cojido una empresa catalana e intenta mejorarlo pero les queda mucho trabajo los espestaculos son muy buenos y la animación buenisimos también hay muchos trabajadores muy atentos
The facilities lack cleanliness although the hotel is beautiful the service at the pool is terrible without glasses and the few are rinsed under the tap and lack of drinks the food is not bad but it is not international cuisine it has been taken by a Catalan company and tries improve it but they still have a lot of work to do, the shows are very good and the entertainment is great, there are also many very attentive workers
(Original)
Deprimente por decir algo un hotel de cuatro estrellas que deja mucho que desear
Las instalaciones les falta limpieza aunque el hotel es bonito el servicio el del la piscina es malísimo sin vasos y los pocos los enjuagan bajo el grifo y falta de bebidas la comida no es mala pero no es cocina internacional lo a cojido una empresa catalana e intenta mejorarlo pero les queda mucho trabajo los espestaculos son muy buenos y la animación buenisimos también hay muchos trabajadores muy atentos
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Laty fa3 years ago on Google4/5
(Translated by Google) I could have given a 5/5 to this hotel .. but the hotel that has just reopened under the management of the Spanish group ONA still has improvements to make the functional part of the rooms .. riad acacias room that I …
(Translated by Google) I could have given a 5/5 to this hotel .. but the hotel that has just reopened under the management of the Spanish group ONA still has improvements to make the functional part of the rooms .. riad acacias room that I Had the TV not working ... hot water from 14h .... the room phone not connected neither to the reception nor to the other rooms .... the air conditioning did not work due to lack of gas .. in spite of these little hassles, I enjoyed the Hotel with varied meals and especially for the nice and helpful staff as well the manager who puts the hand in the dough, of the managers that all the simple employee
(Original)
J' aurais pu donner un 5/5 a cet hôtel ..mais l hôtel qui vient de reouvrir sous la gérance du groupe espagnol ona a encore des améliorations à faire sur la partie fonctionnel des chambres..au riad des acacias la chambre que j' ai eu la TV ne marchait pas...l eau chaude a partir de 14h....le téléphone de la chambre non connecté ni à la réception ni aux autres chambres....la climatisation ne marchait pas par manque de gaz .. malgré ces petits tracas, j' ai apprécié l Hôtel avec des repas variés et surtout pour le personnel gentil et serviable aussi bien du gérant qui met la main a la pâte, des responsables que le tout simple employé
(Original)
J' aurais pu donner un 5/5 a cet hôtel ..mais l hôtel qui vient de reouvrir sous la gérance du groupe espagnol ona a encore des améliorations à faire sur la partie fonctionnel des chambres..au riad des acacias la chambre que j' ai eu la TV ne marchait pas...l eau chaude a partir de 14h....le téléphone de la chambre non connecté ni à la réception ni aux autres chambres....la climatisation ne marchait pas par manque de gaz .. malgré ces petits tracas, j' ai apprécié l Hôtel avec des repas variés et surtout pour le personnel gentil et serviable aussi bien du gérant qui met la main a la pâte, des responsables que le tout simple employé
Trip typeFriends
Rooms4.0
Service4.0
Location3.0
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Chaymae Qeqlin3 years ago on Google1/5
(Translated by Google) First of all, we must not deny that the setting is good, vast with a lot of green space, a large swimming pool, all that is good, but the staff is not professional at all, especially those in the restaurant, which …
(Translated by Google) First of all, we must not deny that the setting is good, vast with a lot of green space, a large swimming pool, all that is good, but the staff is not professional at all, especially those in the restaurant, which makes the stay bitter... not talking about the rooms which are small even the suites are 33m without central air conditioning with 40-45 degrees imagine!<br/>If you want to use the pool towels you have to pay a quotient.<br/>The towels in the room without very small no bathrobes ....<br/>The worst ... no room service ....<br/>Responsible for the insolent restaurant you look like a minor in front of him<br/>Not to be redone ever again
(Original)
D'abord il faut pas nier que le cadre est bon, vaste avec bcp d'espace vert une grande piscine tout ca est bien mais le personnel n'est pas professionnel du tout surtout ceux du restaurant ce qui rond le sejour amer...n'on parlant pas des chambre qui sont petites même les suites sont a 33m sans climatisation centrale avec 40-45 degré imaginez !<br/>Si vous voulez utilisé les serviettes de la piscine vous devez payez une quotient.<br/>Les serviettes de la chambres sans très petites pas de peignoirs de bain ....<br/>Le pire...pas de room service....<br/>Responsable du restaut insolant tu as l'aire d'être mineur devant lui<br/>A ne pas refaire jamais de la vie
(Original)
D'abord il faut pas nier que le cadre est bon, vaste avec bcp d'espace vert une grande piscine tout ca est bien mais le personnel n'est pas professionnel du tout surtout ceux du restaurant ce qui rond le sejour amer...n'on parlant pas des chambre qui sont petites même les suites sont a 33m sans climatisation centrale avec 40-45 degré imaginez !<br/>Si vous voulez utilisé les serviettes de la piscine vous devez payez une quotient.<br/>Les serviettes de la chambres sans très petites pas de peignoirs de bain ....<br/>Le pire...pas de room service....<br/>Responsable du restaut insolant tu as l'aire d'être mineur devant lui<br/>A ne pas refaire jamais de la vie
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
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rhizlane marhfour3 years ago on Google5/5
(Translated by Google) We spent my family and I had an unforgettable service with impeccable service on the side maintenance of the rooms the food and the staff and the animators especially mr momo and all his team their availability and …
(Translated by Google) We spent my family and I had an unforgettable service with impeccable service on the side maintenance of the rooms the food and the staff and the animators especially mr momo and all his team their availability and kindness to redo inchalah
(Original)
On a passé ma famille et moi un séjour inoubliable service impeccable que ce soit sur le côté entretien des chambres la nourriture sans oublier le personnel et les animateurs surtout mr MOMO et toute son équipe leur disponibilité et leur gentillesse à refaire inchalah
(Original)
On a passé ma famille et moi un séjour inoubliable service impeccable que ce soit sur le côté entretien des chambres la nourriture sans oublier le personnel et les animateurs surtout mr MOMO et toute son équipe leur disponibilité et leur gentillesse à refaire inchalah
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Akram Derdabia year ago on Google5/5
(Translated by Google) The entertainment group was wonderful especially Chinwi Lélé and Momo fedoua you were wonderful 😘🤗 …
(Translated by Google) The entertainment group was wonderful especially Chinwi Lélé and Momo fedoua you were wonderful 😘🤗
(Original)
Le groupe d'animation était magnifique surtout Chinwi Lélé et Momo fedoua vous étiez formidable 😘🤗
(Original)
Le groupe d'animation était magnifique surtout Chinwi Lélé et Momo fedoua vous étiez formidable 😘🤗
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Oum Malak3 years ago on Google5/5
(Translated by Google) We had a pleasant stay, good entertainment, very friendly staff, welcome and very kind.
We wish to spend another stay in the same place incha allah …
We wish to spend another stay in the same place incha allah …
(Translated by Google) We had a pleasant stay, good entertainment, very friendly staff, welcome and very kind.
We wish to spend another stay in the same place incha allah
(Original)
On a passé un agréable séjour, bonne animation, personnel très sympathique, accueillons et très aimable.
Nous souhaitons passer un autre séjour dans se même lieu incha allah
We wish to spend another stay in the same place incha allah
(Original)
On a passé un agréable séjour, bonne animation, personnel très sympathique, accueillons et très aimable.
Nous souhaitons passer un autre séjour dans se même lieu incha allah
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Sbai Ayoub7 years ago on Google3/5
(Translated by Google) Correct price quality ratio
Most: breakfast, hall, swimming pool.
The least: the family room was quite degraded, there was the bare minimum, …
Most: breakfast, hall, swimming pool.
The least: the family room was quite degraded, there was the bare minimum, …
(Translated by Google) Correct price quality ratio
Most: breakfast, hall, swimming pool.
The least: the family room was quite degraded, there was the bare minimum, average cleanliness
(Original)
Rapport qualité prix correct
Les plus : le petit dejeuner, le hall, la piscine.
Les moins : la chambre familiale était assez degradé, il y avait le strict minimum, propreté moyenne
Most: breakfast, hall, swimming pool.
The least: the family room was quite degraded, there was the bare minimum, average cleanliness
(Original)
Rapport qualité prix correct
Les plus : le petit dejeuner, le hall, la piscine.
Les moins : la chambre familiale était assez degradé, il y avait le strict minimum, propreté moyenne
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SANDRINE PERRET2 years ago on Google4/5
(Translated by Google) Very nice site! Comfort warm welcome the buffet is very good with a mainly local gastronomy. On the other hand, quite far from Marrakech. …
(Translated by Google) Very nice site! Comfort warm welcome the buffet is very good with a mainly local gastronomy. On the other hand, quite far from Marrakech.
(Original)
Très beau site! Confort accueil chaleureux le buffet est très bon avec une gastronomie principalement locale..par contre assez éloigné de Marrakech..
(Original)
Très beau site! Confort accueil chaleureux le buffet est très bon avec une gastronomie principalement locale..par contre assez éloigné de Marrakech..
Response from the owner2 years ago
(Translated by Google) Dear Sandrine, thank you very much for the commentary! We are very friendly that you like the stay in our hotel. We are waiting for you next time. Greetings
(Original)
Chère Sandrine, merci beaucoup pour le commentarie! On est très sympa de que vous avez aimez le séjour dans notre hôtel. On vous attend une prochaine fois. Salutations
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estibaliz3 years ago on Google5/5
(Translated by Google) Blessed glory for both rest and leisure. Continuous activities and shows. Superb staff, clearly the key to all service. It is the second time I come and does not disappoint, I would return without thinking. …
(Translated by Google) Blessed glory for both rest and leisure. Continuous activities and shows. Superb staff, clearly the key to all service. It is the second time I come and does not disappoint, I would return without thinking.
(Original)
Gloria bendita tanto para el descanso como para el ocio. Continuas actividades y espectaculos. Magnífico el personal, claramente la clave de todo servicio. Es la segunda vez que vengo y no defrauda, volvería sin pensarlo.
(Original)
Gloria bendita tanto para el descanso como para el ocio. Continuas actividades y espectaculos. Magnífico el personal, claramente la clave de todo servicio. Es la segunda vez que vengo y no defrauda, volvería sin pensarlo.
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Jorge Iruretagoiena3 years ago on Google5/5
(Translated by Google) Very good staff, very friendly and attentive. 100% recommended. The staff from the manager to the cleaning people of 10. Very friendly atmosphere and very good cuisine. To come back. …
(Translated by Google) Very good staff, very friendly and attentive. 100% recommended. The staff from the manager to the cleaning people of 10. Very friendly atmosphere and very good cuisine. To come back.
(Original)
Muy buen personal, muy amable y atento. Recomendable 100%. El personal desde el director hasta la gente de limpieza de 10. Ambiente muy cordial y muy buena cocina. Para volver.
(Original)
Muy buen personal, muy amable y atento. Recomendable 100%. El personal desde el director hasta la gente de limpieza de 10. Ambiente muy cordial y muy buena cocina. Para volver.
Response from the owner3 years ago
(Translated by Google) Thank you very much for your review, we are pleased to know that your stay at Ona Marrakech Ryads & Spa was a success
(Original)
Muchísimas gracias por su reseña, nos complace saber que su estadía en Ona Marrakech Ryads & Spa fue todo un éxito
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amine lamzaoueka year ago on Google5/5
(Translated by Google) Excellent stay I highly recommend it.
Everything was great including the staff ... …
Everything was great including the staff ... …
(Translated by Google) Excellent stay I highly recommend it.
Everything was great including the staff ...
(Original)
Excellent séjour je vous le recommande vivement.
Tout était super, y compris le personnel...
Everything was great including the staff ...
(Original)
Excellent séjour je vous le recommande vivement.
Tout était super, y compris le personnel...
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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linda yayaa month ago on Google2/5
(Translated by Google) Nothing more
(Original)
Sans plus
(Original)
Sans plus
Trip typeVacation · Friends
Rooms5.0
Service4.0
Location2.0
Anas Benjellouna year ago on Google4/5
(Translated by Google) We spent 3 days of joy, excellent entertainment and food, we salute the gentleman who makes the really delicious pizzas. …
(Translated by Google) We spent 3 days of joy, excellent entertainment and food, we salute the gentleman who makes the really delicious pizzas.
(Original)
Nous avons passé 3jours de joies animations et nourriture excellentes nous saluons beaucoup le monsieur qui fait les pizzas vraiment délices
(Original)
Nous avons passé 3jours de joies animations et nourriture excellentes nous saluons beaucoup le monsieur qui fait les pizzas vraiment délices
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Valérie De KEYSER2 years ago on Google4/5
(Translated by Google) Very pleasant hotel, very good restaurant, the ryads are great in a huge garden, attentive staff, we had a very good stay. I recommend. …
(Translated by Google) Very pleasant hotel, very good restaurant, the ryads are great in a huge garden, attentive staff, we had a very good stay. I recommend.
(Original)
Hôtel très agréable, très bon restaurant les ryads sont super dans un immense jardin, personnel à l'ecoute nous avons passé un trés bon sejour. Je recommande.
(Original)
Hôtel très agréable, très bon restaurant les ryads sont super dans un immense jardin, personnel à l'ecoute nous avons passé un trés bon sejour. Je recommande.
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Stéphane thomas2 years ago on Google5/5
(Translated by Google) Very pleasant Hotel, friendly, helpful, efficient, cordial staff.
Heated swimming pool, very good buffet, good cuisine, local and European. …
Heated swimming pool, very good buffet, good cuisine, local and European. …
(Translated by Google) Very pleasant Hotel, friendly, helpful, efficient, cordial staff.
Heated swimming pool, very good buffet, good cuisine, local and European.
(Original)
Très agréable Hotel, personnel sympathique, serviable, efficace, cordiale.
Piscine chauffée, buffet très bon, bonne cuisine, local et européen .
Heated swimming pool, very good buffet, good cuisine, local and European.
(Original)
Très agréable Hotel, personnel sympathique, serviable, efficace, cordiale.
Piscine chauffée, buffet très bon, bonne cuisine, local et européen .
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Abdelali Amini3 years ago on Google5/5
(Translated by Google) It is a peaceful and family friendly place.It's been years that we frequent this property and we have never been disappointed .the staff is really friendly and it does its best to satisfy all the guests.I recommend it …
(Translated by Google) It is a peaceful and family friendly place.It's been years that we frequent this property and we have never been disappointed .the staff is really friendly and it does its best to satisfy all the guests.I recommend it to any the world and especially families
(Original)
C'est un endroit paisible et surtout familial .ça fait des années que nous fréquentons cet établissement et nous n'avons jamais été déçu .le personnel est vraiment aimable et il fait tout son possible pour satisfaire tous les clients.je le conseille à tout le monde et surtout les familles
(Original)
C'est un endroit paisible et surtout familial .ça fait des années que nous fréquentons cet établissement et nous n'avons jamais été déçu .le personnel est vraiment aimable et il fait tout son possible pour satisfaire tous les clients.je le conseille à tout le monde et surtout les familles
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LAURENCE O2 years ago on Google1/5
(Translated by Google) no response to emails before stay in the current context despite x reminders on several email addresses and social networks. The seriousness of the hotel leaves something to be desired. …
(Translated by Google) no response to emails before stay in the current context despite x reminders on several email addresses and social networks. The seriousness of the hotel leaves something to be desired.
(Original)
pas de réponse aux mails avant séjour dans le contexte actuel malgré x relances sur plusieurs adresses mails et réseaux sociaux. Le sérieux de l'hôtel laisse à désirer.
(Original)
pas de réponse aux mails avant séjour dans le contexte actuel malgré x relances sur plusieurs adresses mails et réseaux sociaux. Le sérieux de l'hôtel laisse à désirer.
Trip typeVacation
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Zizo Simsima year ago on Google5/5
(Translated by Google) Very nice stay at Ryads Parc, clean calm excellent service especially the friendly and smiling yasmine bravo …
(Translated by Google) Very nice stay at Ryads Parc, clean calm excellent service especially the friendly and smiling yasmine bravo
(Original)
Très beau séjour à Ryads Parc, propre calme excellent service surtout l aimable et la souriante yasmine bravo
(Original)
Très beau séjour à Ryads Parc, propre calme excellent service surtout l aimable et la souriante yasmine bravo
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Fatima Ait Abdeslam11 months ago on Google4/5
(Translated by Google) Spacious and pleasant space with good catering and very attentive staff. My thanks for Amal fadouwa and Asmae …
(Translated by Google) Spacious and pleasant space with good catering and very attentive staff. My thanks for Amal fadouwa and Asmae
(Original)
Espace spacieux et agréable avec bonne restauration et staff très attentionné. Mes remerciements pour Amal fadouwa et Asmae
(Original)
Espace spacieux et agréable avec bonne restauration et staff très attentionné. Mes remerciements pour Amal fadouwa et Asmae
Trip typeBusiness
Rooms3.0
Service4.0
Location3.0
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Claire BEORD11 months ago on Google5/5
(Translated by Google) Warm welcome, the food is excellent. You can go there with your eyes closed. …
(Translated by Google) Warm welcome, the food is excellent. You can go there with your eyes closed.
(Original)
Accueil chaleureux , la cuisine est excellente . Vous pouvez vous y aller les yeux fermés .
(Original)
Accueil chaleureux , la cuisine est excellente . Vous pouvez vous y aller les yeux fermés .
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Angel Ami5 years ago on Google5/5
(Translated by Google) Frankly I love this hotel I've been there since small despite some flaws in the meals it is excellent especially for the fenants who do not like to go out of the hotel because with all the activities you will not get …
(Translated by Google) Frankly I love this hotel I've been there since small despite some flaws in the meals it is excellent especially for the fenants who do not like to go out of the hotel because with all the activities you will not get tired another point has improve: the shows because there are shows that repeat from year to year otherwise I love and for me Marrakesh = without discussion RYAD PARK
(Original)
Franchement j'adore cette hôtel j'y viens depuis petite malgré quelques défauts dans les repas il est excellent surtout pour les fénéants qui n'aiment pas sortir de l'hôtel car avec toute les activités tu ne va pas te lasser un autre point a améliorer : les spectacles car il y a des spectacles qui se repettent d'année en année sinon j'adore et pour moi Marrakesh = sans discussion RYAD PARK
(Original)
Franchement j'adore cette hôtel j'y viens depuis petite malgré quelques défauts dans les repas il est excellent surtout pour les fénéants qui n'aiment pas sortir de l'hôtel car avec toute les activités tu ne va pas te lasser un autre point a améliorer : les spectacles car il y a des spectacles qui se repettent d'année en année sinon j'adore et pour moi Marrakesh = sans discussion RYAD PARK
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El Maoudah Barisse3 years ago on Google4/5
(Translated by Google) I am very surprised at the other comments.
I went there in 2013, it was really great, the only problem was the fact that it was far from the center and at the time you had to take a shuttle not 4 stars …
I went there in 2013, it was really great, the only problem was the fact that it was far from the center and at the time you had to take a shuttle not 4 stars …
(Translated by Google) I am very surprised at the other comments.
I went there in 2013, it was really great, the only problem was the fact that it was far from the center and at the time you had to take a shuttle not 4 stars at all. It could be changed
(Original)
Je suis tres surpris des autres commentaires.
J'y suis allé en 2013, c'etait vraiment top, le seul hic c'etait le fait que ce soit loin du centre et a l'epoque il fallait prendre une navette pas 4 etoiles du tout. Ca a peut etre chang
I went there in 2013, it was really great, the only problem was the fact that it was far from the center and at the time you had to take a shuttle not 4 stars at all. It could be changed
(Original)
Je suis tres surpris des autres commentaires.
J'y suis allé en 2013, c'etait vraiment top, le seul hic c'etait le fait que ce soit loin du centre et a l'epoque il fallait prendre une navette pas 4 etoiles du tout. Ca a peut etre chang
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Meriem Houssainia year ago on Google5/5
(Translated by Google) Really top notch nothing to say, top staff especially if said.
Clean, spacious, in short 0 faults …
Clean, spacious, in short 0 faults …
(Translated by Google) Really top notch nothing to say, top staff especially if said.
Clean, spacious, in short 0 faults
(Original)
Vraiment topissime rien à dire, personnel au top surtout si said.
Clean, spacieux, bref 0 défaut
Clean, spacious, in short 0 faults
(Original)
Vraiment topissime rien à dire, personnel au top surtout si said.
Clean, spacieux, bref 0 défaut
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koukouss saraa year ago on Google5/5
(Translated by Google) I had a very nice stay, topppp staff, favorite Amal at the reception ❤️
Thank you …
Thank you …
(Translated by Google) I had a very nice stay, topppp staff, favorite Amal at the reception ❤️
Thank you
(Original)
J’ai passée un très beau séjour , personnel topppp , coup de cœur Amal à la réception ❤️
Mercii
Thank you
(Original)
J’ai passée un très beau séjour , personnel topppp , coup de cœur Amal à la réception ❤️
Mercii
Trip typeVacation
Rooms4.0
Service5.0
Location4.0
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Hugo MORICEAU9 years ago on Google5/5
(Translated by Google) It is cool and classy... Clean... as indicated on the site but far from Marrakech, you have to take a taxi, there is no bus, and it's expensive even if there are hotel shuttles but the last one comes in at 10 p.m. …
(Translated by Google) It is cool and classy... Clean... as indicated on the site but far from Marrakech, you have to take a taxi, there is no bus, and it's expensive even if there are hotel shuttles but the last one comes in at 10 p.m.
(Original)
Il est cool et classe ... Propre ... comme indiqué sur le site mais loin de marrakech , obliger un taxi , il n y a pas de bus , et ça fait cher meme si il y a des navettes de l hôtel mais la dernière rentre à 22h
(Original)
Il est cool et classe ... Propre ... comme indiqué sur le site mais loin de marrakech , obliger un taxi , il n y a pas de bus , et ça fait cher meme si il y a des navettes de l hôtel mais la dernière rentre à 22h
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Rita Martins3 years ago on Google5/5
(Translated by Google) Good service, spacious and comfortable rooms. The staff are very attentive and friendly, great for a family vacation! …
(Translated by Google) Good service, spacious and comfortable rooms. The staff are very attentive and friendly, great for a family vacation!
(Original)
Bom atendimento, quartos espaçosos e confortáveis. Os funcionários são muito atenciosos e amigáveis, ótimo para férias em família!
(Original)
Bom atendimento, quartos espaçosos e confortáveis. Os funcionários são muito atenciosos e amigáveis, ótimo para férias em família!
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
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Mr800vfr2 years ago on Google5/5
(Translated by Google) Superb hotel complex with friendly and welcoming staff. Count 30min to reach by free bus or with a taxi paying the Medina. …
(Translated by Google) Superb hotel complex with friendly and welcoming staff. Count 30min to reach by free bus or with a taxi paying the Medina.
(Original)
Superbe complexe hôtelier avec un personnel accueillant et aimable. Comptez 30min pour rejoindre en bus gratuit ou avec un taxi payant la Médina.
(Original)
Superbe complexe hôtelier avec un personnel accueillant et aimable. Comptez 30min pour rejoindre en bus gratuit ou avec un taxi payant la Médina.
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Hakim Schahrakanea year ago on Google1/5
(Translated by Google) The worst experience I have ever had with a hotel. I advise against …
(Translated by Google) The worst experience I have ever had with a hotel. I advise against
(Original)
La pire expérience que j'ai jamais eu avec un hôtel. Je déconseille
(Original)
La pire expérience que j'ai jamais eu avec un hôtel. Je déconseille
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Badr.aarab Aaraba year ago on Google5/5
(Translated by Google) Nice place to stay with family. And enjoy the sun and the kindness of the staff: moha chnwi and the others …
(Translated by Google) Nice place to stay with family. And enjoy the sun and the kindness of the staff: moha chnwi and the others
(Original)
Lieu sympa pour séjourner en famille. Et profiter du soleil et de la gentillesse du personnel : moha chnwi et les autres
(Original)
Lieu sympa pour séjourner en famille. Et profiter du soleil et de la gentillesse du personnel : moha chnwi et les autres
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Souade Chetafi7 years ago on Google2/5
(Translated by Google) I have been back since yesterday, I am very disappointed with the organization, animation etc ... the mattresses are very thick with high wooden bases, having hip problems I had to put the mattress on the ground. I …
(Translated by Google) I have been back since yesterday, I am very disappointed with the organization, animation etc ... the mattresses are very thick with high wooden bases, having hip problems I had to put the mattress on the ground. I stayed in the same Ryad with friends last year, it was much better.
(Original)
Je suis de retour depuis hier,je suis très déçue de l'organisation,animation etc....les matelas sont très épais avec des sommiers en bois hauts,ayant des problèmes de hanche j' étais obligée de mettre le matelas parterre.J'ai fait avec des amis un séjour dans ce même Ryad l'an dernier,s'était beaucoup mieux.
(Original)
Je suis de retour depuis hier,je suis très déçue de l'organisation,animation etc....les matelas sont très épais avec des sommiers en bois hauts,ayant des problèmes de hanche j' étais obligée de mettre le matelas parterre.J'ai fait avec des amis un séjour dans ce même Ryad l'an dernier,s'était beaucoup mieux.
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Tarik Nejmia year ago on Google4/5
(Translated by Google) I had a great week thank you to the whole team a big thank you to Mr said available 7/7 at all times
The best of wishes for the future …
The best of wishes for the future …
(Translated by Google) I had a great week thank you to the whole team a big thank you to Mr said available 7/7 at all times
The best of wishes for the future
(Original)
J ai passé une semaine top merci à toute l’équipe un grand merci à Mr said disponible 7/7 à tous moment
Je vous souhaite une bonne continuation
The best of wishes for the future
(Original)
J ai passé une semaine top merci à toute l’équipe un grand merci à Mr said disponible 7/7 à tous moment
Je vous souhaite une bonne continuation
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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Saad Lebbar5 years ago on Google3/5
(Translated by Google) Room ok you just have to change the bulbs and the ac which works. not good food: For a four star we. can do better bc …
(Translated by Google) Room ok you just have to change the bulbs and the ac which works. not good food: For a four star we. can do better bc
(Original)
Chambre ok il faut juste changer les ampoules et le ac qui fonctionne.pas bien la nourriture: Pour un quatre étoiles on.peut faire bc mieux
(Original)
Chambre ok il faut juste changer les ampoules et le ac qui fonctionne.pas bien la nourriture: Pour un quatre étoiles on.peut faire bc mieux
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nihal el bouamia year ago on Google5/5
(Translated by Google) Excellent stay I highly recommend it
The reception service. .... very professional and smiling …
The reception service. .... very professional and smiling …
(Translated by Google) Excellent stay I highly recommend it
The reception service. .... very professional and smiling
(Original)
Excellent séjour je vous le recommande vivement
Le service accueil. ....très professionnelle et souriante
The reception service. .... very professional and smiling
(Original)
Excellent séjour je vous le recommande vivement
Le service accueil. ....très professionnelle et souriante
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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Vincent Barthel2 years ago on Google1/5
(Translated by Google) Frankly lousy phone service .. I've been trying to call them and emailing them for 15 days and no response !!
Hope my refund or credit claim is going to be seen here as a bad review usually …
Hope my refund or credit claim is going to be seen here as a bad review usually …
(Translated by Google) Frankly lousy phone service .. I've been trying to call them and emailing them for 15 days and no response !!
Hope my refund or credit claim is going to be seen here as a bad review usually makes things happen.
I await your mail.
Sincerely, MR BARTHEL
(Original)
Franchement service téléphonique minable.. J'essaie de les appeler et j'envoie des mails depuis 15 jours et aucune réponse !!
J'espère que ma demande de remboursement ou d avoir va être vu ici car un mauvais avis en général fait bouger les choses.
J'attend votre mail.
Cordialement MR BARTHEL
Hope my refund or credit claim is going to be seen here as a bad review usually makes things happen.
I await your mail.
Sincerely, MR BARTHEL
(Original)
Franchement service téléphonique minable.. J'essaie de les appeler et j'envoie des mails depuis 15 jours et aucune réponse !!
J'espère que ma demande de remboursement ou d avoir va être vu ici car un mauvais avis en général fait bouger les choses.
J'attend votre mail.
Cordialement MR BARTHEL
Trip typeCouple
Service1.0
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chouaib louaa year ago on Google3/5
(Translated by Google) I spent two days. Frankly he does not deserve 4 stars it's a lot for him …
(Translated by Google) I spent two days. Frankly he does not deserve 4 stars it's a lot for him
(Original)
J'ai passé deux jours. Franchement il ne mérite pas 4étoiles c'est beaucoup pour lui
(Original)
J'ai passé deux jours. Franchement il ne mérite pas 4étoiles c'est beaucoup pour lui
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Aouatif Oeh3 years ago on Google2/5
(Translated by Google) Warm place but the rooms are very far from the reception and the restaurant
Personal is not qualified …
Personal is not qualified …
(Translated by Google) Warm place but the rooms are very far from the reception and the restaurant
Personal is not qualified
(Original)
Lieu chaleureux mais les chambres sont très Lointaine de la réception et du restaurant
Personnels n'est pas qualifié
Personal is not qualified
(Original)
Lieu chaleureux mais les chambres sont très Lointaine de la réception et du restaurant
Personnels n'est pas qualifié
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Neighborhood
Top sights
Restaurants
Airports
Location overview
Set in landscaped gardens, this relaxed resort is 8 km from Golf Club Palmeraie and 19 km from Marrakech Menara Airport.Hotel location score
OK location overall for sightseeing, recreation, dining, and getting around
1.9 OK for proximity to things to do
2.5 OK for proximity to restaurants
0.0No nearby transit options
3.4 Good for airport access
Scores are calculated based on data from Google Maps and Google reviews
Douar Ouled Berrahmoun, El Bour 40000
1. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4Distance
23 min30,216 reviews
2. Jamaa El Fna Square
Rating
4.3Distance
28 min495 reviews
3. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.4Distance
25 min5,324 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5Distance
26 min11,662 reviews
5. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.2Distance
24 min1,261 reviews
6. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1Distance
29 min7,241 reviews
7. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4Distance
28 min4,301 reviews
8. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4Distance
22 min1,941 reviews
9. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9Distance
25 min389 reviews
10. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.4Distance
25 min1,154 reviews
11. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4Distance
23 min1,873 reviews
12. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3Distance
28 min914 reviews
13. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5Distance
28 min923 reviews
14. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4Distance
33 min4,180 reviews
15. PalmGolf Marrakech Palmeraie
Distance
13 min
1. Pasta Cosy
Italian restaurant
Rating
4.4Distance
13 min77 reviews
2. Café Tensift
Bar & grill
Rating
3.8Distance
10 min20 reviews
3. RESTAURANT AL BARAKA II
Restaurant
Rating
3.9Distance
9 min409 reviews
4. Chez Ali Marrakech
Restaurant
Rating
3.8Distance
15 min4,451 reviews
5. L'Ô à la Bouche
Restaurant
Rating
4.7Distance
26 min288 reviews
6. RESTAURANT LE MUST
Restaurant
Rating
4.3Distance
15 min9 reviews
7. La Collégiale
French restaurant
Rating
4.5Distance
25 min162 reviews
8. L'Ardoise du Marché
French restaurant
Rating
4.7Distance
26 min94 reviews
9. Le Passage Restaurant
Bar & grill
Rating
4Distance
15 min631 reviews
10. Ayour Coctail
Fast food restaurant
Rating
4.1Distance
12 min19 reviews
From
Marrakesh Menara AirportTaxi 38 min
About this hotel
Set in landscaped gardens, this relaxed resort is 8 km from Golf Club Palmeraie and 19 km from Marrakech Menara Airport. …
Featuring terraces or balconies with garden or pool views, the modern, Moroccan-inspired rooms have Wi-Fi and flat-screen TVs, plus minifridges and sofas. Suites add separate living rooms.
Amenities include an informal buffet eatery and a chic Moroccan restaurant, as well as 2 bars (1 next to an outdoor pool) and a trendy nightclub. There's also a plush spa, a sports court and a kids' club. Breakfast, parking and local shuttle service are available.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Health & safety
Enhanced cleaning
- Commercial-grade disinfectant used to clean the property
- Enhanced cleaning of common areas
Health & safety measures are provided by the hotel. Contact the hotel for more details.
Amenities
Google collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.
Popular amenities
- Pool
- Spa
- Parkingfree
- Wi-Fifree
Internet
- Wi-Fifree
Policies & payments
- All inclusive available
- Smoke-free property
Services
- Front desk24 hour
- Full-service laundry
Pools
- Outdoor pool
- Hot tub
Wellness
- Sauna
- Spa
Business & events
- Business center
- Meeting rooms
Rooms
- Air conditioning
Food & drink
- Restaurant
- Bar
- Breakfast
Activities
- Tennis
- Boutique shopping
Children
- Kid-friendly
Parking & transportation
- Parkingfree
- Airport shuttle
- Local shuttle
Accessibility
- Accessible
Pets
- Pet-friendly
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Marrakech Ryads Parc Spa
MAD 946Nov 30–Dec 1